SUMMARY:

• Over 8 Years of experience in all phases of Software Development Life Cycle (SDLC) including requirements analysis, design specification, coding and testing of enterprise applications with 6 years of experience with Salesforce.com CRM, Force.com Platform as Developer/Administrator.
• Strong implementation and rollout experience with salesforce.com CRM (Sales cloud, Service Cloud, Marketing cloud), Collaboration cloud, Communities, Sites and Force.com platform.
• Experience in Salesforce.com MVC architecture, designed and developed business layers with Controllers (Custom, Extension classes) using Apex and presentation layer with Visualforce pages.
• Strong experience in designing and developing salesforce customizations using Apex Classes, Triggers and Visualforce pages with Custom, Extension controllers.
• Written batch classes to process large volume of data using Apex Batch interface and executed batch classes to run at scheduled intervals by implementing Schedulable interfaces.
• Good experience in integrating enterprise applications with salesforce.com both Inbound and Outbound by writing Apex SOAP, REST apex web service for Inbound calls to salesforce.
• Written Apex callouts to external applications by using HttpRequest classes.
• Strong experienced in writing/manipulating salesforce.com platform data using SOQL, SOSL queries and worked with large data volume manipulations.
• Worked on developing rich user interfaces using Visualforce pages with standard components, CSS, JavaScript, jQuery and developed Custom Visualforce Components.
• Proficient with salesforce.com administrative activities: Creating Users, Roles, Profiles, Record Types, Validation rules, Page Layouts, Search layouts, Sharing Rules, Email Services.
• Strong experience in building business logic using declarative configuration like Workflow Rules, Approval Process and associated actions like Field Update, Email Alert and Creating a Task.
• Proficient in creating Lightening applications, combining Lightning design system, Lightning App builder and Lightning component features.
• Worked with salesforce Process Builder and consolidated exiting workflow rules with process builder.
• Experience in setting update data visibilities by configuring OWD, Criteria/Owner based Sharing rules and writing Apex managed sharing rules.
• Involved in developing salesforce Lightening Apps, Components, Controllers and Events.
• Worked on building salesforce standard/custom report types, Reports, Dashboards and Analytic snapshots across various objects for different business groups.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Implemented CTI integration with cloud technology and on - premise infrastructure for Salesforce.
• Performed data analysis for data migration, integration to salesforce from other data bases and performed Data migration using Data Loader, Informatica, Demand tools.
• Strong experience in deploying salesforce components across various sandbox and production instance using Change Sets, Force.com Migration tool (Ant based script) and Eclipse.
• Implemented salesforce1 rollout and build apps using saelsforce1 lightning.
• Strong UI experience in building front-end development using HTML5/HTML, CSS3/CSS2, Bootstrap, Java Script, jQuery and jQuery UI.
• Proficient with Oracle, MS SQL Server, MySQL data bases SQL, PL/SQL Stored procedures, Functions, Triggers and Packages.
• Good experience in developing web applications using Java, J2EE, Servlets, JSP, Struts, Hibernate and deployed in Tomcat servers.
• Good experience in interacting with business users, business analysts for Requirements capturing, analyzing and documenting and letting business users know constraints with the salesforce limitations.

TECHNICAL SKILLS:

Salesforce.com: Apex Triggers, Apex Classes, SOQL, SOSL, Visualforce Pages, Components, Lightning Components, Pages, App builder, Apex Web Services (SOAP and REST), Batch, Schedule classes, Processbuilder, Platform Events, Workflow & Approvals, Dashboards, Reports, Analytic Snapshots, Custom Objects.

SFDC Tools: Force.com IDE, Force.com Explorer, Data Loader, Informatica Cloud Connector, Outlook connector, Excel Connector, Workbench

IDE: Eclipse, Net Beans, Visual Studio

Languages: C, C++, JAVA, J2EE, Apex, C, SQL, HTML

Web Technologies: HTML, CSS, XML, AJAX, Java script, Web Logic, Apache Tomcat

Databases: Oracle, Microsoft SQL Server, SQL & PL/SQL

Source Control: Git, CVS, SVN

Methodology: Agile, Scrum, Waterfall

Operating Systems: Windows XP, Windows Vista, Windows 7, Unix

PROFESSIONAL EXPERIENCE:

Confidential, Omaha, NE

Sr. Salesforce Developer

Responsibilities:

• Interacted with business stake holders and preparing User stories, detail tasks for the stories, Technical design document based on the requirements provided by the business users.
• Developed Apex Custom & Extension controller classes to handle business logic for the actions performed by end users from Visualforce pages.
• Written apex triggers to handle complex business logic for before/after insert, update, delete and undelete events.
• Written apex Batch and Schedule classes to perform long running, bulk operations and send email alerts at scheduled intervals to users by implementing Batchable and Schedulable interfaces.
• Written SOQL, SOSL queries to perform DML operations like insert, update, upsert, delete and query data from Salesforce.
• Implemented salesforce Best practices and Governor limits while developing Apex class, Triggers, Batch and Schedule classes.
• Developed custom Visualforce pages using native components PageBlock, PageBlockSection, DataTable, Repeat, Action Region and ActionFunction, ActionSuppot for handling AJAX requests.
• Used Java Script, jQuery, HTML and CSS for making visualforce pages rich and responsive.
• Written REST apex web services for external consumers to access salesforce and generated apex class based on the WSDL file for consuming data from external application.
• Used CastIron Studio for writing Orchestrations and integrated salesforce with Terradata.
• Created multiple Lightening Components and added CSS and Design parameters from LDS(Lightening Design System) that makes the Lightning component look and feel better.
• Developed salesforce1 lightning components, handlers and controllers.
• Implemented Salesforce Lightning Components for small set of users within the organization.
• Written Apex Test utility classes and Test classes and targeted for 90% of the code coverage for each apex class and trigger in the organizations.
• Performed administration tasks like creating/customizing Users, Roles, Profiles & Permission Sets, Sharing rules, Validation rules, Formula fields and Email Templates.
• Set up Marketing Campaigns, Campaign Hierarchies, Lead Queries, Assignment rules, Web-to-Lead and Auto-Response rules.
• Created Public Groups, Queues and assigning users to Public Groups which can be used in Sharing data by writing Sharing rules, make Reports, Dashboards & List views visible to specific users.
• Written declarative business logic by creating Workflow rules, Approval Process and associated actions Email alert, Field updates, Create a Task and Outbound messaging to external system.
• Migrated most of the workflow rules to Process builder instead of having multiple workflow rules per each object and implemented new actions available in Process builder like invoking Approval Process and Updating child records.
• Configured genesys Gplus CTI (Computer Telephony Integration) adapters to automate calls to the support team to auto popup contact details on the phone call.
• Created and customized Tabular, Matrix and Summary Reports, Dashboards for various business users.
• Performed data jobs using Data Loader to Insert, Update, Delete and bulk Import or Export of data from/into Salesforce Objects using CSV files.
• Used Eclipse, Force.com Migration tool, Changset to deploy application components from Sandbox to other sandbox and Production organizations.
• Worked in agile environment and provided updates in daily Scrum calls regarding impediments, blockers and progress.

Environment: Salesforce.com CRM, Apex Classes, Triggers, Visualforce Pages, Component, Salesforce1, Lightning, Web Services (SOAP, REST), SOAPUI, Batch, Schedule classes, Genesys Gplus adapter, CastIron, Force.com Platform, Process Builder, Workflow & Approval process, Email Templates, Reports, Dashboards, Data Loader, Eclipse IDE, Developer Console, HTML, Java Script, jQuery, CSS, Sandbox, Windows7.

Confidential, San Francisco, CA

Sr. Salesforce Developer

Responsibilities:

• Involved in functional requirements sessions in order to implementation functional requirements in salesforce and provided solutions to the requirements.
• Worked with Apex Classes, Controllers - Custom, Extension, ListControllers, Apex Triggers, Batch classes to meet business requirements.
• Worked with SOQL relationship queries to give optimal performance in the Apex Classes and Triggers.
• Created rich UI using HTML5, CSS, JavaScript and Ajax AngularJS in the Visualforce pages.
• Integrated with external system by making Callouts from Salesforce using Apex web services (Http classes) for getting data and updating in salesforce.
• Written apex REST web services for accessing CRM data and showing in external web application for internal users.
• Worked on salesforce community cloud to provide access to employees, customers and partners to salesforce data.
• Developed Lightning component using Aura Framework which also included client-side AngularJS
• Created Force.com Sites for external users and configured public access to accommodate data access in Visualforce pages.
• Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements
• Created Visualforce pages with custom CSS and used in salesforce communities for customers and partners.
• Developed apex test utility classes, test methods and achieved 90% of code coverage across the organization by reducing test methods.
• Worked on setting up Org Role hierarchy, Profiles, Field permissions, Sharing rules, Custom setting and Custom labels.
• Worked on various salesforce CRM objects Accounts, Contacts, Leads, Opportunities, Quotes, Forecasts, Cases, Solutions, Knowledge and Articles.
• Organized Marketing Campaigns, Campaign Hierarchies, Lead Queries, Assignment rules, Web-to- Lead and Auto-Response rules.
• Worked on Service cloud, Sales Cloud, supported cases, developed workflows and triggers for automated case resolutions.
• Organized Marketing Campaigns, Campaign Hierarchies, Lead Queries, Assignment rules, Web-to-Lead and Auto-Response rules.
• Worked on automating complex business processes using workflows, approval process, dynamic approval process, validation rules and sharing rules.
• Performed configuration activities like creating/modifying Page Layouts, Record Types, Quick Actions, Rollup summary fields, Tabs and Apps.
• Built custom reports, dashboards for users and scheduled to run at scheduled intervals.
• Worked with Dell Boomi, Data Loader and CLI to load data into salesforce from legacy systems.
• Used Git as repository for managing code respositories.
• Worked with force.com migration tool for deploying components across sandbox and production orgs.

Environment: Salesforce CRM, Force.com platform, Apex, Visualforce, Data Loader, objects, Workflows, MySQL.Saleforce.com platform, Apex, Visualforce, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs.

Confidential, Irving, TX

Salesforce Developer

Responsibilities:

• Worked on various Salesforce.com Standard Objects including Leads, Accounts, Contacts, Opportunities, Products, Opportunity Products, Campaigns, Activities (Events & Tasks) and Cases.
• Written Apex classes, Controller classes, Apex Triggers for implementing Customer search and adding customers to salesforce standard Account object.
• Worked with SOQL and SOSL queries for manipulation of large data sets and performed DML operations using SOQL Statements and Database methods.
• Developed Cascading Style Sheets (CSS) which can be used across all the visual force pages in the application to have unique look and feel with organization UI.
• Writing client-side validation using JavaScript, jQuery in Visualforce pages and to process record sorting on the custom data-tables available in the visual force pages.
• Worked on Portals to implement business requirement.
• Written Apex SOAP web services classes and provided WSDL file to the consumers for syncing opportunities created in external system to flow into salesforce.
• Created Custom Objects, Formula fields, Dependent Pick lists, Lookup, Master-Detail relationships, Tabs, Validation rules and Record Types.
• Performed Administrative tasks - creating Users, Profiles, Roles, Permission Sets, Communication Templates, Page Layouts assignments and created data security visibility rules using Criteria, Owner based Sharing rules.
• Created Email Templates and implemented Email services for inbound emails using Apex classes.
• Developed Workflow rules, Approval Processes and its related actions Field Update, Email Alert, Create a Task and Outbound message.
• Enabled Chatter for the Organization for collaboration with the users in the Organization.
• Used data operations like Insert, Update, Delete and Upsert using Data Loader for loading large data volume for on-going data maintenance changes.
• Developed several Custom Reports & Dashboards to better assist managers and also report folder to provide report accessibility to appropriate personnel.
• Used Subversion (SVN) for version control of managing salesforce code.
• Deployed components across various sandbox and production org by retrieving code from repository.

Environment: Saleforce.com, Service cloud, Force.com platform, Apex Classes, Triggers, Visualforce Pages, Controllers, Web Services, SOAP, WSDL, Custom Objects, Custom Tabs, Email Services, Workflows, Approval process, Chatter, Reports, Dashboards, Security Controls, Eclipse IDE, Windows.

Confidential, Cleveland, OH

Salesforce Admin/Developer

Responsibilities:

• Involved and interacted with various business user groups for gathering the requirements for CRM implementation.
• Integrated Salesforce with Java middleware. Using this concept built an integration program Java in the existing CRM infrastructure to fetch Order Invoice and Commission Details and display them on Opportunity Page.
• Implemented customized functionality using Apex class, Visual Force Pages and JSONs to connect an external system and get information in Salesforce system.
• Implemented Single Sign-On(SSO) using LDAP.
• Built REST Services to connect SOAP based Services.
• Developed various reports and report folders for different user profiles based on the need in organization.
• Involved in querying salesforce tables using SOQL and SOSL using Force.com Explorer.
• Customized page layouts for opportunity, Contacts and Accounts depending upon user roles and groups.
• Salesforce automation for Sales Lead management, Opportunity Management, Account and Contact management, Data Quality management, Approvals and Workflows.
• Used Data Loader for insert, update and bulk import and export of data from Salesforce Objects.

Environment: Salesforce.com, Apex, Visual Force, Data Loader, REST, SOAP, Object management, SOSL SOQL, Triggers.

Confidential

Java/J2EE Developer

Responsibilities:

• Created new tables, and included relations using keys to already existing tables.
• Updating the existing modules to Spring MVC Framework Architecture.
• Creating new user interfaces and modifying already existing interfaces based on customer requirements.
• Worked with clients in setting up the product.
• Worked on performance enhancement where ever required.
• Supported in customer issues and bug fixes using various debugging techniques.
• Created new APIs for client enhancements.
• Created test cases and scenarios for unit and integration testing.
• Being a part of the tracking team created integration end products for the clients keep track of sales and distribution.

Environment: Java, J2EE, Spring, HTML, JavaScript, XML, Eclipse, Oracle