SUMMARY:

• Salesforce solution architect who provides innovative solutions for many business problems using in - depth knowledge of business systems and packages. Proven track record for delivering highly-complex projects on time and under budget. 20 years of experience in improving business functionality using Salesforce and Oracle applications.
• Five years of salesforce implementation as a solution architect, Administrator/developer and 15 years of Oracle applications implementation as an architect and functional analyst
• Salesforce certified administrator & certified platform developer
• Extensive experience in configuring and customizing the Salesforce to meet business requirements including choosing the Declarative vs Programmatic approaches to take advantage of the platform
• Excellent ability in designing pricing solutions by using Pricing Structure, rules, methods, formulas and discounting along with qualifiers and modifiers.
• Expertise in importing/exporting data using Data loader utility and integrating salesforce with other ERPs using Jitterbit, mulesoft
• In-depth understanding of the Salesforce application, data model as well as the Force.com platform
• Experienced in designing and developing workflow rules and validation rules with regards to business requirements
• Expertise in designing of custom objects, Custom fields, Pick Lists, Workflows, Validation rules, Approval processes, Custom reports
• Vast experience in business process analysis and coming up with process improvement and reengineering solutions
• Strong experience in writing and tuning SOQL, SOSL and relationship queries in APEX triggers and classes to increase response time and bulkify the code.
• Experience in end-to-end SFDC project deliveries including requirement gathering and understanding, solution designing, development, data migration, deployment as well as user trainings.

AREAS OF EXPERTISE:

• Salesforce Salescloud + SteelBrick CPQ - Opportunities, Quote, Guided Selling, Quote Line Editor, Bundles, Pricing Rules, Discounting, Workflow, Validation rules
• Salesforce Technologies - APEX Classes, APEX Triggers, SOQL, SOSL. Visual Force(Pages, Components and controllers), Data Loader
• Salesforce Tools - Force.com IDE, Data Loader, Excel connector, Migration tool
• O r a c l e Applications - Order to Cash modules, Configurator, Advanced Pricing, Inventory, Bill of Materials, Work in Process, Costing
• D e v e l op m e n t T o ols & E x t e ns i o ns - Or acl e W or k fl ow 2. 6, SQ L, PL/ SQ L, S QL * L oa d e r, Or acl e De v e l op e r ( F or ms Buil d e r, Re po r ts Buil der ), BI Pu b l ish e r, SQ L N a vig a t or, T O A D, Javascript, Python, Java, ETL tools
• D a t a b a s e s - Or acl e 6.0 thru 11g, MongoDB, Postgresql
• Productivity Tools - Microsoft Project, Microsoft Visio, Sharepoint, Word, Excel, JIRA
• Methodologies - Waterfall, Agile
• Cloud Technologies - AWS, Google Cloud

PROFESSIONAL EXPERIENCE:

Confidential, Indianapolis, IN

Salesforce Solution Architect

Responsibilities:

• Involved in Design, Development, Planning, testing and integration of Steelbrick CPQ system.
• Spearheaded efforts to formulate a pricing solution that took advantage of the CPQ capabilities to meet the business requirements and provide efficiencies.
• Provide immediate support to salesreps, partners in a wide range of areas including product configuration, quotes, product updates, handling of orders
• Evaluate and implement all Salesforce.com related customization, reporting and integration projects.
• Design, develop and maintain all company, team, and individual dashboard metrics, workflow rules, validation rules and email notifications, database de-duping and cleanup.
• Add, configure and train new Salesforce users
• Designed and managed implementation of highly complex salesforce integration with multiple oracle application systems of different business units
• Responsible for pricing setups, validations, pricing loads and programming of new pricing rules and logic
• Worked closely with marketing, finance and product management during the development phase of new products and product modifications to reflect new information across all sales systems and tools.
• Created various custom objects, custom settings, custom labels, validation rules, record types, custom Tabs, workflow rule and approval process including field updates and email alerts

Confidential, Warwick, RI

ERP Implementation Lead

Responsibilities:

• Managed and Implemented oracle EBS12 Order to Cash with configurator, Advance Pricing and manufacturing solution for Class Rings business division.
• Designed the business intelligence and predictive analytics solutions for multiple business units
• Designed the Pricing Rules, Pricing formulas, pricing attributes and their mapping using the Advanced Pricing Module for Discounts, price breaks and promotional offers to eliminate the pricing errors and to streamline the pricing process for salesreps and customers
• Price catalog management and updates every year for the new price lists including price, new items and changes to Bill of Materials
• Identify improvements to sales process and propose improvements to business units and operational departments and implement

Confidential, Champaign, IL

Functional Lead

Responsibilities:

• ReImplemented EBS 11.5.10 oracle for Cap and Gown.
• Upgraded 3 silo business system units into a single system
• Worked as Subject Matter Expert for the Order to Cash, Supply chain implementation
• Involved in GAP analysis, designing, integration, implementation, writing test scripts for testing and preparing configurations documentation and having good experience in oracle AIM methodology
• Designed and Implemented Pricing modifiers, Qualifiers, Pricing attributes, Pricing formulas in Advance Pricing
• Responsible for configuring the INV/BOM/CST/Shipping modules
• Performed product configuration and setup including documentation of BR100
• Implemented e-commerce solutions for the custom robes and judicial robes
• Provided training for the end users pre/post go live for multiple implementations
• Managed support team responsible for production support and enhancement of business systems
• Trained and mentored new project team members
• Designed and implemented custom pick release/shipping solution for multiple divisions
• Evaluated and ported the customizations from 11i to R12

Confidential, Champaign, IL

Developer & Designer

Responsibilities:

• Responsible for collecting business process requirements, gap analysis, preparation of requirements documents, design and development of RICEFW objects, preparation of functional and detailed design documents
• Data conversions of Items/Boms./Routings/Customers and pricelists from legacy to oracle
• Developed many custom PL/SQL programs, reports, forms and custom processes
• Designed the Configurator rules for the custom manufacturing products
• Designed the custom commission module as an extension as oracle sales compensation module could not meet the customer needs
• Developed the student extension system and integrated with Order Management module through order import functionality

Confidential, San Jose, CA

ERP Developer

Responsibilities:

• Involved in implementation and upgrade of Oracle Manufacturing and Distribution Applications
• Customized programs related to supply operations, direct order fulfillment
• Developed conversion programs for importing item/costing information