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Sales Force Developer/administrator Resume

Chicago, IllinoiS

SUMMARY:

  • Have 7+ years of IT experience of which 5+ years of experience on Design, Development and Customization on Sales force.com Platform and 2+ years of experience in development of Web based Applications using Java/ J2EE Technologies.
  • Strong Knowledge of SFDC standard Data structures and familiarity with designing Custom Objects and Force.com platform and Force.com Sites.
  • Strong Implementation and Integration experience using Custom objects, Triggers, work flows/ work flow rules, approvals, S - Controls, Visual Force Pages, and Apex classes.
  • Proficient in using meta-data migration tools like Eclipse IDE and Sales Force Apex Data Loader.
  • Experience in realizing the business requirements to design on Sales force.com platform, by designing the required entities like custom objects, creating the relationships/ junction objects like Master-Child, look ups, Entity Relationship data model, Pages, Classes, Interfaces, Work flows & Work flow rules, triggers, Email alerts and business logic.
  • Ability to effectively translate Sales force data into business understandable metrics using Reports (Matrix, Summary, and Tabular), Analytic Snapshots, and Dash Boards (Static and dynamic).
  • Experience in analyzing and documenting the work flows and functionality of existing systems, preparing presentation materials to all levels of management.
  • Good command over designing & developing dynamic web content using HTML, XML, JavaScript & other web development tools/technologies.
  • Experienced with Microsoft SQL Server, Oracle, and My SQL databases.
  • Experience in wide range of languages and technologies such JSP/JSF, AJAX, HTML5, CSS3, JavaScript, XML, and SOAP.
  • Expertise in performing large and small-scale data migration using Migration Tool and Data Loader.
  • Expertise in Force.com technology stack: APEX, Visual force, SOQL and SOSL.
  • Experienced in created many Work Flows, Custom Controllers, Components, Validation rules, Approval Processes, Triggers, Sharing Rules and also the most complex Apex classes to meet the client’s requirement and functionality.
  • SFDC Configurations/Customization - User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules, Triggers.

TECHNICAL SKILLS:

Sales force Technologies: Force.com Web Services API, Apex Classes, Apex Trigger, Visual Force, SFDC Eclipse Plug-ins, Force.com IDE for Eclipse, Apex deployment Tools, Force.com Explorer, Data Loader, Sales force.com customization like Work flow Rules, Role Hierarchy, Validation Rules, Formula, Custom objects, Page Layouts, Record Types.

Operating Systems: Windows 98/2000/XP/2003/vista/2007.

Web Development: XML, HTML, CSS, Visual force, JavaScript.

Languages: C, C++, Java, Java Script, SQL, Apex.

GUI and Tools: Eclipse, Force.com IDE, Apex Data Loader.

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, Illinois

Sales force Developer/Administrator

Responsibilities:

  • Worked with functional leads to transform and develop new requirements into design, implementation.
  • Created Customer driven Communities and published them successfully.
  • Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes to suit to the needs of the application by using Salesforce1.
  • Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
  • Customized tabs for among different business users groups and business centers.
  • Create various profiles and configured the permissions based on the organizational hierarchy requirements.
  • Designed and developed work flow rules, validation rules, and customization within Sales force. Implemented Apex Classes & Triggers and linked them to manage the work flows implemented in the system.
  • Implemented S-controls to manage sales plan call sheets within Sales force, capturing prep data and call activity. Extended native SFDC reports to leverage custom fields to create meaningful reports, dashboards.
  • Involved with Sales force.com Premier Support and handled the support cases with the help sales force.com support.
  • Strictly maintained Model-View-Controller (MVC) architecture throughout the application.
  • Developed Triggers and Components for applying the business logic on Database events.
  • Administrated and monitored the company’s Sales force CRM application.
  • Maintained data cleanliness and accuracy by adding custom validation rules and formulas.

Environment: Sales force.com platform, Apex Language, Visual force (Pages, Component & Controllers), Work flow & Approvals, Reports, Custom Objects.

Confidential, Carrollton, TX

Sales force Developer

Responsibilities:

  • Interacted with various business user groups for gathering the requirements for Sales force implementation and documented the Business and Software Requirements.
  • Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Sales force.com (SFDC) and using other Platform based technologies like Visual force, Force.com API, and Web Services.
  • Customized tab worked with various standard objects like Accounts, Contacts, Leads, Campaigns, Cases and Solutions.
  • Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.
  • Created Custom Objects and defined look up and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Developed work flow rules for various tasks and Email alerts as per the requirement.
  • Integrated Sales force CRM and the legacy system using Cast Iron Integration Systems.
  • Developed Approval process for the application by implementing custom formulas in different stages of approval.
  • Implemented Case Management Automation to track and solve Customer’s Issues. Implemented Email-to-Case, Web-to-Case to enter generated cases to Case Object and also Implemented Communities.
  • Developed Apex classes and Apex Triggers for various functional needs in the application.
  • Developed Visual force Pages to customize the view and functionality of the page that were required by the Organization.
  • Used the sandbox for testing and migrated the code to the deployment instance after testing.
  • Provided the training to the internal business users to use the application and develop their own custom report.
  • Prepared user manual and technical support manual.

Environment: Sales force.com platform, Apex Language, Visual force (Pages, Component & Controllers), Work flow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Web Services, WSDL,SOAP, Sandbox, Eclipse IDE Plug-in.

Confidential, Huntersville, NC

Sales force Developer

Responsibilities:

  • Interacted with various business user groups for gathering the requirements for Sales force implementation and documented the Business and Software Requirements.
  • Developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.
  • Involved in Data mapping specifications to create and execute detailed system test plans. The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to an external entity.
  • Developed various Custom Objects, Tabs, Components and Visual force Pages and Controllers. Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visual force, Force.com IDE.
  • Developed and deployed work flows and approval processes for opportunities and products/ assets management.
  • Administered, configured, maintained Sales force.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.
  • Designed Custom Objects, Entity-Relationship data model, validation rules on the objects and tabs.
  • Defined look up and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Created and deployed Several Reports using Sales force.com platform.
  • Involved in Sales force.com application setup activities and customized the apps to match the functional needs of the organization.
  • Implemented the requirements on Sales force.com platform and Force.com IDE Plug-in using Eclipse.
  • Extracted the data from Sales force.com application into the external databases (Oracle 11g) for generating large data reports. Worked on Dimensional modeling, Data cleansing and Data Staging of operational sources using ETL processes.
  • Involved in Data mapping specifications to create and execute detailed system test plans. The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to Sales force.com entity.
  • Tuned ETL jobs/procedures/scripts, SQL queries, PL/SQL procedures to improve the system performance. Created and used Email templates in HTML and Visual force.
  • Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
  • Used the sandbox for testing and migrated the code to the deployment instance after testing. Interacted with the Sales force.com premium tech support team on a regular basis. Worked with REST, SOAP Web services for integrating with third party tools.

Environment: Sales force.com platform, Apex Language, Visual force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Apex Triggers, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, NEW YORK, NY

Sales Force Developer

Responsibilities:

  • Involved in group for requirement gathering throughout the planning and implementation.
  • Involved in Sales force.com Application Setup activities and customized the apps to match the functional needs of the organization.
  • Worked with various sales force.com objects like Accounts, Contacts, Leads, Campaigns, Cases, Solutions, Forecasts, Reports, and Dashboards.
  • Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
  • Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Designed and developed Visual Force pages based on the business requirements.
  • Used the sandbox for testing and migrated the code to the deployment instance after testing.
  • Provided ongoing Sales Force.com maintenance and administration services including periodic data cleansing, custom objects, work flow.
  • Interacted with the Sales Force.com premium tech support team on a regular basis.
  • Used Chatter to communicate remote employees and to share the confidential large files with co-workers.

Environment: Sales force.com platform, Visual Force Pages, Apex Language, Data Loader, HTML, JavaScript, Sandbox data loading, Eclipse IDE,VSS.

Confidential

Programmer Analyst

Responsibilities:

  • Trained on software like C, C++, JAVA, PL SQL, Adobe Photo shop, Flash, Flex, Adobe Dream weaver.
  • Responsible for understanding and execution of requirements and developing the application as per the requirements and business rules.
  • Developed the log in screen for the application and checked for user authentication using HTML, JSP and servlet under MVC architecture.
  • Developed several GUI web pages using JSP, HTML, and XML.
  • Used JavaScript to perform checking and validations at Client's side.
  • Involved in integration, deployment, enhancements, code reviews, design reviews and also responsible for modifying the existing code.
  • Created web sites using HTML, FLASH. Worked on Adobe Dream weaver for
  • Creating the pages.
  • Developed presentation tire using HTML, JSP, Java Script and JSF.
  • Developed layouts for the pages using Adobe Photo shop.
  • Worked on XML conversions and validations.
  • Tested web pages and documented the corresponding data. Tested for standards conformance.
  • Understanding of the software development cycle.

Environment: Java 1.4 SDK, java Script, JSP 2.0, AJAX, XML, UML, Web sphere, CSS, Eclipse, HTML, Flash, Adobe Photo shop, Adobe Dream weaver.

Confidential

Java Developer

Responsibilities:

  • Responsible for requirement analysis and design.
  • Responsible for Estimations process.
  • Responsible in enhancing the Current Orders fulfilling from DC only, After Brick and Click Orders fulfilling from nearby stores(Order receiving, Shipping) and DC.
  • Worked data stage server to generate reports.
  • Developed user interface using JSP, JSP Tag libraries to simplify the complexities of the application.
  • Developed Stored Procedures for Oracle 10g database.
  • Worked on sourcing logic (Identifying the shipment Node).
  • Responsible in development and testing.

Environment: s: Spring1.3, MQ, Tomcat, Web services, Java, Web sphere, Data Stage and Oracle 10g.

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