SUMMARY:

• 11 + Years of IT experience with expertise in Analysis, Design & Development of Salesforce.com Applications.
• Strong experience with creating various Salesforce.com configurations such as Objects, Fields, Page Layouts, Workflow, Approval Process, Validation Rules, Page Layouts, Apex Data Loader, Territory Management, Security Model Report & Dashboards.
• Experience in gathering requirements from end users and management to decide the technical architecture and solution design. Creating various Technical design document, Functional and Non - Functional requirements.
• Experience working with Eclipse and Force.com IDE usage in salesforce.com sandbox and production environments.
• Understanding of force.com programming using various Technologies and Frameworks such as Visual force, Apex, S-controls, Html, Salesforce API, SOQL, JavaScript and Web Services.
• Extensive experience in Software Development Life Cycle (SDLC) such as System Analysis, Design, Development, Testing & Deployment along with Maintenance and Production support.
• Experience with OOAD & UML using Visio, Magic draw, Rational rose & Enterprise Architect.
• Used agile and RUP development methodology to minimize risk by developing software in short amounts of time.
• Strong working knowledge of Salesforce.com platform out-of-the-box functionality and configuration.
• Capable of designing and analyzing new and existing applications that support business processes.
• Hands on experience with various database servers like Oracle, DB2, SQL Server, Sybase.
• Good experience with HTML, Excel, CSS and JavaScript.
• Effective communicator at all levels of an organization in management, technical and sales roles.

TECHNICAL SKILLS:

Language: APEX, SOQL, SOSL, JAVA, C++, UML.

SFDC Technologies: Visual force, SOQL, SOSL, S-controls, Salesforce API, Web Services, Trigger.

SFDC Configuration: Sales Cloud, Data loader, Objects, Page Layouts, Workflow, Approval Process, Validation Rules, Security, Model Report & Dashboards

Design Tools: Visio, Magic Draw, Enterprise Architect, RSA, Rational Rose.

SDLC Methodologies: RUP, Agile, Waterfall, extreme Programming & Scrum

IDE’S: Eclipse IDE, Force.com IDE.

Version Control & Build: PVCS, CVS, Dimensions, Subversion, Maven, Cruise Control.

Markup Languages : HTML, XML, JavaScript, CSS, ANT.

RDBMS: Oracle, MS SQL Server, Sybase, DB2.

Other Technologies: JAVA, J2EE, HTML, SQL, XML, OOAD, SOA, Tomcat, Web Sphere, My Eclipse.

Deliverables: Analysis Model, Use case Model, Design Model, Architectural and design documents, Wire frames.

PROFESSIONAL EXPERIENCE:

Salesforce.com Architect

Confidential, NJ

Responsibilities:

• Responsible for technical project leadership for a variety of Salesforce application development projects. Works directly with business unit members and IT personnel to review requirements, perform the high-level system design and implement solutions.
• Contributed extensively to all the phases of SDLC starting from reviewing the approach, preparing design document, coding, code inspection and unit testing bug fixing and post implementation enhancements.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards
• Designed, developed & implemented new functionality using Visual force, Apex classes, SOQL, Web services & Triggers.
• Create new configuration in Salesforce.com to fit Security Model at the user and organization levels.
• Optimized the code with respect to Governor Limits of Salesforce & Unit tested the code.
• Implemented the requirements on salesforce.com platform and Force.com using Eclipse IDE.
• Created various Functional speciation & Technical specification documents.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual force Pages to suit to the needs of the application.
• Created and maintained necessary dashboards and reports in salesforce.com to meet the reporting and analytics requirements of the sales teams.
• Developed and configured various Reports and Report Folders for different user profiles based on the organization need.
• Analysis data quality in Salesforce accounts, Contacts, leads, opportunities, territory management.
• Used Web Services & Salesforce APIs for exchanging the data with external systems & display the information in the salesforce.com.
• Production support i.e. request management, incident management & system enhancements.

Technologies: Saleforce.com, Force.com, Sales cloud, Visual Force, Apex Language, Data Loader, Eclipse, Web Services, Excel, Visio, Windows 7.

Salesforce.com Lead Consultant

Confidential, NY, NY

Responsibilities:

• Worked with business owners to review and understand business and functional requirements.
• Involved in Salesforce.com application Setup activities and customized the apps to match the functional needs of the organization.
• Designed & developed various Apex Classes, Visual force Pages and Apex Triggers for various custom requirements needs in the application.
• Involved in gathering requirements from management to decide on the technical architecture & design.
• Performed System Analysis for proposed development requests and developed approaches to fulfill the request within existing system constraints.
• Coded & configured various components in the new instance of SFDC and create supporting documentation for application development.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Uses data from SalesForce.com to report and analyze sales results from lead generation through various sales stages. Generate insights and recommendations.
• Create custom fields, pipeline visibility and process for lead and opportunity handling.
• Used the sandbox for testing and migrated the changes to the production instance after testing.
• Convert sales process, enablement and reporting requirements into practical business process
• Extensively used salesforce migration tool to migrate the Metadata related to configurations and customizations. Performed the end to end data migration for between the between salesforce orgs (unlimited editions)
• Integrated Salesforce.com and other systems across the enterprise using Salesforce tools & Integration using Salesforce APIs
• Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans.

Technologies: Saleforce.com, Force.com, Sales cloud, Visual Force, Apex Language, SOL,SOSL, Data Loader, Eclipse, Force.com IDE, Web Services, Excel, Visio, Windows 7.

Sr. Salesforce.com Developer Analyst

Confidential, Hopewell, NJ

Responsibilities:

• Performed the role of Business Analyst, interacted with various business user groups for gathering the requirements for Salesforce.com CRM implementation.
• Designing and analyzing new and existing applications that support Vehicle Order Amendment business processes.
• Review and understand the business requirements as documented through Use Cases and non- Functional Specifications.
• Closely worked with Salesforce.com consultants while implementing the solutions for the needs of organization. Documented and shared the requirements with Salesforce.com consultants for further implementation.
• Customized tabs for among different business users groups and business centers.
• Create various profiles and configured the permissions based on the organizational hierarchy requirements of Confidential Financials.
• Migrated 1200 users and related Sales data (Account, Contacts, Leads) between the salesforce orgs.
• Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system.
• Implemented S-controls to manage sales plan call sheets within Salesforce, capturing prep data and call activity.

Technologies: Salesforce.com, APEX, S- Controls, RSA, Java 5.0, IRAD, JSP, JSTL, ANT, Sybase, Apex, Visual force Pages, web integration

Sr. Analyst Developer

Confidential, Rockville, MD

Responsibilities:

• Acted as technical lead for development projects as required and Acted as the liaison to resolve issues between business requirements and technical design limitations and create user interfaces.
• Utilized the Spring mvc framework to implement the Model View Controller pattern. Client side validation was performed using JavaScript.
• Created and reviewed various business requirements. Submitted various deliverables such as business level Use Cases, system level use case and non-Functional Specifications. Analysis Model and design models containing class diagram, sequence diagram, system diagrams.
• Supported running applications on the WEBSPHERE Application Server platform.
• Developed POJO classes for persistent layer and used plug-in to generate HBM files as part of Hibernate
• Acted as technical lead for development projects as required and Acted as the liaison to resolve issues between business requirements and technical design limitations and create user interfaces.
• Created and reviewed various business requirements. Submitted various deliverables such as business level Use Cases, system level use case and non-Functional Specifications. Analysis Model and design models containing class diagram, sequence diagram, system diagrams

Technologies: RSA, UML 2.0, JSP, JSTL, JBOSS 4.xx, Struts 1.3, Groovy, Grails, WEBSPHERE, MSSQL 2005

Java Developer

Confidential, Seattle, Washington

Responsibilities:

• Utilized the Spring mvc framework to implement the Model View Controller pattern. Client side validation was performed using JavaScript.
• Created and reviewed various business requirements. Submitted various deliverables such as business level Use Cases, system level use case and non-Functional Specifications. Analysis Model and design
• Supported running applications on the WEBSPHERE Application Server platform.
• Perform data remapping and process configuration for usability.
• Create custom fields, pipeline visibility and process for lead and opportunity handling.
• Partners with the sales organization to maintain the accuracy of Java implemented and deployed workflows wherever necessary.
• Interacted with the salesforce.com premium tech support team on a regular basis.

Technologies: Struts, J2EE, Data Loader, HTML, Java Script and JAVA.

Java Lead Analyst

Confidential, MI

Responsibilities:

• Responsible for systems analysis and technical project leadership for a variety of application development projects. Works directly with business unit members and IT personnel to document requirements, perform the high-level system design, and implement solutions using the Agile.
• Used SOA for integration with other external systems and developed client modules for the SOA
• Marked architecture recommendations and Worked with developers to develop high-level designs and resolve design issues.
• Acted as technical lead for development projects as required and Acted as the liaison to resolve issues between business requirements and technical design limitations and create user interfaces.
• Created and reviewed various business requirements. Submitted various deliverables such as business level Use Cases, system level use case and non-Functional Specifications. Analysis Model and design models containing class diagram, sequence diagram, system diagrams.
• Supported running applications on the WEBSPHERE Application Server platform.
• Used agile development methods to minimize risk by developing software in short amounts of time.

Technologies: SQL SERVER 2000, Servlets, Enterprise Architect, SOA, AJAX, RUP, MQ.

Java Developer

Confidential, Auburn Hills, MI

Responsibilities:

• Involved in gathering requirements from management to decide on the technical architecture and infrastructure to be used and come up with a design.
• Delivered web based document management application through a J2EE Portal designed to leverage existing legacy systems through service oriented architecture SOA.
• Used agile methodology for Rapid Application Development.
• Used UML USING RSA TOOL methodology to create Use Case and Activity Diagrams that demonstrate the behavior of system in each use case by describing the detailed functionality and extensively used Rup and used RSA and RSM tools.
• Message consumer and perform asynchronous processing between the server and the message.

Technologies: J2EE, JAVA MESSAGING SERVICE (JMS), UML, MQ, MSSQL2005, Dimensions, Sybase, SOA, Agile, Apache tomcat, RUP.

Confidential, DETROIT, MI

Responsibilities:

• Involved in gathering requirements from management to decide on the technical architecture and infrastructure to be used and come up with a design.
• Supported running applications on the WEBSPHERE Application Server platform.
• Used agile development methods to minimize risk by developing software in short amounts of time.

Technologies: SQL SERVER 2000, Servlets, Enterprise Architect, SOA, AJAX, RUP, MQ.