SUMMARY:

• Over 4 years ofexperience in IT industry with 3years in Salesforce CRM and Force.com platform implementation: Analysis, Design, Development, Administration, and supporting the cloud applications.
• Experience in working with Agile (Scrum)Software Development Life Cycle (SDLC)worked closely with Business users and Subject matter experts (SME's) for requirement gathering.
• Experience in Requirements gathering, requirements analysis, workflow diagrams, use cases using MS Visio.
• Experience in working across various Salesforce.com CRM implementations covering Sales Cloud, Service Cloud, and a good understanding of other cloud applications like (Marketing Cloud, Chatter, Call Center & App - exchange).
• Extensive experience in SFDC developmentto develop Custom Business logicusing Apex Classes, Controllers,Extentions, SOQL, SOSL, DML, Triggers, Batch Apex, Schedule Apex, Extentions, Governor Limits, Schema, Plugins, Test Classes, Visual Force Pages, HTML, JavaScript.
• Good implementation knowledge on Configuration and customizations in Salesforce.
• Good understanding of automating the business Processes using Approval Process, Process Builder, Workflows, and Auto-Response Rules.
• Experienced in Administration setup - Managing Users (Roles, Profiles, and Permission sets), Page layouts, Security implementation, Data Management, Validation rules and customization, Field level security, Configuring Workflow, Approval process, Reports, and Dashboards.
• Experience in MarketoLead Management and Sales Insights.
• Experience in Web Technologies including HTML, XML, CSS, JavaScript and, SOAP.
• Experiencein working with Apex Data Loader, Import Wizard and Data Manipulation Language for Data Migration and Management in bulk.
• Good experience in working with deployment tools like Ant, Force.com IDE and Change sets for metadata deployments.
• Excellent communication skills and able to work alongside support teams to define and refine new functionality.
• An effective team player with excellent problem solving and interpersonal skills.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Apex Classes (Controllers, Wrapper, Test), Visual Force (Pages, Components), DML Operations,SOQL, SOSL, Schema, Invocables, Mail Services, Future Methods, Governor Limits (Batch, Schedule), SFDC Customizations (Roles, Profiles, Page Layouts, Workflow Alerts,Validation Rules, Formulae, Custom objects, Page Layouts, Record Types, Process Builder, FieldDependencies, Updates,Workflow Rules, Approval Process).

Salesforce Tools: Force.com Eclipse IDE Plug-in, Force.com Explorer, Data Loader, Excel Connector, Force.com Platform (Sandbox and Production)

Programming Languages: Apex, Java, C

Web Technologies: Html, Css, Xml, JavaScript

Database Systems: Oracle 10g, MS SQL Server 2008/2005

Version Control Tools: GIT

Operating System: Windows OS, Linux Ubuntu 11.10, Mac OS

PROFESSIONAL EXPERIENCE:

Confidential

Salesforce Developer Intern

Responsibilities:

• PerformedbusinessRequirementsanalysis withthe sales team and business analyst for Salesforce implementation and documented the requirements.
• Worked on various Salesforce.com Standard objects like Accounts, Contacts, Cases, Opportunities, Opportunity, Leads, Campaigns, and Reports.
• Created various Custom Profiles, Roles, andPage layouts and configured the permission based on the organization requirements.
• Created Custom objects to build new application functionality in the Salesforce.com
• Created Workflow rules and defined related tasks, time Triggered tasks, Email alerts, Field updates to implement business logic.
• Developed custom Business logic using Apex Classes, Apex Triggers, Visual force pages,and components.
• Analyzed the code and made respective modifications.
• Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Created and customizedCustom Objects, Formula Fields, Roll up summary fields, validation rules,
• Interacted with the users to provide necessary access required for training purposes.
• Used Data Loader for insert, update, upsert and bulk import or export of data from Salesforce.com subjects and also to read, extract and load data from comma-separated values (CSV) files.
• Created the web-hook in Marketo and Integrated with SFDC.
• Developed Cascading Style Sheets (CSS) for creating effects in Visual force pages.
• Created CustomPublic Groups and Roles to distribute user rights and functionality.
• Developed Custom reports and dashboards to support the needs of the users and executives.
• Involved in enhancing and supporting the application.
• Used Change sets to deploy metadata from sandbox to production environment.

Environment: Salesforce.com unlimited edition, Agile Scrum, Saleforce.com platform, Salesforce Lightning, Sales Cloud, Apex Language, Apex Triggers, Visual Force (Pages, component and controller), Governor Limits, AppExchange, HTML, Web services, Reports, Email services, Security controls, Case management, Demand tools, SOSL, SOQL, MS Office.

Confidential

Salesforce Developer/ Administrator

Responsibilities:

• Communicated with executives to gather clear Business requirements and designed theoretical workflows based on requirements.
• Administered Sales cloud and Service cloud.
• Customized Profiles, Roles, Field Accessibility, Permission sets and sharing settings.
• Implemented Validation, Assignment rules and Formula fields in custom objects.
• Created Custom Objects, Fields, tabs, Page layouts, Role hierarchy, Record types and maintained Field level security as per the business requirement.
• Performed Data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.
• Created Campaigns, Mass e-mailers, survey data collection and contact management.
• Worked onCase Management and Email Services.
• Developed Visual Force Pages and Custom controller components.
• Developed Apex Classes & Triggers to implement the business logic as per the requirements.
• Used Data loader to perform DML operations on the Salesforce.
• Defined Lookup and Master-Detail relationship on objects and creation of junction objects to establish connectivity among objects.
• Developed and deployed Workflows for Opportunities and products management.
• Developed Test classesfor Apex class and worked for improving code coverage.
• Used SOQL & SOSL for data manipulation needs of the application using Force.com Explorer.
• Used Sandbox for testingand deploying code to Production through Change Set.
• Supported end users with solutions and issues they face with any functionality.
• Deployed new components from Sandbox to Production environments using Change Sets.

Environment: Agile Scrum, Saleforce.com platform, Apex Language, Visual force(Pages, Component & Controllers), Apex Data Loader, Full Sandbox, Eclipse IDE Plug-in, Sandbox, Web Services API, Workbench, MS Visio, MS Project, Eclipse IDE, Security Controls, HTML, Java Script, Xml.

Confidential

Salesforce Developer/ Administrator

Responsibilities:

• Interacted with stakeholders for gathering the Business requirements and designed the solution with customizing various Standard Objects of SalesForce.com.
• Developed Apex Classes, Apex Triggers for various functional needs.
• Developed on salesforce.com Standard Objects like Account, Contacts, Cases, Opportunities, Products, Leads, Reports and Dashboards.
• Worked on Salesforce Workbench to perform SOQL and other DML operations.
• Designed Visual Force Pages, Components, and Dashboards as per client's requirement.
• Created Page layout according to user requirements.
• Developed SOQL and SOSL queries to get data from different related objects.
• Designed and deployed Custom Objects, Custom Tabs, Validation Rules, Assignment Rules, Work Flow Rules, Process Builder, Page Layouts, Visual Force Pages, and Auto-Response Rules to meet the needs of the application.
• Created Test Classes for Apex Controllers and Triggers.
• Used Standard Controller and Custom Controller to handle SOQL queries.
• Used Data loader to perform DML operations on the Salesforce.

Environment: Agile Scrum, Saleforce.com platform, Apex Language, Visual force(Pages, Component & Controllers), Apex Data Loader, Full Sandbox, Eclipse IDE Plug-in, Sandbox, Web Services API, Workbench, MS Visio, MS Project, Eclipse.

Confidential

Java Developer Intern

Responsibilities:

• Involved in the Analysis, Design, Implementation, and Testing of the project.
• Involved in developing application using core java, Servlets and spring framework
• Worked on java security like Encryption, decryption, and generation of the signature.
• Involved in Fixing bugs and Unit testing with test cases using JUnit.
• Developed the UI front-end programming for a web application that matched requirements using hand written HTML, CSS, JavaScript, andjQuery.
• Responsible for making responsive web pages using twitter bootstrap and media queries.
• Developed the Page layouts, navigation, animation buttons, and icons.
• Performed Data Export on weekly basis for data backup.