SUMMARY:

• Over 9+ years of experience in application design, customization, development, support which includes 6 years of experience in Salesforce CRM platform as Developer and Administrator and 3 years of experience as Java Developer and expertise in J2EE and client Server technologies.
• Have been involved in three (4) full life cycle implementations, one (2) GO - LIVE, and two (2) support projects
• Expertise in designing and developing lightning component to implment custom application as per the functional needs.
• Expertise in developing Apex classes, Controller classes and Apex Triggers on Force.com platform to customize application according to the functional needs.
• Expertise in implementing Visual force pages, S-control, Web Services, Components, Tabs, Custom Objects, Reports, Analytic Snapshots and Dashboards to achieve complex business functionalities.
• Hands on experience in Salesforce.com configuration in creating the Custom Objects, various types of Custom fields, buttons, links, Record types, Custom Formula Fields, Field Dependencies, Validation Rules, Workflows, and Approval Processes.
• Expertise in Developing visualforce pages (UI Pages) using AngularJs and BootstrapCSS.
• Strong experience in Black box functional testing, GUI testing, regression testing, smoke testing and integration testing.
• Hands on experience in creation and maintenance of Jitterbit Jobs for real time Data integration from one org to another org.
• Involved in end to end QA and UAT testing and validation of CPQ including Products, Pricing, Quoting etc.
• Hands on experience in creation and maintain Batch jobs and Scheduled jobs
• Expertise in writing the SOQL and SOSL.
• Expertise in creating page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Expertise in developing Custom Web Services for handling inbound requests and outbound calls to external Web Services
• Experience in deploying Customization and code base from Sandbox to another environment by ant build tool and Change Set.
• Experience in working with Salesforce.com sandbox and production environments.
• Worked on creating Scartch Orgs using Salesforce DX.
• Worked in developing application in Salesforce 1 platform.
• Worked with REST API Web Services for web integration with SDFC
• Experience working with Eclipse IDE, Sublime with Mavensmate and Force.com Plug-in environment.
• Proficient in Data Migration from Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
• Well versed with analyzing company processes, translating business workflows into accurate Salesforce.com workflows and configuring Salesforce.com to meet business needs.
• Hands on experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.
• Experienced in Web technologies like HTML, CSS, and Java Scripts and Java technologies like JDK, J2EE, JSP, and Servlets.
• Proficiency in Object Oriented Programming like JAVA.
• Good Understanding and well implementation of Software Design Patterns.
• Good command in database development using SQL in MYSQL, Oracle and SQL Server.
• Debugging and Troubleshooting Production Issues
• Worked in all stages of Software Development Life Cycle (SDLC), Systems Analysis, Design, Development, Testing and Implementation.
• In-depth understanding of CRM business processes like Order Management, and Case Management.
• Worked in different agile methodology like SCRUM and XP.
• Team player with good Interpersonal skills, strong understanding of fundamental business process, excellent communication, organizational and problem solving skills.
• A quick learner to new concepts, Applications and implement them in the project successfully.
• Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously and accustomed to working in both large and small team environments.

TECHNICAL SKILLS:

Salesforce Technologies: Apex Language, Apex Classes/Controllers, Test Classes, Apex Triggers, Visual Force (Pages, Component & Controllers), Standard objects, Workflow & Approvals, Apex Data Loader, AppExchange, Web Services, REST API, Reports, Dashboards, Force.com IDE, Eclipse, SOQL, SOSL, Custom objects, S-Controls, Analytic Snapshots, Sandbox development and Lightning Components.

Salesforce Tools: Force.com Eclipse IDE Plug-in, Force.com Explorer, Offline Edition, Force.com Platform (Sandbox and Production), Data Loader

Programming Languages: Java, Java Scripts

Web Technologies: HTML5, CSS3, BootstrapCSS, AngularJs

Operating Systems: Windows 10/7, UNIX, Mac X

Databases: SQL Server, MYSQL, Oracle 10g/9i

Methodologies: Agile Scrum and XP

Tools: Jitterbit, SOQL Xplorer, Jenkins, Perforce, GitHub

Framework: Selenium Web Driver.

PROFESSIONAL EXPERIENCE:

Confidential, Redwood City, CA

Salesforce Developer

Responsibilities:

• Responsible for Designing the Custom Lightning Application for Work.com skills and expertise features (add to skills to profile, endorsement, unendorsement and soon).
• Lead a team of salesforce developers to implement lightning component for the work.com features by designing, conducting code reviews and helping them in resolving blockers.
• Designed and Developed the lightning components for custom work.com application.
• Lead a team of salesforce developers to make sure Custom developed Service Contract Application are lightning ready.
• Responsible for designed Automation Framework, which has ability to run automation in both classic and lightning, using java, selenium and lead the team to develop the framework. The Jar is uploaded in nexus and used it to for running automation scripts.
• Responsible for making visualforce pages work in lightning framework by updating the logic.
• Responsible for changing the visualforce pages to look and feel as lightning by adding SLDS styles.
• Involved in solid case for investment in the field service technology for Salesforce and hence it made the leap.
• Worked on creation on Scratch Orgs with Salesforce DX.
• Designed and Developed Jitterbit jobs for Sending Success Program and Success Program Translation records from Org62 to H&T org.
• Developed a Rest API which return number of premier points on the service contract, which is used by another org to display the points on the Custom visual force Page for the customers to view their points.
• Experienced customizing standard objects Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Custom Objects, Reports and Dashboards.
• Expertise in configuring and administrating Salesforce CRM environment.
• Develop and create customized reports and dashboards.
• Assist the deployment team to define and achieve attainable deployment milestones, identifying and communicating scheduling conflicts, and determining alternative solutions to deployment problems through strong strategic relationships with key validation, development and project management stakeholders.
• Migrate data using Apex Data-loader .
• Proficient in security and sharing rules at object, field, and record level for different users at different levels of organization.
• Involved in end to end testing and configuration enhancements for the CPQ and CLM functionalities.
• Testing the CPQ integration with ERP.
• Developed a Custom Button to implement versioning functionality.
• Developed Order Batch Job which picks order and provision service contract for them and implemented scheduler, so that it run every 15 minutes.
• Developed and Chained two batch jobs which were implement using Queable interface.
• Developed and Maintained JitterBit Job for data integration between two orgs.
• Designed, Configure and Customize Entitlement processeses for cases.
• Implemented Case management automation (on Case Object) to track and solve customer’s issues Implemented Email-to-Case entry and manual case entry for entering customer’s cases in Cases Tab.
• Performed a complete GAP Analysis to identify problems and inconsistencies with the business requirements specification and the existing system
• Developed Visual Forces pages and used Angular Framework to make page more responsive and used Bootstrap CSS to make page’s look and feel very good.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Worked with Visualforce Pages, Custom Controllers, Extension Controllers, Apex Coding, Apex Classes, Apex Triggers.
• Responsible for preparing Test Plan document, manual and automation Test Scripts using Selenium Webdriver and running the test scripts in Jenkin.
• Responsible for test case reviews and test case execution.
• Extensively used Selenium Webdriver for automation/regression testing using core Java programming language concepts
• Responsible for implementation and execution of Test Cases for Functional, Regression and Integration testing using Selenium Webdriver with Kumonium framework.
• Extensively used ID, Name, and Xpath techniques for object identification.
• Extensively used Selenium Webdriver commands, classes, Interfaces, Inheritance class extension, declaring access modifiers, exception handling etc. for various classes used in Java.
• Did Code reviews Using Swarm for Perforce and Using Git.
• Automated sharing rules whenever there is a new change in Sales teams instead of using an Apex trigger.
• Apex Manage Sharing
• Created Jenkins job for Autodeploy the code using the ant and also created jobs for running regressions.
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities.
• Developed time dependent workflows as per the requirement
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visualforce Pages.
• Written Escalation rules to escalate the cases.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on record detail pages and edit pages.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
• Created Email templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• Acted as Scrum Master for the team to Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.

Environment: Lightning Component, Jenkins, Saleforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Salesforce.com Data Loader, Workflow & Approvals, Reports, Service Cloud, Oracle 10g, Custom Objects, Custom Tabs, Email Services, AngularJs, HTML, Java Script, Java, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in, Oracle, JitterBit.

Confidential, Parsippany, NJ

Salesforce Consultant

Responsibilities:

• Created Custom Visualforce components and attributes to override the look and feel of standard Visualforce components.
• Created Visualforce pages as per the client requirements and customizing Partner portal using various components.
• Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.
• Created various Analytical Snapshots to schedule various report generations.
• Created Dashboards using customized Dashboard components.
• Maintained processes of CSV import file updates for customer records into Accounts, Contacts using Data Loader and Import Wizard.
• Created many Approval Process needed in the different stages of the application.
• Developed many Report Types and created various Reports (summary reports) using the Report Builder according to the need of the organization.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization’s need.
• Customized the standard objects as per the business requirements by using Visualforce components.
• Implemented platform security based on the Organization security, Session security and Network-based security (Using IP address).
• Implementation support services at various SDLC stages like custom development and production support.
• Implemented Apex Scheduler and triggers to invoke Apex classes at regular intervals and to trigger them at some particular events.
• Deploying applications from Sandbox to Production using Change Sets.
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.
• Worked in Agile SCRUM methodology a team of 5 members in
• Involved in software development using Agile SCRUM methodology with a team of 5 members
• Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic SOQL, SOSL and DML queries.
• Worked with business analyst to develop project implementation and develop plans including user interfaces.
• Communicated regularly with the SFDC designated super users to support them in their role and provide information and training on new features and functionality.
• Understanding Integration scenarios, design to develop Apex/Visualforce according to the business requirements.
• Gathered user and functional system requirements via workshops, interviews and workflow storyboards and working with stakeholders and project teams to prioritize collected requirements.
• Prepared various test cases to test the functionality of the code in accordance to the governor’s limits
• Resolved the Cases and support the team on urgent bases, implementation and working with real-time troubleshooting.

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Salesforce.com Data Loader, Workflow & Approvals, Reports, Service Cloud, Oracle 10g, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in, Oracle, Windows.

Confidential, Atlanta, GA

Salesforce.com Developer/Administrator

Responsibilities:

• Implemented minor enhancements on standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Dashboards and Reports.
• As SFDC administrator interacted with various business areas to gather requirements and develop data model to suit complex business needs.
• Designed various HTML Email templates for Auto-Response to customers
• Developed a web-to-lead functionality, which directs leads to Sales force CRM.
• Developed Custom Formula fields and written Validation rules.
• Developed Workflow Rules and Approval Process for some fields.
• Responsible for migrating existing data (Accounts, Contacts, Events and Tasks) from legacy systems to Salesforce.com using Data Loader.
• Created and deployed several Reports for different user profiles based on the need in the organization.
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams
• Developed various Apex classes, Controller classes and Apex triggers for various functional needs in the application.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Developed time dependent workflows as per the requirement.
• Evaluated Data entry, import processes and ensure proper Data quality standards exist for the Salesforce.com application.
• Written Escalation rules to escalate the cases.
• Created multiple visual force pages for various requirement needs.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish connectivity among objects.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

Environment: Saleforce.com platform, Force.com Sites, Apex, Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, Java, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Components and controller, Sandbox data loading, SF Explorer and Eclipse IDE Plug-in

Confidential, Manhattan, NY

Salesforce Developer

Responsibilities:

• Worked on maintaining the functional areas of accounts, contacts, leads, campaigns, opportunities, quotes, activities, and dashboards.
• Customized the dashboards to monitor lead activities based on sales geography.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components.
• Manage users, Public Groups, Profiles, and Roles within the Salesforce CRM; this involved designating access to the applicable user within the user hierarchy.
• Responsible for the creation of custom Apps, and Reports using the Salesforce CRM cloud computing model.
• Written SOQL queries against force.com API.
• Used Force.com Eclipse IDE plug to develop the classes and triggers.
• Developed different Visual Force Pages to suit to the needs of the application using different Visual force components.
• Using Apex Data Loader mapped data sources and loaded data into Call Center application.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Coded APEX triggers and S-controls, created rule based automated workflows.
• Created Formula Fields, Validation Rules, Assignment Rules, Workflow and Approvals for the flexibility and functionality of force platform application.
• Generated different Reports like standard, summary and matrix for quarterly and half yearly sales.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers, API.

Confidential

Java Developer

Responsibilities:

• Involved in Analysis, Design and Development of different phases of the Process Flow module.
• Developed the web interfaces for Process Flow using JSP technology, which provides flexibility in page design and makes easy for maintenance and modifications.
• Scripting of Test cases based on the Specifications received for the request.
• Responsible for testing of application on various levels like integration and System testing by utilizing various methodologies.
• Responsible for Coding using JSP, Java Servlets, Struts and XML.
• Responsible for proactively monitoring performance, diagnosing problems and tuning queries and databases.
• Used PL/SQL extensively to generate stored procedures and functions to use with Java.
• Involved in implemented all components of the application including database tables, middleware designing, client-side web programming and server-side java programming.
• Solid understanding in Object-Oriented analysis and design. Worked on various Design Patterns, UML and Enterprise Application Integration.

Environnent: Java Beans, Java Servlets, Java 1.3, SQL, PL/SQL, DB2 V8.2, Apache Tomcat, BEA WebLogic, XML, CSS, AJAX, Windows NT/2000, Linux.

Confidential

Java Developer

Responsibilities:

• Involved in analysis and design of the several modules in the Project.
• Created use case diagrams, class diagrams, sequence diagrams, deployment diagrams.
• Designed and developed technical specifications using design patterns.
• Involved in all phases (Unit/Integration/System) of Testing.
• Designed and developed Session beans for implementing Business logic.
• Involved in configuration, development, and deployment of EJBs, JSPs & Servlets in Web logic test Environment.

Environment: Java Server Pages (JSP), Struts 2.0, JSF, JavaScript, Java 1.4, Struts 2.0, Hibernate 3.2/3.3, Spring 2.0/2.5, Web Services, EJB, Servlets, SOAP, XML, IBM, Websphere 6.0 IRAD 6.0, CVS, WinCVS, ANT Build Scripts.

Confidential

Jr Software Developer

Responsibilities:

• Studied the project requirement and designed the project. Created tables, views, synonyms and sequences.
• Created Database Triggers, Stored Procedure, Functions and Packages. Optimized queries using rule based & cost based approach.
• Created database objects like tables, views, synonyms, indexes and sequences.
• Created front end applications using forms and reports
• Used SQL Loader and Export, Import utilities for data loading. Modified existing forms, reports, and graphs as per the enhancement. Tested all the new and modified program units
• Extensively used triggers, PL/SQL procedures, packages, functions while developing the forms and reports.

Environment: J2EE, JSP, Java Bean, HTML, Java script, Ant, Tomcat web server, Oracle 9i, MS visual force safe.