SUMMARY:

• Salesforce Developer having 8+ years of IT experience, which includes 5+ years of experience in Salesforce. Confidential CRM and almost 3 years of experience as Java Developer.
• Experience in creating custom objects and integrating existing desktop and web apps with legacy mainframe systems.
• Experience in Salesforce. Confidential Apex Classes, Triggers, Visual Confidential, Confidential . Confidential API.
• Experience in Creating page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail.
• Implement dependent picklists, lookups, junction objects, master detail relationships, validation and formula fields to the custom objects.
• Knowledge of salesforce. Confidential implementation cycle in Sales, Marketing, Service and Support modules.
• Experience in working both Sales cloud and Service cloud.
• Have good working knowledge in querying salesforce. Confidential database using SOQL and SOSL queries using Confidential . Confidential Explorer.
• Experience with data migration and updates through the tool App Exchange Data Loader in Salesforce. Confidential .
• Well versed in Cloud Technology and on - premise infrastructure integration for Salesforce. Confidential using Confidential . Confidential platform, XML, SOAP Web Services and third party packages.
• Competent in analyzing and creating narrative Use Cases, Use Case Diagrams, Activity diagrams, class diagrams, Data/Flow/Navigational flow Diagram using UML Tools like MS Visio.
• Expertise in Business Analysis methodologies and iterative Software Development Life Cycle(SDLC) in relation with all the phases of Rational Unified Process(RUP)
• Experience in data migration from ACT, Excel, MS outlook using Data Loader, Import Wizard, Informatica on Demand.
• Excellent communication and inter- personal skills, accustomed to work in both large and small team environments. A team player with strong ethic, a positive attitude and ability to make the best use of individual resources.

WORK EXPERIENCE:

Confidential, Austin, TX

Salesforce Developer

Responsibilities:

• Worked with business users and team to resolve production issues.
• Experience working with SOAP and REST Api Calls.
• Experience working with Apex Classes, Pages, Components and Triggers.
• Deployed the code into production using Change Sets.
• Prioritizing the resolving the issues in a timely manner.
• Experience using Agile Accelerator and Kanban Dashboard.
• Participated in Sprint meetings to prioritize the issues and work accordingly.
• Experience working with, JavaScript, CSS to design the visual Confidential pages.
• Used Apex Data loader to mass import or export the data.
• Experience working on Process Builder, Work flows rules and validation rules.
• Experience working with Sales and Service process.
• Created fields, Objects, Record types, Page layouts, formula fields, Summary fields, roll up fields.
• Participated in the code review sessions.
• Well versed with the data migration tasks and helped team to achieve targets in a timely manner.
• Experience working with Email templates, Inbound- Outbound Messaging.
• Have done the thorough testing before pushing the code into production. Any Enhancements and issues are logged and prioritized.
• Experience working with batch classes and raising Salesforce Tickets in case of issues.
• Creating Custom reports and dashboards.
• Interacting with business users to Automate the process and come with a better solutions.
• Prepared technical document and also documented the frequently occurred problems and how to resolve it for future purposes.

Environment: Saleforce. Confidential platform, Apex Language, Data Loader, HTML, Java Script, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows

Salesforce Developer

Responsibilities:

• Coordinated with the business to understand the business and structure and resolve the issues.
• Used eclipse Confidential . Confidential toolkit for creating Apex classes and Apex Triggers.
• Experience working on Communities and Customer Portals.
• Participated in peer review sessions and suggested better ways.
• Worked on SOAP and REST api calls.
• Worked on Sales cloud as well as Service Cloud.
• As part of maintenance project prepared knowledge shared document for future reference.
• Worked on Burgudy project. Modifying the site based upon its parent site.
• This implementation includes javascript, pages, classes and configuration
• As part of enhancement worked on classes, triggers, visual Confidential pages, knowledge articles, Java Script.
• Analyzing the code and making respective modification.
• Documented the every ticket resolution process for future reference.
• Interacted with the users to provide necessary access required for training purposes.
• Worked on the knowledge article management.
• Loaded the knowledge articles from production to UAT to make sure we have backup and updated knowledge articles for training purposes.
• Create complex workflows and Approval processes.
• Implemented Data segregation through Record Types and Field level security.
• Developed and maintained validation rules and custom workflow.
• Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, SControls dependent picklists, and complex page layouts.
• Worked on email to case. Refreshed the sandbox
• Developed and maintained custom Reports and Dashboards..
• Tested thoroughly and deployed to production.
• Deployed code to production using change sets.
• Used ANT tool to migrate from Dev to QA.
• Coordinated with the offshore team to improve the overall process of resolving issues.

Environment: Saleforce. Confidential platform, Apex Language, Data Loader, HTML, Java Script, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows 7.

Salesforce Developer

Lexmark is a recognized leader in imaging and output solutions that help people and organizations improve process and reduce their costs. Lexmark implemented Salesforce CRM for Sales and Marketing team to improve the sales process.

Responsibilities:

• Interacted with business Users to understand the requirement and implemented with best solution possible.
• Experience in working Customer Portals.
• Created custom coded Reports and Dashboards to better understand the sales funnel.
• Experience implementing both SOAP and REST Api calls.
• Conducted Code review sessions to implement code in a better way.
• Used eclipse Confidential . Confidential toolkit for creating Apex Classes and Apex Triggers to develop custom logic and objects.
• Used Github to commit for personal sandbox to Dev Experience with Agile Methodology and Scrum meetings.
• Worked on Visual Confidential pages to create charts.
• Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, dependent picklists, S - controls and complex page layouts.
• Create complex workflows and Approval processes.
• Implemented Data segregation through Record Types and Field level security.
• Developed and maintained validation rules and custom workflow.
• Created Workflows, Email alerts and Field updates as required.
• Participated in Code review and suggested better ways of doing it.
• Audited, uncovered and resolved data integrity issues with legacy systems.
• Complete bulk import of data from legacy System to Salesforce. Analyzing the data and making necessary changes.
• Made thorough testing of requirements before deploying to production.
• Developed and maintained custom reports.
• Created Dashboards for service representatives.
• Worked on Batch class and scheduling the batch class.
• Worked on XML, HTTP/HTTPS, SQL, JAVA SCRIPT, JQUERY.
• Used Github, Jenkins, Mavensmate for code migration from Personal Sandbox to Dev.
• Used ANT tool to migrate from Dev to QA.
• Analyzing the current requirement process, identifying problems and making recommendations to improve the process.

Environment: Saleforce. Confidential platform, Apex Language, Data Loader, HTML, Java Script, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows 7.

Confidential, Dallas, TX

Salesforce Developer

Responsibilities:

• Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, dependent picklists, and complex page layouts.
• Create complex workflows and Approval processes.
• Implemented Data segregation through Record Types and Field level security.
• Developed and maintained validation rules, SControls and custom workflow.
• Created Workflows, Email alerts and Field updates as required.
• Worked on Salesforce1 mobile app, Communities and Customer Portals.
• Prepared User document to help understand the app. Had one on one interaction with users to solve salesforce1app issues.
• Worked on web to lead forms.
• Participated in Code review sessions.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Worked on SOAP and REST API web service calls.
• Used eclipse Confidential . Confidential toolkit for creating Apex Classes and Apex Triggers to develop custom logic and objects.
• Created S - Controls to meet new business requirements.
• Created number of users and assigned respective role and profile.
• Had a chance to know five9 a virtual call center for making inbound calls.
• Audited, uncovered and resolved data integrity issues with legacy systems.
• Complete bulk import of data from legacy System to Salesforce. Analyzing the data and making necessary changes.
• Worked on Sales Cloud and Service Cloud.
• Validated and deployed code to production through Change Set.
• Made thorough testing of requirements before deploying to production.
• Developed and maintained custom reports.
• Created Dashboards for service representatives.
• Batch reassignment of accounts and opportunities based on organizational changes.
• Prepared training materials for business use.
• Analyzing the current requirement process, identifying problems and making recommendations to improve the process.
• Migrated Current Outlook Connector to Salesforce Outlook which provides for the synchronization of information from Outlook to Salesforce.

Environment: Saleforce. Confidential platform, Apex Language, Data Loader, HTML, Java Script, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows 7.