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It Consultant Resume

Bowdoin, ME

SUMMARY:

Highly effective and dependable with a reputation for finding creative solutions that meet current and future needs. More than a decade of experience creating long term plans and guiding the business through scope, procurement, and implementation. Excellent communicator to all audiences, bringing a combination of technical expertise, patience, and an enthusiastic approach. A driven and focused professional who rallies support for the success of the business.

PROFICIENCIES:

  • Platforms / Infrastructure
  • Win NT4 - 10, Server 2003-2016
  • VMware 5-6.1
  • Active Directory
  • MS Exchange
  • MS Azure
  • Office 365
  • Cisco Firepower
  • Cisco IOS
  • SonicWall
  • TCP/IP
  • DNS
  • 802.11 a-n wireless
  • FlexLM
  • Veeam/Barracuda/Retrospect Backup
  • Cisco/Tandberg & Polycom telepresence
  • Cloud migrations
  • VOIP - Mitel Console
  • Applications
  • SAGE100 ERP
  • SAP
  • Infor CSI
  • PeopleSoft
  • JIRA
  • Symantec Endpoint Protection
  • Kaspersky
  • Microsoft Deployment Toolkit
  • Active Roles
  • Wireshark
  • MS Office Suite
  • Adobe Suites
  • Autodesk products
  • Smart Cards / PKI certs
  • ODBC connections
  • HTML
  • Unicenter
  • Problem Solving
  • Business Analysis
  • Requirements Gathering
  • Agile and Scrum
  • Risk Analysis
  • SWOT Analysis
  • Teambuilding
  • Implementation Planning
  • Process Enhancement
  • Six Sigma
  • ITIL
  • Project and Department Budgeting

EXPERIENCE:

IT Consultant

Confidential, Bowdoin, ME

Responsibilities:

  • Conceived 18 month IT project roadmap of solutions to improve service delivery.
  • Coordinated a ~$600K ERP project to improve efficiency and compliance across all departments.
  • Oversaw O365 rollout and mail cutover for 120+ users, increasing quality of service without raising TCO.
  • Architected site connections and domain trusts, reducing Citrix dependence by over 50%.
  • Highlighted risks for IT systems and HIPAA compliance, with mitigation plans.
  • Assembled cross - functional ERP Core Team of motivated SMEs.

Confidential, Brunswick, ME

Systems Analyst / Interim Manager

Responsibilities:

  • De facto manager for the last 1.5 years.
  • Strengthened business with failover internet connections and site-site MPLS upgrade
  • Technical POC for $2M new factory construction.
  • Authored and implemented security improvement plan for 5 sites in the Americas region, reducing risks.
  • Preserved data and minimized interruptions as tech lead for local ERP upgrade project
  • Completed software and infrastructure validations to meet FDA target. Used as a model by 3 other sites.
  • Transitioned to new phone system with better features and $25K/yr cost savings.
  • Led discussion forums locally and globally to foster clearer understanding of business needs and solutions.

Confidential, Gray, ME

System Administrator

Responsibilities:

  • Transitioned to new antivirus solution on schedule, without incident.
  • Implemented asset inventory.
  • Technical POC for $1.5M library expansion project.
  • Planned and executed effort to eliminate Windows XP before end of support.
  • Predicted and mitigated failures with new security and disaster recovery plans.

Confidential, ME

Field Technician

Responsibilities:

  • Eliminated $58,000 in costs with 10 year A-V plan.
  • Series of bonuses for customer service and problem solving.
  • Initiated Windows 7 testing by users

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