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Salesforce Administrator/developer Resume

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Jacksonville, FL

SUMMARY:

Certified Salesforce Administrator and strong application builder with 3+ years of experience in SFDC development and implementation, seeking a new opportunity (contract or perm) that will utilize my strong data analysis and administrative skills as a valuable asset to the team.

PROFESSIONAL EXPERIENCE:

Salesforce Administrator/Developer

Confidential, Jacksonville, FL

Responsibilities:

  • Responsible for the overall solution planning of migrating the company’s Excel based system of records to a customized Salesforce recruiting platform, as well as administrating and training all users. This includes Classic, Lightning, and Salesforce1.
  • Created and managed all Profiles, Permissions Sets, Roles, Licenses, record level and field - level security settings for all internal and external users.
  • Hands on development with APEX/Java coding and Visualforce frameworks
  • Wrote advanced SQL queries with MySQL and built reports through SSRS.
  • Integrated VoIP into the CRM to create a “click-to-dial” function.
  • Provided 24/7 support to all end users.
  • Built custom Reports and Dashboards for: comparing monthly to annually gross margins, open to closed job orders, recruiter’s activity and KPI’s, A-B-C job orders, duration between receiving and closing deals, and sources of top candidates and leads.
  • Used Force.com to build a drag and drop resume parser component that would autofill the fields in my custom “Candidate” object so recruiters could save time on data entry.
  • Built a commission calculator app for recruiters and business dev managers to use to show where their commission currently stands and what they will get if they close specific opportunities assigned to them.
  • Developed extensive workflow rules, page layouts, approval processes, tasks, filed updates, and email alerts.
  • Customized all of Salesforce standard objects like Accounts, Opportunities, Contacts, Leads, Campaigns, etc. to work more like a recruiting specific CRM.
  • Wrote validation rule formulas to prevent duplicate records and error with data entry.
  • Installed and maintained all apps from AppExchange, as well as customized “unmanaged” apps.
  • Created well planned, industry specific custom objects and integrated them tightly into Salesforce standard objects and automation
  • Implemented and designed the Salesforce1 mobile interface

Manager of Client Services

Confidential, Orlando, FL

Responsibilities:

  • Strong sourcing abilities using Career Builder, Dice, Broad Bean, LinkedIn, Monster, and Indeed.
  • Responsible for developing relationships with clients to get leads on new job orders (Contract or Perm).
  • A minimum of 70 calls a day.
  • Managed Orlando’s number one Tech Meet-up group for Salesforce Developers. A successfully monthly meet-up group with over 115 members. Great way to network and find potential clients and candidates.
  • Able to communicate and talk “technical” with clients and candidates. For example, I have a strong understanding in what a client is looking for in a software developer weather it be for Java, J2EE, SQL, Oracle, OBIEE, .NET/C#, ASP.NET, VB.NET, C++, Objective-C, MVC Frameworks, WinForms, WebForms, Mobile or Web.

Jr. Soft war e Mi grati on Engineer

Confidential

Responsibilities:

  • Migrated and upgraded Active Directory and MSSQL clusters environments from Server 2003, 2008 to server 2012.
  • Management of SharePoint live, development and beta environments. Deployed and tested SCCM and SCOM.
  • Supported Web, Database and Mobile Development Teams. Maintained Microsoft SQL and MySQL databases.
  • Hands on experience with subversion Tortoise SVN, GIT, Nagios / Centreon monitoring and Puppet. Development integration with Maven/Jenkins for the developers. Team designed and implemented DR (Disaster Recovery), and tested it successfully on two occasions.

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