PROFESSIONAL SUMMARY:

• Dynamic, high energy, results driven, Executive Level, Senior Project Manager with 15 years of proven success in both Domestic and International environments. Proven Strategic Design, Enterprise Wide Solutions, Supply Chain, Enterprise IM, Knowledge Management, Process Improvement, Call Center, Legacy Migration, Outsourcing, Mobile Technology, Risk Analysis, Data Storage, Infrastructure, Construction and Server Management.
• Proven ability to match and manage organizational requirements with changes in the business.
• Able to design and develop complex project plans, time lines, budgets, contracts, and managed vendor relationships.
• Significant successful experience in managing multiple complex projects simultaneously.
• Strong track record of consistently integrating processes, improvements, and technologies to the strategic benefit of the organization.
• Recognized leader in developing cross functional teams, executive engagement, financial, business, process improvement, and other stake holder communication.
• Acknowledged thought leader in Strategic Design Enterprise System Design, Process Improvement, Knowledge Management, and Risk Assessment. Information Technology, Business Analytics and Project Management Professor at Kaplan University.
• Adept at visualizing long range strategic organizational goals, and business unit requirements.
• Lead organizations through new technologies changes, process improvement, turn around performance, and other periods of significant change. Creates proactive business environments, acting as a change agent to foster employee success, skilled problem identifier and troubleshooter. Financial, Management, and Executive level experience.
• Additional IT Skills include Networking, Data Center, Server Systems, Security, Operations, Migrations, Software development, Software/Hardware Installation, CMMI, and SDLC. Exceptionally wide range of Knowledge of Technologies and systems.
• Recognized as an outstanding leader, team builder, outside the box thinker, self - starter, high energy, low maintenance person with the ability to work in a variety of fast paced high stress situations.
• Senior Project Manager with 14 years of both Human Resources and IT experience in the Confidential, Federal Government and Corporate Business.
• Appointed to the Management Training Group (MTG)
• Completed the Project Management / Six Sigma Training/ Agile training Methodologies, including Integrated Methodology and SDLC.
• Completed the Franklin Covey Managers Time Management Course.
• Currently working on Information Technology Project Management ACP Certification.
• Completed both Green Belt and Black Belt IT projects.

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager- Consultant

Responsibilities:

• Consultant brought into various companies large and small to provide a full business or IT assessment and providing an in-depth outline of findings including solutions, timelines, resource needs, risk and overall budget.
• Providing and in-depth project plan based on request and aligned needed resources based on which direction the company chose.
• Set-up product and solution demo’s and worked with the company to determine best overall solutions and risk strategies for short-term and long-term objectives.

Senior Project Manager-Consultant

Confidential

Responsibilities:

• Senior Project Manager within the Confidential working on IT Infrastructure and Business Security projects.
• These projects include an Office 2016, Project 2016, Visio 2016, SharePoint 2016 upgrade, AAM Disentanglement, PAM upgrade and Policy improvement.
• Single Sign-On project for multiple application within the business and set up the process for future application to be able to use the same Single Sign-On features.
• User Experience project in which to optimize and improved business user experiences within the business, including network issues, telecom issues, printer upgrades, mobile device connectivity, guest wireless, NAC issues and Insurance applications.
• Responsible for researching and analyzing root causes and issues and working with various teams to resolve and implement solutions.

Senior Functional Project Manager-Consultant

Confidential

Responsibilities:

• Senior Functional Project Manager in the Enterprise IM-Supply group for Confidential Int'l working on SAP Implementations for several different countries which includes the setting up of plants, Storage Locations, Warehouse Management, QM, and MM/PP for both Confidential Int'l and Confidential and acclimating them into the Confidential Int'l/ Confidential supply chain as well as GL implementations, GTS, Sales and Distribution, Role Security and Compliance.
• Warehouse Management included determining warehouse size, location, climate controls, structure and IT hardware/software.
• Worked within IT and the business to optimize and improve current processes and procedures in which to help the business operate a higher, more efficient level and development of transitioning of current access methods into existing data repositories.
• Responsible for researching and analyzing root causes and issues and working with various teams to resolve and implement solutions.
• Was a Supply lead for various integration projects defining business objectives and implementing them across business wide areas.

Senior Project Manager -Consultant

Confidential

Responsibilities:

• Implement Replacement of McAfee Network Access Control (NAC) software and hardware to ensure 350-600 thick client desktops and visitors must access Wellmark services securely.
• Retire the current NAC hardware and software solution.
• Replacement of the current VPN and its processes.
• Responsible for gathering detailed and technical business requirements, writing detailed business cases and working with the business to determine the best SOP (standard operating procedures) going forward.
• Charters and high level requirements gathered, documented and approved.
• Research and high level design performed and deliverables approved.
• Pilot(s) for functionality and impacts.
• Updated all support models and had them approved by senior management.
• Held daily core Scrum meetings to ensure all timelines were met which enabled the projects to stay within budget and address any issues.
• Transformed business requirements into workflows, business process mapping and data repositories.
• Met with business stakeholders to review project status and requirements.
• Set up and monitored UAT testing of applications.
• Lead an IT Infrastructure team to review current business practices for greater optimization and improved business practices and development.
• Held weekly Scrum meetings with SME’s and Business Partners to ensure all project objectives were being met and completed on schedule.
• Worked with outside vendors to review products and requirements.
• Managed all the corporate communications and training timelines and schedules.

Senior Project Manager-Consultant

Confidential

Responsibilities:

• Estimated project budget was $1.5-2 million over next two fiscal years to include: Globalization, Mobilization, Self-Service, Payroll, Benefits, Recruiting, Reporting, Time & Attendance, 401k, Compensation, Talent and Training.
• Working, organizing and managing outside vendors and contractors for system demos and business requirements, including Workday, Oracle, SAP, Ceridian and ADP.
• Managed the Assessment Core team and Project Steering Committee.
• Use Microsoft Project to track timelines, project hours, budget, milestones, percentages, meeting information and project issues.
• Gathered and developed the Business Requirements from all business units and stakeholders to ensure all business needed were captured for the new systems, including Global locations, mobile applications including iOS and Android, dealers and outside companies owned by Confidential .
• Worked with Vendors on system contracts and business requirements: RFI, RFP and ROI.
• Developed schedules and timelines for both the Core Assessment Team and Steering Committee for Executive support.
• Worked with the IT Team to develop plan for data extraction and data cleansing from existing systems for the new HRIS.
• Developed HRIS/CRM Business Case Scenario's and Use Cases for testing new HRIS.
• Developed and managed the RFI and RFP vendor scorecards for Core Assessment Team to ensure business requirements were being met.
• Developed data mapping plan to ensure all needed data was being captured to meet all reporting needs.
• Developed Training schedules and timelines for the new HRIS/CRM once implementation begins.
• Developed implementation schedule and worked with vendor for possible implementation schedule.

Senior Project Manager

Confidential

Responsibilities:

• Project has a $100 million dollar budget, includes all hospitals and clinics operated by Confidential in three states.
• Working, organizing and managing outside vendors and contractors and remolding of hospital wings and equipment installation.
• Working as hospital liaison and managing IT Techs to ensure all new hospital equipment is installed, updated, tested, software testing, implementation of data.
• Lead IT Techs for the integration to Live.
• Assist in maintaining IT warehouse, ordering, submitting purchases, maintaining and developed spreadsheets to track all IT equipment going in and out of the warehouse and hospital.
• Scheduled and maintained installation times for hospital staff, vendors and IT Techs.
• Used both Agile and Scrum methodologies to track timelines, project hours, budget, milestones, percentages and project issues.
• Gathered and developed the Business Requirements needed for the software conversion and working with Senior Hospital Staff to ensure all requirements are met, including mobile applications for both iOS and Android. Also went through the TFS (Team Foundation Server) collaboration platform to help determine application lifecycle’s for future planning.
• Scheduled and maintained IT staff, vendors and EPIC staff for support after system went Live.
• Responsible for researching and analyzing root causes and issues and working with various teams to resolve and implement solutions.

Senior Project Manager

Confidential

Responsibilities:

• Gathered and developed the Business Requirements needed for converting from PeopleSoft to Fusion: Including Comp, Talent, HR-HR, Reporting and Benefits.
• Built and Developed Use Cases to test system.
• Developed Test Scripts for Pilot Testing teams.
• Worked with Oracle to develop and determine system requirements, customizations, system enhancement requirements while developing spreadsheets to track progress and issues to present to senior management using both Excel and Crystal Reports.
• Determined reporting needing and worked with Oracle to ensure all needs would be met with Fusion.
• Used both Confluence and JIRA software for planning, tracking and releasing system updates and report defects.
• Wrote System Report’s to track system defects and worked with Oracle to resolve issues.
• Developed Business Requirements for converting PeopleSoft General Ledger, People Book and Asset Management module needs to Fusion and developed Use Cases to validate testing as a QA Manager in Quality Center and worked directly with Oracle to validate defects.
• Worked with HRBP’s to ensure all requirements met compliance guidelines.
• Responsible for researching and analyzing root causes and issues and working with various teams to resolve and implement solutions.
• Used both Primavera and Agile to track timelines, project hours, budget, milestones, percentages and project issues.

State Senior Project Manager

Confidential

Responsibilities:

• Responsible for the Change Control Management Process which included managing all activities for the Joint Operations Center and other guard offices on all Tier level projects.
• Advised change request course of actions based on prioritization and impact, and presented recommendation to Senior Guard Officers.
• Worked as a Project Manager many statewide exercises and State Emergency response projects including Vigilant Guard in 2009. Vigilant Guard was a statewide emergency response training scenario coordinated between all State and Federal Emergency agencies and monitored by an outside vendor assigned by the Department of Defense.
• Responsible for outsourcing and conversion of approximately 30,000 users from Windows XP to Windows 7. Responsible for meeting business requirements and security requirements.
• Track cost estimates from vendors, including the completion of any outsourcing for any needed data center moves.
• Tracking and researching file transmission and failures to ensure compliance requirements were met before, during and after the data center conversion.
• Gathering and documenting business requirements and needs from various units and obtaining approvals from key project stakeholders and Senior Guard Staff.
• Responsible for delivery from 14 development groups, including a vendor interface across both State and Federal levels supporting 9 systems and 14 interfaces utilizing real-time services.
• Developing spreadsheet reports using both Microsoft Project and Crystal reports to assist Senior Guard Officers with forecasting and variance analysis.
• Developed Access databases to replace multiple reporting spreadsheets reducing man-hours required for data entry and analysis.
• Work with team members to increase their knowledge and understanding of various software applications.
• Co-ordination of support release schedules and testing for development.
• Troubleshooting RDI Files and creating .pdf data mapping for outside vendors.
• Manage vendor relationships, ensuring all state, local and federal requirements are met.
• Documenting and creating unit specifications and test scripts.
• Ensure the accurate recording of project cost and revenue recognition.

Senior Business Analyst

Confidential

Responsibilities:

• Maintained and built customer Access databases storing over 1500 clients.
• Created and preformed in-depth customer surveys and provided analyst feedback to Senior Management.
• Developed and preformed account audits by utilizing multiple toolsets, architecture and design to automate testing suites which were data driven.
• Performed Compliance testing to ensure all records were up-to-date and within both State and Federal regulations.
• Documented and created business specifications and test scripts.
• Trained and mentored team members for ongoing maintenance and development of testing scripts.
• Managed vendor relationships, ensuring all corporate requirements and customer needs were met.
• Gathered requirements and lead an Assessment Team for a new HRIS system and worked with outside vendors to ensure are business requirements were met.
• Organized vendor demos for HRIS system and worked on technical requirements and data mapping.
• Led and developed team members in procedure development techniques and process auditing methods.
• Responsible for researching and analyzing root causes and issues and working with various teams to resolve and implement solutions.
• Install and maintain both hardware and software components for both internal and customer bases needs.

Senior Business Analyst

Confidential

Responsibilities:

• Performed and organized Wine Events, which includes Monthly Wine Clubs and Weekly Wine and Food tasting.
• Performed ordering and kept Inventory spreadsheets of all Wine and Spirits.
• Consulted customers on purchasing, tasting and enjoyment of Wines and Foods from all over the world to determine what the customer was looking for and how Confidential could then market their products to meets those needs.
• Evaluated clients’ needs and operational improvement opportunities.
• Development desktop procedures in support of clients’ tracking and ordering.
• Developed client newsletter and mailing list to inform of new products and events.
• Facilitated meeting with clients’ and vendor to increase inventory and sells.
• Developed business cases for client process improvement initiatives.

Senior Network Analyst

Confidential

Responsibilities:

• Performed and developed data links between all the different terminals throughout the state of Iowa to ensure communication links were always available.
• Analyzed and gather business requirements and procedures to improve existing computer systems, including mobile applications.
• Developed test schedules, reviewed test plans, and tracked/documented the results of these plans.
• Created departmental workflow processes using Visio Software and made recommendations to Senior Management on areas of improvement.
• Assisted in time critical updates and modifications to client facing systems and translated business needs into technical specifications.

Senior Project Manager

Confidential

Responsibilities:

• Managed and developed a Data Reporting group within the Retailer Division.
• Completed an outsourcing arrangement on the FDR project for data center move.
• Developed, built and maintained daily, weekly, bi-weekly, monthly and quarterly reports, using various software including SAS, T-SQL, COBOL, and Java for the Retailer National Bank Senior Management.
• Departments supported included: Risk, Compliance (performed Audit checks to ensure both Federal and State Banking Compliance Regulations were being followed for both the US and Canada; example: Regulation Z and SAS 70 audits and COBIT Framework), FP&A, Senior Management and Marketing (ITA, ITE, Firm Offers, OTB, Direct Mail and Fax Campaigns, etc.)
• Performed requirements gathering with both Internal and Outside Sources, Documented requirements and developed Test Scripts using various software (examples: WebIntelligence and Quality Center).
• Performed testing on customized and modified screens for the PeopleSoft system to ensure compliance to Confidential service expectations
• Assigned as a SME (Subject Matter Expert) on the following Six Sigma project: E-Leads Project, Credit Reporting, FDR, Sapphire, Accurint, and AmericanInfo Source.
• Process improvement expert with training on multiple models and methodologies, including Agile, Scrum,CMM, Six Sigma, IDMS and RUP.
• Completed the Confidential Six Sigma certification and training courses and classes.
• Skilled communicator who has developed and delivered stand-up training, formal presentations to customers and senior management, including the CEO of Confidential Financial.
• Attended and completed 3 different SAS programming certification through the SAS institute, including SAS with SQL.
• Used Human Capital Data Management in a SAS environment for database, data warehousing needs.
• Testing Lead for Tier 1 Six Sigma Project: US/Canadian Conversion for Confidential Financial Retail Services and Implementation.
• Developed and built various testing scripts for Compliance validation was met for both US and Canadian laws and regulations.
• Gathered and documented requirements/business rules from all the business units.
• Production issues and analyses and support.
• Analyzed requirements and procedures on how to improve existing computer systems and how the different systems could be linked then provided various recommendations to Senior Management.
• Organized and performed time critical updates and modifications and informed Senior Management, as well as the Project Team using software tools such as Microsoft Project and PowerPoint.
• Provided primary help desk support to conversion team to resolve system and user needs.
• Worked with COBOL programmers and project team to develop, test, debug and implement needed changes to ensure conversion was complete in timely manner.
• Lead testing team for all COBOL and JAVA applications.
• Performed requirements gathering with both Internal and Outside Vendor sources while implementing multiple data warehouse testing scenarios’.
• Documented requirements and developed Test Scripts using various software (examples: WebIntelligence and Quality Center)
• Worked with Unisys Programmers to develop, test and implement changes and enhancement to Unisys.
• Worked as Help Desk Analyst for the Unisys Programmers (unlocking systems, unlocking passwords, setting new passwords, remote access, setting up new software).
• Testing Lead for the Implementation team.
• Developed and implemented a Confidential .
• Developed and molded various IT project testing to meet the needed business requirements while working and testing as a SME.
• Completed all testing as needed to complete all projects well within the required guidelines.