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Application Operations / Performance Diagnostics Manager Resume

PROFESSIONAL SUMMARY:

  • I am having 18 years of experience in the software industry in various roles as Operations Architect/Manager and Performance Diagnostics/Monitoring in client engagement, business development activities and building trusted relationship with the clients and all the stake holders. Has experience in solution architect, developing and maintaining Java Applications and Customized software as per the client’s business needs and have been certified as AWS Solutions Architect Associate.
  • Experience includes Project Management, Project Estimates, Designing, Solution Architecture and Technical Architecture, Technology Consulting and RFPs and has experience handling engagements of $ 3 M to $5 M and tapping new business opportunities.
  • Proficient in OOAD, Design Patterns, Java, Spring, Hibernate, AJAX, JSON, REST Webservices, JMS, Real time solutions using Web socket and Axway API gateway, Performance Monitoring Tools (AppDynamics and Dynatrace) in Unix and Windows platforms. Has excellent analytical, problem solving, communication and interpersonal skills, with ability to interact with individuals at all levels.

TECHNICAL SKILLS:

Project Management Methodologies: Agile, Waterfall

Project Management: Planning, Scheduling, Resource Planning and Management, Delivery Management, Change Control and other related PM activities.

Design Methodologies: OOAD, UML, Design Patterns

Languages: Java

Databases: Oracle 11g, MS - Access, Interbase

Web Related: Spring 3.0, Hibernate, XML, AJAX, JSON, REST Webservices, JMS, Kaazing, Resin 2.1 Web server, Web Sphere 7.1, Weblogic 10.3, JBoss 6 Application Server, Axway API Gateway

Tools: & Utilities: SQL Developer, Netbeans3.6, Eclipse, JBuilder 2005, Microsoft Visio, MS Project Plan, AppDynamics, Dynatrace, BMC Remedy, Service Management tools, Performance Diagnostics Tools

AWS: EC2, S3, VPC, RDS, SQS, Cloud Watch, Cloud Front, Lex

Version Control and Build Management: Win Confidential 1.3, Visual Source Safe 6.0, CA Harvest, TFS, Githut, Jenkins, Maven, Chef, Puppet

Operating Systems: Windows, Unix, Android 2.2

Domain Knowledge: Life Sciences & Pharmaceuticals, Healthcare, Banking, Media & Entertainment, Telecommunication, Energy & Utilities

PROFESSIONAL EXPERIENCE:

Confidential

Application Operations / Performance Diagnostics Manager

Environment: Languages and Server: Java, Web Services, Oracle Traffic Director, Oracle API Gateway, Web Logic App Server

Database: Oracle

Tools: OEM, SQL Developer, App Dynamics, EUM Tool, Automated Custom tools and Scripts

O/s: Unix

Responsibilities:

  • Responsibilities include assigning, prioritizing and overseeing day to day activities of IT Operations, Custom Java batch operations and Performance Engineering team and mentoring the team for all kind of technical challenges. Anchoring status meetings with the client stakeholders and senior leadership team.
  • Handling escalation and played Major Incident Manager Role for production operations. Accountable for meeting monthly SLAs, communicating Severity 1 and 2 production issues, prioritizing work with development team and project owners to implement new change request.
  • Responsible for Performance Diagnosis using App Dynamics (APM Tool) during Load testing, diagnose the performance issues to identify the bottlenecks, suggest and implement solutions to improve the performance of the system based on the business need.

Confidential

Technical Project Manager

Environment: Languages and Server: REST Web Services, Axway API Gateway 7.2.2 Server, Web Sphere App Server

Database: Oracle 11g

Tools: TOAD

O/s: Linux

Responsibilities:

  • Development of policy using Axway API Gateway
  • High level solution architecture
  • Review of Axway API design
  • Trouble shooting performance issues.
  • Offshore and Onshore Team and Delivery Management
  • Weekly and Monthly Review Reports with the client
  • Supporting new business development activities.

Confidential

Technical Project Manager

Environment: Languages and Server: JMS, REST Web Services, Kaazing Websocket Gateway.

Database: Oracle 11g

Tools: TOAD

O/s: Linux

Responsibilities:

  • Project Management
  • Client Expectation and Relationship Management
  • Escalation Management
  • Requirements Management
  • Review of Detailed Design
  • Offshore and Onshore Team Coordination
  • Change Request Tracking
  • Weekly and Monthly Review Reports with the client
  • Supporting new business development activities.

Confidential

Engagement Manager

Environment: Languages and Server: Java (JDK1.6), JSF 2.0, Ice Faces 3.2, Spring 3.0, MQ, JMS, JExcel, JBoss 6.0

Database: Oracle 11g

Tools: TOAD

O/s: Windows XP, Linux

Responsibilities:

  • Technical Project Management
  • Client Expectation and Relationship Management
  • Escalation Management
  • Requirements Management
  • Review of Detailed Design
  • Build Management
  • Offshore and Onshore Team Coordination
  • Code Profiling and Performance Tuning
  • Change Request Tracking
  • System Test Scenarios Validation
  • UAT Triage Meeting with business users
  • Weekly and Monthly Review Reports with the client
  • Supporting new business development activities.

Confidential

Performance Testing Coordinator

Environment: Languages and Server: Java (JDK1.5), ESB, Struts 2.0, Spring 2.5, MQ, JMS, IBM Websphere 6.0, IBM Web Sphere 7.1

Database: DB2, MS SQL Server

Tools: RAD, SQL Explorer, Dyna Trace

O/s: Windows XP, Linux

Responsibilities:

  • Performance Testing Coordinator
  • Project Management
  • Requirements Management and Design
  • Disaster Recovery Plan Preparation
  • Code Profiling and Performance Tuning
  • Load Testing Support
  • Trouble shooting and Causal Analysis of Defects

Confidential

Onsite Project Manager

Environment: Languages and Server: Java (JDK1.5), Struts 2.0, JBoss 5.0

Database: Oracle 11g, MS SQL Server

Tools: Oracle JDeveloper, TOAD

O/s: Windows XP

Responsibilities:

  • Solution Architect / Technical Lead
  • Project Management
  • Client Expectation Management
  • Requirements Management
  • Build Management
  • Offshore Team Coordination
  • Code Profiling and Performance Tuning
  • Change Request Tracking
  • Causal Analysis of Defects
  • Weekly and Monthly Review Reports with the client

Confidential, Connecticut

Project Manager / Solution Architect

Environment: Languages and Server: Java (JDK1.5), Struts 2.0, Spring 2.5, EJB 3.0, Hibernate 3.2, JPA, Web Logic 10.3

Database: Oracle 11g

Tools: My Eclipse, SQL Developer

O/s: Windows XP

Responsibilities:

  • Project Management
  • Project Planning and Tracking
  • Sprint Deliverables Management
  • Solution Architecture
  • Code Profiling and Performance Tuning
  • Code Review
  • Change Request Estimation
  • Causal Analysis of Defects
  • Traceability Matrix
  • Regression and Validation Testing Support

Confidential

Project Leader / Architect

Environment: Languages and Server: Java (JDK1.6.0.14), Java Swing, Java-COM Bridge 1.15, Apache POI, iText, Web Logic 10.2

Database: Oracle 10.2

Tools: Eclipse 3.4.2, SQL Developer, Symyx Draw 3.2, Symyx Direct 5.1, Jigloo 4.5.3

O/s: Windows Vista

Responsibilities:

  • Project Planning and Tracking
  • Team Management
  • Requirements Review
  • Project Management Review Meeting
  • POC Development
  • Design
  • Code Review
  • Unit Testing Cases Review
  • Traceability Matrix
  • System Testing

Confidential

Project Leader / Solution Designer

Environment: Languages and Server: Java (JDK1.5), Struts 2.0, Spring 2.5, Hibernate 3.2, Web Logic 9.2

Database: Oracle 9i

Tools: Eclipse 3.2, SQL Developer, Microsoft Visio

O/s: Windows XP, Sun Solaris 9

Responsibilities:

  • Project Planning and Tracking
  • Team Management
  • Requirements Analysis and Review
  • Project Management Review Meeting
  • Design
  • POC Development
  • Code Review
  • Unit Testing Cases Review
  • Traceability Matrix
  • System Testing

Confidential, Chevron

Team Coordinator / Production Support

Environment: Languages and Server: Java (JDK1.4.2)

Database: Oracle 9i

Tools: Eclipse 3.2, Microsoft VSS 8.0, TOAD 8.5.3.2

O/s: Windows XP, Sun Solaris 9

Responsibilities:

  • Production Support
  • Estimation for Enhancements
  • Analysis
  • Coding
  • Code Review
  • Unit Testing
  • Packaging, Delivery and Deployment in Staging Environment
  • Moving the tested code to Production Environment

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