SUMMARY:

• IT Management Consultant, IT APPLICATIONS Software Specialist , ERP Business Analyst, ERP Product Manager, ERP Consultant, Infrastructure Manager
• Proactive leader and catalyst offering expertise with business & technology enterprise strategy, operations, infrastructure, human resources, & mission critical applications such as ERP, ECM, BPM, CRM software. Senior level contributor for IT & ERP business analysis, project management, and business development with multiple ERP software solutions.
• Industry specialization in manufacturing/industrial sector, distribution, healthcare, financial services, education, government, & more.

KNOWLEDGE & EXPERIENCE:

Industries: Manufacturing, Healthcare, Distribution, Construction, SLED, Financial Services, Business Services, Non - Profit

Enterprise Software Applications: MRP, MRPII, ERP, Document Management & Workflow(OnBase), Automotive/EDI, E-Commerce, Supply Chain Mgt (SCM), MES, Paperless Mfg., CAD/CAM, CIM, Bar Code/Data Collection/RF-ID, Business Intelligence/Dash Boards, CRM, Financial Accounting, Collaboration(SharePoint), and industry specific applications.

Professional Services Experience: Consulting-All areas of IT/ERP, Audit-IT & ERP Applications, & Software GAP Analysis

ERP Software Experience: Confidential MAPICS I, II, XA (INFOR), JBA System 21(Infor), Confidential One World, QAD, CATIA. EDICOM, MAGI, Job-Tech, Spectrum, Infinity, OnBase, Kofax, AutoStore, Sharepoint, Office365, & more

Infrastructure Experience : Public, Hybrid, & Private cloud architecture, Azure, VMWare; StorSimple Hybrid Cloud Storage, EMC, Tintri, Nimble, HP SAN’s; SharePoint, MS OFC365, Cisco & Meraki Networking; Veeam; Back-up & DR Business Continuity—Symantec, Data Domain, ASIGRA; Converged Architecture

PROFESSIONAL EXPERIENCE:

Confidential, Livonia, MI

Business Applications Manager

Responsibilities:

• plan, implement, and maintain Confidential application software (ERP, DOMO BI, SharePoint/365), systems, and data in support of Confidential operations.
• This includes the performance of all administrative and management tasks necessary to maintain application operation, install new systems, develop reports and ancillary software, and maintain system security and performance.
• Lead the strategic vision, execution, maintenance and quality assurance for all business applications.
• Proactively seek ways to apply technology to business processes, researching and providing information to business managers on technical options and best practices.
• Utilizes software development, extraction, and analysis tools to aid users in data capture, data management, data reporting and data analysis.
• Act as liaison for system operation, and to outside vendors during installation, modification, training, and support of application software.
• Monitors software requirements, determines application utilization, and recommends upgrades/enhancements as needed.
• Monitors application security and collaboration access.
• Monitors and responds to application problems using appropriate problem determination tools; tracks problem occurrence and resolution; identifies, diagnoses and repairs complex problems

Confidential, Grand Rapids, MI

Sr. Sales Specialist

Responsibilities:

• Executed all activities for ERP Estimating & Job Tracking Software for the Tool, Die, Mold, & Machining Manufacturing Industries. managed activities related to the on-going development of the software features, functions, and business value proposition.

Confidential, Grand Rapids, MI

Infrastructure Practice Leader

Responsibilities:

• Provide IT Infrastructure (storage, virtualization, networking, DR, & Back-up) and Cloud solutions to both global and mid-size companies to both a net new and existing client accounts territory.
• Solutions include both premised-based & CLOUD (private, hybrid, & public) with EMC, Nimble, Tintri, VMware, Microsoft, HP, Cisco, & more.
• Clients included manufacturing, healthcare, financial, construction industries.

Confidential, Grand Rapids, MI

Manager-Enterprise Content Management Division

Responsibilities:

• Successfully created and executed departmental business plan to start & grow document management software sales, implementation services, & technical support solutions around the Hyland Software OnBase solution.
• Recruited, hired, and developed team along with strategic OnBase solution partner alliances such as ReadSoft, Kofax, Reform, Fujitsu, NSI AutoStore, DigiDocFlow, & more.
• Created 20 new OnBase software manufacturing clients, implemented best practices for sales & professional implementation services & technical support, and key business partner relationships.
• Achieved 100% client retention rate.

Confidential, GRAND RAPIDS, MI

Automotive EDI Managing Partner

Responsibilities:

• Spearheaded efforts for start-up of automotive/edi release manufacturing accounting application software business, including all business and strategic planning, product development, pre-sales/sales planning, leading to 9 net new clients & 3 strategic competitive displacements from the market share leader (Future Three).
• Created all business and strategic planning for consulting, software implementations, project management of Automotive/EDI & Manufacturing Supply Chain/EDI software, and professional services.
• Created and conducted all software presentations and demonstrations to all prospective customers.
• Recruited, evaluated, and managed all industry business partners and alliances such as Confidential Automotive Industry, AIAG, APICS, and tier one ERP OEMS such as JBA, MAPICS, and Confidential .

Confidential, GRAND RAPIDS, MI

Manufacturing Industry Software Consultant

Responsibilities:

• Developed own clients within manufacturing industry for ERP software consulting professional services, such as business requirements, GAP Analysis, software assessments, software evaluations, RFP’s, and software selection projects.
• Completed several software projects with manufacturing companies including ERP, Automotive/EDI software, Business Intelligence(Cognos), CRM/SFA, and other enterprise software solutions.

Confidential

Vice President and Partner, GRAND RAPIDS, MI

Responsibilities:

• Responsible JBA System 21 ERP software reseller & solutions practice to new and established manufacturing companies throughout Michigan.
• Hired & managed sales and pre-sales organization, ERP consultants, and affiliate channel relationships such as Future Three, JBA, Confidential, etc. to support the business model.
• Achieved the #1 ERP business partner affiliate ranking in North America with JBA International.
• Responsible for development and growth of MAPICS XA ERP licensed software & EDI/Release Accounting software for mid-sized manufacturing enterprises & automotive suppliers in Michigan.

Confidential

Senior Manufacturing Consultant, GRAND RAPIDS, MI

Responsibilities:

• Marketed and sold professional consulting, programming, training, and technical services in western Michigan for Confidential MVS & AS400 platforms.
• Increased customer account base by 25% in first full year with named accounts such as Steelcase, Herman Miller, and AMWAY.
• Developed new consulting practice for Confidential .
• Achieved the single largest manufacturing professional services contract with multi-plant automotive metal stamper in SAI history.
• Personally managed all customer contracts through completion.

Confidential

Vice President of Technical Recruiting, Kansas City, MO

Responsibilities:

• Personally increased services revenue in major accounts--Bell Atlantic, Fedex, & Mobile Oil
• Increased customer orders 30% year-to-year as a result of restructuring sales and recruiting
• Increased customer--applicant acceptance rate to 99% and overall value of service to both.
• Improved sales production of new hires by 25% by creating new--hire training curriculum

Confidential

Manufacturing & Distribution Industry Software Manager, Kansas City, MO

Responsibilities:

• Sold over $1,000,000 of ERP product revenue every year.
• Recognized as the #1 manufacturing account executive for both DSI and Confidential Agent Program, producing $1.8million total revenues, $350,000 profit to DSI, 22 new accounts, 200+ ERP software licenses on the Confidential AS400 platform in less than 18 months
• Successfully developed and maintained joint sales and marketing program with Confidential and complementary business partners such as Confidential, Daly & Wolcott, Spectrum, and other 3rd party ISV’s for increased ERP revenues.

Confidential

Industry Application Software Sales Specialist, Joplin, MO

Responsibilities:

• Sold Confidential business application software packages and Confidential midrange (S/3X & AS400) hardware to both new and installed accounts.
• Self taught industry application software knowledge to lead branch in strategic industry application software license revenue in manufacturing, distribution, banking, health, education, retail, government, construction, and motor freight transportation industries.
• Earned Confidential Regional Mgr s Award and 6 Confidential Branch Mgr s Awards.
• Highest success of competitive win - backs account s during tenure.
• #1 in Industry Application Software Licenses sales, new accounts, & revenues for Confidential S/3x and AS400 systems (MAPICS/DMAS/CMAS, etc.)
• Secured largest Confidential Banking System Software solution for 9-bank operation ($1.5m) in branch office history.
• Achieved 5 Confidential 100% Club (sales quota attainment) awards.