SUMMARY:

• IT professional with more than 6.9 years of Information Technology experience who provides top - notch service, sets high standards, and exceeds expectations.
• Possess expertise with around 6.9 years of experience in Software Configuration, Build & Release, Environment and Change Management.
• Having good exposure of working at client location as Onsite Coordinator for 1 year.
• Effective team player, having excellent communication and relationship management skills.
• Possess strength in Applications like Confidential, ChangeMan, Build tools Maven, ANT, CRM application SIEBEL.
• Possess strength in trouble shooting & diagnosis, resolving build and compilation issues.
• Over 4 years of experience in UNIX Administration and Maintenance.
• Over 2 years of experience in Banking domain.
• Over 4.9 years of experience in Telecom domain.
• Hands-on experience in Network Configuration, Monitoring and Maintenance.
• Good experience in Siebel administration and deployments (monitoring, administration, installation, configuration).

TECHNICAL SKILLS:

Operating Systems: Windows 98/XP, UNIX, LINUX

Technology Worked On: Software Configuration, Build & Release, Environment and Change Management, Networking, Middleware TIBCO, TUXEDO & Web logic, SIEBEL CRM

Applications Worked On: CA-Harvest Change Manager, Confidential, Global-InfomanCitrix Metaframe, Lotus Notes, BMC Remedy, SIEBEL CRM, Officia Tehnicia.

Database: Basic Knowledge of Oracle & Sybase, iSQL, SQLPLUS

Build Tools: MAVEN, ANT

Scripting Knowledge: Shell, Perl

Computer Languages Known: C, C++

Other Applications: Client tools for handling requests from other teams related to Code Migration and Environment Management

PROFESSIONAL EXPERIENCE:

Confidential

Team Lead (Configuration, Build & Release Engineer, SIEBEL Admin)

Platform Used: UNIX/Windows

Tools: /Applications Used: Confidential Version Manager, Confidential (Configuration Management and Helpdesk), Officia Tehnicia (OT), Citrix Metaframe, Lotus Notes, BMC Remedy, CRQ Export, Deployment Manager, Release Manager, Maven, SQLPLUS, iSQL.

Technologies: Siebel, TIBCO, TUXEDO, Weblogic, Administration & Configuration

Responsibilities:

• I am working as Team Lead of Configuration Management team. Managing team of 15.
• Managing Shifts, Leaves, and Support required on weekends and non-office hours maintaining high availability of the team.
• Foster team building by encouraging individuals to share knowledge, highlighting problems or critical situations to management or team, being pro active in everything regarding Team working behaviors.
• Represents the team at various group meetings and input to the development of new systems applications.
• Coordination with LD (Spain Team) and GD (India Team) teams.
• Assigning and distributing the work among the team members according to their ability and technical knowledge.
• Worked as onsite coordinator for one year (January 2010 to January 2011, providing proper and transparent communication between LD and GD teams with realistic expectation.
• Drive process improvements throughout the project cycle and release process, encouraging standardization, consistency, repeatability, and predictability.
• Plan, Manage and Implement Production and Non Production Releases for different applications.
• Involved in promotions and deployments of code across production and non-production environments using Version control tools like Confidential and Confidential .
• Definition and implementation of branching strategy based on project requirements.
• Conducting Software Configuration Audits.
• Build code using Maven and Shell scripts, experience in build and compilation of C/C++, Java code.
• Defining the processes involved in version management, code promotions and educating the development team, testing team and other stake holders about the processes.
• Involved in setting up Confidential code repositories for new projects by working closely with the Administrators and others involved teams.
• SIEBEL CRM Administration and Deployments (monitoring, administration installation, configuration).
• Administration and maintenance of UNIX machines for all applications.
• All the issues related to product and software environment used in non-production are handled under environment management.
• Configuration and administration of Middleware Servers and Services.
• Provide solutions for various incidents and requests raised by different teams using Oficina Tecnica.
• Documenting deployment process for different applications as per the standards of the client.
• Assure that the team addresses all relevant issues within time and process standards.
• Arranging KTs for new members in the team and guide them.
• Awarded with 2012 Outstanding Contributor Award for recognition of the commitment and camaraderie that exhibited as an individual, and as a team.
• Eminence and Excellence Award for Contribution made during the project.
• Contributed in IBM IDEA innovation shop, this idea is approved by client and whole team is using my idea in day to day work.
• When I joined the project, it was in transition phase, I played an important role in transitioning of the project from client

Confidential

Software Engineer

Platform Used: Windows XP/UNIX

Tools: /Applications Used: CA-Harvest Change Manager, Confidential Version Manager, Global Infoman, Software Change System (SCF), Citrix Metaframe, Lotus Notes, Oracle, Power Builder, Shell Scripts.

Responsibilities:

• My role in TRIMS is that of a developer, tester and involves the enhancement issues arising in TRIMS.
• The tasks to be carried out required comprehensive knowledge of the working of the project.
• Performing Configuration management activities using Confidential v7.5 on Windows 2000 and HP UNIX11i for supporting releases in multiple regions. Managing approval process to promote code into production
• Configuration Management activity involves check-ins, checkouts, configuration builds, Version labeling and branching .Also includes major involvement in Production Releases and Cutover in EMEA, ASIA, NA and Korea Regions. Many Appreciations from the Clients on this Tasks..
• Maintain existing UNIX shell scripts and make necessary changes as per the requirement. Shell Scripts including Build, Releases, Locks, Confidential Builder, Checkins, Branching and Version Labeling. Being a focal point for version management issues, upgrades, changes and migration plans.
• Executing and debugging build scripts of various releases within TRIMS and releasing the same for system testing for the respective team.
• Refreshing the build environment with latest version control sources and generating the Executables.
• Raising Infoman Records for TRIMS and getting it approved by Citigroup Change Control Management. Closing out any raised Issue Records in the course of approval.
• Working on Sysbase (PB) for Front End Checkins and Checkouts, build and Branching.
• Associated with the responsibility of Team Leader in Software Configuration Management and regular interaction with the Clients.
• Appreciations from On-Site Clients and Manager. Also awarded with the Spot Award for excellent performance in the Project.
• Played an important role in project initiation activities, transitioning of the project from client and ensuring proper Knowledge Transfer to the offshore team.
• Prepared and updated process related documents for Client.
• Worked as KM (Knowledge Management) Prime for my project. KM Primes facilitate knowledge sharing in project teams.