SUMMARY:

• Hands - on, solutions-oriented IT professional with 20+ years of proven success in design, implementation, and support of highly available/cost effective technical solutions to meet challenging business needs. Demonstrates the ability to diagnose, resolve, and recommend corrective actions necessary to facilitate a more proactive approach to complex systems/network issues.
• Well-equipped with advanced skills honed in Linux/Unix/Windows server implementation, administration, and support along with LAN/WAN Internet/Intranet technologies used in large-scale operations.
• Outstanding communicator; interface effectively with upper management, vendors, and local/international teams.
• Reputation for consistently delivering highly complex projects on time and within budget.

AREAS OF EXPERTISE:

Cloud Solutions Oracle ICS Systems/Network Confidential AWS MS Azure Google Cloud Platform Virtualization Clusters Capacity Planning Network/Data Security Configuration Management (CMDB) Root Cause Analysis PCI Policies Hardware/Software Upgrades Network/Systems Administration Systems/Network Engineering Performance Tuning Software Auditing/Licensing Disaster Recovery Project Management Process Improvement

TECHNICAL SKILLS:

Red Hat Enterprise Linux ( Confidential ) Oracle Enterprise Linux Umbutu CentOS ESX ESXI Confidential -UX Solaris Zones MS Windows Server VMware Confidential Shell Scripting Power Shell BASH JavaScript Python VBScript Active Directory Confidential Cisco UCS Dell Power Edge Super Micro Confidential ProLiant Confidential C7000 SPARC SAN EMC NetApp NAS JBOD F5-LTM/LBM NetScaler ELB/NLB Suite of Protocols: TCP/IP, HTTP, FTP, SFTP, SNMP, SMTP, DNS Bind, DAP

PROFESSIONAL EXPERIENCE:

Confidential, Plano, Texas

Solutions Architect

Responsibilities:

• Provide Consulting, Engineering, Project Management, and Implementation, for complex technical challenges faced by companies in today's highly competitive International market.
• Perform managed infrastructure services with High Availability Solutions for mission critical systems.
• Reduce overall costs and increase efficiency through the use of automation tools and virtualization strategies.
• Analyze, troubleshoot and resolve complex server and network related issues.
• Perform Confidential and problem identification and corrective Response for systems/network issues.
• Developed, implemented, and provided extended management services for Wi-Fi networks for all Nessel Development multi-family housing units in N. Texas region. Utilized wireless bridge links and high gain antennas to expand wifi network and reduce the number of required ISP access points therefore reducing related costs.
• Drove 50% increase in productivity for Mortgage Bankers of Dallas by automating loan processing function and spearheading implementation of Act Contact Management Software and VOIP systems.

Confidential, Valencia, California

Linux Administrator / Production Management Engineer

Responsibilities:

• Manage and maintain physical and virtual Solaris/Linux environment comprised of more than 350 appliances.
• Perform installation, configuration, and administration of steady state servers, hardware, and applications such as SMTP Relay, Oracle DB, and SAP. Oversee hardware repair/replacement, LVM management, file system extension, and system/network diagnostics.
• Monitor and assign trouble tickets to ensure highly responsive support and timely issue resolution.
• Analyze business needs and recommend enhancements to maximize ROI while minimizing associated costs.
• Write and maintain shell scripts to perform daily system administration tasks.:
• Incorporated industry best practices for streamlining operations and rationalizing overall IT spending by the deployment of monitoring and reporting tools.
• Successfully completed project to bring all Confidential Clustered DB servers current on firmware, OS, and Confidential in addition to converting file system from Confidential to Confidential .
• Defined implemented Configuration Management Standards for all Unix/Linux deployments which substantially increased overall efficiency in issue isolation/resolution time, and speed of new system deployments.

Confidential, Irving, Texas

Technical Lead / Implementation Engineer

Responsibilities:

• Performed implementation and configuration for both physical/virtual ( Confidential -UX/CentOS servers used by Confidential Enterprise Services to current environment used to support enhanced monitoring of infrastructure and hosted elements.
• Responsible for over 250 infrastructure and hosted devices.
• Participated in 24/7/365 on call rotation.
• Served as primary escalation contact for Confidential .
• Responsible for all systems upgrades/patches of firmware, OS, and applications.
• Created and maintained Confidential documentation.
• Deployed cloud infrastructure consisting of Confidential C7000, Confidential Storageworks NAS, and Cisco SDN enabling accelerated application deployment and delivery, dramatically reducing IT costs through policy-enabled workflow automation.
• Trained new team members on Confidential specific tools, processes, and procedures.
• Attained 100% security compliance by upgrading and deploying Symantec ESM throughout Confidential Enterprise Services Unix/Linux infrastructure.
• Implemented new centralized SAS web ticketing system for Network Tools Team; streamlined service request process while expanding features and functionality for ticketing assignments/notification and management reporting.
• Played integral role in large-scale international project to migrate 100+ Unix/Linux servers to new data centers in Japan and France.
• Joined DDMI Task Force in conducting all phases of project to test, implement, and support Confidential DDMI Tool.

Confidential, Richardson, Texas

Linux Administrator / Systems Engineer

Responsibilities:

• Charged with installation, administration, and optimization of sizeable systems/server/network infrastructure within 24/7 environment supporting electronic toll collection services throughout the Confidential electronic data and physical security policies in alignment with PCI standards.
• Automated processes via scripting, and performed in-depth troubleshooting and root cause analysis to quickly identify and resolve critical issues with hardware, software, and network elements. Forged productive relationships with clients stakeholders, colleagues, managers, and teams.
• Defined and implemented Configuration Management standards throughout Enterprise to revise capabilities; improve performance, reliability, maintainability; reduce cost; reduce risk and liability; and to correct defects.
• Built, installed, and maintained state-of-the-art systems for toll management utilizing Super Micro Servers, Aberdeen NAS, VMware, ESX, and Linux, and Microsoft Windows Server family.
• Secured reputation for rapid, workable solutions and strategic thinking to overcome a diversity of technical issues experienced by users.

Confidential, Addison, Texas

Project Consultant

Responsibilities:

• Contracted to Confidential to provide monitoring and alert management for all Production Information Systems.
• Managed high volume of inbound calls from Field Technicians, C/O Technicians and Tier II teams.
• Delivered critical technical updates to call centers, managers, and executive staff during customer outages.
• Acknowledged for developing, documenting, and testing Disaster Recovery plan for all systems of fully redundant data center supporting an ISP with a multi-million customer base.
• Key contributor to high profile project aimed at beta testing, issue identification, and recommendations for enhancements and features of internal proprietary ticketing system used as replacement for Remedy.

Confidential, Dallas, Texas

Project Consultant

Responsibilities:

• Managed and coordinated technical projects for major corporate client, Confidential Auto Finance.
• Analyzed complex business requirements; and delivered project scope, staffing, and delivery strategies in alignment with overarching organizational objectives.
• Trained production support engineers on methods to resolve complex systems/network issues.
• Created and maintained required project documentation. Established and managed vendor relationships.
• Implemented Confidential Mail Essentials Anti-Spam email relay server in front of MS-Exchange 5.5.
• Expedited car dealer credit approval process by implementing redundant/fault tolerant web servers.
• Coordinated deployment of Citrix server farm encompassing 6 applications to 200 user base via T1 link.

Confidential, Dallas, Texas

Lead Engineer / Technical Manager

Responsibilities:

• Designed system and software architectures for domain hosting and E-Commerce websites.
• Project planning/management of for diverse client base.
• Performed design, implementation, and support for all systems required for proprietary product similar to model used today by companies such as Confidential .
• Formulated technical policies, procedures, and best practices in support of proprietary solution.
• Positioned company for dramatic revenue growth and market expansion by engineering proprietary E-Commerce product, significantly enhancing features while increasing scalability and fault tolerance.
• Met challenge to improve responsiveness and ROI of efforts, increase quality of work as defined by quicker development times and fewer software defects, and integrate disparate technologies.

Confidential, Irving, Texas

Systems Engineer

Responsibilities:

• One of a select group assigned to complex engagements designing application and system architectures for new products and product enhancements.
• Designed fault tolerant residential web and FTP architecture to meet performance, capacity, scalability, and reliability requirements.
• Created/maintained documentation used by technical support staff for hosted environment.
• Performed integration testing and implementation, and support of in - house and vendor applications.
• Resolved all server based customer issues for hosted environment.
• Performed Windows NT Administration, expertly coordinating all Domain-related services encompassing 1000+ internal clients and 1 million+ customer based ISP.
• Designed and deployed Data Center core structure, including 100 Mb switching technology, multiple interface configuration, and remote access.
• Implemented user provisioning system for Tier 1 ISP, scaled to support hundreds of accounts per day and support up to 2 million+ users.