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Senior Manager Resume

Santa Clara Ca Lincolnshire, IL


  • Strategic Product Planning Product Marketing Global Markets Partner/Channel Management eCommerce Agile Methodology Project Management Evangelist Business Development
  • Highly accomplished, visionary product development and program leader with proven strategies for best practice Confidential and Confidential product launch, leading cradle - to-grave product portfolio management from concept to delivery.
  • Established partnerships and alliances with business partners, customers, and opinion-leaders; authored and published technology-related, thought-leadership.
  • Foster continuous improvement of processes, products, and standards through hands-on involvement with every stage of product planning, development, and rollout.
  • Possess complementary expertise across the entire life cycle of product engineering, businesses development, marketing, sales, licensing, analytics, data analysis, customer engagement, and implementation. Excellent negotiator with good communication skills.


  • Global Product Management-PLM
  • Partner Management
  • Market Research, Compet. Intel.
  • Program & Project Management
  • Business Cases & ROIs
  • Financial Models and Dashboards
  • Executive-level Presentations
  • Roadmaps & Launch Strategies
  • Long Range Product Plans
  • Use Case, Solution Architecture
  • Go-to-Market Strategy & SWOT
  • Product Positioning & Branding
  • Competitive Pricing Tactics
  • Customer Relationship Mgmt
  • Product Marketing, Strategy
  • Market Analysis, Data Analytics
  • Prospect & Lead Generation
  • Demos & Value Propositions
  • Customer Experience/Journey
  • Product Owner, Scrum Master
  • Off-shoring & Outsourcing


Platforms: Windows, Linux, MS DOS, iOS, Android.

Programming Technologies: C/C++, Java, Python, ASP, .NET, Visual Basic, XML, HTML, Web Methodologies

Networking, Mobile & Web Technology: TCP/IP, LAN/WAN, VoIP,, RFID/Barcode, Bluetooth, SaaS, SEO, Wireless(802.11 a/b/g/n), Search Engine Optimization, Service Oriented/Cloud Architecture, Web Services and XMPP


Confidential, Santa Clara, CA & Lincolnshire, IL

Senior Manager


  • Definition, design and development of mobile solution for iOS, Android OS and Windows/MAC to enable voice, unified communications and collaboration.
  • Launched apps for business productivity at iTunes and Play Stores.
  • Improve user experience of web based client for presence, IM, and call controls, and web administration.
  • Implemented various security features from network security to application layer security to comply with Confidential requirements. Provided quality dashboards for performance of the product/solution to administrators.
  • Implemented Agile methodology, Scrum Master and Product Owner.
  • Integration and management of 3rd Party products with Confidential ’s Confidential system and provide a total solution.
  • Demonstration of real time communications platform via IOT Platform (Microsoft Azure).
  • Go-to-Market planning & strategy, and streamlined pricing structure with one pricing with services options.
  • Created numerous User Interfaces for quick view, a promoter of User Experience for all of my products.
  • Assist, interact and guide Confidential global regional teams to improve sales, trade-shows, RFP’s and marketing.

Confidential, Milpitas, CA

Senior Global Product Manager


  • Launched global SaaS product for virtualized contact center operations with remote agent connectivity, realizing $20M in revenue growth, through repositioning of a soft phone desktop to Integrated data analytics to contact center reports.
  • Developed and launched a new international version of the outbound software product for a $50M annual revenue increase. Evaluated CC solutions portfolio for PCI, HIPAA and Sarbane-Oxley Compliance.
  • Initiated hosting and multi-tenancy to selected products utilizing web, SaaS and cloud architecture.
  • Trained and managed product development teams in India, standardizing product management processes to ensure outstanding quality.
  • Introduced Agile development methodology for development of service packs and CFDs, substantially improving customer satisfaction, for a 20%+ increase..
  • Built a centralized Web management application for contact center products with SOA architecture.
  • Initiated new licensing methodologies and algorithms.

Confidential, San Jose, CA

Product Management, Commercial Business Partner


  • Developed and implemented product life cycle management strategies across positioning, marketing, pricing, and sales, developing business cases, financial models, strategic plans, and product performance management tools to build a competitive advantage.
  • Created product demonstration and sales support tools, including improved system configuration tool; designed and launched executive dashboard reporting providing real-time views into financial performance.
  • Drove a $6M increase in profitability through insightful revamping of the warranty process.
  • Overhauled sales management and service practices, introducing regional quotas and highly visible sales metrics; rapidly realized a 20% improvement in previously underperforming products. Championed entry into the software-as-a-service (SaaS) market, developing business cases, financial models illustrating a projected $50M in annual revenue. Introduced competitive pricing portfolio for North American SMB markets.

Confidential, Sunnyvale, CA

Senior Partner Product Manager / Consultant


  • Instrumental to business development efforts through superior demonstration of product features and value proposition.
  • Promoted mobile security software for security and spam.
  • Designed custom security solutions spanning anti-virus, spam, firewall, privacy, and network security; forged security packages supporting online information exchange, commerce, and delivery.
  • Promoted subscription based security products via web commerce/eCommerce directly to end user.

Confidential, Holtsville, NY

Senior Product Line Manager


  • Led the mCommerce group in development of a mobile application portfolio with integrated wi-fi and broadband capabilities.
  • Led product development and management efforts, creating business cases, ROI projections, marketing campaigns, pricing strategies, and executive-level performance reporting spanning P&L, inventory, and margins. Initiated development of encrypted security chip for mobile payment device.
  • Developed on-spot checkout, mobile self-service for retail, and mobile ordering for fast food chains.
  • Delivered $70M+ in revenue by the second year of the Portable Shopping System ( Confidential ) solution launch.
  • Pioneered on-spot advertising and promotion in retail stores such as Macy and Albertsons.
  • Developed a sales quoting solution which substantially improved the accuracy of quotes and dramatically improved sales performance. Authored case studies, white papers, and product marketing content.

Confidential, Bothell, WA

Senior Product Manager


  • Orchestrated the personal display product and accessory portfolio market launch for an innovative projection tool featuring Confidential technology, a laser-based light source, and photonics to project a bright, transparent, Confidential image on the retina.
  • Repositioned ‘ Confidential ’ display for niche markets.

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