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Business Analyst Resume

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Rhode, IslanD

PROFESSIONAL SUMMARY:

  • Competent professional with 10+ years of work experience in Mainframe applications.
  • Experienced in design, development, Unit testing, Test Environment and Production support in Mainframe Technologies.
  • Expertise in Retail, Pharmacy, Banking and Insurance Domain.
  • Key skills include COBOL, JCL/Proc, CICS, VSAM, DB2, IMS, TWS, File­Aid, Change Man, and Endevor.
  • Proven track record in analysis, coding and testing mainframe related applications.
  • Proven expertise in production and test environment support which involves COBOL, JCL/Proc, VSAM, DB2, IMS and CICS.
  • Currently working as Onsite coordinator and team lead for at client location - Lincoln, Rhode Island for Retail pharmacy client and work involves in leading the team and supporting mainframe applications in Production environment.
  • Worked as Team lead for One year at client location - Scottsdale, Arizona for Retail pharmacy client and work involves in leading the team and supporting mainframe applications in Production environment.
  • Worked as Onsite Co­Ordinator and team lead in a banking sector for 2 years at client location ­ Johannesburg. Lead for two portfolios and work involved in supporting the mainframe applications in Test Environment.
  • Also involved in metrics data preparation, status update to client (weekly & monthly), Involved inEffort Forecast activities.
  • Expertise in Change Man, Endevor configuration tools.
  • Possess very good knowledge in TWS (Tivoli Work Scheduler). Understand the concepts of scheduling and operational of batch jobs involved in TWS.

TECHNICAL SKILLS:

Database: DB2, IMS, IDMS, VSAMLanguage COBOL, JCL/Proc

Tools: TWS, File­Aid, Change Man, Endevor, File Manager, Fault Analyzer

Operating Systems: Z­OS, OS390, IBM­MVS, Windows XP/2003/2008/7

PROFESSIONAL SUMMARY:

Confidential, Rhode Island

Business Analyst

Responsibility:

  • Leading the team on Production Support in Mainframe Technologies to support Claims Adjudication system.
  • Involved in break fixes, BSR’s.
  • Involved in resolving production tickets within measured SLA’s.
  • Involved in Management activities like Metrics calculation, client meetings on new BSR’s and updating the ticket status on a daily basis.
  • Update Business once the tickets were resolved through HP Service Manager.
  • Monitoring the Queue and assigning to the team appropriately.

Environment: Z­Os, COBOL, DB2, VSAM, JCL, Change Man, TWS, File Manager, HP Service

Manager

Confidential

Responsibility:

  • Leading the team on Production Support in Mainframe Technologies to support Claims Adjudication system.
  • Involved in break fixes, BSR’s.
  • Involved in resolving production tickets within measured SLA’s.
  • Involved in Management activities like Metrics calculation, client meetings on new BSR’s and updating the ticket status on a daily basis.
  • Update Business once the tickets were resolved through HP Service Manager.
  • Monitoring the Queue and assigning to the team appropriately.

Environment: Z­Os, COBOL, DB2, VSAM, JCL, ChangeMan, TWS, File Manager, HP Service

Manager, SAR

Confidential

Responsibility:

  • Involved in coding, testing and application support.
  • Experience in client facing role at Johannesburg - South Africa as Application Lead and Onsite
  • Coordinator.
  • Batch support team (COBOL,JCL,CICS,DB2,VSAM, Easytreive, File Aid, TWS, ChangeMan)
  • Root Cause Analysis team (COBOL,JCL,CICS,DB2,VSAM, Easytreive, File Aid, TWS, ChangeMan)
  • Have led a 20 member team across various business portfolios.
  • Have resolved batch abends across Vehicle Asset Finance and SAP portfolio’s within the SLA
  • Timings.

Environment: Z­OS, OS 390, COBOL, JCL, VSAM, DB2, CICS, JDX, TWS, FileAID, Change Man

Domain: Banking & Finance

Confidential

Responsibility:

  • Involved in Business requirements discussion with Business Analyst.
  • Involved in Analysis, Coding and Unit Testing of applications.
  • Prepare Unit test cases and testing the code changes.

Environment: IBM­MVS, COBOL, DB2, JCL/Proc, Endevor

Domain: Insurance

Confidential

Responsibility:

  • Involved in Business requirements discussion with Business Analyst.
  • Involved in preparing Technical specification, code specification documents.
  • Involved in Analysis, Coding and Unit Testing of applications.
  • Prepare Unit test cases and testing the code changes.

Environment: Z­OS, COBOL, JCL/Proc, IMS, DB2, File­ Aid, Endevor

Confidential

Responsibility:

  • Involved in Business requirements discussion with Business Analyst.
  • Involved in preparing Technical specification, code specification documents.
  • Involved in Analysis, Coding and Unit Testing of applications.
  • Prepare Unit test cases and testing the code changes.
  • Involved in migrating the code from Development to testing stage.

Environment: COBOL, DB2, File­AID, JCL/Proc, VSAM, Endevor

Domain: Insurance

Confidential

Responsibility:

  • Involved in Business requirements discussion with Business Analyst.
  • Involved in preparing Technical specification, code specification documents.
  • Involved in Analysis, Coding and Unit Testing of applications.
  • Prepare Unit test cases and testing the code changes.
  • Involved in migrating the code from Development to testing stage.

Environment: COBOL, DB2, JCL/Proc, File­Aid, MFE, SFE, Revolve, JCL, Change Man

Domain: Insurance

Confidential

Responsibility:

  • Involved in Business requirements discussion with Business Analyst.
  • Involved in preparing Technical specification, code specification documents.
  • Involved in Analysis, Coding and Unit Testing of applications.
  • Prepare Unit test cases and testing the code changes.
  • Involved in migrating the code from Development to testing stage.

Environment: COBOL, VSAM, DB2, IDMS, IMS, VSAM, File­AID,JCL/Proc,CICS,SMARTTEST,IBM­MVS

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