Business Analyst Resume
Rhode, IslanD
PROFESSIONAL SUMMARY:
- Competent professional with 10+ years of work experience in Mainframe applications.
- Experienced in design, development, Unit testing, Test Environment and Production support in Mainframe Technologies.
- Expertise in Retail, Pharmacy, Banking and Insurance Domain.
- Key skills include COBOL, JCL/Proc, CICS, VSAM, DB2, IMS, TWS, FileAid, Change Man, and Endevor.
- Proven track record in analysis, coding and testing mainframe related applications.
- Proven expertise in production and test environment support which involves COBOL, JCL/Proc, VSAM, DB2, IMS and CICS.
- Currently working as Onsite coordinator and team lead for at client location - Lincoln, Rhode Island for Retail pharmacy client and work involves in leading the team and supporting mainframe applications in Production environment.
- Worked as Team lead for One year at client location - Scottsdale, Arizona for Retail pharmacy client and work involves in leading the team and supporting mainframe applications in Production environment.
- Worked as Onsite CoOrdinator and team lead in a banking sector for 2 years at client location Johannesburg. Lead for two portfolios and work involved in supporting the mainframe applications in Test Environment.
- Also involved in metrics data preparation, status update to client (weekly & monthly), Involved inEffort Forecast activities.
- Expertise in Change Man, Endevor configuration tools.
- Possess very good knowledge in TWS (Tivoli Work Scheduler). Understand the concepts of scheduling and operational of batch jobs involved in TWS.
TECHNICAL SKILLS:
Database: DB2, IMS, IDMS, VSAMLanguage COBOL, JCL/Proc
Tools: TWS, FileAid, Change Man, Endevor, File Manager, Fault Analyzer
Operating Systems: ZOS, OS390, IBMMVS, Windows XP/2003/2008/7
PROFESSIONAL SUMMARY:
Confidential, Rhode Island
Business AnalystResponsibility:
- Leading the team on Production Support in Mainframe Technologies to support Claims Adjudication system.
- Involved in break fixes, BSR’s.
- Involved in resolving production tickets within measured SLA’s.
- Involved in Management activities like Metrics calculation, client meetings on new BSR’s and updating the ticket status on a daily basis.
- Update Business once the tickets were resolved through HP Service Manager.
- Monitoring the Queue and assigning to the team appropriately.
Environment: ZOs, COBOL, DB2, VSAM, JCL, Change Man, TWS, File Manager, HP Service
Manager
Confidential
Responsibility:
- Leading the team on Production Support in Mainframe Technologies to support Claims Adjudication system.
- Involved in break fixes, BSR’s.
- Involved in resolving production tickets within measured SLA’s.
- Involved in Management activities like Metrics calculation, client meetings on new BSR’s and updating the ticket status on a daily basis.
- Update Business once the tickets were resolved through HP Service Manager.
- Monitoring the Queue and assigning to the team appropriately.
Environment: ZOs, COBOL, DB2, VSAM, JCL, ChangeMan, TWS, File Manager, HP Service
Manager, SAR
Confidential
Responsibility:
- Involved in coding, testing and application support.
- Experience in client facing role at Johannesburg - South Africa as Application Lead and Onsite
- Coordinator.
- Batch support team (COBOL,JCL,CICS,DB2,VSAM, Easytreive, File Aid, TWS, ChangeMan)
- Root Cause Analysis team (COBOL,JCL,CICS,DB2,VSAM, Easytreive, File Aid, TWS, ChangeMan)
- Have led a 20 member team across various business portfolios.
- Have resolved batch abends across Vehicle Asset Finance and SAP portfolio’s within the SLA
- Timings.
Environment: ZOS, OS 390, COBOL, JCL, VSAM, DB2, CICS, JDX, TWS, FileAID, Change Man
Domain: Banking & Finance
Confidential
Responsibility:
- Involved in Business requirements discussion with Business Analyst.
- Involved in Analysis, Coding and Unit Testing of applications.
- Prepare Unit test cases and testing the code changes.
Environment: IBMMVS, COBOL, DB2, JCL/Proc, Endevor
Domain: Insurance
Confidential
Responsibility:
- Involved in Business requirements discussion with Business Analyst.
- Involved in preparing Technical specification, code specification documents.
- Involved in Analysis, Coding and Unit Testing of applications.
- Prepare Unit test cases and testing the code changes.
Environment: ZOS, COBOL, JCL/Proc, IMS, DB2, File Aid, Endevor
Confidential
Responsibility:
- Involved in Business requirements discussion with Business Analyst.
- Involved in preparing Technical specification, code specification documents.
- Involved in Analysis, Coding and Unit Testing of applications.
- Prepare Unit test cases and testing the code changes.
- Involved in migrating the code from Development to testing stage.
Environment: COBOL, DB2, FileAID, JCL/Proc, VSAM, Endevor
Domain: Insurance
Confidential
Responsibility:
- Involved in Business requirements discussion with Business Analyst.
- Involved in preparing Technical specification, code specification documents.
- Involved in Analysis, Coding and Unit Testing of applications.
- Prepare Unit test cases and testing the code changes.
- Involved in migrating the code from Development to testing stage.
Environment: COBOL, DB2, JCL/Proc, FileAid, MFE, SFE, Revolve, JCL, Change Man
Domain: Insurance
Confidential
Responsibility:
- Involved in Business requirements discussion with Business Analyst.
- Involved in preparing Technical specification, code specification documents.
- Involved in Analysis, Coding and Unit Testing of applications.
- Prepare Unit test cases and testing the code changes.
- Involved in migrating the code from Development to testing stage.
Environment: COBOL, VSAM, DB2, IDMS, IMS, VSAM, FileAID,JCL/Proc,CICS,SMARTTEST,IBMMVS
