SUMMARY:

• 3 Years of Successful experience Managing (Big Data Analytics) in Tableau v.8.3/9.3
• 8+ Years Implementing both (IT and Non - IT Projects) - In Business Intelligence, PMO, Governance, Revenue Management, Confidential, Procurement Vendor Management, Operations and HR
• Managed Agile Programs / Projects from ($50 k - $150 million +), Small, Medium & Large, teams - (5 - 170)
• Expert Life Cycle knowledge: BI, Agile, Waterfall, Lean Six Sigma, Iterative, and other hybrid business methodologies
• Industry Experiences: Investment Banking, Pharmaceutical, Insurance, Healthcare, Social Media and Legal eDiscovery

TECHNICAL SKILLS:

Microsoft Office: Word, PP, Access, Visio, Outlook & Excel (V-Lookup, Pivot Tables, & Macros) - Advanced

MS Share Point Server 2010/2013: Repository administration, version control, design and build of website application - Advanced

MS Project: Creating task-based schedules; resources and assignments; tracking (Critical Paths) - Advanced

Tableau Desktop / Server v 8.3/9.0: KPI / Business Intelligence tool, for Dashboards - Advanced

Google Analytics: SEO, website traffic with developing custom reports & multiple dashboards

Enterprise Data Warehousing (EDW): knowledge of system reporting and data analysis

Operating Systems: MS Windows 7/8, XP, Vista, 98, Windows Server 2003 and 2008 R2, Solaris, Linux

Infrastructure knowledge: Network, server, storage, messaging systems, security firewalls, application, monitor / alert, telephonic, OS, internet bandwidth, software, mainframe support, help desk, disaster recovery, data center

PROFESSIONAL EXPERIENCE:

Confidential,Jersey City, NJ

Tableau Developer / Data Analyst

• D3.JS Integration in Tableau - D3 is a JavaScript library for visualizing data with HTML, SVG, and CSS.
• R programming language integration in Tableau to provide statistical analysis on a different level.
• (RPA) Robotics Process Automation - Using (AA - Automation Anywhere) to automate Manual Monthly Refresh Tableau Dashboards via Excel (data source).
• SAP BO Business Objects Enterprise XI 3.1 Webi Intelligence Infoview Crystal Reports - reporting, query and analysis.
• Share Point 2013 Server - Integrated Tableau UAT/Production server "piggy back" off Windows iis/Oracle Apache Server. Also included D3.js visualizations into library primary Data Home Page
• CA Clarity PPM 14.2 - Hours/time tracking and reporting.
• JIRA v 6.1.3 - Tracked Dashboards, Projects and Issues management.
• Toad for Oracle from Quest Software (SQL) v. 11.6.1.6 - SQL querying, database development and optimization. Performed basic SQL functions, table creation, sorting, filtering, joining reference tables, creating views.

Confidential,Brooklyn, NY

Business Intelligence Project Manager

• Team Leader - Lead teams of Business Stakeholders, Program Leaders, Business Analysts, and others.
• Governance / PMO BI Process Design - Defined Governance / BI program guidelines; set direction and project deliverables for stakeholders; integration of corporate strategy; verified key sponsorship while adhering to PMO methodology; defined / approved KPI’s; implemented new Tableau software & verified server administration setup. (End to End BI Implementation)
• Key Performance Indicator’s Integration - Defined, built and approved (KPIs) Key Performance Indicator’s in order to improve individual and group performance, and create customizable dashboard visualizations.
• Business Requirements Gathering - Conducted business requirements analysis from business & IT stakeholders on various IT projects.
• Functional & Technical Design Specifications - Created, edited, monitored the development of the (FRD’s) functional requirements documents/ technical requirements documents (TRD’s) for purposes of the Tableau Development team to accurately build the process and design links for Tableau server and domain administration.
• Stakeholder Communications - Facilitated stakeholder meeting’s to verify process improvement standards.
• Trained Business Users - Trained users on Tableau basics, helped them identify KPI’s in a customized dashboard view.
• Financial Budget Analysis - Weekly review of all (P&L) of program costs and expenditures, managed data models. Managed forecast, and YTD financial analysis. SOW’s & Change Orders per project projected.
• PMO Share Point Site - Managed Share Point repository for all PMO / BI stakeholders.
• Pharma Business Area Expertise - MDM Master Data Management; Contract Development (Institutional & Government) & Discount Pricing; Commercial Managed Care; Global Financial Services Chargebacks & Sales based Rebates; Contracts Administration, Medicaid, Managed Care, Government Pricing and Gross-to-Net. GxP, GLP, GCP, GMP, GAMP, COTS validation Post FDA.

Confidential,Ne w York, N Y

PMO Governance Agile Analyst

• New Program Redesign - Enterprise Program Management Office (EPMO) - redesigned and implemented a new Enterprise Technology Life Cycle (TLC), conversion from Waterfall to Agile/ Hybrid, incorporating Lean principles. Stages - > Prepare, Planning, Design, Implement, Operate, Optimize, Monitor & Control. Incorporated Lean Six Sigma - > DFSS, DMAIC, Measuring, Controlling, Improvement & Analysis.
• Program Design Management - Defined PMO Program guidelines; set direction for all PMO project Stakeholders (i.e. PMO, App Dev, & QA). Designed clear objectives in formulating a new PMO Governance Process Handbook, Program Project Plan and other deliverables based on best practices and analysis.
• Governance Project Plan - Created and confirmed of task deliverables per Phase / Iteration. Established baselines, start / ends, % completed and resource ownership. Cut planning time by 50%.
• Stakeholder Communications - Facilitated weekly stakeholder workshops and engaged business discussions for content dispositions and artifact mapping. I developed, managed, and presented to executive level clients.
• Records & Information Mgmt. (RIM) Gap Analysis - Conducted RIM bench mark studies on PMO best practices. Designed document conversion approaches to integrate into a new technology PMO program office.
• Business Requirements Analysis – Conducted business requirements analysis from business & IT stakeholders.
• PMO Governance Share Point Site - Designed a (New) Share Point Server repository and intranet website for all PMO stakeholders. Created a wire framework / “flow diagram” of program artifacts. Created various screen “mock ups” of the Share Point PMO site. Integrated minor HTML coding for design purposes.
• CA Clarity PPM - Project / Portfolio Management forecasting for financial management; Project Scope, Resources, WBS, LOE Estimates - Actual vs. Estimate, Resource Allocation levels, and Baseline.

Confidential,NJ

Implementation Project Manager

• Project Scope. Defined project guidelines, obtained sponsor approvals and coordinated resources necessary for successful completion of project. Redesigned SOW / WBS for the Program.
• Project Plan via MS Project – Developed new Project Plan to track all program deliverables based on key HR / T&D work streams occurring over a 9 month rotation span, year-over-year. Reduced Project planning by 60%.
• Communications Plan – Designed a new plan that would help communicate at various levels throughout the program. Created a new Dashboard to provide key information to all stakeholders of the Program.
• Stakeholder Analysis Plan – Designed dashboard of stakeholder change and commitments to GOLD program, delivered updates to team leads and executives, identified key changes from external partners from current year to future budgets which would impact overall program and personnel.
• Risk & Mitigation Registry Tool – Created Risk tool - impact, probability of risk, consequence and preventive action. Format and design was based from PMO methodology for GOLD program.
• Talent Management Plan (Excel /PeopleSoft) - Created new Work Streams – planning, recruiting, performance, learning, career development, succession planning, talent reviews and measuring and reporting.

Confidential,New York, NY

Sr. Business Analyst

• Stakeholder Management – PMO lead for various Financial Securities / Funds teams. Verified project status updates, project risks, communication plan, action steps for resolution, and deliverable dates.
• Project Plans via MS Project – Monitored team inputs, while identifying key project milestones (base-lining critical path). Provided deficiency reports on major milestones. Reduced Project planning time by 40%.
• Dashboard Reports - Weekly / Monthly - on overall team output per phase / iteration. Presented high level summary data on risks to the project, automated process via Excel to calculate risks.
• Financial Budgets and Forecasts - (P&L, Capital vs. Expenses). Comparative analysis from Clarity database (weekly hours) to review variance levels and report discrepancies.
• Risk Registry Tool – Analyzed risk impact, probability of risk, consequences and preventive acyion, used risk rating tool.
• CA Clarity PPM - Validated Project Scope, adding resources, configuring WBS, LOE Estimates - Actual vs. Estimate, resource allocation levels, and baseline creations.
• IBM Maximo v. 7.1 – Gathered business requirements and reporting metrics for the Asset Management Group. Captured KPI indicators and reporting and data analysis.
• SAP Ariba - Procurement – Managed vendor contracts - SOW, NSA, RFP, RFI, RFQ, and RFB. Managed (Hardware & Software Licenses). Reduced costs by negotiating best rates.
• Application Development Review Sessions – Managed Business Requirements Documents (BRD’s) & Change Requests (CR’s), Functional Specifications, Traceability Matrix, Test Cases & UAT.
• Microsoft SharePoint Server (2010) – Maintained collaborative work share libraries and provided bi-weekly publication updates. Performed comparative analysis and confirm alignment to PMO scope.
• Configuration Management (CM) in Visio – Created process flow maps / diagrams.
• (ALM) Application Lifecycle Management – Monitored ALM code failure / bug defects within the software. Reviewed data output to show (high/medium/low) levels.
• Disaster Recovery Process – Incident Management; verified mainframe application fully functional. Verified and approved (scenario) if operations went down, a fail / safe plan was initiated & backup.
• Earned Value Management (EVM) – Monitored project iteration completion percentages, per function. Confirmed open / completion dates from team tracks. Provided Risk analysis report.

Confidential,New York,NY

Sales Account Manager

• New York City - Eastside, Sales Territory
• Supervised and managed (25+) team members in EDD litigation services, production, sales, graphics and operations.
• Provided technology solutions via web-hosting, imaging, hardcopy and high end graphics.
• Utilized - OpenText - Enterprise Information Management (EIM), via LegalKEY Conflicts Management Tool.
• Provided EDD – Electronic Data Discovery services. Knowledge in Concordance, CT Summation, Catalyst, & Cataphora

Confidential, NY

Sales Account Manager

• Sales territory - Brooklyn, NY; Managed (40+) client accounts in hardware and software
• Helped resolve OCR / Data transfer issues; provided alternate options for copying, scanning and printing solutions.
• Conducted market analysis with a focus on key growth areas, product/market trends, and key influencers.
• Maintained (Existing clients) and developing (New accounts) while promoting Multi-Functional Document Solutions.
• Achieved Monthly and Yearly Revenue quota targets, at (88%) of quota, year-en @ $590,000 in Net Sales.

Confidential, New York,NY

Operations Manager

• Real Estate Development Company – locations in New York City, Soho, Tribeca & Boston Downtown.
• Monitored cost analysis of potential commercial properties; required a down payment for commercial loans to acquire existing properties and to renovate; monitored cost of maintaining properties (taxes, insurance & utilities); costs of renovations from (engineers & architects); reviewed closing preparations; reviews of hard costs and soft costs.
• Managed feasibility studies with architects, construction managers, project managers, attorney’s and engineers.