PROFESSIONAL SUMMARY:

Professional Senior Business Analyst with eight years of experience in business process models, requirement gathering and analysis through JAD sessions in complex client server, Web Based, iPad and iPhone app projects. Proficient in creating Business Case and Technical Requirement documents, Activity and Sequence diagrams and Entity Relationship diagrams based on Rational Unified Process (RUP) Model and Business Process Modeling (BPM). Effectively contributed at all stages of Software Development Life Cycle (SDLC), Project management life cycle (PLC) and have gained extensive knowledge of software development methodologies.

PROFESSIONAL EXPERIENCE:

Confidential, Montvale, NJ

Senior Business Analyst / Scrum Master (Global eAudit Team - Data Analytics)

• Responsible for getting the requirements for eAudit application and evaluate the adequacy and effectiveness of the firm’s internal controls to assess risk using a risk-based methodology developed from professional auditing standards
• Maintain, investigate, and troubleshoot all data impacting internal audit department for metrics and reporting purposes to ensure accurate reporting.
• Responsible for understanding, analyzing, testing the controls in eAudit application and provide input for process improvement across the Audit application.
• Manage relationships with internal audit stakeholders across business lines globally and provide data analytical, production support to audit department.
• Acts as a liaison between users, developers, testers, and implementation project teams.
• Consolidate, analyze and summarize data to be displayed in eAudit application for auditors to review data and generate Audit opinion report.
• Analyze current processes, financial / Audit reports and recommend solutions by creating workflows front to back to identify the root cause for report inconsistencies. Make judgments on gathered analysis information, using flowcharting and other methodologies
• Worked with design team / testing team for requirement walkthrough and designing the solutions.
• Facilitate sprint planning, retrospective and sprint demos

Confidential, Jersey City, NJ

Senior Business Analyst /Scrum Master /Product Owner (Consultant)

• Facilitate Release Planning, Sprint Envisioning, Daily Stand-up, User stories Estimation, Sprint Retrospective and Release Testing
• Manage product backlog for three different applications for continuous refinement, make sure Acceptance Criteria is clearly documented and understood by the development team.
• Manage client expectations by ensuring the delivery of the highest quality service.
• Educate team to gain knowledge on SCRUM Methodology and using JIRA for User story and Task estimation.
• Track the impediments by creating impediment list and make sure that all the outstanding items are answered for development team to work without interruptions
• Manage client expectations by ensuring the delivery of the highest quality service.
• Liaise between the developers and User Experience/Visual Designers and reach out to the other team for impediment removal to ensure cross-team coordination.
• Identify key process inputs, outputs, and data models to support business requirements.
• Monitor product performance post-launch through usage and feedback analysis
• Lead projects throughout the project life cycle and effectively interact with multiple stakeholders (Product Managers, Subject Matter Experts (SMEs), Operations, Legal/Compliance and Technology teams)
• Assess project issues and identify solutions to meet productivity, quality and customer goals.
• Create requirements using JIRA (Agile environment), Create and deliver release communications for internal customers and perform testing.
• Run standard and ad hoc project status reports (RAG) in system and provide to senior management for review and approval.
• Analyzed data of Risk Management compliance processes in support of Basel II, Dodd Frank and other regulatory compliance objectives
• Worked as a Subject Matter Expert for the banking application to provide requirements, wireframes and solutions for new UI/ UX application design.
• Coordinate with regulatory and audit teams to ensure application complies with Basel compliance requirements.
• Developed and maintained requirement traceability matrix (RTM), test scenarios and performed manual testing for HP Service Manager; Incident and Problem management banking applications
• Interacted with various Business and operational stakeholders such as risk managers, operational staff and reporting team.
• Documented BASEL II and III processes for risk management, AML application and reporting.
• Worked closely with external vendors like HP, REACT for resolving defects and improve application performance.
• Create Use Case using UML tools and business process flow chart using MS Visio.
• Responsible for defining the scope of the project, gathering business requirements, data analysis, gap analysis and documenting them textually or within models.
• Create and maintain the project schedule/project plan by working with the core team members to provide input on key tasks, milestones, and dependencies.
• Create and maintain a consolidated list of issues and risks and review with project team on a recurring basis to help drive to closure. Escalate items as appropriate.
• Work closely with UX/UI team to create new banking application and prepare screen mockups, user stories, use cases, technical acceptance criteria for the new applications
• Developed, documented compliance framework for risk processes related to Dodd Frank, Basel III Accord and internal Audits.
• Developed test cases for functional and regression testing of the applications and was responsible for defect tracking, defect reporting and defect reproducing

Environment: Agile, JIRA, ALM, MS Visio, Snagit.

Confidential, New York, NY

Business Analyst / Project Coordinator (Consultant)

• Identify key process inputs, outputs, and data models to support business requirements.
• Create Use Case using UML tools and business process flow chart using MS Visio.
• Create data mapping document and conduct gap analysis to analyze the variance between the system capabilities and business requirements.
• Maintain Issue log file and keep track of all the open issues.
• Monitor staff and team performance.
• Create data mapping documents to show the relationship between multiple systems.
• Work with business partners to help identify, analyze and resolve data errors and inconsistencies.
• Create data mapping document and traceability matrix for different systems.
• Create Prototypes using Snagit and Photoshop tools for Underwriting and Broker Portal applications.
• Analyze data in database by writing SQL queries.
• Use data analysis techniques to validate business rules and identify missing data in the existing data warehouse and create reports.
• Create test cases and perform manual testing of web portals using ALM Quality Center, iPad, iPhone Healthcare, banking applications and work closely with testing team to ensure deliverables meet business requirements.
• Created and maintained Requirement Traceability Matrix (RTM).
• Gathered requirements for ipad and iphone apps.
• Create test cases and perform manual testing of web portals using ALM Quality Center, iPad and iPhone application and work closely with testing team to ensure deliverables meet business requirements.

Environment: Agile, Windows XP/2000, MS office, MS Visio, SQL Navigator 6.7, MS Project, Snagit, Oracle 10g

Confidential, New York

Business Analyst (Consultant)

• Analyzed and documented Business requirements and detail design of the software for full understanding of the business.
• Interacted with the stakeholders by interviewing them, by preparing questionnaire and getting feedback.
• Identified business problems to determine gaps and opportunities as business architecture and provided the best way to improve functionality.
• Communicated Project Requirements, Business Issues, Solution and made recommendation.
• Responsible for defining the scope of the project, gathering business requirements, doing gap analysis and documenting them textually or within models.
• Identified key process inputs, outputs, and data models to support business requirements.
• Created Use Case using UML tools and Process Analysis tool such as Fishbone Diagram, and business process flow chart using MS Visio.
• Gathered and documented the requirements that are critical to the business mission and used those requirements todesign application software.

Environment: Agile, Windows XP/2000, MS office suite, MS Visio, MS SQL Server, Caliber RM, Quality Center

Confidential, New York, NY

Role: Business Systems Analyst (Consultant)

• Analyzed and documented Business requirements to improve the web application and detail design of the software for full understanding of the business.
• Interacted with the stakeholders by interviewing them, by preparing questionnaire and getting feedback.
• Communicated Project Requirements, Business Issues, Solution and made recommendation.
• Responsible for defining the scope of the project, gathering business requirements, doing gap analysis and documenting them textually or within models.
• Created Use Case using UML tools and Process Analysis tool such as Fishbone Diagram, and business process flow chart using MS Visio.
• Gathered and documented the requirements for enhancements to bank website/portal online application system.
• Established communication and training plans and user manuals for educating users on portal and web site usage.
• Planned for future changes / design to improve the website.

Environment: Agile, Windows XP/2000, MS office suite, MS Visio, User Stories, Rational Requisite Pro, MS SQL Server, MS Project, Quality Center.