SUMMARY:

• With over 16+ years of information technology experience, where I have been delivered innovative high - end network solutions implemented and led hundreds of enterprise networking projects, and tens of Service Provider networking projects (ISP, VISP, ASP, MSP, Hybrid Clouds) and prepared hundreds of winning solutions proposals and commercial BOQs which tangibly helped companies’ sales departments to achieve their targets.
• During my career journey I’ve delivered many integrated services solutions to customers and partners in both Pre-sales and Post-sales streams.
• And always looking forward to more challenging roles where the preceding expertise on designing, implementing, operating and optimizing the service oriented network infrastructures can be utilized, facilitating the organizational objectives of reducing the total cost of ownership and moving forward to achieve further expertise with utilizing my skills in building resilient and scalable network Infrastructures for enterprises and all types of Service Provider class-networks (ISP, VSP, MSP, ASP, Hybrid (Private and Public) Cloud SP).
• My last experiences was planning, managing, designing, implementing and operating one of the largest L3VPN MPLS networks and multi Cisco Data Centers for Confidential, Qatar Science and Technology Park, Qatar Foundation REN and Qatar Foundation Infrastructures.
• During my career journey, I had chance on building many Managed and Cloud Service Provider (MSP) infrastructures from scratch and developed the Service/Portfolio Catalogues which result on building many products as Managed Network Services, Managed Security Services, Managed Cloud Services, and many more advanced technical services.
• Currently I’m handling project for building IPv6 policies, procedures, migration and deployment plans for country-scale project. Also designed the service portfolio catalogues and cloud/managed services strategy for one of the large managed/cloud-services providers in Saudi Arabia.

TECHNICAL SKILLS:

• IT Management, System & Database Administration, Infrastructure Planning, Cost Control
• Team Building and Managing, Decision Making, Group Dynamics and Synergy
• Extensive knowledge and experience in the following:
• Pre-sales/Technical Write-up and preparing full integrated service solutions with Winning commercial BOQs
• Writing Cisco-standard high and low level designs, Network Implementation Plans and NRFUs.
• Designing and Implementing Carrier Networks like Cisco CRS-1, GSR & IOS-XR routers, with IP NGN technology and Internet Gateways/Edges, Like (ASR9K, Nexus7K, Nexus5K, Cat 6500E/4500, Cisco 7500/7600 RTRs, Access Servers)
• Designing large scale MPLS networks (L3VPN, L2VPN, TE, Internet Edge Solutions)
• Network analyzing, documenting, centralized network management and remote controlling
• Designing, planning and implementing advanced security solutions of firewalls, intrusion prevention/detection systems, VPN concentrators and appliances
• Wireless technologies (Antennas, Access points, Bridges, Cisco WLC, Cisco WCS and full WLAN solutions)
• Bridging/Switching, Routing, WAN protocols, OSI reference model and layered communications, LAN design
• Cisco equipments, IOS, broadband technologies, router configuration, all types of access lists/CBAC, Frame Relay, ISDN, EIGRP, OSPF Areas, BGP, IS-IS, route optimization, VLANs and VTP, STP, MLS, MPLS, QoS and unified communications technologies
• Cisco Secure PIX, FWSM and ASA 5500 series firewalls, Cisco Secure VPN concentrator, Cisco Secure IDS/IPS, TopLayer IPS and many NIPS/HIPS systems
• Fortigate, Stonegate, Checkpoint firewalls and Juniper Appliances (J-Series, SSG, ISG, Netscreen)
• Microsoft Server BackOffice products, IIS Server and ISA Server, SQL 2000, Small business Server (SBS).
• Microsoft networking NT, 2000, 2003 enterprise servers & all OS server family
• Basic knowledge in Microsoft SQL Server 2000 administration & programming
• Teaching Microsoft & Cisco courses
• Good understanding of VoIP, IP Telephony, CallManager and IP Communicator
• Excellent interpersonal skills. Comprehensive verbal and written communication skills. Strong work ethics with demonstrated commitment to provide customer service in the telecommunication infrastructure

WORK EXPERIENCES:

Confidential

Co-founder and Operations Director

Responsibilities:

• Designing and operating service provider networks
• Designing and operating REN (Research and Educational Network) infrastructures
• Empowering internetwork designs for Service Providers
• IT and ICT service and product management
• Developing and operating the new concepts of service provider infrastructures and operational architectures (Hybrid Private/Public/Community Clouds)
• Designing and operating service-oriented data centres with end-to-end virtualization and scalability
• Designing and operating massive MPLS application-based network infrastructures
• Planning, Designing, Building, Operating and Optimizing Service Provider Companies aligned with PRINCE2 and ITILv3 systems for success and growing
• Designing complicated internetworks, networks and information security infrastructures
• Correcting Enterprise and Service Provider network designs and documentations
• Designing and implementing automated cyber-security networks
• Building operational architectures for Enterprise and Service Provider companies/firms
• Building operational architectures for multi-service REN infrastructures
• Designing service catalogues and product portfolios for Enterprise and Service Provider companies/firms
• Designing service catalogues and product portfolios for multi-service REN infrastructures (From layer-zero and DWDM to layer-4)
• Network and security trainings for Enterprise and Service Provider companies/firms (In-House and Hosted Training)

Confidential

Lead Consultant

Responsibilities:

• Designed and built an IPv6 migration plan and pilots for a project covering the entire Saudi Arabia
• Designed and created Service Catalogue, Service Portfolio Roadmap, Service Schedules (Descriptions), Cloud Services, website contents, and then releasing the services as products for one of the major Managed Service Providers in the Saudi Arabia

Confidential

Competency Lead Architect

Responsibilities:

• Influenced and executed the product strategy and roadmap for company’s core services
• Managed the product engineering line life cycle from conceptualization to tactical activities for products and services within their technical discipline
• Managed the network engineering team (Leading a team of many specialized CCIEs and CCNPs)
• Managed all the projects related to the network engineering department
• Managed directly three Service Provider-class networks and one indirect
• Acted as Lead Architect for Qatar Foundation and Confidential Architects and Engineers
• Designed all Confidential Data Centers based on the Cisco DCv2 & DCv3 architectures
• Ran beta and pilot programs with early-stage services/products
• Built one of the leading NOC and SOC Command and Control Centres in the Middle East
• Ensured technical compliance with all business directions and standards through cross organization consulting and direct involvement in service development efforts
• Monitored adherence to corporate standards in product service lifecycle management application of best-practises to technical and process development
• Built an operational sustainability of complex hosted services and apply policy, protocols, process and procedures to delivery industry-leading uptime and reliability
• Provided insight on areas for improvement for technology and process efficiencies and effectiveness
• Drive the re-use and repeatability of technology and process
• Delivered research and development outputs to Enterprise Architecture
• Drive product engineering process across operational teams (primarily Technical Operations, Strategic Suppliers, Solution Architecture, Service Portfolio Management, Finance) through conceptualization, service development through to service end of life (EOL)
• Ensured the product/services are fully integrated into company’s management tools
• Was accountable for the security and stability of the products and services they develop and maintain
• Provided complete cost model for products and services to the Service Portfolio Manager
• Analysed potential partner/supplier relationships and technology for existing and developing services
• Maintained a complete, documented technical standard and baseline for their respective discipline
• Provided technical expertise and knowledge to the Service Portfolio and Sales team driving revenue opportunities
• Developed and engineer non-standard solutions where required ensuring there is a route to standardization and further monetization of that effort
• Provided operational and technical support as the highest level of expertise within company
• Provided monthly capacity, availability and reliability reporting for all technical and operational facets of products and services related to discipline
• Provided technical and operational training to company and external clients on products and services
• Provided the Service Portfolio Manager with insight into emerging technical and process related trends
• Worked with Service Portfolio Management to conceptualise, design, engineering, integrate, transition and train company services
• Supported Bid Management in the development of bespoke solutions
• Delivered presentations and demonstrations to clients when required
• Configured four Data Centre Networks for L3VPN MPLS and preparing the network to support hundreds of VRFs
• Designing and building operation architectures related to networking and security
• Instructed the solutions architects on designing complicated solutions based on the company standards and architecture
• Instructed and mentored many Level-2 and Level-3 network and security Engineers

Confidential

Confidential Consultant

Responsibilities:

• Planning and designing an enterprise and Service Provider network projects

Confidential

Independent Consultant

Responsibilities:

• Planning, designing and Implementing enterprise network projects
• Leading network team
• Preparing to take the Confidential Security lab exam to be Confidential

Confidential

Technical Team Leader/Security and Professional Services - Senior Technical Consultant

Responsibilities:

• Solution Proposals and Presentations to Customers
• Design/Review and approve Project Implementation Plans
• Provide Technical Professional Services to Enterprise Accounts
• Manage the Security and Pro. Services Team
• Provide 24x7 SLA for Enterprise Accounts
• Design critical network infrastructure proposals
• Drafted several Network Infrastructure implementation designs, technical and commercial proposals, high - level design documents and detailed technical specifications documents for a number of high profile clients
• Advanced Implementations of Cisco ASA 5500 Series Firewalls, Catalyst 6500 Firewall Services Module, IDS Module, Cisco 4200 Series IPS Devices and Cisco 3800/7500/7600 series Routers
• Wrote many security policies for many complex setups as (Financial and Governmental sectors and ISPs)
• Deploy and support technical projects across functions to ensure network architecture solutions are solid, well integrated and comply with network and security technology service offerings
• Experience in drafting and evaluating RFPs, meetings with vendors, defining and documenting RFP specs and evaluation criteria
• Develop and maintain enterprise documentation and solution's diagrams
• Designing and deployment of country-wide Private Data Networks of Corporate customers including enterprises and major banks
• Planning, Designing and Provisioning of customer's complex network solutions as technical consultant and making sure that the enterprise customer solutions are deployed on time
• Preparing and deploying the configuration from the customer side

Confidential

University Instructor

Responsibilities:

• Imparted learning in the capacities of a university instructor for a multitude of Cisco courses CCNP, CCSP, CCNA, and networking foundation.
• Formulated curriculum planned teaching methodology and gathered resources required for the sessions, submitted syllabus to be covered for review and formed curriculum to meet the needs and satisfaction of individual students.
• Supported and encouraged students as they learn to become self-motivated and self-directed learners, communicated effectively with students and ascertained deficiencies.
• Provided academic support to students outside of class, clarified doubts that may crop up in or out of course of an examination cycle or pertinent to daily lessons imparted.

Confidential

Senior Networking and Systems Engineer

Responsibilities:

• Administered the Confidential datacenter which consists of tens of Cisco L3 switches, hundreds of servers, Cisco pix firewalls, Internet gateway routers, 4 DSLAM and 2 ISDN switches
• Connected the new customers to the Confidential network in daily basis to allow internet and application accessibility
• Managed and monitored the WAN and LAN performance by CA NSM, Cisco LMS and Whats-up Gold
• Designed integrated network solutions across a range of topologies for many companies in Lebanon, configured routers and firewalls for later deployment, designed and maintained corporate disaster recovery plans.
• Configured routers and firewalls for later deploying in many companies and banks in many countries
• Responsible for design and maintenance of corporate Disaster Recovery Plans
• Handled all operations pertinent to telecommunications, computers and security systems for HQ, remote offices and end-systems and implemented major WAN connection types in Lebanon across a variety of telcos and services..
• Network analysis and design (covering all OSI layers)
• Complex Cisco network configurations, packet-level analysis, diagnostic work
• ISP Network Diagnostics ( Confidential is an ISP and ASP company connected to more than four large ISPs in Lebanon
• Managed internet and Data-Links for around 600 Companies in Lebanon
• Initiated IGP static and dynamic routing protocols as RIPv2, EIGRP, OSPF and IS-IS in addition to EGP for internal and external BGPv4, oversaw wireless network design and installation
• Wireless installation for indoor and outdoor multipoint and management.
• Responsible for supporting many Microsoft services as ISA firewall, OSs, SQL2000 and SBS
• Supported ISA firewall, Oss, SQL2000 and SBS in addition to CITRIX services on Metaframe Servers implementations with client sotware and tightened end user security using Trend Micro OfficeScan, ServerProtect and ScanMail
• Assembled and configured HP, Dell and Hybrid servers, performed diagnostics and troubleshooting with a view conduct seamless networking operations.

Confidential

Technical Service Engineer/Network and System Engineer

Responsibilities:

• Implemented network projects from access to core layer.
• Response to RFPs and RFIs; preparing the Pre-sales and solution designing for Confidential and Enterprise projects.
• Responsible for Local Area Network, Wide Area Network and Remote/VPN Networking design, implementation, configuration and maintenance.
• Responsible for designing and implementing enterprise networks using the following high-end equipments: Cisco AS5300 series & 7500 and Cisco 3700 Routers for huge core networks/Catalyst 6500 switches and Catalyst 4500 for distribution layer switching.
• Responsible for anything having to do with telecommunications, computers and security systems for Headquarter offices, remote offices and thousands of end-systems.
• Responsible for implementing the major WAN connection types which are: ADSLoPOTS, STM ATM, Frame Relay, Leased-line, ISDN PRI & BRI, and PSTN across a variety of telcos and services. Design work on complex VPN networks.
• Network analysis and design (covering all OSI layers)
• Complex Cisco network configurations, packet-level analysis, diagnostic work
• IGP static and dynamic routing protocols as RIPv2, EIGRP, OSPF and IS-IS
• EGP for Internal and External BGPv4
• Wireless network design, implementation and integration
• Wireless installation for indoor and outdoor multipoint configurations.
• Security analysis, designing secure networks with implementation including firewalls, Intrusion Detection/Prevention Systems, VPN concentrators SSL/IPSec, Confidential Servers, security networks using Cisco and other vendor products.
• Responsible for designing and implementing Self-defending networks for Confidential and large enterprise corporations.

Confidential

Networking Projects Manager

Responsibilities:

• Configured and administered MS SQL2000 servers
• Designed, implemented and administered Confidential networking solutions.
• Responsible for a project connecting over 10 sites and exchange databases via secure VPN connections.

Confidential

Systems and Network Technician - Owner

Responsibilities:

• Established internet Confidential & Confidential networks with all equipments and structures.
• Rendered experience in systems, network administration and support Windows 95, 98, NT, 2000 and High competent in Hardware troubleshooting and repairing.
• Conducted systems administration, including Installation, backup, crash recovery, upgrades, monitoring system performance, system and network security and troubleshooting.
• Taught MS Office on 2000 and XP platforms in addition to maintenance, repairing and networking courses.
• Business still running till today as a computer and Confidential networks shop, but managed by others.