SUMMARY:

• 6 years of recent experience in solution integration and verification as Integration Lead in OSS Telecom Service Assurance projects using COTS based IBM Tivoli Netcool Suite, Proviso and Alcatel SQM.
• Experience in implementation, handling and executing telecom projects in the areas of Analysis, Solution Design, Development, Integration, Testing and Project Management in total career 14 yrs of experience.
• Specialist in OSS Service Assurance solution integration and verification using Netcool, Proviso, Alcatel SQM, AdventNet WebNMS.
• Involved as Technical Specialist in solution design, development and deployment of service assurance solutions based on Netcool Tivoli products and SQM for OSS/BSS projects.
• Implementing 2 - tier/3-tier netcool architecture solutions, enhancements and upgradations for various customers.
• Customisation of probe rules, object server automations, policies, webgui, custom tools and Netcool core components and solution deployment.
• Involved in Low level designs, Use cases development, deployment and operational guides and end user trainings.
• Involved in Test activities, Test Strategies, Test Plans and Test specifications, Debugging, Bug tracking, Unit Testing, Functional Testing, System and User Acceptance Testing.
• Responsible for task allocation, reviews, effort estimations, scheduling, tracking tasks and customer deliverables.
• SPOC to developers, testers and operations teams or end users for technical queries, handling teams and individual contributor.
• 18 months in NZ, 4 months UK onsite client experience.

EXPERTISE IN TECHNICAL AREAS:

• Netcool Tivoli Fault Management system.
• Alcatel Performance and Service Quality Management system.
• OSS Service Assurance - eToM, EMS/NMS integration to OSS, Shell and Perl Scripting, Java, UML, Agile process, SDLC models.

TECHNICAL SKILLS:

• Netcool Omnibus, Impact, Webtop, Probes, ssm.
• Proviso, Datastream 7i, Circee, Alcatel SQM, Advent Net, HP-NNM and Micro Strategy.
• Shell scripting, Perl, PL/SQL, JSPs, Servlets, core Java, Adv Java.
• Eclipse IDE, SOAP UI, DDTS, Rational, starUML, Clearcase, HP Quality center, Visio, tortoise.
• Websphere, Weblogic, tomcat, apache web/application servers.
• Windows XP/2000/NT, Solaris, SunOS, Linux.

PROFESSIONAL EXPERIENCE:

Confidential

Technical Specialist

Responsibilities:

• Development of Probe Rules, Automations, Impact policies, webgui and custom tools for RCOM OSS Transformation Project.
• Implementation of Netcool Omnibus 7.4, WebGUI 7.4, Impact 6.1 and Probes.
• Led the Integration and Development Activities, Test Activities.

Confidential

Technical Specialist

Responsibilities:

• Offshore Lead for Confidential project, tracking deliverables, status updates.
• Development of Probe Rules, Automations, Impact policies, webgui tools for Confidential Work Packages (Change Requests).
• Performing RCA, design improvements.
• Netcool Upgradation to Omnibus 7.3, WebGUI 7.3, Impact 5.1 and Probes.
• Design and development of test automation for netcool.
• Led the Integration Activities, Test Activities.

Confidential

Technical Specialist

Responsibilities:

• Offshore Lead for Confidential project, tracking deliverables, status updates.
• Probe Rules, Impact policy, SSM cfg development for Confidential Change Requests.
• New SNMP, Ping Probe deployment.
• Led the Integration Activities, Test Activities, Test plan/spec creation and Test execution.

Confidential

Technical Specialist / Lead

Responsibilities:

• Offshore Lead for project deliverables, status updates.
• Design and Development for Confidential Change Requests.
• Development for fixes of Confidential IPDam, Transmission, and LN bugs.
• Reengineering of Detail design using UML for Transmission domain.
• Involved in development to FNTr6, UBER project enhancements SAM v6 probe installation, AAA, Juniper alarms support .
• Involved in Design of test automation, Dom simulator.
• Led the Test Activities, Test Scoping, Test plan Creation and Test execution.

Confidential

Sr.Designer/ Technical Lead

Responsibilities:

• Implementation of End to End Service Assurance Solution based on Netcool, Proviso and Alcatel SQM for leading Telecom Service Provider in New Zealand - includes Design, Development, Integration and Testing.
• Onsite coordinator for team of solution engineers who were responsible for development and deployment of service assurance solutions
• Customization of Netcool Probe rules Mttrapd, SAMv6, W-NMS, Object Server automations.
• Designer for PM/SQM solution based on Alcatel 8920 SQM.
• Customization of Proviso pack for BG integration.
• Led the Test Activities through Comprehensive Requirements Capture in terms of Business functions and SLA/KPI requirements, Test Scoping, Test plan Creation and Test execution
• Successfully orchestrated the Production deployment activities by coordinating with Operations, Support and Development Teams
• Produced Design Specifications, Technical Manuals and Release Notes
• Coached Technical Support Team to handle technical and solution related challenges

Confidential

Project Lead

Responsibilities:

• Responsible for Confidential solution delivery for Confidential, tracking deliverables, status updates.
• Involved in analysis, design and development of PM module using AdventNet WebNMS for Motorola.
• Involved in preparation & execution of test plan, use case and test case scenarios for entire PM Module.

Confidential

Technical Officer

Responsibilities:

• Working with Internal groups in RFP preparation
• Work with sales and solution teams till lead closure
• Responsible for driving business growth through development activities and addressing Telecom opportunities in the region.
• Relationship management with partners and principles
• Responsible for identifying opportunities and converting the same to business deals

Confidential

Technical Officer

Responsibilities:

• Implementation of End to End Confidential based Confidential Solution for Confidential - includes Design, Integration, commissioning and Testing.
• Involved in design, development of java based EMS.
• Involved in deployment of EMS/NMS (HP-NNM, TejasNMS) to mange the network elements.
• Involved in preparation of Troubleshooting guides and training manuals.
• Demonstrated Solution to Customers and clarified technical and Solution related queries

Confidential

Engineer

Responsibilities:

• Involved in Proof of Concept Activities, Integration and System testing of the corDect WLL, C-DoT PSTN Switches.
• Involved in design, development of ISDN interface card.
• Periodically conduct knowledge Transfer to Team Members and new recruits.