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Technical Specialist Resume

SUMMARY:

  • 6 years of recent experience in solution integration and verification as Integration Lead in OSS Telecom Service Assurance projects using COTS based IBM Tivoli Netcool Suite, Proviso and Alcatel SQM.
  • Experience in implementation, handling and executing telecom projects in the areas of Analysis, Solution Design, Development, Integration, Testing and Project Management in total career 14 yrs of experience.
  • Specialist in OSS Service Assurance solution integration and verification using Netcool, Proviso, Alcatel SQM, AdventNet WebNMS.
  • Involved as Technical Specialist in solution design, development and deployment of service assurance solutions based on Netcool Tivoli products and SQM for OSS/BSS projects.
  • Implementing 2 - tier/3-tier netcool architecture solutions, enhancements and upgradations for various customers.
  • Customisation of probe rules, object server automations, policies, webgui, custom tools and Netcool core components and solution deployment.
  • Involved in Low level designs, Use cases development, deployment and operational guides and end user trainings.
  • Involved in Test activities, Test Strategies, Test Plans and Test specifications, Debugging, Bug tracking, Unit Testing, Functional Testing, System and User Acceptance Testing.
  • Responsible for task allocation, reviews, effort estimations, scheduling, tracking tasks and customer deliverables.
  • SPOC to developers, testers and operations teams or end users for technical queries, handling teams and individual contributor.
  • 18 months in NZ, 4 months UK onsite client experience.

EXPERTISE IN TECHNICAL AREAS:

  • Netcool Tivoli Fault Management system.
  • Alcatel Performance and Service Quality Management system.
  • OSS Service Assurance - eToM, EMS/NMS integration to OSS, Shell and Perl Scripting, Java, UML, Agile process, SDLC models.

TECHNICAL SKILLS:

  • Netcool Omnibus, Impact, Webtop, Probes, ssm.
  • Proviso, Datastream 7i, Circee, Alcatel SQM, Advent Net, HP-NNM and Micro Strategy.
  • Shell scripting, Perl, PL/SQL, JSPs, Servlets, core Java, Adv Java.
  • Eclipse IDE, SOAP UI, DDTS, Rational, starUML, Clearcase, HP Quality center, Visio, tortoise.
  • Websphere, Weblogic, tomcat, apache web/application servers.
  • Windows XP/2000/NT, Solaris, SunOS, Linux.

PROFESSIONAL EXPERIENCE:

Confidential

Technical Specialist

Responsibilities:

  • Development of Probe Rules, Automations, Impact policies, webgui and custom tools for RCOM OSS Transformation Project.
  • Implementation of Netcool Omnibus 7.4, WebGUI 7.4, Impact 6.1 and Probes.
  • Led the Integration and Development Activities, Test Activities.

Confidential

Technical Specialist

Responsibilities:

  • Offshore Lead for Confidential project, tracking deliverables, status updates.
  • Development of Probe Rules, Automations, Impact policies, webgui tools for Confidential Work Packages (Change Requests).
  • Performing RCA, design improvements.
  • Netcool Upgradation to Omnibus 7.3, WebGUI 7.3, Impact 5.1 and Probes.
  • Design and development of test automation for netcool.
  • Led the Integration Activities, Test Activities.

Confidential

Technical Specialist

Responsibilities:

  • Offshore Lead for Confidential project, tracking deliverables, status updates.
  • Probe Rules, Impact policy, SSM cfg development for Confidential Change Requests.
  • New SNMP, Ping Probe deployment.
  • Led the Integration Activities, Test Activities, Test plan/spec creation and Test execution.

Confidential

Technical Specialist / Lead

Responsibilities:

  • Offshore Lead for project deliverables, status updates.
  • Design and Development for Confidential Change Requests.
  • Development for fixes of Confidential IPDam, Transmission, and LN bugs.
  • Reengineering of Detail design using UML for Transmission domain.
  • Involved in development to FNTr6, UBER project enhancements SAM v6 probe installation, AAA, Juniper alarms support .
  • Involved in Design of test automation, Dom simulator.
  • Led the Test Activities, Test Scoping, Test plan Creation and Test execution.

Confidential

Sr.Designer/ Technical Lead

Responsibilities:

  • Implementation of End to End Service Assurance Solution based on Netcool, Proviso and Alcatel SQM for leading Telecom Service Provider in New Zealand - includes Design, Development, Integration and Testing.
  • Onsite coordinator for team of solution engineers who were responsible for development and deployment of service assurance solutions
  • Customization of Netcool Probe rules Mttrapd, SAMv6, W-NMS, Object Server automations.
  • Designer for PM/SQM solution based on Alcatel 8920 SQM.
  • Customization of Proviso pack for BG integration.
  • Led the Test Activities through Comprehensive Requirements Capture in terms of Business functions and SLA/KPI requirements, Test Scoping, Test plan Creation and Test execution
  • Successfully orchestrated the Production deployment activities by coordinating with Operations, Support and Development Teams
  • Produced Design Specifications, Technical Manuals and Release Notes
  • Coached Technical Support Team to handle technical and solution related challenges

Confidential

Project Lead

Responsibilities:

  • Responsible for Confidential solution delivery for Confidential, tracking deliverables, status updates.
  • Involved in analysis, design and development of PM module using AdventNet WebNMS for Motorola.
  • Involved in preparation & execution of test plan, use case and test case scenarios for entire PM Module.

Confidential

Technical Officer

Responsibilities:

  • Working with Internal groups in RFP preparation
  • Work with sales and solution teams till lead closure
  • Responsible for driving business growth through development activities and addressing Telecom opportunities in the region.
  • Relationship management with partners and principles
  • Responsible for identifying opportunities and converting the same to business deals

Confidential

Technical Officer

Responsibilities:

  • Implementation of End to End Confidential based Confidential Solution for Confidential - includes Design, Integration, commissioning and Testing.
  • Involved in design, development of java based EMS.
  • Involved in deployment of EMS/NMS (HP-NNM, TejasNMS) to mange the network elements.
  • Involved in preparation of Troubleshooting guides and training manuals.
  • Demonstrated Solution to Customers and clarified technical and Solution related queries

Confidential

Engineer

Responsibilities:

  • Involved in Proof of Concept Activities, Integration and System testing of the corDect WLL, C-DoT PSTN Switches.
  • Involved in design, development of ISDN interface card.
  • Periodically conduct knowledge Transfer to Team Members and new recruits.

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