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Independent Consultant Resume

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SUMMARY:

  • 12 - year CRM expert and entrepreneur.
  • I have driven the implementation of Sales, Service and Marketing Cloud solutions as well provided Pre-sales and Sales expertise.
  • Leadership skills acquired in the Confidential .

EXPERIENCE:

Independent Consultant

Confidential

Responsibilities:

  • Founder, CTO, Confidential Technology Consultants: Confidential .com Administration, Confidential custom development and Confidential Testing/QA services.
  • Led project team of 36 implementing a 15,000- seat Confidential project (Service Cloud, Sales Cloud, Marketo.)
  • Confidential Solution Architect and Project lead over a major project expansion with Apttus CPQ. Provided vendor selection consulting, Apttus solution design and integration strategy.
  • Solution Architect for large $4.2M Transportation industry implementation project that spanned Confidential, SAP and AWS. 12-- nation international implementation.
  • Key skills in Business Analysis, Confidential Solution Architecture and Project leadership

Consultant

Confidential

Responsibilities:

  • Led large, high profile Confidential Sales Cloud and Service Cloud implementation projects. Primary relationship with customer C-level executive team.
  • Led discovery/BPR workshops, functional Confidential architecture, scope new work, write SOWs, design QA/Testing plan, direct project staff and drive new revenue.
  • Led a $4.5M engagement including Confidential, AWS and Marketo . 54% Engagement profitability.
  • Direct and mentor Project Managers, delivery personnel. Avg. project profit margin: 51.4%

Consultant

Confidential

Responsibilities:

  • Led a $1.4m Confidential Sales Cloud and Service Cloud and Apex customization project in Public Sector vertical.
  • Mentor and direct junior implementation staff
  • Led Confidential QA process BPR sessions, business analysis, solution architecture
  • Ensure project success, act as senior delivery team member and ensure standards of best practices and implementation methodology are met.
  • Led first major Confidential implementation in Public Sector vertical market.

CRM Sales Specialist

Confidential

Responsibilities:

  • Led Sales and Delivery of Confidential RightNow projects.
  • Led Large Service Application Project: National Passport Information Center. 

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