Independent Consultant Resume
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SUMMARY:
- 12 - year CRM expert and entrepreneur.
- I have driven the implementation of Sales, Service and Marketing Cloud solutions as well provided Pre-sales and Sales expertise.
- Leadership skills acquired in the Confidential .
EXPERIENCE:
Independent Consultant
Confidential
Responsibilities:
- Founder, CTO, Confidential Technology Consultants: Confidential .com Administration, Confidential custom development and Confidential Testing/QA services.
- Led project team of 36 implementing a 15,000- seat Confidential project (Service Cloud, Sales Cloud, Marketo.)
- Confidential Solution Architect and Project lead over a major project expansion with Apttus CPQ. Provided vendor selection consulting, Apttus solution design and integration strategy.
- Solution Architect for large $4.2M Transportation industry implementation project that spanned Confidential, SAP and AWS. 12-- nation international implementation.
- Key skills in Business Analysis, Confidential Solution Architecture and Project leadership
Consultant
Confidential
Responsibilities:
- Led large, high profile Confidential Sales Cloud and Service Cloud implementation projects. Primary relationship with customer C-level executive team.
- Led discovery/BPR workshops, functional Confidential architecture, scope new work, write SOWs, design QA/Testing plan, direct project staff and drive new revenue.
- Led a $4.5M engagement including Confidential, AWS and Marketo . 54% Engagement profitability.
- Direct and mentor Project Managers, delivery personnel. Avg. project profit margin: 51.4%
Consultant
Confidential
Responsibilities:
- Led a $1.4m Confidential Sales Cloud and Service Cloud and Apex customization project in Public Sector vertical.
- Mentor and direct junior implementation staff
- Led Confidential QA process BPR sessions, business analysis, solution architecture
- Ensure project success, act as senior delivery team member and ensure standards of best practices and implementation methodology are met.
- Led first major Confidential implementation in Public Sector vertical market.
CRM Sales Specialist
Confidential
Responsibilities:
- Led Sales and Delivery of Confidential RightNow projects.
- Led Large Service Application Project: National Passport Information Center.