SUMMARY:

• Outstanding Client/Customer Relationship Building/Managing Skills.
• Excellent Written, Verbal & Interpersonal Communication Skills to interact with clients, business personnel and team members.
• Experience working in cross functional matrix organization within both Gov’t and Contracts.
• Self - starter who is able to work well both independently and within a team.
• Proven ability to foster retention and drive accountability.
• Advanced computer skills in applications such as MS Excel, Word, and PowerPoint.
• Advanced computer skills in Database MS Access, languages: Intermediate SQL.
• Strong attention to detail and focus on task completion.
• Innovative problem solving, analytical, and decision making skills.
• Strong understanding of audit controls and compliance.
• Confident management of daily financial reconciliations.
• Able to analyze data, draw reasonable conclusions, and formulate next steps.
• Innovative problem solving, analytical, and decision making skills.
• Experience working with Single Sign On technologies and SharePoint.
• Extensive management oversight and role delegation.
• Intermediate SQL code.
• Microsoft Access.
• Analyzed data, draw reasonable conclusions, and formulate next steps without hesitation.
• Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Financial/Operations Analyst

Responsibilities:

• Personally developed Excel database to organize and streamline all incoming finances with capabilities to record all funding documents, task planning sheets, and proposals for the Confidential.
• Maintained and updated all financials and database formulas in order to maintain and keep accurate record of all incoming and outgoing funds for the Littoral Combat Ship ( Confidential ) Division for both Freedom and Independence Navy ships.
• Conduct Financial and trend analyses along with cost projections and personally developed Excel database graphs and charts with capabilities to report and show all actual cost projections, cumulative cost projections, actual costs, and monthly actual costs for the Confidential .
• Working, and collaborating with other Finance staff as well as non - financial professionals within Confidential and NAVSEA to develop budgets and forecasts and to maintain those forecasts in the budgeting system. Concentrated focus on expense tracking, budgeting, forecasting, variance analysis, and modeling
• Assisted Project Manager of Computer Science Corporation ( Confidential ) in developing up-to-date intricate excel spreadsheets to record and streamline individual Task Order’s cumulative cost projections, monthly actual costs, and cum actual costs. Developed intricate charts and multi axis graphs acting as a visual aid and represent all finances in order to show overall profitability, employee retention rates, and future projected profits to ( Confidential ) department heads.
• Responsible for developing and generating Contractor Monthly Reports, Technical Reports, and Study Service Reports along with developing PowerPoints in order to highlight all cost projections and actual costs year to date. Acted as a Customer Advocate in order to conduct analysis of multiple spreadsheets and develop necessary reports as needed.
• Review and analyze detailed financial management information in support of the Confidential goals and objectives.
• Compile, analyze and maintain financial programmatic support to Confidential, while providing program strategic planning/alignment with mission/goals/objectives.
• Collaborate with program, budget and grants staff to ensure all project management office tasks are funded and moneys are allocated to the appropriate task per mission goals and objectives.
• Supports generating and maintaining Work Breakdown Schedules (WBS) and associated files to track all tasking, sub-tasking, and associated incoming funding while organizing and recording entire funding process via excel spreadsheets.
• Responsible for analyzing, recording and generating incoming reimbursable and direct cite funding documents, pullbacks, program/financial management, schedule risk assessment, requirements definition, technical performance metrics, execution reviews, and execution status reports.
• Supports Project Manager ensuring all task planning sheets are generated and complete in accordance with DON format.
• Facilitates the development and implementation of processes to support enterprise-wide initiatives to support the development of more clear and precise metrics, pivot tables and charts.
• Support financial oversight activities designed to ensure proper stewardship of Confidential funds.

Confidential, Arlington, Virginia

Configuration Management Analyst/Operations

Responsibilities:

• Personally developed Microsoft Access database to organize and streamline the entire management process with capability to record and organize all deliverables which include but are not limited to technical bulletins ( Confidential ), configuration status account summary’s( Confidential ), program management meeting minutes(PMM), and program management agendas(PMA).
• Managed and help develop a Microsoft Access database to organize and streamline management process with capability to record and organize all change request (CR) information product baseline ( Confidential ) information, issue tracking, and manufacturer and system information.
• Functioned as a Project Manager in developing weekly, biweekly, and monthly reports, planning meetings, implementing leadership conferences, working on designs of special assignments, and technical writing or specifications alongside Transportation Security Administration ( Confidential )
• Provided Professional Engineering and Logistics Support Services to Transportation Security Administration’s ( Confidential ) Office of Security Technology (OST) with engineering and lifecycle management of security systems and processes for a multibillion dollar contract.
• Supported software development, network and data center management for the Department of Homeland Security ( Confidential ) and Federal Aviation Administration ( Confidential )
• Facilitated the development and implementation of processes to support enterprise-wide initiatives and new software development methodologies, including development and operations (DevOps) and continuous integration, to stay aligned with customer needs and expectations.
• Wrote Configuration Management (CM) plans and audit software change procedures, software development, software testing, and software documentation to verify compliance with software CM plans and procedures.
• Participated in design reviews, configuration audits, and evaluations of software products to ensure proper identification, control, and status accounting of the software baseline for each system in accordance with the Confidential .
• Mandated change process so that only approved and validated changes are incorporated into approved systems and related software applications for Confidential .

Confidential, Springfield, Virginia

Branch Account Finance Manager/Analyst

Responsibilities:

• Conduct Financial and credit analyses along with overall lending projections and personally developed Excel database graphs and charts with capabilities to report and show all lending activity per month, quarter, and semiannually.
• Develop systematic procedure and database in order to act as a visual aid to document and show cumulative loan projections, delinquency rates, and monthly actual percentages for the Confidential Financial ( Confidential ) Springfield office.
• Responsible for Managing a 15 million dollar financial institution and providing all aspects of financial support for DevOps, and control of the branch.
• Conveyed resolution of issues with upmost professionalism along with maintaining and enhancing a strong existing relationship with clientele while growing overall customer satisfaction.
• Examining and performing operation analysis in order to examine the workings of the organization and branch to offer solutions to problems and develop procedures for better decision-making.
• Reconciled discrepancies of clientele efficiently and in a timely manner using auditing and investigating skills along with excellent analytical and accounting abilities and data analysis.
• Maintained quantities of complex statistical and financial data from various clientele and external sources to prepare network reports, analyses, maps and databases.
• Effectively managed logistics, inventory forecasting, analysis and replenishment of a 15 million dollar branch along with supervising data projects as assigned.
• Compared monthly figures verses actual figures for all channels like sales, cost of lending, Federal interest rates, and loan production and use analytical reasoning to report to the department heads.
• Configured of all major reports to identify variances and identify major deviations in cost in order to eliminate any and all liquidations by increasing revenue/sales in high risk areas.
• Oversaw all loan generation, underwriting, finances and various financial services.
• Evaluated Analyzed and interpreted credit report data along with multiple risk factors including debt to income ratios, personal obligations, government programs and general economic developments.

Confidential, Fort Belvoir, Virginia

Officer/ Contract Representative

Responsibilities:

• Applied comprehensive knowledge of security program interrelationships to coordinate the objectives and plans of multiple specialized security programs in support of Confidential elements.
• Administrated and oversaw policy and procedures of over 150 personnel for a Multibillion dollar contact with Confidential .
• Communicated and disseminated official policy, memos and directives to workers.
• Conducted contract oversight and enforcement of the provision of firm and union workers’ labor contract to ensure they are in accordance to the terms of the agreement.
• Provided accurate and concise written documentation in support of the national security mission and Confidential .

Confidential, Missouri

Sr. Sales Associate

Responsibilities:

• Assisted in effective hiring, training, personnel development and department oversight of all departments in store.
• Actively managed flawless event/sales execution through a combination of proactive hiring, training, scheduling and personnel development in each department
• Communicate with support team within assigned store to address support issues/discrepancies, determine appropriate mode of communication depending on nature of issue, and executing a positive resolution to any customer matters.
• Project a positive image in representing business to customers/guests and community.
• Responsible for leading sales floor coverage while maintaining a selling focus in the absence of store management. Developed, coached and motivated sales Associates to provide an exceptional customer experience.
• Effectively communicated to customers and exceeded expectations by providing a personalized shopping experience. Demonstrated strategic selling techniques for exercise equipment, home and garden, and appliances departments along with ordering personalized merchandise selections. Provided advanced knowledge of current products, energy costs, and maintenance of products. Drove sales and creating an elevated customer experience.
• Leveraged merchandise flow efficiencies to ensure product is available and easy to shop. Ensures merchandise is processed according to Confidential standards. Ensures new product is placed appropriately on the sales floor once it arrives and has been processed.
• Provided an exceptional customer experience through offering assistance when needed, ensuring product is on the floor and marketed appropriately, and all customers have a quick and efficient transaction experience. Additional tasks include stocking, cleaning, and assembling merchandise.