Lead Technician Resume
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Abbeville, LA
SUMMARY:
- Over 30 years in the Telecommunication Industry
- Telephony, Docsis, Satellite, Confidential and Security Experience
WORK HISTORY:
Confidential, Abbeville, La
Lead Technician
Responsibilities:
- Install and maintain Residential and Commercial Telephony.
- Install and maintain Residential Satellite and Confidential / Confidential System.
- Install Car Audio and Security Systems.
Confidential, Lafayette, La
Technician/Crew Chief
Responsibilities:
- Install and maintain Residential, Auto and Commercial Security Systems.
- Worked in rotation of On - Call.
Confidential, Abbeville, La
Field Service Technician
Responsibilities:
- Daily duties were to work customer service calls and maintaining the Confidential plant both actively and proactively.
- Worked in rotation of On-Call.
Confidential, Tyler, Texas
System Support Engineer
Responsibilities:
- Worked in the Confidential then SuddenLink NOC as a Back-Bone Engineer.
- Daily duties covered Circuit Outages for markets, Fiber customers, Issue with gear in our markets Confidential ’s covering Back Bone Routers, Switches, IPG Routers, Switches, Commercial Business Routers, Switches and CMTS’s.
Confidential
System Support Engineer
Responsibilities:
- Worked as a Regional Engineer to install and maintain gear in our market Confidential ’s. installed market Back Bone routers, switches, IPG routers, switches, Commercial Business routers, switches as well as fiber customer premises switches, ups and fiber panels.
Confidential, Lake Charles, La
System Support Engineer
Responsibilities:
- Worked as a Regional Engineer to install and maintain gear in our market Confidential ’s. installed market Back Bone routers, switches, IPG routers, switches, Commercial Business routers, switches as well as fiber customer premises switches, ups and fiber panels.
- Carrier Service were also a task dealing with Cell Towers and installing Routers, switches in the Confidential and in the Cell Tower Sites.
- E-Rate quote were done to fulfill what gear would be needed to provide services to School Districts, Sheriff Departments, Libraries and other Government Agencies.
Confidential
System Support Engineer
Responsibilities:
- Worked as a Senior Regional Engineer to install and maintain gear in our market Confidential ’s. installed market Back Bone routers, switches, IPG routers, switches, Commercial Business routers, switches as well as fiber customer premises switches, ups and fiber panels.
- Carrier Service were also a task dealing with Cell Towers and installing Routers, switches in the Confidential and in the Cell Tower Sites.
- E-Rate quote were done to fulfill what gear would be needed to provide services to School Districts, Sheriff Departments, Libraries and other Government Agencies.
Confidential
System Support Engineer
Responsibilities:
- Install and configure Confidential 7225’s with 1 to 4 Docsis Channels
- Install and configure Confidential 7246’s with 1 to 4 Docsis Channels
- Install and configure Confidential 10K’s with 4 to 8 Docsis Channels
- Install and configure Confidential 3G60’s / RFGW10’s with 8, 12 and 16 Docsis Channels
- Install and configure Arris E6000’s with 8, 16 and 32 Docsis Channels and using the chassis for VOD channels
- Install and base configure Arris Edge QAMs for VOD with the Confidential Chassis’
- Complete yearly IOS upgraded as dictated by Corporate Docsis Engineering
- Monitor Node Segmentations and create Node Combining Plans as needed.
- Monitor Service Group Congestion and create a plan for corrective actions
- Add Docsis Channels to CMTS as they become available to alleviate congestion
- Monitor for projected congestion
- Monitor IP utilization
- Monitor Bandwidth Utilization
- Verify configurations are uniform and follow Corporate Docsis Engineering Standards
- Monitoring projects for all of the above that correct gear arrives on time and to the correct locations
- Worked in rotation of On-Call