SUMMARY:

• Hands - on IT professional with more than 16 years of IT experience including 12 years supporting Healthcare IT leadership in making strategic and tactical decision.
• Areas of expertise include Enterprise Architecture, Networking, Telecommunications, Data Center, Data Security, Disaster Recovery, Customer Support and Client/Server Hardware.
• A proven track record of implementing highly technical solutions to meet specific business needs in Confidential 500 companies.
• An expert in designing IT Infrastructure for enterprise business critical applications.Employment

PROFESSIONAL EXPERIENCE:

Confidential, Long Beach, CA

Enterprise Architect

Responsibilities:

• Confidential Healthcare has been a national leader in providing quality healthcare to those who depend on government assistance.
• Confidential Healthcare, a Confidential 300 company, provides quality healthcare services to over 4 million members in 26 states.
• During my tenure as an Enterprise Architect I have been given the responsibility for governing and developing many of the company’s major IT initiatives.
• Including Public Cloud strategy development, Enterprise Architecture Repository delivery to align the business capabilities with their underlying technologies.
• Governance responsibilities include membership on the Architecture Review Committee; Infrastructure Purchase Review Committee, budgetary and procurement review with guidance going to executive management. As a Solution Architect my duties included working across department silos to architect and deliver business and IT solutions ready for implementation. Solutions that have been delivered included a Enterprise Facilities Management Solution, Enterprise Standard Project Estimation project, Distributed Denial of Service Mitigation Solution and Enterprise Internet Explorer Browser upgrade project.
• As a Telephony Convergence Engineer my role included providing mentoring and leadership to the voice group and other engineers.
• Maintaining and troubleshooting and improving a 100 call server, multi-cluster gatekeeper controlled Unified Communications environment supporting 20,000+ users and 9 large call centers.
• Responsible for the administration and troubleshooting of all Call Manager clusters, the Confidential / Confidential enterprise environments, MPLS network troubleshooting and optimization of voice traffic.
• Designed and installed Confidential ’s next generation collaboration initiative, which included a 50 room Cisco Telepresence environment, Enterprise wide installation and integration of Cisco Web-Ex and Jabber functionality.

Confidential, Santa Ana, CA

VoIP Consultant

Responsibilities:

• Consulting engineer in a 50,000 user VoIP deployment for a large federal government agency.
• Contributed to the overall design and implementation of vital communication centers throughout the US.
• Designed and rolled out a number of different Cisco VoIP architectures and solutions including a clustered Call Manager Express environment, Confidential Express Call Center and integrated Radio over IP (RoIP) components into the voice environment.
• Along with completing all of the rollouts on time with minimum customer down time additionally responsible for providing customer level documentation of all work that has been completed.

Confidential, Lake Mary, FL

Network Engineer

Responsibilities:

• Member of the network engineering staff for the nation’s largest non-profit protestant healthcare organization.
• Their network was comprised of 38 hospitals in eleven states totaling over 6,200 beds, serving more than 4 million patients annually.
• Responsible for evaluating current systems and participate in the planning of large scale systems and projects through vendor comparisons and cost studies.
• Enterprise VPN administrator responsible for design, implementation and troubleshooting of corporate VPN extranets.
• Responsible for troubleshooting Confidential Information Services 200 + phone VOIP network, including a distributed Help Desk using Confidential Express.
• Lead Engineer for implementation, development and documentation of corporate network management and monitoring strategy.
• Developing enterprise network disaster recovery plan utilizing Sungard offsite recovery facilities. Network migration from ATM/Frame to MPLS infrastructure.
• Last tier escalation resource for any enterprise network issues using a wide variety of troubleshooting tools.

Confidential, Daytona Beach, FL

WAN Support Specialist

Responsibilities:

• Confidential Contractor Services was created by Confidential Corporation, their Confidential 500 parent, to provide North America's building industry with one single, convenient resource for all of its product and installation needs. MCS had a network, including more than 350 installation locations and 50 distribution sites throughout the continental U.S. and Canada.
• VPN administration and troubleshooting of a Cisco 3030 VPN concentrator along with deploying hardware and software clients, supporting an average 60 IPSEC tunnels back into the corporate network.
• CiscoWorks 2000: installation, configuration and administration.
• Management, configuration, and troubleshooting of hardware and IOS images in a network of over 350 routers.
• Network monitoring and bandwidth management using What’s Up Gold and MRTG.
• Installed and configured all monitoring services for the entire network. Created all the network maps, notification systems and databases to track all network devices.
• VOIP support of Cisco Call Manager, Unity messaging and Rightfax.