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Adv. Program Analyst & Tech Lead Resume

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San Jose, CA

SUMMARY:

  • 20+ years of experience in Business Intelligence Solution Design and Development.
  • 18+ years of experience in Data Analysis and Business Analysis.
  • 16+ years of experience in Software Industry and 4 years Insurance Industry.
  • 9+ years Technical Lead and Project Management.
  • 3 + years working in Cloud based environment.
  • 2 + years hands on Agile Project experience.
  • 2+ years of experience on End to End Digital Analytics & KPI Visualization.
  • Knowledge of Big Data, Hadoop and Data Lake.
  • Excellent Team Lead, Team Player, Problem Solving and Communication skills.

TECHNICAL SKILLS:

Languages: VB, Delphi, SQL, Shell, C/C++, VBScript, HTML, XML.

RDBMS: DB2, Oracle, Sybase, Confidential, Netezza.

Technical Environment: IBM InfoSphere DataStage and QualityStage. Data Archietect, Business Objects, Business Query and Doc Agent, Zabo, Metacube, Personify, Aginity, Cognos, Tableu, RapidSQL, ClearQuest, JIRA

Operating System: Unix, Linux, Windows

PROFESSIONAL EXPERIENCE:

Adv. Program Analyst & Tech Lead

Confidential, San Jose, CA

  • Lead E2E Data Analysis and Development for Digital Analytics Dashboard KPIs.
  • Lead the end to end requirement discovery and analysis.
  • Analyze the source data to determine the feasible source system.
  • Develop the Key Performance Indicator (KPI) data marts use DataStage.
  • Perform the system and stress test on the existing data backend system.
  • Lead the KPIs’ visualization data requirement discussion.
  • Deploy to production and determine the schedule of the on - going refresh or update.
  • Support and solve any data issues for the KPIs.
  • Apply Agile methodology.
  • Lead E2E Business Analysis and Visualization Solution Design for Marketplace Dashboard.
  • Lead the business requirement discussion with the stakeholder before each Agile Sprint planning.
  • Lead the end to end business analysis for Cloud Marketplace Dashboard.
  • Investigate the root cause of the defects.
  • Proof of concept development for the new requirements.
  • Write the technical specification and guide the developers for the implementation.
  • Lead User acceptance test.
  • Write technical specification for the UI development.
  • Code review and lead the testing before deployment.
  • Coordinate with DBA, UI and source team for the deployment.
  • Review/Demo the sprint result to the stakeholder.
  • Train junior Developers and Analysts on the Customer and Client Projects.
  • Document and gather the training docs for application overview and processes flow.
  • Provide the 3 days detail walk through training remotely.
  • Be the subject expert consultant role to help analysts and developers for the coming requirements.
  • Provide Second Level Production Application support and Impact Analysis.
  • Develop Decision Support System Application to Support and Develop Sales Opportunity and Propensity.
  • Create Proof of Concept process for regional countries.
  • Key developer to develop, test and deploy the project to increase sales productivity worldwide.
  • Lead junior developer to enhance and automate the quarterly refresh process use DataStage.
  • Enhance and deploy the application’s usage metrics.
  • Lead and Prepare for the Critical Corporate Application Compliance Reviews and Audit.
  • Teamwork to create compliance documents.
  • Present at the compliance review meeting.
  • Coordinate with teams and reviewers to complete the corrections as reviewer suggested.
  • Lead the Development and Deployment of the Customer Right-time Feed.
  • Teamwork with data architect to design the solution.
  • Write technical specifications for developers to code.
  • Code review and perform the system and stress test with the developers.
  • Create project plan for the production deployment.
  • Coordinate with teams’ resources for the successful deployment.
  • Resolve application process and data issues.
  • Enhance the application process associated with the source application changes.
  • Coordinate the Customer and Client Related Refresh, Rollover and Acquisition Customer’s Integration.
  • Migrated Existing Customer Processes from Confidential, Oracle, Sybase to DB2, Netezza.
  • Supported Confidential Applications and Business Object Reporting.

Software Engineer

Confidential, Menlo Park, CA

  • Supported Confidential Application and User Interface Use DataStage and Business Object.
  • Developed the Extracts for Confidential Customer, Invoice, Revenue info. for Migrating to IBM.

Software Engineer

Confidential, San Francisco, CA

  • Designed the interface of Confidential Revenue Data Mart and Data Warehouse in Business Object.
  • Tested and Evaluated the Business Intelligence Reporting Tools: Metacube, Business Object.
  • Created Demo for Web Traffic Data Analysis using Personify for Business Analysis and Data Mining.
  • Provided Business Intelligence Consulting Service to the Client, Confidential

Data Modeling and Data Warehouse Engineer

Confidential, Madison, WI

  • Team-Worked on Logical Model and Physical Model Design for the Risk Management Data Warehouse.
  • Hands-on Risk Management and Customer Data Warehouse Design and Development.
  • Designed Interface for Relational Database Management Application for Agent Profit Calculator.
  • Deployed OLAP Application in VB and Business Query for Commercial Auto Discount Plan.
  • Involved in Object Oriented Analysis and Design for Quoting System using Delphi.

Program Analyst

Confidential, Indianapolis, Indiana

  • Programmed in Relational Database to Enhance the Existing System.
  • Customized for Customer’s Requirement for Data Processing and Image Processing.
  • Created Demo and Prototype for the New Customers.
  • Developed and Executed the Test Cases for Software Quality Assurance.

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