SUMMARY:

• 7 Years of IT experience in Software Development Life Cycle SDLC which involves requirement gathering, analysis, design and development of applications using Salesforce.com CRM, Force.com platform, Java and J2EE as Developer over 2+ years of experience in Enterprise Service Bus (ESB) projects using MuleSoft.
• Experience in Salesforce.com development, Sales cloud, Service cloud, Apex Classes, Apex Triggers, Visualforce pages, Integration, SOQL, SOSL and Force.com API.
• Experienced in Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow.
• Good Experience on Salesforce Lightning. Experience in third party integration with ERP (Marketing Cloud, Service Cloud).
• Experience in Informatica MDM, Informatica PowerCenter, IDQ, Oracle as an Informatica, Informatica MDM and ETL Developer.
• Designed, Installed, Configured core Informatica/Siberian MDM Hub components such as Informatica MDM Hub Console, Hub Store, Hub Server, Cleanse Match Server, Cleanse Adapter, Data Modeling.
• Extensive implementation in customization/configuration tasks like creating Profiles, Roles, Users, Page Layouts, Search layouts, Validation rules, Email Templates, Workflows, Approvals, Reports, Dashboards, SSO and Network settings.
• Experience in migration applications from Sandbox to Production using Force.com Migration Tools like Force.com IDE and CRM UI.
• Experience in handling migration projects and possess sound knowledge in database management and backend programs (stored procedures, triggers, functions etc.).
• Good experience in Integrating Salesforce.com with other internal/external applications using SOAP and REST based web services.
• Experience in working with Salesforce.com sandbox and production environments.
• Strong Knowledge in Salesforce Administration and Customization, Data Validation, Sales, Marketing, Customer Service and Support Development team.
• Hands on working experience in Role Hierarchy, Custom Profiles and public Groups creation and user management.
• Extensive experience in analyzing organization processes, converting business workflows into exact Salesforce.com workflows and configuring Salesforce.com to meet business requirements.
• Hands on Experience in creating Custom Objects, Custom fields, Page layouts, Custom Tabs, Reports and various other components as per the client and application requirements.
• Extensive business knowledge and customization experience on various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products and Price books, Cases, Leads, Campaigns, Forecasting, Reports and Dashboards.
• Experience in Creating Roles, Profiles, Email Templates, Page Layouts, Workflows, Workflow Actions and Approval Process.
• Hands on experience in MuleSoft Expression Language (MEL) to access payload data, properties and variable of Mule Message Flow.
• Participated in deployment of Mule ESB applications using Cloud Hub and Strong experience in Integration using Mule ESB in integrating various third - party solutions.
• Widely experienced with Mule ESB in designing and implementing core platform components for API/Services Gateway as well as other technological cross-cutting capabilities and a contributor to Mule ESB open-source.
• Strong Knowledge integrating AppExchange managed and unmanaged applications with salesforce.
• Good understanding of coding in PL/SQL and very strong in performance tuning and database design expert level Oracle 10g/9i/8i /7. x.
• Used QA Complete as basis for developing data driven testing using test automation framework.
• Expertise with Object Oriented Design (OOD), Analysis (OOA), based on Unified Modeling Language (UML).
• Experience in UNIX shell and batch scripting, Perl, FTP, SFTP and file management in various UNIX/Windows environments.
• Performed unit testing at various levels of the ETL.
• Hands on experience with design, development, coding, testing and debugging of application.
• Executed HP UFT automation test scripts using HP Quality Center (ALM).
• Strong communication, organizational and interpersonal competencies along with detail oriented and problem-solving skills in the technology arena.

TECHNICAL SKILLS:

Salesforce Technologies: Sales Force CRM, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual force Pages / Components, Apex Web Services, SOAP, REST, Case Management Automation, Custom liects, S-Controls, Apex Data Loader, Dashboards, Reports, Analytic Snapshots, Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom settings, Custom labels and Tabs, Email Services, Dashboards, Security Controls, Security Model, App Exchange Package & Custom Application and Sandbox data loading. CSS and Product offering.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex Data Loader, Force.com, Workbench, Force.com Platform (Sandbox and Production)Mule ESB: Any point Studio (5.3 and up), Mule Runtime 3.x, RAML, Mule ESB Flows, Data Weave, Connectors, Message Processors, Data Mapper, Deploy to Cloud, Deploy to MMC, Components, Scopes, Filters.

CRM Applications: Salesforce.com: Sales Cloud 2, Service Cloud, Chatter Force.com: Custom Cloud, Product offering Salesforce.com: Reporting and Analytics of Sales, Service and Custom Cloud Salesforce.com AppExchange: Application for code backup and sub versioning within Salesforce

Languages: C, C++, Java, Apex, HTML

Build Tools: Apache ANT, Apache Maven

PROFESSIONAL EXPERIENCE:

Confidential, Naperville, IL

Sales Force Admin & Lighting Developer

Responsibilities:

• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Experience in configuring price quote(CPQ) with Apptus.
• Created Mule Flows using End Point Connectors & Components using Mule ESB to integrate client/server systems. Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Retrieved some data and its functionality from Third-Party API’s and displayed within the lightning component.
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Experience in integrating Cloud applications like SFDC, Workday & Intact using MuleSoft ESB.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Minimized code in JavaScript Controllers by adding reusable functions in Helper Component.
• Used log4J for logging and debugging of the application.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.
• Used refined global search in Lightning by developing Apex classes and Controllers.
• Created CPQ process using Apptus CPQ and CL AppExchange tool in Quote.
• Integrated Apptus CPQ and CLM applications and automating processes on Salesforce platform.
• Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the application using platform database objects.
• Maintenance of installed Managed Packages in Lightning using Apex. Experienced in using Data Migration tool called Data Loader.
• Visualforce Pages for Lightning Experience, Alternates for Java Script Codes, Sharing Visualforce pages between Classic and Lightning.
• Proficient in Data Migration from Traditional Applications to Salesforce.com using Data Loader Utility.
• Experienced in working with integration tools like Informatica Cloud MDM and Cast Iron.
• Built Lightning Component Tab for Salesforce 1 Navigation and Custom Applications in Lightning Experience.
• Used field level security along with page layouts in Lightning to manage access to certain fields.
• Deployed Mule Applications on Mule 3.7 On-Premise through MMC and managed the server deployments.
• Worked on Integrating SAP and Salesforce systems using SOAP and REST API's.
• Worked with MuleSoft Any point API Platform on designing the RAML for implementing REST API's and used API Gateway as a proxy service.

Environment: Salesforce.com Platform, Force.com, Force.com Eclipse IDE, Lightning Experience, Lightning Components, Apex classes and Controllers, HTML, CSS, Data Loader, WSDL, SOQL, SOSL, Scrum, Custom objects, Custom fields, Web Services, CPQ,SOAP, REST, Mule ESB 3.7.3.

Confidential, Phoenix, AZ

Salesforce Administration & Developer/ Lighting Developer

Responsibilities:

• Hands on experience with Maintained CPQ (Configure, Price, Quote) tool updated with latest functionality by Installing Apttus CPQ releases.
• Involved in Steel Brick CPQ implementation and customizations around the app exchange.
• Involved in business requirements meeting for requirements analysis, designing data model, identifying customizations and prepared Technical Design Document.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Experienced in deploying the CRM tool Salesforce.com to include: business requirement development, dashboard development, report list view development, process flows and documentation.
• Experienced in migrating the standard and custom objects in standard experience to lightning experience
• Developed customized Reports, Dashboards for business users and managers, developed custom report using visual force pages & standard objects like Account, contact, Leads.
• Built Lightning Component Tab for Salesforce 1 Navigation and Custom Applications in Lightning Experience. Used field level security along with page layouts in Lightning to manage access to certain fields.
• Implemented Salesforce Lightning Components for small set of users within the organization.
• Created Mule Flows using End Point Connectors & Components using Mule ESB to integrate client/server systems.
• Created Custom Objects and fields for transactional and contractual information.
• Worked on different Integration issues and worked on developing Visualforce Pages and Controller classes.
• Worked extensively using Cast Iron as an integration tool
• Used Force.com Migration tool to make deployments to different sandbox environments.
• Experience in data migration using Import wizard, Apex Data Loader and other integration tools like Cast Iron
• Developed Salesforce.com ETL processes using Cast Iron, Java and Sales force Web Services Java API
• Integrated Salesforce CRM and the legacy system using Cast Iron Integration Systems
• Integrated with PeopleSoft FT at the back end with Salesforce as User Interface and it is a bi-directional integration using Informatica Cloud MDM
• Worked extensively on Oracle CPQ Cloud (Big Machines) Configuration, Commerce, Integration, Document Engine, BML and BMQL.
• Integrated CPQ system with multiple CRMs like Salesforce and CRM On Demand.
• Created orchestrations for bi-directional integration of Salesforce and SAP using Cast Iron tool
• Worked on Record Types, Validation Rules, Triggers and Page Layouts.
• Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application.
• Load/Manage the data using Apex Data Loader and excel Connector.
• Using Apex Data Loader and Import Wizard for migrating data into salesforce from external files.
• Deployed Mule Applications on Mule 3.7 On-Premise through MMC and managed the server deployments.
• Used Force.com Eclipse IDE for developing visual force pages, Controller Classes and Triggers.
• Used the sandbox for testing and deployed code to the instance after testing.
• Deployed new MDM Hub for portals in conjunction with user interface on IDD application.
• Worked with Data Steward Team for designing, documenting and configuring Informatica Data Director for supporting management of MDM data.
• Performed Data Analysis and migrated data from SQL Server database to sales force.
• Created Reports and Dashboards as per the customer requirements.
• Involved in Agile scrum meetings, estimating and tracking User stories in Jira, Analyzing Graphs, Bugs, defects and various other features.

Environment: Salesforce.com platform, Apex Script, Visualforce Pages, Controllers, CSS, CPQ, Workflow Approvals, Custom Objects, Custom Tabs, Security Controls, Page Layouts, HTML, Java, Mule ESB 3.7.3, Any point Studio 6.2.2, ActiveMQ 5.3, SOAP/Restful Web services, SOAP UI.

Confidential, Burns harbor, IN

Salesforce Consultant

Responsibilities:

• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and other platform based technologies like Visualforce, force.com API, and web services.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Visualforce Pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Designed and developed SFA based Application on force.com platform in salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
• Created test scenarios on Sandbox environment, created packages and moved it between Sandboxes and Production environments to place final implementations..
• Used salesforce Automation (SFA) for Territory Management and Opportunity Management.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Developed Apex Classes and Apex Triggers for various functional needs in the application.
• Created various Scheduled and Batch apex jobs based on the business requirements.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Created automations of emails to Opportunity owners based on business requirements.
• Resolved major issues in previously exisiting integrations betweeen SAP and Salesforce in the Cast Iron environment.
• Created orchestrations for bi-directional integration of Salesforce and SAP using Cast Iron tool.

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Cast Iron, Security Controls, Eclipse IDE Plug-in, Windows XP.

Confidential, San Antonio, TX

Salesforce Developer/ Admin

Responsibilities:

• implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Created Visualforce pages with fields, buttons and using various components to invoke methods.
• Using controllers and embedded JavaScript and HTML as needed.
• Implemented web based case management automation - Web to Case (on Case Object) to track and solve customer's issues.
• Designed various Web Pages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Involved in data mapping and data Integration from JD Edwards ERP to Salesforce.com.
• Installed Pervasive Data Integrator from the AppExchange for two-way integration with a JD Edwards ERP system.
• Designed, and developed Apex Classes, Controller Classes, and extensions for various functional needs in the application.
• Wrote SOQL and SOSL statements within custom controllers, extensions.
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Installed Instant Service Chat and Email from the AppExchange to let agents click to create cases from chat and email.
• Designed and developed User Interfaces for Sales Force users as per requirements.
• Deployed Envox's Phone Link, a computer telephony integration solution from the AppExchange that adds screen pop and click-to-dial capabilities to Salesforce CRM.
• Used force.com IDE for developing custom applications.
• Wrote Test Plan and Test Case. Involved directly with Test Team and did bug fixing using Clear Quest.
• Created Managed Package using Eclipse. Migrated from sandbox to production using FORCE.IDE

Environment: APEX, Web services, SOSL, SOQL, Informatica, Force.com IDE, Import Wizard, XML, Java Servlets, Visual Force Pages, Workflows, S-controls.

Confidential

Sales force Administration & Java Developer

Responsibilities:

• Involved in UML design like Sequence Diagrams, Class Diagrams using JUDE tool.
• Used JSF & Prime faces UI components to develop user interface screens.
• Involved in preparing High level and low-level design documents for the web services used in application.
• Used Spring Beans to encapsulate business logic and Implemented Application MVC Architecture using Spring MVC framework.
• Used SOAP, REST, XML over HTTP and MULE ESB for their convenience and cost effectiveness.
• Used spring and interacted with back end database using Hibernate framework.
• Extensively used Hibernate in data access layer to access and to update information from the Oracle database. I also used Hibernate Query Language (HQL) for writing the queries.
• Developed XML Java Script and Java classes for dynamic HTML generation to perform the server-side processing on the client requests.
• Used Mule ESB to be designing of routing schemas, error handling, JMS, VM connection and spring based resource initialization process.
• Created inbound and outbound flows as well as transformations and orchestrations by using Mule ESB.
• Configuring the Mule process for fetching the data from topic and makes web service calls to the middle tier Mule ESB for the processing.
• Used Data base & Sales force Connectors to connect with respective systems using Mule ESB.
• Utilized partner WSDL for ESB to Salesforce & SAP integrations.
• Integrating the salesforce.com with the MuleSoft for connecting applications, data sources and APIs, in the cloud.
• Developed Web Services which communicates with different other applications using SOAP.
• Involved in Mule ESB migration from Vista Summary to Workday.
• Used spring JDBC template for persistence process, with data base.
• Created continuous integration builds using Maven and Harvest control.
• Deployed web, presentation and business components on WebSphere Application Server.

Environment: Java, JSF, Prime Faces, xhtml, CSS, Hibernate, Spring, Mule ESB, Servlets, XML, XSLT, Web Services, JAXB, SOA, SOAP, WSDL, JavaScript, DB2, JUnit, Harvest, Maven, Log4J, WebSphere Server, RAD.

Confidential

Java/ J2EE Developer

Responsibilities:

• Developed use cases, drawn sequence diagrams and class diagrams of the application.
• Designed and developed code for MVC architecture using Struts framework that uses Servlets, JSP, Action Form, Action Class and Action Mapping
• Implemented base classes, setting up framework classes/configuration files for implementing full-fledged J2EE application
• Implemented Action Form class, Action class and Action Mapping for separating the business logic from the presentation logic using Struts framework
• Developed XML configuration and data description using Hibernate. Hibernate Transaction Manager is used to maintain the transaction persistence
• Setting up build environment by writing Ant build.xml, taking build, configuring and deploying of the application in all the servers
• Developed presentation layer using HTML, CSS, JSP and JavaScript.
• Used design patterns like Value Object, Business Delegate and DAO.
• Performed design, code reviews and prepared detailed documentation.
• Implemented Exception mechanism and used Struts error message mechanism.
• Developed Log4j to log the entries, while running the application.
• RAD 6.0 is used as an IDE for development.
• Used Junit to write Testcase.
• Authenticating to the LDAP by using the JNDI and developed the login Servlet which is responsible for initial authentication of the users coming from different systems.
• Used Java Message Service (JMS) API to create, send, receive, and read messages
• Developed SOAP web services to be shared with CRM to interact with Prime Biller.
• Involved in peer code reviews and integrated Testing of the application.
• Handling the UAT and Production releases by coordinating with the Operate (Deployment) team.

Environment: Java, J2EE, Eclipse, Struts1.1, EJB2.1, Servlets, JSP, JavaScript, Ant, Oracle9i, JUnit, XML, HTML, CSS, DTD, XML Schema, CSS, FTP, SAX, DOM, XSLT, WebLogic, Ant, Windows XP, Linux.