SUMMARY:

• Experienced Information Systems professional with wide - range of technical business skills leveraged to accomplish organizational goals.
• Proven track record in project and software configuration management, database design and maintenance, and maintenance of use standards and documentation, as well as in delivering projects on budget and with tight deadlines while applying tactical and analytical processes to drive performance.
• Quality-driven, analytical, and detail-oriented authority recognized by senior management for leadership, work ethic, and the ability to resolve highly complex, system-related issues.
• Provided project leadership for OS/390 Task Force, converting system from MVS 3.1.3 and tracking test plans for each group, including resources for Microsoft Project Planner (MPP)
• Verified environment and testing for application-level components, reducing exception processing production errors
• Monitored production environments, reporting unauthorized activities, including changes to production environments outside software installation process
• Orchestrated and scheduled CM tool, ChangeMan, (by Serena) demo in 48-hours
• Developed and maintained CM documentation, process flows, and timelines
• Documented, implemented, and maintained program-level processes and desk-level procedures, performing tasks compliant with Software Configuration Management practices (10 months)

TECHNICAL SKILLS:

Languages: COBOL, SAS, Access/VB, Java, C & Korn Shell, Oracle 91, Perl, UNIX Shell Scripting

OS: Sun Solaris 8.0 / 9.0, UNIX, VM/VSE/MVS/XA/ESA, OS/390, WIN95/98/NT/2000, DOS, MVS 3.1.3, AIX, Abinito

Hardware: IBM 3090 Series, IBM 4381, IBM 4341

Software: MS Office 2000/2003/2007 (Excel, Access, Word, PowerPoint, Publisher), MS Visio, MS Project, ChangeMan, Endevor, ClearCase, ClearDDTS (predecessor to ClearQuest), Outlook/Exchange, Lotus Notes, GroupWise, Vi, Xemacs, TSO/ Confidential /SDSF, JCL, JES2, VSAM, VTAM, CICS, SQL, RACF, ACF2, DB2, 3M SoftMed, NextGen 6.0, AS/400, IMed, JeffChart, Confidential Millennium Chart Deficiency/Locator, Siemens OAS/Gold & Netaccess, ICD-9-CM, CPT4, 3M Coding & Reimbursement, Harvest, Test Director

RELATED WORK EXPERIENCE:

Computer Data Specialist

Confidential, Lanham, MD

Responsibilities:

• Served as liaison from Production Control to HUD (Department of Housing and Urban Development), collaborating during planning meetings in support production support efforts
• Recognized for creation, development, and implementation of JCL, consolidating CA-7 history data for the purpose of auditing and reporting

Senior Production Control Analyst

Confidential, Beltsville, MD

Responsibilities:

• Implemented and tested new release of Confidential for OS/390 conversion as well as tested Confidential
• Created and implemented online turnover log for Production Control and Operations
• Recognized creation, development, and implementation of automatic on-call paging system, utilizing both Confidential and master console

Senior Production Control Analyst

Confidential, Arlington, VA

Responsibilities:

• Facilitated Confidential meetings for model office, production, and programming staff
• Instructed programmers, developers, and other production control staff on CM software, ChangeMan, through various work setting training opportunities
• Designed Confidential Dialog forms for use within email system; created online forms in ChangeMan software
• Recognized for creating ChangeMan for Dummies training manual for programming / development staff

Senior Production Control Analyst

Confidential, Laurel, MD

Responsibilities:

• Produced documentation on nightly schedules as to frequency, leveraging Confidential reporting system
• Setup production job testing with programmers prior to new nightly cycle job additions as well as new job definitions in SAR with programming and operations staff

Production Control Analyst

Confidential, Herndon, VA

Responsibilities:

• Coordinated schedule changes with programming staff for morning and afternoon meetings
• Maintained production schedule in MacDraw
• Successfully resolved all Abend nightly and daily production schedules using Zeke / Zebb

Deposit Operations Representative

Confidential, Mount Laurel, NJ

Responsibilities:

• Routine entries into processing and tracking systems in Fidelity that are designed to meet SLA’s
• Processes work received from Maintenance Mailbox and other areas to support the deposit operations
• Picked up on the various tasks for Maintenance Express in a quick manner.

Confidential, Burlington, NJ

Responsibilities:

• Perform confidential, administrative tasks, assisting District Level Administrator or designee
• Collaborate with stakeholders in highly-confidential projects, surpassing expectations
• Compile and organize data, correspondence, and reports, improving workflow processes
• Spearheaded the creation of sensitive documents under extreme time constraints

Office Manager

Confidential, Camden, NJ

Responsibilities:

• Generate letters through IEP Direct, in accordance with specific deadlines and state regulations
• Prepare and enter data into software applications, creating reports that promote a productive work environment while maintaining confidentiality and accuracy
• Selected by principal to serve as Statistician; aalyzed student data (MS-Excel), identifying trends and tracking progress
• Created final exam testing knowledge in the domains of Dreamweaver (6.0) and website design

Medical Records Manager

Confidential, Bala Cynwyd, PA

Responsibilities:

• Created training materials for scanning archived patient charts into Confidential
• Covered 20 physicians and 1.5 FTEs, prepping, pulling charts, and overseeing office
• Eliminated duplicate charts and implemented out guides, reducing search time by 25%

Supervisor

Confidential, Philadelphia, PA

Responsibilities:

• Served as primary interface for IS requests; provided WEBESA Software tool training and support
• Streamlined processes, resulting in a reduction in time and costs

Chart Manager

Confidential, Burlington, MA

Responsibilities:

• Handled phone calls from outside physician offices, minimizing wait times
• Used Confidential Millennium Chart Deficiency and Chart Locator as well as Siemens OAS/Gold and Siemens Netaccess to locate charts, increasing productivity
• Recognized for superb communication skills, resulting in satisfied stakeholders
• Reduced 1,100 medical record backlog in three weeks

Software Configuration Management Analyst

Confidential, Madison, NJ

Responsibilities:

• Monitored production environments, reporting unauthorized activities
• Identified changes to production environments outside of software installation process
• Performed element check-outs in all configuration management tools for development projects on three platforms (Mainframe, UNIX, VMS)

Data Warehouse Production Control Analyst

Confidential, King of Prussia, PA

Responsibilities:

• Built / supported parallel production environment in I3 Conversion project for Confidential
• Implemented multiple applications in coordination with system test into QA
• Verified environment and testing of all application-level components, resulting in reduction of production errors in exception processing

Senior Computer Systems Analyst

Confidential, Fairfax, VA; Moorestown, NJ

Responsibilities:

• Taught mock interviewing techniques to aid confidential procedures
• Managed project team in rebuilding applications, using VBA programming and MS-Access to restructure database, including setting / controlling access for authorized users (6-mo.)
• Located positions for employees awaiting clearance via job postings, increasing placement
• Created and developed workflow diagram of Signal Processor cycle in four weeks