Business Readiness Consultant Resume

SUMMARY:

Strong analytical, problem solving, communication, influencing, facilitation, organizational, prioritization, decision making, and conflict resolution skills
Expertise in Change Management methods and tools and in delivering software solutions
Excellent Project Management skills including scope, budgeting, and resource management
Strong finance acumen and expertise in mapping business requirements
Experience in SAP environment
Business Process Management - business analysis, mapping and design skills
Led and managed various team members throughout project life cycle
Experience in launching new projects
Experience in strategic planning and execution
Highly organized and capable of multi-tasking across multiple projects
Excellent written and verbal communication skills in Italian & English

COMPUTER SKILLS AND COMPETENCES:

Agile Methodology: PMC, AGM & ALM

Salesforce CRM Software: SAP modules

ARIS Developing tool: (Architecture of Integrated Information Systems), SharePoint, Maximo, Visio, MS Project, MS 365

Databases: Oracle , MS SQL, MS Access,

Object Oriented Modelling:

Languages & Development Frameworks: C/C++, Visual Basic, Oracle PL/SQL, HTML, JavaScript

Design Tools and Methodologies: UML, MS Visio, Rational Rose, Power Designer, SharePoint Designer

EXPERIENCE:

Confidential

Business Readiness Consultant

Responsibilities:

"Lead to Cash" re-engineering process Project Manager
Act as liaison between customers and the software development team
Develop requirements specifications
Analyze tradeoffs between usability and performance needs
Identify, analyze, and document business requirements
Analyze information from surveys and workshops, task analysis, and business process description

Confidential

Change, Process and IT Specialist Analyst, PA

Responsibilities:

Change management: organization analysis, organization alignment, communication and procedure definition
Process analysis: flows, activities, KPIs, problem areas, to-be design, IT requirement, pilot implementation, roll-out and process KPIs control
Process adoption: education, training, user manual, facilitation
Program management: project management, communication, quality control, risk management
Teaching and Learning

Project Manager

Confidential, PA

Responsibilities:

Apply the Change Management methodologies in the improvement of the internal processes
Define the procedure of the Sales Order Management Harmonization
In charge of an integration project in US for a respectable international company in PA, which was acquired by Datalogic.
Run as Project Manager the Global Travel Management Project

Change Management Project Manager

Confidential

Responsibilities:

Define Project Governance and prepare Project Communication & Involvement Plan
Plan the scope through WBS management
Estimate the budget
Worked with group management, drafted technical specifications and set priorities
Checked project quality
Experienced in dealing with challenging technical issues with a business oriented perspective
Actively collaborated with the teams from each functional area, to deliver technical commitments, including statements of work, coordination of work groups, and delivery of customized solution integrations

IT Business Analyst

Confidential

Responsibilities:

System requirements analysis and definition of business prospects
Functional Analysis and SAP Analysis & Customizing in Sales, Logistics, Distribution and Operations
Management of documentation for activities
IT User manual preparation and end-users training
SAP support to end users

Confidential

Software Project Management, Team Leader

Responsibilities:

Participation in the whole S / W life cycle of the project: specifications, design, analysis, implementation, integration, configuration, training
Successfully increased the availability of online services, document interchange and application interoperability between all the external users (lawyers, expert witnesses, etc.), all the internal users in the Court (clerks, judges, etc.) and all the public administration involved in civil cases.
Project consists of client/server applications used by clerks to insert and update the basic information of the proceedings and to keep the history of all events occurred to the case.