DATA ANALYST - Volunteer Resume - Hire IT People

SUMMARY:

Process - Focused Data Analyst offering skills and experience in statistical modeling, data analysis, programming, and reporting. Critical thinker with a high aptitude in QA. Analyzes raw data in a SQL Database with intuition, curiosity, and skepticism. Extracts information using SQL Queries. Converts insights using data modeling techniques. Positively impacts costs and efficiencies through monthly published dashboards. Identifies new patterns and signals and communicates big data insights through the development and delivery of reports using Power BI, MS Excel, and Minitab. Articulate communicator with strong interpersonal skills.

STRENGTHS AND CORE EXPERTISE:

Data & Statistical Analysis Data Science Agile Methodology Big Data Business Intelligence Databases
Business Process Improvement Data Analytics Programming Project Management Quality Assurance SQL
Relationship Building Research Software Development Life Cycle Training & Development Process Improvement
Fluency in English and Hindi

PROFESSIONAL EXPERIENCE:

Confidential

DATA ANALYST - Volunteer

Responsibilities:

Applied strong analytical and problem-solving skills at a leading global company.
Served as a subject matter expert in forecasting, demand planning, and process improvement.
Analyzed product defect during transportation, packaging, and process to bring ppm within 6 sigma variations. Performed business analysis modeling and technical documentation.
Delivered key contributions to a notable project including designing, developing and delivering reports using MS Excel and Minitab.

Confidential, Islandia, NY

APPLICATION SUPPORT ENGINEER

Responsibilities:

Primary point of contact; forged a strong relationship with users to successfully interpret business requirements.
Applied ability to analyze requests, understand business processes/objectives and develop appropriate solutions.
Architected a bespoke dashboard using Excel accessed by 1500 internal clients in the first month that saved 2 days of license request time, improved licensing forecast, enhanced workflow, mitigated bottlenecks, and cut costs.
Retrieved and processed data from SQL database and delivered strategic data queries, analysis, and visuals.
Identified bottleneck, analyzed trends and resources then effectively redistributed workload (license requests) planning, maximizing available resources (licenses).
Reduced disc usage and improved backup time by completing QC archiving projects on own initiative.
Forecasted upcoming resource utilization (licenses) based on previous year’s usage.
Appointed to the Quality Council Team.

SUPERVISOR QUALITY ASSURANCE / PROJECT MANAGER

Confidential

Responsibilities:

Directed all aspects of IT projects from start to finish including managing and maintaining relationships with key stakeholders to communicate project schedules and timelines.
Primary point of contact in the development and execution of user acceptance testing and regression testing including collaborating with developers on requirements and providing guidance to testers on the QA process.
Slashed set up time from 4 hours to 5 minutes, successfully reducing R&D lab costs while increasing efficiency by automating scripts for test environments.
Troubleshoot, monitor and document testing defects contributing to the efficient correction of issues.
Analyzed data and business processes, developed gap analysis and provided implementation strategies and plans through dashboards/reports used to improve efficiency.
Selected for Train the Trainer; trained, mentored and coached junior staff on business and technical issues.

QUALITY ASSURANCE TECHNICIAN

Confidential

Responsibilities:

Conducted comprehensive hands-on testing with automation tools.
Developed customer-focused test plans.
Promoted within a year for exceeding goals and expectations.

Confidential, Dallas, TX

Software Quality Assurance Engineer

Responsibilities:

Developed and executed test plans & scripts to identify software problems.
Monitored bug resolution and tracked successes.
Ensured all test procedures met compliance and standards.
Improved company-wide processes by creating procedures to test cases and scenarios, and document findings.

Confidential

Quality Control Engineer

Responsibilities:

Created and maintained SOP for manufacturing plant and products as per industry standards.
Worked closely with manufacturing team to ensure quality procedures and processes are followed and the final products meet quality standard as per industry specification.
Performed testing and inspection of the raw ingredients and final product during various phases of manufacturing.

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