Technical Analyst Resume
SUMMARY:
- Dynamic IT professional with over 10 years of professional experience (Oil & Gas, Banking, and Telecommunications industries) with extensive Applications support and development solidifying customer loyalty within a business environment.
- Excellent technical skills paired with outstanding abilities to support teams, juggle competing priorities, and promptly deliver exceptional results.
- Adaptable, passionate, strategic, statistical, creative - thinker and quick learner with a gift for problem solving and a high can do attitude coupled with a strong work ethic.
ADVANCED KNOWLEDGE OF THE FOLLOWING PRODUCTS:
SO/App: Oracle 11g * SQL Server *WITSML* WITS 0* XML * UML * Confidential * SQL* Real-Time Database Management * HTML * JavaScript * CSS * MS Office Suite * Active Directory * TCP/IP * Java * Eclipse * RDBMS * JDK * JDBC * Enterprise Architect * XMLSpy * XSLT * JIRA * Python * * EJB * AJAX * ANT * JUnit * JBoss * Tomcat * JMeter * SOAP * BinaryTree CMT* SiteCom * DiscoveryWeb * Windows Server 2008 * MS Windows * VMware Workstation * Cloud Computing * Web Services *
PROFESSIONAL EXPERIENCE:
Confidential
Technical Analyst
Responsibilities:
- Developed and maintained logical information models (UML and XML schemas) and Confidential serialization schemas in accordance to data modeling procedures and standards for inclusion in Upstream Oil and gas data transfer standard.
- Performed necessary maintenance on existing data models while adhering to Master Data Management (MDM) methodologies to ensure data integrity and quality.
- Maintained and developed documentation and technical specifications surrounding each information model component for the intent of publication with the standards.
- Managed projects simultaneously for each model component by uniting and coordinating development through SME groups composed of industry professionals from operators, service companies, software vendors, and industry regulators across multiple international time zones.
- Coordinated and conducted project related technical reviews for data model requirements, specifications, and design while developing and maintaining clear and concise documentation of reviews for publication within an internal documentation container for each project group.
- Prepared proposals, project plans, scheduling, and project status reports of Key Performance Indicators (KPI) for multiple projects.
- Functioned as a JIRA administrator and utilized software for tracking progression to resolution of issues as well as providing project related reports surrounding data model development.
- Maintained (detecting/fixing issues) and managed a test suite of Python coding by hosting code within Bitbucket Git repository for the purpose of testing and certifying industry data server's compliance to the data transfer standards.
- Packaged and deployed server certification testing suites for each version of the data standard and provided server preparation details along with testing procedures to allow for preliminary testing prior to formally submitting servers for certification.
- Conducted testing, documented results, prepared and provided reports of testing results, as well as feedback and support via video or teleconference on an as needed basis regarding defects or issues.
- Proactive in maintaining and increasing technical and industry related skills and knowledge by attending industry trainings, being active participant and member in industry specific groups (Society of Petroleum Engineers and Project Management Institute), attending relevant meetings and conferences (i.e. ATCE, PNEC, PMI).
- Experienced in international business travel (current/valid passport) as well as servicing a global group of clients.
Confidential
Software Support Engineer/Field Service Engineer
Responsibilities:
- Provided 24/7 first-line technical support for collection and visualization of Real-Time Subsea Drilling Operations Wellsite data.
- Proactively monitored the use of applications during Drilling and Completions operations such as casing runs, cementing, BOP stacks, pressure testing, fluid management etc.
- Ensured that data from sources (i.e. LWD, MWD, and SDL) was successfully collected, synched, stored, and converted to WITSML for real-time and historical data storage.
- Prioritized competing issues by identifying the severity level and providing prompt resolution to meet and often exceed customer SLA objectives.
- Demonstrated ability to research variances in data and detect and fix any issues, errors or discrepancies ensuring customers are provided with accurate data.
- Managed and provided support for all underlying database applications such as Oracle 11g, SQL server, APIS Windows’s services etc.
Confidential
Lead Application Profiler
Responsibilities:
- Maintained and managed database of applications in coordination of the global migration from Windows XP to Windows 7 computing environment.
- Customized and deployed scripts to users for data collection.
- Provided data analysis reports to business units allowing them to determine software requirements for users according to job function.
- Submitted applications for testing to determine their compatibility and business significance.
- Acted as a liaison between business sector and technical sector in determining legitimate application business requirements.
Confidential
Internet Applications Specialist/Desktop Support
Responsibilities:
- Maintained a group of high volume transaction Internet business application servers in which 100% availability was critical.
- Developed and implemented customized GUI for customers for use within proprietary Internet applications.
- Routinely composed backups of applications data which required the configuration and mirroring of physical disks drives.
- Performed monthly updates to applications servers which included testing and implementation of new business application software along with upgrades and fixes to existing application software.
- Provided end-user support via phone, email, and in person in a courteous and professional manner.
- Configured and deployed workstations for new and existing employees which included installation of OS, all software including internal proprietary applications, and Data Encryption software.
- Administered Active Directory and Exchange profiles.
Confidential
Web Applications Developer
Responsibilities:
- Developed a transaction based Web-application using J2EE specification within Eclipse IDE and implementing MVC architecture using the Apache Struts framework.
- Performed as a member of an Agile Software Development team designing, testing, and debugging code daily for check in into CVS version control system.
- Conducted function and load testing for Web-applications using JMeter.
- Constructed function specification and test instruction documentation for Web-application.
- Executed software testing using JUnit testing software.
- Conducted simple DBA tasks using OEM on a DB server with Oracle 10g software that was part of an application testing environment.