Technical Delivery Leader Resume
SUMMARY:
- Expert in Code Reviews, Algorithms, Application Performance Tuning, Query Optimization, Code Refactoring, and Design of Scalable & High Throughput Systems.
- 25+ IT industry experience primarily focused on IT application and software design, architecture, development, project management, and 8+ years in large global program management and global team management.
- Developed, reviewed and guided teams for technical solution design, architecture, implementation strategy and approaches for projects in e - commerce, retail, insurance, travel & transportation and FinTech industry groups.
- Well versed and used SLDC Methodologies (Waterfall, Agile and Scrum) for client-server, web-based, mobile, and cloud based SaaS application development & maintenance. Proficient with project estimation, schedule and cost management using MS-Project, MS-Excel.
- Taken end-to-end ownership of features, functionalities, roadmap, budget and timeline to ensure projects managed by me deliver tangible and measurable benefit to organization or end-clients. Handled “drawing-board to production” responsibility.
- Actively promote and advocate mobile first application design approach and crash-safe development focus among my teams using best of breed technical platforms, development tools and frameworks. Strong advocate of using Open-Source tools and frameworks available for shortening development and testing cycles.
- Skilled at doing and leading technical design, architecture and database schema design for building high transaction throughput applications. Can write code in C, C++, C#, Java, JavaScript, HTML5, Python, Ruby, Swift, Pro*C, SQL & SQL Stored Procedures in (Oracle, MS-SQL, MySQL).
- Comfortable in handling diverse and dispersed teams to manage large programs, timelines, SLAs and schedules. Manage CXO level interactions, program updates, trade-offs, and prioritization of resources.
RELEVANT SKILLS:
- Understanding of business requirements, business processes, pain-points, business priorities and perform Requirements analysis, Application Integration Architecture, Data Management approach, Implementation Roadmap design for different clients working at IT Service vendors.
- Use technical domain knowledge in OS, web servers, programming languages, frameworks in designing best-fit solution, technical architecture (HLD, LLD), prepare approach notes for different prospects during pre-sales cycle.
- Participate in Confidential response, Confidential creation process specifically in technical design, solution approach, effort estimation, cost and execution timeline for delivery. Review Confidential created by junior team members for correctness and completeness of information, estimates, timelines and resource loading. Guide teams during execution with clarifications, troubleshooting and developing and validating POCs for specific use-case scenarios.
- Evaluate several off-the-shelf product features, develop comparative evaluation report and solution recommendation notes for internal and external use. Drive POCs for new products and showcase business use cases.
- Guide teams during Regulatory Compliance and Certification/Re-certification Process (ISO-27001, PCI-DSS). Collaborate with internal business teams for implementation of security controls, assessment and certification.
- Interact with product vendor technical teams for understanding of product features, issues, troubleshooting and joint solution pitch for large projects (>$1M value).
- Manage project risks w.r.t. cost and schedule overruns, technical defects list, release calendar, and feature & functionalities. Participate in code reviews, security reviews, performance tuning, query optimization.
- Assign responsibility and develop team members through individual accountability, trust building and rewards.
TECHNICAL AND DOMAIN KNOWLEDGE:
Domain Knowledge: Client-Server, Web, E-Commerce, Mobile and Server-side applications.
Industries Worked: FinTech, Banking & Finance, Insurance, Telecom, Transportation, Energy, IT-Services
Technology & Process: C/C++, Java/J2EE, .NET, Swift, C#, HTML5, JavaScript, Python, Ruby, IIS, JBoss, Tomcat, Apache, MS-SQL, Oracle, MySQL, SDLC, AGILE, SCRUM, ITIL, ITSM
Regulatory Standards: ISO-27000, COBIT, SOX, HIPPA, GLBA, PCI-DSS, DFA, CRA, CLA
Tools: SVN, SCCS, GitHub, Visual SourceSafe, Visual Studio, GCC, Qualys, XCode, Eclipse
WORK EXPERIENCE:
Confidential
Technical Delivery Leader
Responsibilities:
- Participate and guide team during application architecture design, code reviews, 3rd-party pen-test for payment applications for FinTech companies. Oversee application development for multiple payment related programs for global and domestic clients. Participate in defending architecture design decisions with Confidential at Confidential .
- Review all Confidential responses w.r.t. solution design, architecture, performance KPIs, and security aspects covered. Review all effort estimate, cost and schedule assumptions and sign-off on project budgets.
- Review Project Health and Project Quality metrics on weekly basis to ensure early course correction and timeline commitments are met. Liaise with client CXOs and regulators to ensure project objectives are within cost and timeline agreed.
Confidential
Technical Delivery Leader
Responsibilities:
- Participate in all Confidential responses w.r.t. product implementation, customized application development solution, system architecture, integration & implementation approach, success criteria and implementation schedule. Review all effort estimate, cost and schedule, technical resource loading, and project assumptions.
- Involved in complex application outsourcing deal structuring, creating transition plans, developing client presentations, build POCs and participate in pre-sales process along with field sales.
- Manage global teams delivering digital transformation projects, 24x7 application support. Participate in technical architecture review discussion, troubleshooting hard issues and RCAs.
Confidential
Technical Delivery Leader
Responsibilities:
- Manage and direct a team of 100+ IAM professionals to deliver IBM, Oracle, NetIQ, SailPoint product implementations including design, architecture, integration for IAM and SSO implementation.
- Participate in all Confidential responses w.r.t. security product implementation, customized application development solution, system architecture, integration & implementation approach, success criteria and implementation schedule. Review all effort estimate, cost and schedule, technical resource loading, and project assumptions.
- Review project health, cost and timelines across multiple projects to ensure high CSAT.
Confidential
Technical Delivery Leader
Responsibilities:
- Manage technical delivery responsibility for a diverse portfolio business worldwide. Manage multiple global teams to deliver digital transformation projects, 24x7 application support operations for Confidential clients.
- Direct a team of Architects & Product SMEs involved in Confidential responses w.r.t. product implementation, customized application development solution, system architecture, integration & implementation approach, success criteria and implementation schedule.
- Review design, effort estimate, cost and schedule, technical resource loading, and other project assumptions for projects over $1M value.
- Participate in solution selling (pre-sales), developing client presentations, demonstrate POCs to clients and participate in pre-sales process along with field sales. Review and approve architecture design, HLD/LLD documents for large value implementations, drive POCs for partner products, conduct comparative competitive landscape research and product feature evaluation.
- Participate in Partner Events by Oracle, IBM, HP, Gartner and other knowledge sharing sessions.
- Handle troubleshooting, escalations from clients, and internal business owners to ensure timely resolution of their concerns are addressed.