PROFESSIONAL SUMMARY:

Subject Matter Expert in agile software development methodology with over 7 years of cross platform experience in IT, business, project management and system administration. Experienced with agile start - ups, driving teams from infancy to maturity. Managed diverse projects for clients in Insurance, Finance, healthcare and other industries. Skilled in managing KPI’s and metrics while championing a culture of continuous improvement for process effectiveness and optimization. With a pleasant demeanor and strong ability to coach, Divine has a proven ability of leading and managing cross functional teams located onshore /offshore with agile best practices

TECHNICAL STRENGTH:

• Experienced working with different software development tools such as Rational Team Concert, Clarity, Visual Studio, Rally, Team Foundation Server
• Sound knowledge of Scrum, Lean, Kanban and Extreme Programing frameworks, SAFe, ASDm and ESDm
• Experienced using online visual communication platforms such as SharePoint, Skype for business, Google hangout, Imo for meetings
• Worked on Redhat ec2 instances on Amazon Web Services.
• Installing and configuring operating systems
• Setting up Virtual systems and automating backups

TECHNICAL SKILLS:

Web Development Tools: Visual Studio, Rally, Jira

Operating Systems: Windows XP, Linux, CentOS

Technology: Mobile, Web and Java

PROFESSIONAL EXPERIENCE:

Confidential, Columbus, OH

Iteration Manager/Business Application Owner -Consultant

Responsibilities:

• Focused on creating a more trusted and collaborative team environment where problems are raised without fear of blame or being judged with a complete attention on problem solution
• Participated proactively in developing and maintaining team standards, tools and best practices
• Motivated team players with excellent and engaging presentations/communication
• Mentored and helped team members adapt agile/scrum best practices to deliver quality products
• Studied existing business applications and processes, current source system and suggested improvised business model.
• Executive briefing and reporting on scrum metrics, burn-up and process improvementsd
• Involved in client interaction and support in driving work priorities
• Determine incoming project demands alongside gauging and communicating team’s capacity to management
• Prioritize and track outstanding defects in reporting system. Coordinate between development team/ project leadership to resolve any conflicts/defects in terms of requirements
• Managed lifecycle of code development from idea, discovery, user story authoring to deployment and warranty support
• Instructed key stakeholders and business partners with the concept of clear and concise “Acceptance Criteria”
• Coordinated and managed code releases with other IT teams

Confidential, Shawnee Mission, KS

Scrum Master - Consultant

Responsibilities:

• Developed and followed agile project management plan. Worked in collaboration with PO to build requirement logs (product backlog) with cost estimates, prioritize user stories and determine the Acceptance Criteria for the different sprints.
• Worked with team to establish the “Definition of Done”
• Conducted Scrum Daily standup, Sprint backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings.
• Constantly guided team on self-organization, self-management and coached them on agile best practices
• Shielded team from external influences and other work assignments and built a trusting environment where problems were raised.
• Determined team capacity (velocity) from historical data. Created Work Break down structure (user stories) and corresponding activities (tasks).
• Monitored the project progress and radiated the information to stakeholders. Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.
• Worked with Senior Management, Business & Release Management to understand the vision of the product, prioritize and develop software release planning.
• Communicated the progress to senior management through 'Burndown Charts'. Monitored the Quality through metrics and mentored team through the project management processes.
• Taught the team to create clear and concise user stories that helped estimate the team’s actual velocity.
• Instructed and mentored core agile principles of collaboration, prioritization, team accountability and transparency to team members
• Helped create standards adopted within the enterprise in regards to quality and test coverage
• Worked with engineering lead to identify cross-team dependencies and manage inter-team tasks

Confidential, Buffalo, NY

Scrum Master

Responsibilities:

• Project: Enhancement to online payment system and cart functionality to the commerce portal including addition of prior history of orders and new vendors to the service
• Ensured that development teams are practicing the core agile principles of collaboration, prioritization, team accountability and visibility
• Selected Agile tool for project which resulted in the identification of a suitable agile lifecycle management tool for Enterprise wide adoption ( Rally, (Team Foundation Server ( Confidential ))
• The above enabled the different Scrum teams to have common platform which enabled distributed development teams to collaborate more efficiently leading to an increase in team performance, cost gains and transparency over manual intensive methods.
• Facilitated Scrum ceremonies (grooming, sprint planning, retrospectives, stand-ups, etc.)
• Empowered teams to self-organize and grow cross-functionality (broke down organizational and functional silos)
• Protected team from over-commitment, and thus mitigating technical debt.
• Managed backlog, prioritized resolution of defects/bugs as was evidenced by the on-time delivery of 5 major Salesforce initiatives
• Met goal of addressing and resolving issues e.g. Impediments as they emerged as rapidly as possible.
• Negotiated and taught resource managers the value of "team continuity" in the context of team efficiency
• Coordinated and managed code releases with other IT groups to avoid contention of various development and staging sandboxes.
• Communicated with relevant stakeholders and PO and was able to integrate their business needs into the team’s developed product release
• Tracked and communicated team velocity and sprint/release progress on a weekly basis via status reports

Confidential, Elkridge, MD

Scrum Master

Responsibilities:

• Implemented Agile Scrum Methodology throughout the organization to improve communications between Engineering, Product Management, and Business groups
• Evangelized a culture of self-organization, constant change, responsibility and continuous improvement. This resulted in quicker development cycle times and delighted customers with delivery of high quality working produce, months earlier than with traditional waterfall method
• Facilitated team and cross-team Retrospectives to build good working relationships among the 7 agile teams.
• Collaborated with members of the Product, Business and Engineering Teams to develop and maintain Product Backlogs
• Coached/Mentored 3 cross-functional teams to deliver quality products which led to over $3.7M in revenue by year end 2013
• Utilized Agile Scrum practices to help development teams increase their velocity by 63% within the first year of Agile adoption
• Facilitated all scrum ceremonies; from Backlog grooming, Sprint Planning, Daily standup, Sprint Review. Retrospective and Release Planning, meetings both onshore/offshore
• Constantly worked with team to identify, remove and escalate impediments on a daily basis while staying focused on achieving sprint goals and deliverables.
• Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team and standards, tools and best practices reducing time by 35%

Confidential

Team Member -Linux System Administrator

Responsibilities:

• Administration of RHEL 6, 7 which includes installation, upgrading, loading patches, trouble shooting on AWS ec2 Linux red hat, physical and virtual server issues
• Cleaned up duplicate IDs and remediated the accounts of customers for our banking client
• Configure network to Confidential or Static, familiar with TCP/IP protocol and maintaining network.
• Manage system process in areas like boot process, startup and system shutdown
• System Hardening.
• Controlling network traffic using firewall such as IP tables and Systemctl.
• Setting up system security using TCP wrappers and SElinux.
• Experienced in Troubleshooting basic software and hardware issues and other day-to-day user trouble tickets.
• Setting up Multiple MySQL instances on one Linux machine.
• Configuring Vhost on Apache to host multiple websites.
• Creating backups for virtual machines using snapshots
• RPM and YUM package installations, patch and other server management.
• Managing systems routine backup, scheduling jobs, disabling and enabling cron jobs.
• Installing and configuring Apache and providing support on CentOs and Redhat boxes.
• Troubleshooting Linux network, security related issues, capturing packets using tools tcp damp.