PROFESSIONAL SUMMARY:

Accomplished project lead with more than nine years of IT experience with an emphasis on Business Analysis, design,development, testing and deployment. Worked closely with various project stakeholders, SMEs, and staffs to understand and document business requirements, functional requirements, and design specifications for new applications along with enhancements to the existing applications. Researched, created, reviewed, and revised requirements documents and use cases. Rendered support to the Project Manager throughout the project’s lifecycle.

COMPETENCY:

• Change agent and catalyst with proven ability to tailor processes and techniques to each client environment; natural ease in working with senior management to build trust and goodwill; critical thinker with problem solving and analytical skills; Demonstrated track record to build consensus and collaborate with internal and external stakeholders. Top five strengths are Futuristic, Responsibility, Connectedness, Relator and Belief.
• Worked in business Analyst, requirements analysis, design, development, testing, documentation, implementation, deployment, maintenance &support of application and Project Management for various commercial sectors including insurance and higher education domains.
• Having knowledge and experience across the complete project life cycle.
• Creative, focused, positive, and persistent problem solver. Enthusiastic team player as well as highly achieving independent contributor.
• Experience in Project Management skills such as Project Planning, Effort Estimation, Resource Planningand Allocation, Risk/Issue Identification, Analysis and Mitigation, Schedule Estimation, Status reporting etc.
• Overseeing all aspects of projects, meeting deadlines, code Confidential, monitoring and summarizing theprogress.
• Personable and articulate, skilled in handling customers with professionalism and courtesy.
• Proficient at managing multi - technology, multi-year projects to accomplish strategic objectives on time.
• Critical thinker with problem solving and analytical skills; Demonstrated track record to build consensus and collaborate with internal and external stakeholders.
• Ensure that quality products are delivered to customers by reviewing the estimations and design
• Involved in the High level and low level design of TIBCO to enhance the existing system for processing the new products that are migrated.
• Plan for the delivery and monitor the plan
• Ensure that the deliverables are delivered as per plan by taking necessary action if there is any deviation
• Update the project progress to clients and senior management on Weekly basis
• Attend the weekly status call with all the stake holders to know the future projects and do resource forecasting
• Conduct Senior management Confidential to update about the project progress on monthly basis
• Responsible for creating the sandbox and releasing the code to different environments.
• Responsible for troubleshooting the issues in the release
• Responsible for capacity Management and monitoring
• Create the various accounts with the respective profile ta access the application.
• Allocate task and help team in resolving any issues raised
• Ensure all the team members are allocated 100% and have full billing
• Coordinating with other teams and PMO for overall project management
• Periodic performance Confidential and appraisals of team members

KEY SKILLS:

Languages: TIBCO BW 5.8, TIBCO Hawk, TIBCO EMS, TIBCO Administrator, Salesforce

Databases: SQL Server, Oracle, S O QL Server

Tools: MS Office Suite (Word, Excel, Visio & PPT) MKS, X - Analysis, ASSYST, PMSmart, PMT

PROFESSIONAL EXPERIENCE:

Confidential

Project Lead

Technologies involved: Salesforce.com, Apex, S O QL Server

Responsibilities:

• Worked with business users to gather the requirements
• Prepare and conduct walkthrough of the design documents and the test plans and get customer sign off
• Prepared detailed functional and technical design documentation for the requirements, owning and controlling the documents.
• Prepare customized and special project reports to meet customer demands.
• Update customers with project progress, issues and risks if any
• Ensure completion within deadline by attending to every detail of assigned projects.
• Interacting and managing with offshore team on daily basis and distributing the work.
• High level code Confidential for the code done by the team and guiding them to follow all code standards.
• Fixing defects, creating and implementing CR's encountered during testing
• Maintaining effective communication with business team to understand their business issues andcommunicating it back to the technical team to resolve the issue.
• Attend the project meetings and update the customers on the progress and handle issues.
• Smooth transition of upcoming projects from development to production and setup all support process tomaintain these system effective while compliant to various required compliances

Confidential

Technologies involved: Iseries , TIBCO, SQL, PX and Thunderhead

Support Analyst

Responsibilities:

• Handled escalations and irate customers.
• Responsible for addressing, diagnosing and resolving the P1 issues that arise on a daily basis for the team.
• Responsible for documenting the causes, analysis, and final resolution to the issues/errors.
• Provided quick resolutions to any in-life problems, proactively prevented occurrence of problems and resolved any reported problems quickly.
• Constantly strived to improve customer satisfaction.
• Coordinated with different teams such as infra, DBA and Networks team to resolve the issues.
• Monitor the services and provide service improvement suggestions
• Monitor the alerts and take the necessary action.

Confidential

Technologies involved: Java, TIBCO, SQL, Data Mirror, Control-M, Thunderhead and AS400

Developer/Senior Designer

Responsibilities:

• Involved in complete SDLC for this Project.
• Scheduled, managed, and analyzed change requests and delivered functionalities within the specified limit.
• Prepared detailed functional and technical design documentation for the requirements, owning and controlling the documents.
• Developed business processes by configuring shared resources, creating process definitions, creating activities.
• Extensively used business works to do the complex data mapping & transformations.
• Generate WSDL's for use in SOAP services and involved in transformation and representation of XML files using XPath and XSLT.
• Creating Hawk Rulebases to monitor and manage the deployed services.
• Wrote test plans and created test cases against functional requirements and other non-source code development artifacts and performed Unit, Integration testing in Development and Test Environment.
• Implemented the design given by the senior developers.
• Configured SOAP/HTTP and SOAP/JMS Web Services using TIBCO BW.
• Used Standard TIBCO design templates, Error handling and alerting processes for logging exceptions.
• Used TIBCO Administrator GUI to upload, configure and deploy applications.
• Responsible for deploying the .ear file through TIBCO administrator in test environments
• Provide support for the user acceptance testing. Fix and deploy the defect in the UAT environment with proper approval.