TECHNOLOGY & SKILLS:

Platform: Windows Server, REHL distributions and variants

Infrastructure: Physical, VMware

Authentication: Active Directory, PIV

Encryption: SHA - 2, MD5 Hashes

IT Governance: NIST 800-83, NIST 800-61, NIST 800-53, NIST800-37

Command Line: Power shell, Bash Shell, Simplified CLI, Windows Command

Network Security Tools: Splunk, BlueCoat, Wireshark, McAfee ESM, Avecto, Pulse Secure, Qualys, Splunk, Solarwinds, Core Impact, EnCase, Barracuda, Windows Event Logs

Compliance: DISA STIGs, CVEs

Networking: Switches, Routers, Physical Servers, Network Area Storage Arrays

Network Methodology: In depth understanding of TCP/IP layers and OSI Model

Security Methodology: Cyber Kill Chain, Risk Management Framework (RMF), Computer Security Incident Response Teams (CSIRT), Security Operations Center (SOC)

PROFESSIONAL EXPERIENCE:

Information Technology Specialist

Confidential, Washington, DC

Responsibilities:

• Perform trend analysis on potential exploits and security events.
• Conduct detailed briefings and intelligence reports to executive leadership.
• Contribute to technical cyber threat assessments regarding client systems and data.
• Conduct analysis of intelligence data as it pertains to the security posture of agency.
• Perform event correlation of network - events in order to isolate potential threats.
• Assess security policies and guidelines in order to improve process.
• Analyze system vulnerabilities and data correlations.
• Provide guidance on network security weakness.
• Give recommendations for security concerns.
• Research attacker methods and new network threats.
• Provide Linux administration for security appliance through CLI.
• Analyze PCAP files obtained from security analytic solutions.
• Perform regular penetration testing within the internal network.
• Identify, report, and coordinate remediation efforts of cyber threats to the client.
• Provide timely and actionable intelligence to cyber incident response professionals.
• Tune filters to minimize reporting of false positives.
• Make security engineering recommendations for architectural changes.
• Prepare reports, briefings, and diagrams.
• Give consultation to technical support groups on collaborated efforts.
• Report vulnerability scans results to vested stakeholders.
• Implement procedure scans to aid in the isolation of suspicious network activity.
• Drilldown into event logs found within Security Event and Incident Management appliance.
• Train new and junior staff with security monitoring and data correlation.
• Evaluate security incidents for potential escalations.
• Review security procedural, polices and standards.
• Construct documents used to support processes.
• Send out mass communications in response to agency wide events.
• Serve as lead on wide network outages and security for situational awareness.
• Coordinate mitigation of security events.

Information Technology Specialist

Confidential, Washington, DC

Responsibilities:

• Develop and construct strategic plans, conduct impact analysis, and prepare supporting documentation for project initiatives.
• Perform ad-hoc vulnerability scans used to mitigate security threats.
• Configure security appliances for automated vulnerability scans utilizing industry wide standards, frameworks and templates.
• Review and analyze scan reports and extrapolate data and analyze system event logs.
• Investigate security system failures and review logs for these failures.
• Perform system audits and assessment on privilege accounts for local and enterprise resources.
• Utilize network monitoring tools to isolate and mitigate security threats.
• Engineer several secure solutions used in lab, development and production environments.
• Securely transport mission critical files between endpoints across networks.
• Regularly investigated network outages with a security focus.
• Import, validate and export SSL certificates locally and through GPO.
• Implement PKI infrastructures to address unique customer request.
• Response to abnormal network activity in an effort to proactively create baselines.
• Create user accounts and assign appropriate policy to approved resources.
• Respond to user service request and technical inquiries.
• Correct access control issues pertaining user accounts utilizing Active Directory privileges.
• Assign user’s access to virtual technologies, and systems.
• Furnish official security documents used for department wide guidance.
• Instruct technical and non-technical staff on the proper use of national applications
• Integrate commercial-off-the-shelf ( Confidential ) software and other proprietary software.
• Produce flow charts, pivot tables, and spreadsheets from extracted data information.
• Coordinate meetings with stakeholders on infrastructure changes.
• Perform use cases and quality assurance test for newly introduced network components.
• Tune parameters of end point protection management council.
• Construct policy documents and instructional material.
• Administer access to Password Management Console.
• Modify security configuration for notifications, automated processes and permission levels.

Information Technology Specialist

Confidential, Bethesda, MD

Responsibilities:

• Support critical applications and ensuring compliance of Service Level Agreement.
• Investigate data lost events and performing backup restoration request.
• Maintain policies to protect confidentiality and data integrity.
• Recover systems in the event of system and network outages.
• Resolve network performance issues.
• Triage trouble calls directed to service desk.
• Examine system instabilities and network abnormalities.
• Respond to virus alerts and reports of possible malware.
• Remove malicious software as part of forensic discoveries of malicious software
• Remediate system vulnerabilities to avoid potential security exploits.
• Draft standard operating procedures and supporting documentation.
• Serve as subject matters on security related matters; investigating stealth viruses.
• Perform hardware installations; enforce configuration standards.
• Support equipment acquisitions and support in procurement processes.
• Deliver presentations on products and implementation efforts.
• Train stakeholders individually and in groups on the correct use of applications and tools.
• Coordinate with product venders as part of contractual agreements.
• Monitor support queues and provide quality assurance on deliverables.
• Make changes to Active Directory users, objects and groups.

Information Technology Specialist | Desktop Support Technician

Confidential, Bethesda, MD

Responsibilities:

• Responded to urgent requests; for example server outage, resolving connectivity issues with desktops and other network related issues; resolving infrastructure failures;
• Perform system migrations, quality assurance, product research; server configurations; scripting, network hardware replacement, reporting results, and software testing.
• Assured availability of data through backup restoration and troubleshooting failover issues.
• Maintained confidentiality of patient medical records.
• Remove malicious software as part of forensic discoveries of malicious software and other security concerns, and participated in mitigation and remediation efforts to eliminate potential security exploits.
• Contributed standard operating procedures for multiple subject matters and also participated in panel discussions in an effort to produce organizational guidance and baseline.
• Reviewed Packet captures and event logs to investigate various network concerns.
• Provided customer support to administrative staff, researchers, engineers, laboratory technicians and statisticians. I also provided hardware support: replacement and configuration of network devices.
• Acquired and procured products.
• Delivered technical presentations to diverse user population, and conduct reviews.
• Conduct training exercises with federal and contract employees.
• Communicated with product vendors for support. Monitor ticket queues and follow through to meet deliverables in accordance to SLA.
• Perform system migrations, quality assurance, product research; server configurations; scripting, network hardware replacement, reporting results, and software testing.

Helpdesk Support Specialist

Confidential, Landover, MD

Responsibilities:

• Provide application support for PeopleSoft and Crystal Reports.
• Troubleshoot hardware and application issues.
• Queue management for high volume and ticket closures.
• Maintain inventory, and personnel records.

Information Technology Specialist | System Analyst

Confidential, Gaithersburg, MD

Responsibilities:

• Investigate network service interruptions; critical application failures.
• Performed data backups and restoration.
• Created new database instances and perform database repairs within MS SQL environment.
• Responsible for account lockouts and resolve other access control issues.
• Made code modifications and changes to development web environment.
• Composed standard operating procedure, diagrams, graphs and pivot tables.

Information Technology Specialist | Application Developer

Confidential, Greenbelt, MD

Responsibilities:

• Designed characters for video game integration.
• Animated cartoon characters for production environment.
• Integrated graphics into virtual environments.
• Composed various high resolution graphics, and modified audio clips.
• Provide simple graphic designs for graphical user interfaces, and enhance existing images.