SUMMARY:

• Seasoned and goal - driven professional, equipped with extensive experience in diverse range of technologies and industries.
• Confidential with solid management skills, coupled with the capability to lead and motivate individuals to maximize productivity and deliver business results while forming cohesive team environments.
• Skilled and educated professional ERP Business Analyst familiar with business processes.
• Capable of analysis configuration modification and other functions for maximizing productivity

TECHNICAL SKILLS:

Windows Server: Azure, SQL Server, Hyper V servers, VM Environments, MS Exchange, Active Directory, Intel Modular Server, Cisco switches/routers, PowerShell, Routing Protocol (EIGRP, OSPF, IGRP, RIP) & Routed protocol(TCP/IP, UDP, IPV4, IPv6, Subnetting, Hubs, Bridges, VLSM), Connotate Agents, HTTP, FTP, MS Office 365, MS Professional Project Manager (MPP), HP Project & Portfolio Manager (PPM), HP Quality Centre(QC), MS Visio, Re-Imaging hdd, System Diag and Repair, SonicWall Analyzer 7.2, Cisco IP Phones, Cisco IP camera

Security Technologies: Site-to-Site VPN, SSL VPN

Layer 2 technology: VLAN, VTP, ISL, dot1q, Spanning-tree, PVST /Layer 3 Switching CEF, MLS, Ether Channel

ERP Systems: Global Shop, Sage 100, Made2Manage

ERP Software Modules: Order Management, Inventory, Purchasing, Bill of Materials (BOM), Work in Process (WIP), Advance Pricing, Flow Manufacturing, AP, AR, Planning, Quality, Trade Management and CRM, Macros

Backup Systems: Backup Exec, Datto, Acronis, Shadow Protect

IT Help Desk Software: Track It, Spice Works, Merlin, Commence

Database: My SQL, Oracle 8i, Access, Pervasive

CMS: JIVE, Joomla, Drupal, WordPress, ModX

Virtual Machine Applications: Virtual Box, VMWare, Parallels

Programming Tools: Editplus, Adobe Suit CS4/CS5/CS6/CC, Notebook++, Firebug, SharePoint 2010, SEO

Programming Language: Java, C, C++, Oracle

Web Languages: HTML5, DHTML, CSS3, JavaScript, PHP, ASP, Bash Scripting VBA, VB, XML, XHTML

Operating Systems: Windows server platforms (2008/2012) in both Native and Mix mode, Virtual server environment (Hyper-V), Citrix environment, Windows XP/7/8/10/ MAC OSX, iPad, iPhone, Andriod

PROFESSIONAL EXPERIENCE:

Confidential, EASTON, PA

IT/ERP Manager

Responsibilities:

• Implemented and upgraded new ERP system (Made2Manage), add-ons, and modules
• Designed and modified operational and financial reports
• Developed, debugged, and implemented code as needed.
• Managed data cleanup and data migration for all customer and historical sales order data.
• Support ERP system users by providing troubleshooting, report generating, SQL query writing and system analysis services - recommending business process improvements to leverage system features and functionality.
• Conduct testing and data validation in system test environments - ensure system setup and configurations meet specifications prior to implementation in live environments.
• Benchmarked, analyzed, reported on, and made recommendations for the improvement and growth of the IT infrastructure and IT systems
• Fulfilled management tasks in implementing all internal systems and technology including 9 servers, 60 computers, and networking hardware.
• Confirmed effectiveness of solutions by interacting with user base and understanding their challenges
• Defined and implemented disaster recovery and backup procedures for systems managed by myself
• Implemented new cloud based phone system
• Implemented mobile device management software for BYOD and company assets and transitioned premise exchange to cloud-based office 365
• Created a Linux Virtual Machines, templates using VMware ESX 5.x.
• Assumed full accountability in archiving networks and observing solutions compliance while ensuring client connection through IPSec tunneling and other VPN solutions.
• Negotiated and administered vendor, outsourcer, and consultant contracts and service agreements
• Oversaw provision of end-user services, including help desk and technical support services
• Structured and implemented a technology roadmap as well as measurable and secured cloud-based systems.

Confidential, NYC, NY

Sr. Network Engineer/Project lead

Responsibilities:

• Schedule and execute all stages of enterprise software, hardware and system implementations
• Assessed business implications for projects phases & monitored progress to meet deadlines
• Prepared annual plans, strategies and IT procedures to attain objectives of the firms.
• Managed 5 technicians and 1 Jr Network Administrator
• Oversaw tuning and performance monitoring for UNIX/Linux workstations, servers, and peripherals
• Creating, cloning Linux Virtual Machines, templates using VMware ESX 4.x, 5.x.
• Assigned technical projects to different team members according to area of expertise
• Coordinate with all departments to ensure the IT infrastructure meets their needs and suggest changes or improvements to the infrastructure as needed.
• Maintained and managed support services of Sage 100 ERP services
• Generated custom reports utilizing Excel and Sage MAS Intelligence
• Setup and manage Cisco IP phone and camera systems at client location
• Supervised system troubleshooting, backups, database, and system recovery
• Performed daily Active Directory tasks
• Monitor traffic and creating weekly reports using SonicWALL Analyzer 7.2
• Managed remaining Exchange environment for email retention and the recovery of mail for litigation
• Provide Microsoft server administration to include monitoring server status, troubleshooting issues with client connectivity, response time, server performance, backup/restore, and disaster recovery planning and testing.
• Create virtual machines within Hyper-V
• Installed/Migrated/Monitored Confidential Backup systems with cloud synchronization for clients
• Install and configure roles and services such as IIS, AD, Clustering, etc.
• Configure Data pools/Virtual Drives on Modular Servers running 3-4 Blades
• Support and monitoring the networks of all clients.
• Create new backup jobs and policies.
• Configured production and test firewalls as requested by deployed units
• Involved in troubleshooting of Confidential and other IP conflict problems.
• Configured routers between sites, IP Sec LAN-to-LAN VPN tunnels.
• Configured and installed new IP addresses for new users by using IP Addressing and Subnetting Scheme.

Confidential, Clifton, NJ

Network Administrator

Responsibilities:

• Support and monitoring the network alongside maintain and 15 servers.
• Manage Active Directory, Blackberry Enterprise Server, MS Exchange, Barracuda Web filter and Spam filter. installation of system-wide software, system patches and anti-virus software
• Diagnose hardware and software problems, and replace defective components.
• Perform data backups and disaster recovery operations.
• Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations
• Prioritize, maintain, and respond to help desk requests in a timely fashion.
• Perform printer maintenance and control inventory of consumables associated with print/copier devices.
• Verify statuses of infrastructure mgmt consoles for storage, virtual environments, anti-virus & update levels.
• Performed day-to-day LAN administration duties including maintaining overall network security
• Created images for laptops and desktops with company applications using Syman tec Ghost Suite for standardization and quick deployment.
• Analyze user requirements, procedures, and problems to automate and improve existing ERP system
• Generate custimized reports using Crystal Reports or SQL
• Assist clients in implementation of Global Shop Solutions software at their manufacturing facilities

Confidential, Rahway, NJ

Web Master/Owner

Responsibilities:

• Responsible for all aspects of website design business including mock-up creation, coding application development and customization, search engine optimization, and website maintenance.
• Conducted market research to stay current with the latest technologies as per market trends and standards. Research fields included: Confidential, link building, media promotion, social media, web hosting, PHP, web design, etc.
• Responsible for customer support including helping clients with domain registration and choosing an appropriate hosting plan.
• Responsibilities include designing and developing sites using languages such as HTML, CSS, JavaScript, Perl etc.
• Designed templates and banners for the websites by utilizing flash and Photoshop.
• Advanced customization of CMSs like Joomla and Drupal, integration with external tools & third-party modules.

Confidential, Newark, NJ

Network Administrator/Web Administrator

Responsibilities:

• Support and monitoring the network alongside maintain and 12 servers.
• Create NT accounts and perform a wide range of maintenance functions including back-ups.
• Remotely correct firm wide and local printing, registry and script issues.
• Enforce security policies and keep environment up to the company standard.
• Perform back-up operator functions using Network Backup Software.
• Patch and test cables for new and existing sites.
• Work with System and Network Engineering to reset and troubleshoot servers, routers and switches.
• Work with User and Server manager and other various Network utilities
• Install, configure and support a wide range of products
• Troubleshooting and supporting multiple OS and hardware environments.
• Managed tracking and parts ordering
• Creation and design of company Website/Intranet as well as manage day to day
• Managed hosting of two web servers and database server farm for heavily trafficked consumer site

Confidential, Union, NJ

Web Master/Technician

Responsibilities:

• Provided technical telephone support to correct software and hardware problems
• Responsible for performing troubleshooting activities prior to the implementation of new systems
• Hardware Installation & Upgrades (motherboards, processor, ram, graphics card, sound card, modems)
• Installed networking hardware, including routers, switches, fiber optics, and wireless networks
• Daily repair of computer systems on site and for faculty and the maintenance of client documentation
• Responsible for design, site structure, and daily maintenance of department website
• Develop Confidential strategies, and implement and monitor campaigns
• Perform site analysis, keyword research and mapping, and assess link building opportunities
• Based on analysis, results and feedback, continually improve and modify strategies to optimize effectiveness

Confidential, Little Falls, NJ

Web Master

Responsibilities:

• Maintained and authored new content for the company Website. Managed and maintained PC and Mac computing hardware, software and local AppleTalk-TCP/IP network
• Designed and developed the tech support's intranet site, a dynamic searchable knowledgebase.
• Designed and implemented an automated website backup system
• Developed database management for web based properties.
• Performed variety of Confidential tasks including: keyword research, content development, and site optimizations.
• Managed and administered Google Analytics and Webmaster Tools.
• Worked closely with application developers, interface designers, editors and IT communications specialists to ensure website operation’s position at the cutting edge of technology.
• Perform site analysis, keyword research and mapping, and assess link building opportunities