SUMMARY:

• 9 years of experience as Sr. Consultant / Lead in implementation & support projects in Oracle Confidential and Fusion HCM modules.
• Functional & Business knowledge expertise, Proficient in gathering requirements, Solution design & development, suggesting work around, customizations, Application testing, Handling Shared Services models, Onsite - Offshore model.
• 3 years of experience in handling support projects in Oracle CRM and SCM suites.
• Exposure to project management activities like planning, managing, establishing ownership, track & review project tasks, assessing project issues and identifying solutions, communicate project status, issues & risks timelines to internal and external stakeholders, manage escalations, quality adherence, deliverables, quality consciousness.
• Imparted trainings to in-house consultants and external clients on various modules
• Has 10 years of varied domain experience in managing Human Resource Departments in manufacturing, transport, finance and service industries.

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Consultant

Environment: Fusion Application HCM

Modules: Global HCM, Payroll

Responsibilities:

• Requirement gathering, analyzing and understanding business requirements.
• Solution design, development of prototype and configuring the requirements.
• Documentation of deliverables like RD20, BP80, MD50, MD70, BR100, TE40 etc.,
• Responsible for organizing CRP, UAT and Training sessions with concerned business users.
• Resolving the defects and issues raised during sessions and ensuring client satisfaction.
• Documentation of deliverables on requirements, business processes, configurations, key user trainings, test cases scripts, technical specifications etc.
• Coordination with technical members for data loading, developing reports etc.

Confidential

Sr. Consultant

Environment: Oracle Application Confidential (R12)

Responsibilities:

• Responsible for project planning & execution based on timelines agreed with Client.
• Working closely with client on identifying and gathering requirements and gap analysis.
• Instrumental in Solution Design, Solution Build phases & discussions with client users.
• Handling CRP, UAT sessions thereby obtaining confirmation to configured requirements
• Coordination with technical team to develop relevant technical components.
• Responsible for documentation secure Clients sign-off on all deliverables for closure of project.
• Responsible for providing comprehensive dashboards on status of project to stakeholders.
• Communicating escalations, issues & risks that effect project to all stakeholders timely & properly

Confidential

Project Lead

Environment: Fusion Application HCM

Responsibilities:

• Responsible for Project Planning for all phases based on timelines agreed with Client.
• Understanding business requirements, fit-gaps, functional and technical specs documents to guide team to develop test cases to meet quality standards and customer goals.
• Communicating status effectively through periodic calls with concerned stakeholders on need basis through daily, weekly, phase closure comprehensive dashboards.
• Handling execution of test cases by team within the timelines as per project plan.
• Working closely with Business, IT and Vendor teams towards resolution of defects raised.
• Handling escalations based on agreed SLA’s & updating issues & risks to management.
• Responsible to secure Clients sign-off on all deliverables leading to project closure.

Confidential

Project Lead

Environment: Oracle HRMS

Responsibilities:

• Handling shared resources across multiple clients.
• Monitoring tickets in individual clients’ tool & working closely with resources for resolution.
• Managing and Coordination of DBA, Sys-admin, functional and technical resource teams
• Routing issues for resolution based on competency within the SLA timelines.
• Understanding clients businesses, analyzing issues for resolution by concerned team.
• Discussing with client on areas of improvements, enhancements, upgrades in current processes thereby increasing business, revenue and billing potential from client.
• Communicating status updates, escalations, issues, risks to Clients during the periodic calls.

Confidential

Project Lead

Environment: Oracle HRMS

Responsibilities:

• Working closely with client on identifying and gathering requirements and gap analysis.
• Instrumental in Solution Design, Solution Build phases & discussions with client users.
• Handling CRP, UAT sessions thereby obtaining confirmation to configured requirements
• Coordination with technical team to develop relevant technical components.
• Providing documentation of all processes to client and getting sign-offs.

Confidential

Business Analyst

Environment: Oracle HRMS

Responsibilities:

• Client Interaction on requirements gathering and analysis for PMS module.
• Identifying gaps, critical factors in the process and providing solutions to the requirements.
• Responsible for CRP1, CRP2, UAT, User trainings & Go-Live within project timelines.
• Coordination with technical team to develop relevant technical components.
• Monitoring & communicating project statuses to client and management periodically.
• Documentation of deliverables as per implementation methodology standards.

Confidential

Business Analyst

Environment: Oracle HRMS

Responsibilities:

• Understanding scope of support, business requirements, fit-gaps, functional and technical specs documents required to work upon support issues/tickets raised by client.
• Coordinating for resolution of functional and technical issues as per the SLA timelines.
• Communicating and updating status to Client on daily basis and in review calls.
• Responsible to secure Clients sign-off on all deliverables leading to closure of UAT activities.
• Working closely with Business, IT and Vendor teams towards resolution of issues.
• Handling escalations breaching agreed SLA’s & updating issues & risks to management.

Confidential

Business Analyst

Environment: Oracle HRMS

Responsibilities:

• Responsible for End to End implementation in analyzing current (As-Is) business processes, future (To-Be) processes and identification of Gaps, Analysis and fitment of requirements
• Working with technical teams in mapping of Data required for RICE components.
• Involved in status review meetings for discussing on key decisions phase wise.
• Functional documentation like BR100, MD50, TE040, Client and User SOP’s.
• Instrumental in conducting the CRP, SIT, UAT and Go-live phases as per client requirement.

Confidential

Business Analyst

Environment: Oracle HRMS

Responsibilities:

• Analyzing client requirements & proposing the best solution to fit in the requirement.
• Develop To-Be processes through As-Is Business process analysis
• Functional configuration of Core HR, payroll setups and handled CRP, UAT phases.
• Preparing the Functional specification documents for Custom Components
• Coordination with technical team for configuring workflows, integration requirements.
• Preparing Standard Operating Procedures, End User Training and support.

Confidential

Business Analyst

Environment: Oracle HRMS

Responsibilities:

• Analyzing client requirements & proposing the best solution to fit in the requirement.
• Develop To-Be processes through As-Is Business process analysis
• Functional configuration of Core HR, payroll setups and handled CRP, UAT phases.
• Preparing the Functional specification documents for Custom Components
• Coordination with technical team for configuring workflows, integration requirements.
• Preparing Standard Operating Procedures, End User Training and support.