Information Technology Remote Support Resume
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Virginia Beach, VA
SUMMARY:
- Confidential Veteran, Honorable Discharge
- Hands - on Experience with: Confidential Routers, Confidential Switches, Active Directory, HBSS, Implementation of Domain Controllers and Terminal Services, Remote Application Deployment, Group Policy Management
- Migrations to Amazon Web Services
- Exceptional competency with Microsoft Office (Word, Excel, PowerPoint, Access, Outlook)
- Exceptional competency with Microsoft Office 365 Business Deployment and Management
- Migrate on-premises networks to EC2, VPC, WorkSpaces of Amazon Web Services
- Ability to research and resolve technical issues
- Excellent customer service, organizational and communication skills; multi-tasking capabilities; problem-solving, conscientious, excellent team player with proven leadership qualities
EXPERIENCE:
Confidential, Virginia Beach, VA
Information Technology Remote Support
Responsibilities:
- Convert multiple workgroup environment into Windows Domain Environment
- Create and implement group policies in a Windows Domain Environment
- Create and manage user and computer accounts utilizing Windows Server 2008 and 2012 R2 Active Directory
- Create and implement remote desktop applications utilizing Windows Server 2008 and 2012 R2 Remote Application Deployment
- Configure site-to-site VPN connectivity between multiple remote locations
- Configure and install ZyXel ZyWall USG Series Firewalls
- Configure and install Ubiquiti network devices
- Migrate on-premises networks to EC2, VPC, WorkSpaces of Amazon Web Services
- Plan and implement disaster recovery plans
Confidential
Communication Security / Cryptographic Electronic Key Manager
Responsibilities:
- Generated and maintained electronic key
- Provided training to 50+ senior and junior personnel
- Maintained and accounted for $21 million worth of cryptographic controlled items
Training Manager
Confidential
Responsibilities:
- Ensured required annual training for more than 90 Marines was completed within required timeframes
- Coordinated with external sources for additional training of the Marines to create subject matter experts in their field
Base Operations Support
Confidential
Responsibilities:
- Coordinated the billeting in the deployed living spaces. Worked closely with all resident and transit personnel to determine their requirements with limited resources of the base.
- In support of the base shutdown, designed and implemented the phases of billeting to relocate approximately 1300 personnel while leading the tear down of the unoccupied billeting spaces.
- Served as the Confidential contracting officer representative for the fuel farm aboard the base.
- Ensured the contractor accounted for over $5M of government provided equipment.
- Ensured that the fuel distributed aboard base was properly accounted for. Supervised the distribution of over 100 million gallons of fuel during a period of 8 months
Secured Network Administrator
Confidential
Responsibilities:
- Created, modified, and managed user and computer account objects utilizing Microsoft Active Directory
- Monitored Secured Internet Protocol Network ( Confidential ) and maintained network architecture overlays and configuration settings utilizing Spectrum and GemX software suites
- Managed the Marine Corps Air Station Cherry Point secured network as a Network Systems Administrator, which includes: switches ( Confidential and Enterasys), TACLANES (General Dynamics, HP Computers, Voice Over Secure Internet Protocol ( Confidential - Confidential ), Tandbergs (Secured Confidential Suites), and uninterruptable power supply (UPS) units within each building where Confidential is present
