SUMMARY:

• An experienced IT professional with all phases of the IT project life cycle management, planning , delivery, testing, web applications technical analysis, business operations management and application support..
• Project experience includes: Planning and Coordination of multiple integration projects and product enhancements in the financial industry, business requirements elicitation, technical requirements analysis, work flow assessment, High and low level design, implementation, change management, test planning, resource and schedule estimates, user acceptance testing and training, system deployment, defect fixes, vendor management, application and production support.
• Onshore lead for global teams, responsible for all levels of business communication, daily operations, reporting and support.
• Extensive experience in web applications end to end implementation, frameworks
• Services interfaces,integration, implementation, troubleshooting and support.
• Management and coordination of the business operations and production support tiers for multiple products and mission critical business applications
• Management and coordination of testing efforts among different work streams,
• Test data preparation, test plans and test cases sign off.

TECHNICAL SKILLS:

• Financial services, Healthcare, Loans processing and management, Retail banking, brokerage, mobile integration and online banking, payment systems
• Web services integration on different platforms.
• Agile, SDLC, RAD
• Java, Cobol, C#
• MS project 2010, sharepoint, MS office Excel, Power point, Visio, Clarity,
• Quality center, visio, excel, sharepoint, Fiddler, SOA test tools, UML, Maximo, Rational Team Concert ( RTC - Agile), Pac2000, JIRA, My Eclipse, RAD, Wily Introscope for web application performance monitoring. clearcase, svn source control.

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Lead Technical Analyst

Responsibilities:

• Responsible for cross-team communication, business requirements validation, technical requirements specification, tracking, coordination and signoffs .
• Managed the daily interaction with the business partners, identified process
• Inter- dependencies, gaps, responsible for change management and process improvement.
• Responsible for project phases planning, coordination and testing, change management and status reporting .
• Managed the technical deliverable, schedule and approval criteria.
• Managed the mortgage business operations support teams, task planning
• Responsible for the business process map, restructuring and improvement.

Platform: Agile methodology, RTC, case manager BPEL case tools, java, web services

Confidential, Charlotte, NC

Technical Delivery Lead

Responsibilities:

• Analyzed the existing implementation of the authentication services, validated the business and technical requirements and required interfaces in the target platform .
• Implemented an execution plan and a proof of concept for the client server communication.
• Provided resource estimates, planning and tracking for all phases of the project life cycle.
• Directed the effort of new resources and completed knowledge transfer.
• Facilitated team meetings, vendor communication, resolved issues and provided status reporting.
• Coordinated the system components integration change management, implementation and testing.
• Participated in the java Spring conversion project implementation and testing for the brokerage platform.
• Responsible for all phases of planning,delivery and production support .

Technical Environment: Eclipse7, RSA,spring 3.5, java6, jsp/JSTL

Confidential, Charlotte, NC

Application/Product SME

Responsibilities:

• Managed and coordinated the execution of multiple project activities in the online banking platform, responsible for the functional enhancements and integration among multiple downstream systems .
• Responsible for the business requirement validation, and forecasting for multiple enhancements and initiatives.
• Responsible for the high and low level technical design documents coordination, completion and sign off.
• Provided work flow assessment, and coordination for the consumer card billing system functional enhancements and interfaces to multiple downstream systems.
• Responsible for web services interfaces and data mapping in the target platforms
• Provided guidance and monitoring of the global development, and testing teams as new requirements are on boarded.
• Responsible for the vendor integration projects, services data mapping, change management, testing and communication.
• Managed the expectations of senior management and business managers as new initiative scopes are defined; provided impact assessment issues resolution, and risk mitigation .
• Managed the mobile payment scope validation, process flow, phase deliverable and testing.
• Provided daily business, and application support for online banking, resolution for the technical defects, code fixes, testing and change management.
• Responsible for the product’s enhancements test plans, data requirements and sign off.
• Managed and coordinated the execution of projects full life cycle activities.
• Responsible for daily business operations and production support.

Technical Environment: Java 6, web services, sql, WebLogic server, Struts 2, RAD, Eclipse

Confidential, Charlotte, NC

Technical Analyst

Responsibilities:

• Provided application and business support for retail banking, brokerage, CRM and payment systems.
• Role included functional requirements analysis and baseline, data mapping, technical design, implementation, troubleshooting, change management and application support.
• Provided application maintenance, process flow analysis and business support for different payment transactions, in retail banking.
• Provided full life cycle implementation for a POS system enhancement .
• Project included new product offerings, pricing and data import for a large retail client.

Technical Environment: Java, J2EE, JSP, Struts framework, SQL, Actuate 9 reports, WebSphere Application Server (WAS), MQ, RAD, web services, Content Management, PEGA case management tool, Wily Introscope.