SUMMARY:

• A Senior Performance Management Consultant with demonstrated the ability to lead diverse teams of professionals to new levels of success in a variety of highly competitive industries, cutting - edge markets, and fast-paced environments.
• Experiences include strong technical and business qualifications with an impressive track record of more than 10 years of hands-on experience in system implementation and business re-engineering strategies.
• Proven ability to analyze and interpret user requirements, technical specifications, application features, and functions and translate them into appropriate training designs using instructional design methodology, authoring tools and learning management software.
• Effectively communicate complex technological concepts verbally and in writing, using existing or new forums to stakeholders at all levels, including senior management.
• Capability Maturity Model Integration (CMMI) - process improvement training and appraisal program and service.

TECHNICAL SKILLS:

Financial Management ERP/CRM: Seibel and Oracle CRM, Oracle Financials11ie/12 (AP, AR, GL, iProcurement, Purchasing, CLM) PRISM, PeopleSoft Financials, (Warehouse, Transportation, Pouch Mail, Status Tracking, Final Receipt and Asset Management), Momentum Acquisitions and Ariba Spend Management 8.2.2.and 9r1.

COTS Applications: Microsoft Products (Office Suite, Access, Project, PowerPoint, Outlook), Lotus Notes, Dbase, Crystal Reports, Contact File Management, Databases, i.e. Goldmine, ACTS, Snag It, Authoring Tools, ie Captivate, Confidential, Confidential ) User Productivity Kit 3.6.1 and Confidential 12.1 Certification.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Technical Training Instructor

Responsibilities:

• Configuration of Oracle training environment including user account management, data loading and integration with financial system
• Conducting instructor-led classroom training courses on the functionality of the Oracle CLM solution for acquisitions management team and internal Help Desk resources
• Coordination with department and integration team SMEs to provide comprehensive training programs for Contracting Specialists/Officers, Requisitioner’, Purchase Card Holders and Approvers, Contracting Officer’s Representatives, Managers, and System Administrators
• Development of course curriculum using Addie model and User Productivity Kit ( Confidential .

Confidential

Instructional Systems Designer

Responsibilities:

• Develop, coordinate, and deliver periodic reports as requested by the Training Program Manager, COTM or COR.
• These include status reports for course developments as well as other reports related to course development and delivery.
• Organize and facilitate team sessions, milestone meetings for training development (progress reviews, technical walk through, pilots, etc.), and educational events for national and international groups.
• Organize, plan, and lead the development and delivery of training events through virtual technologies, including virtual worlds. Tasks include:
• Review instructor and course participant training material, WBTs, and evaluations
• As part of the Sevatec-ISD team identify NHI course materials that need revision and recommend appropriate remedial action
• Develop in-house training components upon request
• Design and develop brochures, program announcements, summaries, slides, PowerPoint, briefing materials and articles as necessary to document, promote and market the Federal client

Confidential

Senior Training Manager

Responsibilities:

• Formal and informal presentations and functional training based on user roles
• Customized training material development to include federal procurement processes
• Data analysis to determine training needs
• Determine and coordinate training events to meet the needs of ILMS user audience
• Train the trainer activities for continuous development of ILMS trainers
• Updates and review of training material for system upgrades and enhancements
• Create performance matrix to determine training outcomes and resources development
• Identify gaps in training ILMS training program and mitigate issues by determining solutions
• Manage WBS and tasks timelines
• Maintain status reports and ILMS system internal and external relationships

Confidential

Requirements Manager

Responsibilities:

• Formal and informal presentations and functional training based on user roles
• Mapping of current business processes to Confidential Systems
• Convert over 2000 TMIP system requirements to Requisite Professional
• Analyzing and developing reports from system data
• Documentation of business/ workflow process and procedures
• Develop and updating training material to support the software development team for the continued integration of applications into The Defense Health Information Management System ( Confidential )

Confidential

Training Manager

Responsibilities:

• Developing the project's key objectives and scope, and communicate them effectively across the project team
• Plan, schedule, and track project deliverables and milestones using Microsoft Project
• Facilitate user acceptance testing and mapping system requirements
• Research and re-design of coursework, (curriculum, training manuals, instructor guides and job aids), using Adobe Captivate
• Maintain the RMS training instance and training delivery schedule
• Communicate formally and informally to stakeholders at all levels, including senior management
• End User training on the RMS proprietary system

Confidential

PM/Coordinator

Responsibilities:

• Coordinate/manage the definition, design, development, integration, validation & verification, and implementation of enhancements to the current clinical information systems
• Maintain WBS
• Reports and Status reports

Confidential

Instructional Designer

Responsibilities:

• Documentation included gathering the requirements
• Formal and informal presentations and functional training based on user roles
• Development of Train the Trainer materials, test scripts and scenario’s
• Configuration of training instance
• Confidential Server configuration
• Curriculum development using Confidential for five Oracle lifecycles, Asset Management, Budget, Core Accounting, Procure to Pay and Revenue Management

Confidential

Training Manager

Responsibilities:

• Training Manager to initiate and manage the development of the training plan and schedule to track project deliverables on a “fixed price” contract of the Unified Financial Management System ( Confidential )
• Configured and implemented Confidential Learning Management System LMS for student registration and Confidential wide course delivery.
• Supervision of the junior trainers and end user training program.

Confidential

Sr. Training Manager

Responsibilities:

• Formal and informal presentations and role training based on user roles
• Determine training events to meet the needs of ILMS user audience
• Site assessments for ILMS deployments

Confidential

Lead Instructional Designer

Responsibilities:

• Lead Trainer/Information holder/subject matter expert in the adaptation of business policy to system functionality
• Curriculum development using Captivate and Confidential
• Formal and informal presentations and role training based on user roles

Confidential

Instructional Designer

Responsibilities:

• Assess clinical roles determined by clinical workflows to create storyboards the PSR system modules
• Customized curriculum development for web- based training by clinic specialties’
• Formal and informal presentations based on user clinical workflows