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Consultant Resume

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Mclean, VA

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SUMMARY:

Certified risk management professional with extensive knowledge of risk, project management methodologies, process improvement and internal control frameworks. A proven track record of success in a variety of corporate settings. Successfully delivered measurable results utilizing excellent communication skills, including speaking, presentation and writing for all levels of management. Constantly working to develop personally and assist an organization in reaching their strategic goals.

AREAS OF EXPERTISE:

  • Operational/Enterprise Risk Management Program/Project Management Audit Process Analysis Operational Management
  • Compliance Leadership NIST/COSO
  • Business Process Improvement Internal Controls/Risk Assessment

EXPERIENCE:

Confidential

Consultant

  • Spearheaded gap analysis of regulatory changes in overseas regions
  • Facilitated regional compliance calls to ensure successful integration based on Risk and Control Risk Management Framework
  • Successfully implemented system to monitor and manage regulatory activities
  • Aggregate risks and issues across all regions for Sr. Management reporting

Confidential - McLean, VA

Sr. Program Manager

  • Co-developed audit-readiness platform for the servicing remedy process
  • Improved Quality Assurance scores by 50% via process improvement
  • Led revision of Business Unit Policy & Procedures and Job Aids
  • Risk SME for Business Process Improvement Committee
  • Provided monthly data/analysis for development of training guidelines

Confidential - Reston, VA

Sr. Risk Analyst/Project Manager

  • Managed quarterly risk and control self-assessments with (ORM) Operational Risk
  • Management team for all back office processes to adhere to Treasury guidance
  • Implemented best practice outputs from task force utilizing data analysis and risk metrics that reduced operational incidents by 20%
  • Project managed the development, testing and deployment of end-user computing tool database project (Access) to manage EUCs reducing the risk of manual processes
  • Authored quarterly newsletter highlighting operational excellence and risk awareness

Confidential - Ft. Washington, Md

Advisor

  • Facilitated seminars to educate potential clients on financial risk management
  • Developed financial plans for clients based on needs-based platform

Confidential - Washington D.C.

Sr. Operational Risk Analyst

  • Key participant in developing key performance indicator (KPI) and key risk indicator (KRI) metrics across multiple business units
  • Successfully worked with internal partners to develop business requirements for implementation of 3 rd party software
  • Participated in the User Acceptance Testing (UAT) of MicroStrategy Risk dashboard
  • Presented risk reviews and metric tracking reports to management team based on daily risk events
  • Effectively utilized analytical skills to assess pertinent data, trends and outputs to provide critical reporting to senior management

Confidential, - Upper Marlboro, Md

Consultant

  • Led business process re-engineering project for assisted living community
  • Led management review of state and corporate compliance requirements
  • Provided assessment of overall business strategy, program effectiveness and risk analysis of operations
  • Managed integration of new network to upgrade resident care

Confidential - Largo, MD

Consultant - Operations

  • Consultant to senior management team tasked with developing process improvement plans and operational oversight encompassing process improvement in business development, business analysis, corporate expansion, and vendor relations
  • Administered corporate policies and procedures and ensured compliance with applicable laws and regulations
  • Managed all project management-oriented programs and provided direction on Risk Mitigation Initiative

Confidential, Washington D.C.

Mortgage Banking Sales Manager, Operations Manager

  • Member of regional ops team responsible for 30% reduction in processing timeline
  • Led Confidential DC Mortgage Sales Office on interim basis as Branch Manager
  • Assisted Confidential Area Manager with Increasing operational output of large mortgage office by 20% by leading and implementing process re-engineering project

Confidential - Rockville, MD

Project Implementation/Management

  • Served as a member of three person consultant team responsible for leading enterprise-wide project for Washington D.C. area Power Company migrating legacy data (plat maps) to the GIS (Geospatial Information System) platform.
  • Project manager successfully managing timeline, budget, and deliverables of project as well as providing daily analysis to senior management
  • Served as point-of-contact to GIS vendors and jointly developed QA procedures
  • Facilitated issue resolution and risk management sessions of project-related issues

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