Salesforce Administrator Resume Tallahassee, Florida - Hire IT People

SUMMARY:

Experience of working with networks and help desk type duties.
Experience administering salesforce database.
Consistently recognized for technical troubleshooting skills used to rapidly and cost - effectively resolve challenging technical issues.
Quickly learn and master new technology; equally successful in both team and self-directed settings.

CORE COMPETENCIES

PROFESSIONAL EXPERIENCE:

Confidential

Salesforce Administrator

Responsibilities:

Administered Salesforce Database
Designed Dashboards for the Ad-ops team to manage the sales team
Mass deleted duplicate records from Salesforce using demand tools
Mass uploaded leads and contacts using demand tools
Transferred ownership of leads and opportunities from inactive users to active users
Merged Duplicate Accounts
Designed report to keep track of increase and decrease in revenue after an opportunity had been marked closed won
Designed Reports for the Sales Reps
Managed the feedback system for SmartBrief

Confidential

IT Project Coordinator

Responsibilities:

Administered Salesforce Database
Help to implement Salesforce Database and solutions
Trained co-workers on how to use Salesforce Database.
Served as help desk technician, providing technical support for the entire organization.
Put office network back online as well as set up wireless network
Designed Powerpoints for the executive director to use at marketing meetings
Converted office email system over to from webmail to rackspace
Set up static IP addresses on all computers in the network
Set up new office computers
Ran IT for our entire convention which included managing the number of computers that were connected to the setting up a mobile office network.
Extended wireless network to reach the entire office building

Confidential, Tallahassee, Florida

Office Manager

Responsibilities:

OSHA Compliance Manager
Coordinated Employee Schedules to optimize efficiency and save on costs.
Set up electronic Insurance Claims
Set up office Computer Network
Performed computer training so that the front desk employees could better operate Easy Dental
Data Entry
Installed new dental software

Confidential

Research Assistant

Responsibilities:

Attended Health Care Reform Meetings in Place of the Executive Director
Prepared summary reports of Health Care Reform Meetings
Developed PowerPoint presentations for the Executive director
Aided in the development of Grant proposals ( Received a 20,000 grant from the "Colgate give a kid a smile" program)
Served as computer expert, providing technical support for entire organization.
Consistently met deadlines and requirements for all production work orders.

Confidential

On-site Computer Technician

Responsibilities: