SUMMARY:

• Certified Senior business analyst with 9 years of industry wide experience in the domain of Finance, Swap, Banking, Mortgage, Insurance, e - commerce and Healthcare with solid understanding of Business Requirement elicitation techniques, Business Intelligence and experience in envisioning, representing and translating the product vision from the business sector to the software development by making critical contribution in varied domains such as Fund Accounting, Treasury and Fund Management.
• Sound financial domain knowledge of Fixed Income, Bonds, Equities, Derivatives (Options and Futures), and SWAP Derivatives including Interest rate, Currency, Credit Default, Commodity SWAP’S, Hedge funds, Portfolio Management, Asset Management Liabilities ( ALM), Liquidity Management, Quantity Risk Management(QRM),Trade Life- cycle, BPM, Sales and Marketing.
• Great knowledge on Various Insurance Products, worked as a Marketing Manager in the Circular Practical Training for Insurance Company while in the School. Involved in selling Endowment Insurance Products, Term Insurance Products and Unit Linked Insurance Plans, Life Insurance Products, Pension plans, Retirement plans and Annuities etc.,
• Strong experience of financial industry with sound knowledge of SOX and Basel (I,ii,iii) accords, Worked with financial Analyst and Fund Managers. Great Knowledge on Revenue Accounting System. Great Knowledge on Asset Pricing Model and Worked on Capital Markets and Securities.
• Good Knowledge of HIPAA Compliance Lifecycle, HIPAA Insurance Regulations and Claims Processing.
• Expertise in understanding HIPAA 835, 834, 820, 270, 271, 276, 277, and 278, EDI, Privacy, Security, and Medicaid.
• Worked on implementing HIPAA 4010 and HIPAA 5010 transaction set rules.
• Business Analyst with solid understanding of Business Requirements Gathering, Business Process Flow and Business Process Modelling.
• Proficient in using UML for Business Process Modelling, Use Cases, Activity Diagrams, Entity Relationship Diagrams, Sequence Diagrams, Collaboration Diagrams, swim lane diagrams, Class Diagrams, Process work flow diagrams and document them using Rational Rose and MS Visio.
• Strong Knowledge of UML, RUP, Waterfall, Agile Technologies and Rational Requisite Pro.
• Adept at preparing Business requirements documents (BRDs), defining project plans, Writing system requirements specifications, and delivering project reports.
• Lead and worked with teams to examine and solve business problems by accurately analysing the needs of clients and helping them achieve improved quality and value for their customers, strong leadership and mentoring skills, and highly proficient organizational and computer skills. Strong Competitive intelligence, business development experience to make a significant contribution in a management level Business Development position.
• In depth knowledge of RUP’s Iterative Software Development Life Cycle (SDLC) process and Agile Software Development.
• Participated in JAD sessions with superior organization and presentation skills.
• Expert at analysing, designing, and reengineering systems applications and business processing.
• Experience in management of requirements throughout the Software Development Life Cycle.
• Skilled at performing GAP analysis, Financial Analysis, Credit risk analysis, market risk Analysis, User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis and ROI analysis.
• Worked on MS Project to manage schedules, deadlines, resources, collaborate with
• Different teams, and analyse project information.
• Familiar with testing tools to design and develop test plans and test scripts and good at quickly learning technologies and systems that are organization/project specific.
• Experienced in developing Test Plans and Test Cases based upon business requirements.
• Experience with Structured Query Language (SQL).
• Knowledge of risk management, performance measure development, process development, and WBS development.
• Experience in a role with formal project controls responsibility, including cost, schedule, market risk and performance and risk management.
• Excellent skills in Business Analysis, OO Analysis, Data Analysis, Requirement Analysis, Business Modelling and Use Case Development using UML methodology, Project Management Methodologies include Agile, RUP, SDLC, and Waterfall.
• Created and maintained scorecards, dashboards and performance metrics to measure, evaluate and communicate all my projects performance.
• Excellent communication and presentation skills. Experience working with business user as well as senior management.

TECHNICAL SKILLS:

BA Tools Modelling & Designing Tools: IBM Rational Rose, MS Visio

Testing Tools: Win Runner, Load Runner 9.1, Quick Test Pro (QTP)

Defect Tracking: IBM Rational Clear Quest, Bugzilla, Mercury Quality Centre, Jira

SDLC Methods: Agile/Scrum, Rational Unified Process (RUP), Waterfall.

Languages: HTML, XML, UML, C, C++, Java Script, SAS, SQL

Application Servers: Apache

Databases: Oracle, IBM DB2, SQL Server

Operating Systems: MS Windows X, LINUX, Sun Solaris, Mac OS X.

Other Tools: Microsoft Project, ERWIN, TOAD, MS Office, MS FrontPage, Dreamweaver.

PROFESSIONAL EXPERIENCE:

Confidential, Mt Laurel, NJ

Lead Business Analyst/ System Analyst (Mortgage/Compliance/Finance)

• Lead Business Systems Analyst for analyzing all existing systems
• Serve as the liaison between the Academic Tools and Utilities technical, off-shore development team, and business teams to lead efforts related to the definition and development of business applications, business processes, and SLAs
• Performed analysis, development, and documenting of business processes (e.g. development, prod support, QA, etc...)
• Lead in Requirements Gathering from user groups and analyzed workflows and UI screen dynamics
• Involved in GAP analysis in the identification of business rules, business and system process flows, requirements and assumptions
• Created scope/Vision documents and prioritized all the business aspects.
• Applied project management techniques to define project scope, gather and document requirements, communicate requirements to developer, identify the solution, process change requests, and verify fulfillment of business requirements.
• Worked with reconciliation team to generate audit trails to ensure technical compliance
• Majorly involved in identifying TRID, FHA and VA compliance requirements for implementing new services.
• Created functional requirement documentation, use cases.
• Facilitated and attended JAD (Joint Application Development) sessions.
• Prepared and compiled workflows through various process flow diagrams, swim lane diagrams using VISIO.
• Provided helpdesk, systems support, and service to client.
• Managed and supported client projects; annual enrollments, version updates, upgrades, periodic and adhoc requests and UAT coordination.

Environment: Lakewood, Encompass, SOAP, HTML, XSD, XML, JavaScript, J2EE, Agile, Data flux, Rational Rose, JIRA, SAGE, SAP, RUP, MS Word, MS Excel, MS PowerPoint, MS-Project, MS SharePoint, Crystal Reports, Axure, MS Visio.

Confidential, Ohio

Enterprise level Business Analyst (Insurance/Transportation)

• Documented system requirements for the Department of Licensing application, CSC requirements and created Requirement Traceability Matrix (RTM)
• Involved in system analysis to create
• Involved in Requirements Gathering from user groups and analyzed workflows and UI screen dynamics
• Involved in GAP analysis in the identification of business rules, business and system process flows, requirements and assumptions
• Created scope/Vision documents and prioritized all the business aspects.
• Applied project management techniques to define project scope, gather and document requirements, communicate requirements to developer, identify the solution, process change requests, and verify fulfillment of business requirements.
• Assisted DOT for proposal writing, Prof of concepts through RFP
• Worked with reconciliation team to identify problems in current Invoice system and reporting’s.
• Defined and resolved multiple application errors and test system enhancements.
• Created functional requirement documentation, use cases.
• Facilitated and attended JAD (Joint Application Development) sessions.
• Provided the IS Developer business solution requirements for application enhancements.
• Prepared and compiled workflows through various process flow diagrams, swim lane diagrams using VISIO.
• Provided helpdesk, systems support, and service to client.
• Managed and supported client projects; annual enrollments, version updates, upgrades, periodic and adhoc requests.

Environment: Rational Requisite Pro, iRise, ITIL, ARS 7.0, BMC Remedy, SOAP, HTML, XSD, XML, JavaScript, J2EE, Agile, Data flux, Rational Rose, JIRA, SAGE, SAP, RUP, MS Word, MS Excel, MS PowerPoint, MS-Project, MS SharePoint, Crystal Reports, Axure, MS Visio.

Confidential, TX

Senior Business Analyst

• Lead business initiatives including brainstorming on new functionality for current systems.
• Worked on Advance Loan System and well versed with all phases of Software Development Life Cycle (SDLC)
• Extensively involved in Consumer loan lending process, loan origination, ALS loan booking process, payment applications, ALS billing & coupon concepts and Citibank, specific external interfaces.
• Documented compliance guideline showing the data flow process for the selection and process of various Loans.
• Documented process flow of Mortgage Default, Foreclosure and Servicing Guidelines with performing and non-performing loans.
• Gathered and documented the requirements that were critical to the business mission and used those requirements to design application software using a Use Case in Requisite Pro
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Created use case scenarios and documents work flow and business process.
• Documented business workflows textually as well as in UML diagrams (State diagrams) according to RUP, for the stakeholder review
• Analyzed and documented Business requirements and detail design of the software for full understanding of the business.
• Completed business analysis, system analysis, prototype, design and testing for Treasury Accounting including areas of Cash Management, Investment Accounting, Debt Management, and System Security and Workflow.
• Conducted FRS and URS reviews and walkthroughs with the designers, developers and stakeholders
• Prepared the UML Use Cases using Rational Rose.
• Created UI requirements for Mobile app online banking.
• Used Requisite Pro to document requirements, associated change requests with requirements and connected requirements with Use cases.
• Implemented the screen prototypes as UI mockups for application functionalities, which serves as go-to shop for Business Client, Development and Quality Control teams, using iRise.
• Supported IT unit creating functional specification documents for the design, development and implementation of strategic projects.
• Supported the assigned project manager with creating detailed project plans assisting in developing, scheduling and tracking project timelines.
• Supported project governance and provided regular project communications to the project manager and business areas.
• Performed feasibility, adaptability study and risk analysis to identify the business critical areas from USER perspective .
• Involved in IT SOX Audit project-work encompassing direct reports.
• Prepared test cases, test plans, test strategies, traceability matrix on MS Excel for QA team.

Confidential, Minneapolis, MN

Senior Business Analyst

Responsibilities:

• Analyzed impact of proposed solution across the business, develop use cases to explain/demonstrate business requirements/specifications to IT team, and contribute a business process perspective during design reviews.
• Facilitated walkthroughs with business SME’s from loan origination, processing, underwriting and closing domains.
• Prepared BRDs for Consumer loan lending process, ALS Loan Booking Process, Payment Applications
• Interacted extensively with business through JAD sessions and one on one interview sessions to write use cases, drawing UML diagrams and designing graphical user interface prototype. Using Gliffy constructed online diagrams and flow charts for SWOT analysis & Wire frames.
• Designed GUI screens for GUI related projects per the BRD. Used tools such as iRise
• Worked closely with on-site and off-shore team members, resolving issues that surfaced during this stage of the software development lifecycle.
• Applied Iterative Model technique in every stage of the SDLC.
• Managed the workflow process using SDLC methodology and Iterations.
• Studied simple Fixed Income securities (Bond) to more complex structured products like MBS (Mortgage Based Securities) and ABS (Asset Based Securities).
• Documented reconciling financial data submitted by Servicers and Trustees for a mortgage loan servicing application.
• Prepared Detail Business requirements documents (BRD) and assessment of current OTC derivatives Equity SWAP’S, Interest Rate Derivatives, Interest Rate SWAP’S.
• Extensively used ER (entity relationship) diagrams and performed data modelling
• Worked with Information Architect to create wire-frames / prototypes of the web based application.
• Manipulated data using pivot tables, pivot charts and macros.
• Worked directly with senior development engineers to identify areas to focus testing activities, report and track defects and project schedules. Helped them wherever they needed.
• Created test plans on newly boarded loans and produced test plan documentations for newly built applications and modifications.
• Extensively involved in user acceptance testing, performance management and documenting user manual.

Environment: Rational Requisite Pro, Treasury, iRise, Mortgage, credit products, SOAP, HTML, FIXML, XML,FIX Protocols 4.4 JavaScript, J2EE,Data flux,, Rational Rose, Agile, Gliffy, UML,OBIEE, Calypso, SQL, Cognos, RUP, MS Word, MS Excel, MS PowerPoint, MS-Project, MS SharePoint, Crystal Reports, MS Visio.

Confidential , Montvale, NJ

Division of WUPOS

KYC compliance/AML Business Analyst/ Systems Analyst (Finance/Compliance)

• Involved in research and development of business opportunities ideas based on scope of the project.
• Conducted interviews with key business users to collect requirements and business process information.
• Performed extensive requirement analysis including data analysis and GAP analysis.
• Developed business requirement specification documents as well as high level project plan.
• Ensured CIP requirements, customer due diligence and Enhanced Due Diligence policies are being followed based on KYC norms for specific countries.
• Documented technical compatibility by gathering adequate requirements to mimic client's platform requirements for Actimize AML as a part of CDD/ECDD.
• Involved in technical breakouts with cross functional teams to ensure the technical requirements were feasible and.
• Documented artifacts required for each cycle in Agile/Scrum. Used Jira Agile for management of team projects
• Assisted in designing SOW agreements between the client and external vendor (Actimize) to ensure it adheres to business needs.
• Designed Technical, Functional and Business requirements artifacts.
• Created UML to ensure the business logic is clearly demonstrated to developers, created use cases to understand the narratives.
• Conducted FRS walkthroughs with technical departments to ensure design is accurate.
• Reviewed defect reporting and resolution in Mercury Quality Centre to track project progress against schedule. Used Bug Tracking Systems Jira to prioritize
• Wrote and executed system test plans, test cases and test data on MS Excel for the web-based application.
• Performed functional, smoke, regression, usability, system and integration testing.
• Identified, organized, and documented the changing requirements for the application using Rational Requisite Pro.
• Engaged in system testing during User Acceptance Testing (UAT).

Environment: Rational Requisite Pro, iRise, Actimize, SOAP, HTML, XSD, XML, JavaScript, Tandem, TIBCO, J2EE, Agile, Data flux, JIRA, Rational Rose, RUP, MS Word, MS Excel, MS PowerPoint, MS-Project, MS SharePoint, Crystal Reports, Axure, MS Visio.

Confidential

Senior Business Analyst/ System Analyst

• Lead business initiatives including brainstorming on new functionality for current e-commerce systems.
• Worked on Advance Loan System and well versed with all phases of Software Development Life Cycle (SDLC)
• Extensively involved in developing procedures for Reconciliation of General Ledger for all proceed transactions across all the municipalities of the State.
• Documented e-commerce process flow for Business processing of BtoC and CtoB
• Worked on Gathering and documenting PCI regulations and requirements for credit card payments.
• Documented BASE24 POS PCI-DSS compliance requirements and created traceability matrix with given functional requirements.
• Upgraded all POS machines to meet PCI-DSS across state of New Jersey.
• Gathered and documented the requirements that were critical to the business mission and used those requirements to design application software
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Created RFP ( Request For Proposal)
• Created use case scenarios and documents work flow and business process.
• Documented business workflows textually as well as in UML diagrams (State diagrams) according to RUP, for the stakeholder review
• Analysed and documented Business requirements and detail design of the software for full understanding of the business.
• Created web responsive payment page for mobile using CSS
• Involved with Architecture teams to design BMC Remedy Action Request System, communicated to ARS development teams.
• Completed business analysis, system analysis, prototype, and design and testing for Treasury Accounting including areas of Cash Management, Investment Accounting, Debt Management, and System Security and Workflow.
• Conducted FRS and URS reviews and walkthroughs with the designers, developers and stakeholders
• Prepared the UML advanced Use Cases ( Consolidated document)
• Used Requisite Pro to document requirements, associated change requests with requirements and connected requirements with Use cases.
• Implemented the screen prototypes as UI mockups for application functionalities, which serves as go-to shop for Business Client, Development and Quality Control teams, using iRise.
• Supported IT unit creating functional specification documents for the design, development and implementation of strategic projects.
• Supported the assigned project manager with creating detailed project plans assisting in developing, scheduling and tracking project timelines.
• Created and maintained trouble tickets through Atlassian/Jira.
• Supported project governance and provided regular project communications to the project manager and business areas.
• Performed feasibility, adaptability study and risk analysis to identify the business critical areas from USER perspective .
• Prepared test cases, test plans, test strategies, traceability matrix on MS Excel for QA team.

Environment: Rational Requisite Pro, iRise, ITIL, ARS 7.0, Remedy 6.*, SOAP, HTML, XSD, XML, JavaScript, Tandem, TIBCO, J2EE, Agile, Data flux,, Rational Rose, RUP, MS Word, MS Excel, MS PowerPoint, MS-Project, MS SharePoint, Crystal Reports, Axure, Mobile technologies, MS Visio.

Confidential

Senior Business Analyst (Capital Markets & Securities)

RESPONSIBILITIES:

• Gathered and documented business requirements based on current EAO systems functionality, Equities, Fixed- income, Derivative and Mutual Fund.
• Prepared BRD’S for Foreign Exchange Swaps, Equity options, Swaptions, Foreign Exchange Options and Equity/Index Derivatives, Liquidity Ratio Analysis, Liquidity Gap Analysis.
• Analyzed legacy system, identified system interfaces that may impact the new system and developed requirements specification document for both Mainframe and comprehensive web based applications.
• Verified functional specification and validated interface with web based system and data conversion from legacy system, Documented all facets of Sarbanes-Oxley 404 compliance. (SOX)
• Collected business processes as well as business rules and ensure that applications capable of supporting requirements.
• Performed GAP analysis of current new account opening processes and compare with proposed system enhancement.
• Interacted with Subject Matter Experts (SME), Project Managers, Developers and Participated in JAD session for managing requirements and to elicit Use Cases.
• Developed Use cases for Account Transactions, New Account Workflow and User Reference Data.
• Designed and Developed Use cases, Activity diagrams, Sequence diagrams, swim lane diagrams, State diagrams and Collaboration diagrams using MS-Visio.
• Assisted with QA/Testing to convert Use case to test case.
• Worked with the Quality Assurance Team to test different release and to develop test plans and test cases for Integration, System and Regression testing.
• Prepared, analyzed, modified and documented testing guidelines, procedures for User Acceptance Test (UAT).
• Used SQL Queries to retrieve and check database contents for defect reporting.
• Planned, Maintained project progress and status through MS Project and coordinated between project managers, stakeholders.
• Developed requirement Traceability Matrix on MS Excel to manage changing requirements.

Confidential, San Francisco, CA

Senior Business Analyst

Responsibilities:

• Performed the requirement analysis, impact analysis and documented Business Requirements Document (BRD) and Functional Specification Document (FSD) using Rational Requisite Pro.
• Prioritized deliverables, identified gaps, tracked defects, defined software requirements, created artifacts for testing and development.
• Gathered knowledge on HL7, HIPAA rules and regulations.
• Mapped HIPAA compliant EDI transactions for 837: healthcare claims and 835: payment advice transactions
• Collaborated efforts with technical staff and subject matter experts to establish the technical vision of product and analyze triple constraint tradeoffs.
• Analysed business processes, requirements, and data necessary to provide detailed logic for ETL development.
• Created UML diagrams- Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Visio.
• Documented the Traceability Matrix for tracing the Test Cases and requirements related to them.
• Conducted GAP Analysis of current state (As-Is) ICD 9 and proposed state (To-Be) ICD 10 situations and represented the same on MS Visio.
• Supported development of UAT cycle test scripts, Review User Acceptance Test Plan (UATP) and attend walkthrough
• Managed the planning / test process for Medicare Part D Pharmacy Claims (PBM).
• Analysed, maintained and updated FAQ knowledge base in SharePoint for better data accuracy and better timely data availability

ENVIRONMENT: MS PowerPoint, API, SOAP, VB.NET Requisite Pro, XML, J2EE, MS Visio, Share Point Dreamweaver, MS Excel, Gliffy, MS Access, Oracle, Waterfall SDLC.

Confidential, IL

Sr. BUSINESS ANALYST

Responsibilities:

• Interacted with business owners to identify business system needs, evaluated solutions for business problems and proposed alternate methods to increase efficiency.
• Accumulated customer requirements from various end through surveys, interviews and translated them into system requirements.
• Extensively worked with Portfolio Managers and experienced Investment Management Teams in gathering, analysing and organizing Business Requirements.
• Worked as a liaison between Users, QA team, and the Development team to facilitate communication and explain business requirements and technical features as necessary.
• Analysed the requirements and transformed them into the BRD and FRD.
• Developed Use Cases using Mercury Quality Centre and Use Case diagrams using MS Visio.
• Developed data flow diagrams, illustrating the flow of data from the legacy systems into the Application database tables, along with checkpoints for testing / verification.
• Conducted JAD sessions with stakeholders, end-users, SME, and QA/Development Team Leads to determine business and functional requirements for the project.
• Performed Gap Analysis to identify the gaps in the current system.
• Created standardization documentation for UNIX server builds for new customers.
• Reviewed defect reporting and resolution in Mercury Quality Centre to track project progress against schedule.
• Wrote and executed system test plans, test cases and test data on MS Excel for the web-based application.
• Performed functional, smoke, regression, usability, system and integration testing.
• Identified, organized, and documented the changing requirements for the application using Rational Requisite Pro.
• Engaged in system testing during User Acceptance Testing (UAT).

Environment: MS Project, MS Excel MS Visio, Loan orientation, API, SOAP, ASP.NET, Share Point, Oracle, RUP, Rational Suite (Requisite Pro, Clear Quest, Clear Case), UNIX, J2EE, Business Objects, XML, Mercury Quality Centre