Sr Ecommerce Manager (architect) Resume
EXPERIENCE SUMMARY:
- Accomplished professional around 17+ years of IT experience.
- Delivering various stakeholder projects utilizing global delivery teams.
- An effective IT professional with experience in integrating complex business and technology solutions.
- Able to lead collaborative cross - functional teams working in a matrix environment.
- Includes a diverse technology and application, Ecommerce background in the different industry.
- Working on wide-range of business objectives that are data intensive and mission critical to daily operations.
- Has in-depth understanding of software systems environments, development platforms and Software Development Life Cycle.
- My work has shown to be a dynamic, flexible and resourceful.
- Was appreciated for my technological skills and appreciated by leadership for management skills.
- A goal-oriented, high energy and customer focused team player putting the needs of the stakeholder first.
TECHNICAL SKILLS:
- Project Life Cycle Management
- Waterfall / Agile
- Iterative Development using RUP
- Statement of Work (Sow)
- Service Level Agreements (SLA)
- Visio
- Microsoft Project
- Clarity
EXPERIENCE IN:
- Project Estimation and Resource Planning
- Issue/Risk mitigation
- System Analysis and Design
- Users/Client Interaction
- Onsite - Offshore Coordination
- Production Support
- Development
SKILL INVENTORY:
- Project Planning & Management (Agile, Waterfall)
- Service Level Agreement
- Strategic Planning & Development / Alliances / Partnership
- Risk / Change / Communication Management
- Scope Development and Management
- Organizational Design & Resource Management
- Release, Transition & Knowledge Management
- Application Development, Implementation/Deployment (Legacy & Distributed Apps)
ANALYSIS/DESIGN SKILLS:
Languages: Java, VB, SAP-ABAP, PL/SQL, C, C++, PHP, Centura, ASP.
Scripting Languages: Java Script, VB Script, DOJO, Ajax
Server: Documentum, Filenet, Tuxedo Service, IIS, Weblogic, JBoss, Websphere, Tomcat, Oracle Application Server
Database & Data warehousing: MySql, Oracle, DB2, SQL Server, Sybase, AbInitio ETL, Informatica
Web Technologies: HTML, DHTML, XML, JSP, Servlets, ASP, JSF
Ecommerce: Demandware, Websphere Commerce, Hybris and Hybris CPQ
Productivity Tools: Rapid SQL, TOAD, PL/SQL Developer, WSAD, RAD, Eclipse, PL/SQL Developer, Embarcadero, SQR, Crystal Reports, Jasper Reports, JEXCEL, POI, SAP-BI
Open Framework: Spring, Struts, Hibernate, Open Symphony, SOA, Gem Fire
Defect/task tracking: Team view, JIRA, Confluence, TFS
Release management: Maven and Bamboo
Design Patterns: Post redirect get, Prototype, Singleton, Adapter, MVC, Factory, Façade, Singleton, Data Access Objects, Service Locator, Front Controller
Middleware: Mule ESB, Data Power, Websphere Message Broker and MQ
Webservice: Jax-ws SOAP, Jax-rs REST
Repository Tools: CVS, RCS, VSS, SVN, bit bucket
Testing Tools: Winrunner, Silk Test
Operating System: Unix, IBM Mainframes, Windows Platforms
APM: Wily, Dynatrace
SUMMARY OF EXPERIENCE:
Confidential
Sr eCommerce Manager (Architect)
Responsibilities:
- Due to project complexity was actively involved on architecture of this project, this project involves Hybris CPQ 6.3, SME
- Managed project schedule, budget and escalated risks, issues to the management on need basis.
- Prepared steering committee slides about the project status on weekly basis and present to stake holders and executives.
- Project team followed agile methodology and sprint was planned for 3 weeks.
- Review and modified the scope/statement of work, estimates, schedule, assumptions, acceptance for the vendors.
- Prepared NFR, architecture diagrams, was active decision maker on all technical decisions, evaluated existing Webservices JCO calls and recommended the modification, cut over activity and Go Live checklist.
- Closely worked with SAP vendor for understanding the Hybris roadmap and plan our project phases accordingly.
- Was responsible for hire, fire, employee evaluation, Prepare the New Hire 90 day’s plan and meet the management business objectives.
- Closely worked with Infrastructure team for accessing webservice end points, SAR, F5 load balancer and DBA team.
- Managed two vendors, our internal offshore team and onsite teams, was leading the end to end project.
Confidential
Project Manager/Lead Architect
Responsibilities:
- Managing the vendor project manager’s and their respective tasks, leading the IT track (i.e. includes Pay metricss, Vertex, PKMS, Hyrbris-DataHub, SAP, infrastructure track leads).
- Prepared steering committee slides about the project status on weekly basis and present to stake holders and track leads.
- Track project against its schedule, budget and reporting status to management on a regular basis.
- Was part of the Capital project request, recommended some changes around capital vs expenses and hybris 5.7 license negotiation.
- Proposed new work flow to execute the tasks, defects, bugs, enhancements in JIRA confluence,
- Prepared and reviewed RACI chart with each track leads and evaluated expected deliverables from the vendor.
- Was leading the cutover activity, CAB process while implementing the project for soft/hard launch.
- Prepared capacity work sheet to measure the effort each individuals and made sure to achieve the sprint goal.
- Review the scope/statement of work, estimates, schedule, assumptions, acceptance for the vendors, recommended if any changes required and validated with internal legal department.
- Was part of the Go-NoGo decision, Disaster Recovery exercise, SAP/Hybris refresh on different landscapes.
- Involved in phase 2 project, integrating with Widen DAM, Decommissioning legacy sites.
Confidential
Technical Manager
Responsibilities:
- Organized and facilitated project planning, daily scrum stand-up meetings, sprint and release planning and other agile development related activities.
- Collaborate with customers, vendors, industry consultants, and senior company management to define service levels. Integrate activities with business units and other IT departments to ensure the successful implementation and support of project efforts for B2b and B2c.
- Track project against its schedule, budget and reporting status to management and client on a regular basis.
- Interacting with the client and development team to maintain the priorities, if needed negotiate the timeline.
- Recommended new processes where needed to improve quality, cost efficiency, or on time delivery and maintained awareness of new, emerging technologies.
- Work closely with marketing teams to develop and implement a customer relationship & customer experience management roadmap.
- Was responsible to guide a team with cross function areas including DW developer, architects and testing
- Partners in with the business in solution identification and requirements definition and ensures continuity of understanding throughout the development cycle.
- Developed risk assessment, risk mitigation, documentation of issues, assigning issues and tracking issues closure, escalates the issues if needed.
- Preparing the scope/statement of work, estimates, schedule, assumptions and acceptance for the client.
- Worked closely with customers and pre-sales teams to manage customer trials, propose technical solution with options.
Confidential
Architect / Manager
Responsibilities:
- Integrated customer platform (ICP) is the organizational level initiative started by State Farm to come up with an online integrated platform available for customers and agents that will provide enhanced user experience.
- Prepared ADS, ADD for architectural changes based on the need and also explained pros and cons.
- Participated in mobile and web application architecture planning, Project Schedule, Framework design to determine optimal solution architecture, efficiency, maintainability and scalability.
- As the project was implemented with SOA architecture was fully engaged with different development centers to resolve the dependencies, issues, risks and make sure to meet project deadline.
- Was familiar with clients entire solution landscape and help leverage and extend that landscape to meet biz needs.
- Conducting project risk issue meetings and interacting with architecture team, technical team, business team based on the needs. Update the weekly project status to the stakeholders and act accordingly.
- Communicate strategies across IT teams and fosters collaboration in IT and business area.
- Plan, organize, control and lead subordinate functions within established budgetary and manpower plans.
- Utilize a mix of offshore and onshore development organizations to deliver efficient and quality software applications.
- Was keeping track of the vendor deliverables as such data management, system test plans, ensure software quality assurance state farm standards are achieved and validate that business goals are accomplished.
Confidential
Application Architect
Responsibilities:
- Identifying and articulating needs, determining project scope, creating a plan, estimating project costs, effort, duration
- Evaluated the feasibility of the architecture and technologies related to a business changed.
- Presented the tactical and strategic benefits of adopting a consistent architectural approach within the context of the
- Assist in prioritizing and preparing data architecture and recommend data management solutions, methodologies.
- Researching and implementing skill gaps and new skill required meeting changing technology and business needs.
- Identified the risk impact of architectural changes on the business, application relationships and data flow.
- Provided buy/hold/sunset recommendations for B2b, B2c application.
- Implemented different projects of Data direct (CLA, SLA, Contribution, Policy tree) and were fully responsible for SDLC.
- Defined standard methods and processes for system integration and ensure adoption and use of those standards.
- Developed project plan, Project Schedule, gathering requirements from business users and deal with production issues.
- Suggested some technology changes based on the business requirement and traffic while accessing the application.
- Assist in developing business test cases with respect to the need of the application before business user starts testing.
- Preparing High Level and detailed System design, Data flow diagrams for the project based on need.
- Assisted with web Services and make sure that the connectivity of consumer and providers are working fine.
Confidential
Application Architect
Responsibilities:
- Implemented different projects as AARP Credit Card Program, Vitality Eligibility Program, Ecommerce, Rx Compliance Advisor and was fully responsible for SDLC.
- Engage with stakeholders, Develop project plan, Project Schedule and deal with operational issues.
- Was fully involved in implementing and integrating vendor software with current architecture, risk analysis and CR’s.
- Responsible for the creation of IT business case & detailed project plans in Clarity
- Responsible for creating artifacts necessary for application development using Requisite Pro and Clear Case.
- Responsible for the financial and communication plans for the program.
- Analyze and assess risks, assumptions and develop corresponding program charter and execution plans.
- Assist in developing logical / physical data models and Web Architecture intended for the Incentive management system being managed under Agile Methodology
- Provided technical assistance with Tuxedo Service, Production Reporting / Interactive reporting architecture.
- Manage / Implement application development methodologies such as Waterfall, Agile, and Iterative development using global delivery teams.
- Facilitate project meetings, JADs, Scrum and other necessary due diligence for the successful implementation of ongoing projects
- Establish ongoing lines of communication with the project team with continuous monitoring and management of IT Application risks
- Negotiate and resolve issues as they arise across areas of the project and where they impact on other activities, systems and projects.
- Weekly Senior Management status reporting using Swim Lanes.
- Active business liaison for requirements scope, SOW, Risk & Change management. Implemented project data and communication management through Microsoft® SharePoint™.
- Responsible for driving business & technical requirements and successful implementation of this project.
Confidential
Solution Architect
Responsibilities:
- Responsible for leading and providing architectural standards to the project and also shared the knowledge among the team to have a consistency on the system design and analysis.
- Responsible for the architectural solutions of RDIS system leveraging client server technologies and Sybase database capabilities.
- Responsible for developing solutions designed at participant self-servicing contact information and other RDIS data.
- Responsible for Database design as well as object and data modeling for various transactional activities aimed at storing on-line transactions.
- Was involved to configure RDIS web project to the Filenet content management system to display documents on fly.
- Analyzed applications to identify bottlenecks in performance and opportunities for improvements to the workflow.
- Teamed with other developers and architects to determine optimal solution architecture, efficiency, maintainability, and scalability of a vended solution for retirement services.
Confidential
Technical Lead
Responsibilities:
- Organize steering committee meeting, including ensuring those minutes will be taken.
- Review the code base and the standards before goes to UAT, PROD deployment.
- Develop and Implement a road map for outsourcing Application Development and Maintenance with a goal of creating Centers of Excellence (COE) for key technologies and departments.
- Develop a sourcing playbook for the various offshore models while socializing Global Delivery Model (GDM) application amongst various departments.
- Responsible for leading and providing architectural support for strategic projects designed to achieve operational efficiencies not only for IT but also generating significant process improvements for the business partners.
- Prepare project status reports and project change requests for the steering committee.
- Responsible for the architectural solutions of retirement services system leveraging client server technologies and mainframe database capabilities.
- Responsible for the project estimates, resource allocation, time line, budget review technical specifications and various design documents depending on the project needs.
- Involved in configuring Documentum content management system to download the tunes from the Singtel online web site.
