PROFESSIONAL SUMMARY:

• Over 9 years of IT experience across various domains and over 5years of experience in Salesforce.com CRM platform using admiration, development, integration, deployment, communities, lightning component development, lightning design system and classic to lightning migration and 4 years of experience in Java/J2EE.
• Profound knowledge of Software Development Life Cycle (SDLC) concepts from planning through implementation and maintenance. Proficient in formulating planning and documentation for project scope, process design, system configuration, test readiness, deployment and post implementation support.
• Proficient with Sales Cloud, Service Cloud, Call Center, Force.com, Portals, Chatter and App - exchange on Sales force.
• Expertise in Object Oriented Programming using Java and J2EE related technologies.
• Expert in design and development of applications using JAVA/J2EE technologies like Servlets, JSP, JMS, JDBC, JSF, Struts, EJB, Hibernate, Spring, Web Services, Java Beans, RMI and XML.
• Experience in programming, deploying of middle-tier popular J2EE Application Servers like IBM WebSphere, JBoss and Tomcat.
• Experienced in customizing standard objects Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards, Extensively Created Roles & profiles and configured the permissions based on the organizational hierarchy with Data Cleansing, Instrumental in Designing Custom Formula Fields, Field Dependencies, Validation Rules, Workflows, Approval Processes, Page layouts and search layout.
• Experienced in developing and designing business logic for Salesforce.com using Force.com Apex triggers and Apex classes, Proven Master in integration of Salesforce.com Applications with Other applications with an emphasis of the Web Services/XML and other Integration Tools, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Implemented workflows and Batch classes and schedule jobs for send sending notification.
• Written triggers and batch classes in Salesforce.
• Strong exposure in creating various Page Layouts profiles and configured the User permissions based on the organizational hierarchy, Experience in creating validation rules, workflows, approval process, and dynamic approval process, implementing and supporting modules like Partner Relationship Management and Service Cloud implementation, in data migration from Legacy Systems using Data Loader, Import Wizard, pervasive, Cast Iron and Demand Tool. Have good knowledge on Informatica/ETL Tool and Informatica on Demand.
• Secured hands on experience in Administration setup like manage Users, Security Controls and Data Management, High experienced with Web services API, WSDL, SOAP, XML, and XSLT, Proficient in working with Java and associated J2EE technologies like JSP, JDBC, EJB 2.1, EJB 3.0.
• Experience with Git and GitHub.
• Lead Development team to build applications and websites for clients. Spear headed the adoption of Git and GitHub internally as well as code review to ensure code was being developed.
• Skilled in understanding and implementing the new salesforce Lightning Experience.
• Analyzing the Scenarios for switching between salesforce classic and the Lightning Experience.
• Used the Lightning Aura framework to build the components when upgrading legacy customer portal to Community for Clients.
• Worked on consolidation of all existing Workflow rules in the Lightning Process builder flows and created one process builder for each object and managed all actions in the single flow.
• Good with software development fundamentals like data structures, OOPS, RDBMS, and design patterns
• Worked with OOPS concepts such as Inheritance, Encapsulation, Abstraction and Polymorphism.

TECHNICAL SKILLS:

Salesforce Technologies: SalesForce.com, Force.com, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages/ Component, s-Control, Apex Web Services, Partner WSDL & Enterprise WSDL, Work Flow and Approvals, Dashboard, Analytic Snapshots.

Salesforce Tools: Force.com IDE (Eclipse), AJAX Tool Kit, Force.com API tools (Data Loader), Force.com Explorer, Force.com Platform

ETL Tools: Data Loader, Salesforce-to-Salesforce, Apex- Explorer, Informatica.

Languages: Apex, C/C++, Java, HTML, XML, CSS, AJAX.

Database: SQL Server 2008, Oracle, MySQL.

Web: HTML, XML, CSS, JSP, JavaScript, WSDL, SOAP.

Tools: MS Office, Adobe Photoshop, MS Excel, Silverlight, Eclipse IDE.

Web Servers: IBM WebSphere 4.x/5.x, Apache Web Server, Tomcat 6.x

WORK EXPERIENCE:

Confidential, Denver, CO

Sr. Salesforce /Lightning Developer

Responsibilities:

• Used Force.com Developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
• Used Cameleon - configuration to customize the orders in salesforce.com using complex configuration rules maintained in Cameleon.
• Customized application to extend Salesforce functionality and wrote Apex Classes to provide functionality to the Visualforce pages .
• Designed various webpages in Visualforce for customers to select a variety of services offered by the Org and integrate them with the team.
• Created Visualforce Pages to provide UI to the custom objects.
• Developed and maintained SFDC analytical reports and dashboards for management review and planning for accurate forecasting purposes.
• Developed Salesforce.com ETL processes using Cast Iron, Informatica, Java and Salesforce Web Services Java API.
• Administrator for different salesforce.com CRM application for sales cloud and service cloud .
• Wrote custom controllers implementing complex code for retrieval from Sales Force to Visualforce pages.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Created Page Layouts, Record Types, Profiles, Permission sets, security and sharing, Cases, Report Types, Reports and Dashboards, master-detail and lookup relationships.
• Used force.com that connect interact Salesforce with lotus notes to insert contacts and add the emails and also integrates the chatter with same time (a feature for messaging within lotus notes).
• Performed Apttus CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows.
• Strong understanding of Salesforce standard objects and Apttus CPQ application.
• Apttus CPQ to mirror sales processes, including products and respective pricing.
• Configure Salesforce.com CRM to facilitate Apttus implementation.
• Expertise in Apttus CPQ, LDAP and Integration with Share point.
• Knowledge of Apttus development
• Experience in CPQ Merge Service, Configuration and Pricing APIs (Apttus customization)
• Experience configure price quote (CPQ) app such as Apttus or SteelBrick is a plus.
• Setting up and configuring Salesforce.com and SteelBrick for client use including customizations to meet our clients’ desired business processes, reports and dashboards
• Familiar with Apttus admin settings, Apttus custom settings and DocuSign settings.
• Driving business requirement related meetings in order to capture the technical requirements for the CPQ implementation.
• Customized the Configuration Process and Document Engine for Big Machines application.
• Responsible for user management in Big Machines .
• Used Salesforce Automation Process, created workflow rules and defined related tasks, time-triggered tasks, email alerts, and field updates to implement business logic.
• Designed and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Worked as enhancement developer and team member , performed the roles of Salesforce.com Developer and Administrator in the organization.
• Worked closely with Java development team in Agile Environment to build and support current dashboards and portals.
• Monitoring and addressing system related defects by the business.
• Environment: Saleforce.com platform, CPQ Sandbox, Force.com Sites, Apex, Visual Force (Pages).
• Responsible for Data load operations using Force.com Apex Data Loader .
• Designed and deployed Custom objects, Entity-Relationship data model, Cross Object Formulas, roll up Summary, validation rules, Page layouts, Custom tabs, Components , to suit application needs.
• Responsible for setting up web service integrations, Worked with Web Services (REST API's).
• Implemented Salesforce.com web services client using Salesforce web services API, Java, XML and partner WSDL.
• Developed dynamic filter passing logic to reports thereby eliminating the need for multiple reports and Visual Force pages for exporting data.
• Involved from complete components deployment to Production.
• Familiarity with Zuora functionality and some knowledge of the Zuora soap API.
• Implementing a subset of the Zuora CPQ.

Environment: Saleforce.com platform, Apex, Apttus CPQ, Agile Methodology, Visualforce, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, SOQL, SOSL, Email Services, Security Controls, SteelBrick CPQ, Visualforce Controllers, Visualforce pages, Sandbox data loading, SQL, CPQ, Workflow rules, Eclipse, Java, SOAP, WSDL & RESTful Web Services.

Confidential, LA, CA

Sr. Salesforce Developer/Admin

Responsibilities:

• Working with user group for requirement gathering throughout the planning and implementation.
• Acted as initial point of contact with internal Salesforce.com users for user requests, issue resolution based on the predetermined requirements.
• Migrated data from external sources and performed insert, delete, upset, export on multiple records.
• Created productive documents which will be used by rest of the team to have better understanding of the related system; Salesforce.com CRM.
• Implemented Apex Scheduler and triggers to invoke Apex classes at regular intervals and to trigger them at some particular events.
• Customized the Salesforce.com integration with Big Machines.
• Worked on integrating SFDC with ETL tools like Informatica and Data Loader.
• Worked closely with business partners to realize the full capabilities of Salesforce.com CRM.
• Customized the Dashboards to track usage for productivity and performance of business centers and their sales teams.
• Featured key promotions and other offerings within the CPQ tool.
• Administered Salesforce CRM applications for Sales, Marketing and Support Departments .
• Installed Market and send Email Alerts and Field Updates according to the event.
• Work directly with Salesforce product team to integrate Trailhead tightly into everywhere people experience Salesforce.
• Developed various Apex classes, Controller classes and Apex Triggers for various functional needs in the application.
• Interacted with various business user groups for gathering the requirements for Salesforce CRM implementation and documented the Business and Software Requirements
• Managed different users and customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups.
• Created and maintained User Roles, Security, and Profiles that was required for the Salesforce Knowledge implementation.
• Developed various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rules, Reports, Dashboards .
• Developed page layouts with HTML pages using Salesforce pages with different Meta data dependencies.
• Well versed in cloud technology and on-premise infrastructure integration for Salesforce.com using Force.com platform, XML, Web Services and third-party packages .
• Developed Cascading Style Sheets (CSS) for creating effects in Visual force pages.
• Enabled Chatter for the Organization and to effectively communicate with the users in the Organization.
• Worked on Agile/Scrum Methodology using Version One and SDLC.
• Wrote SOQL queries and test cases and obtained more than 92% code coverage.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Familiarity with Zuora functionality and some knowledge of the Zuora soap API.
• Implementing a subset of the Zuora CPQ.
• Worked in Agile project methodology with four-week sprint and delivered the accepted functionality in each sprint.
• Integrated the Web Services for extracting the data from external systems.
• Used the sandbox environment for testing and migrated the code to production after testing.

Environment : Salesforce.com Unlimited Edition, Apex, Zuora CPQ, Agile Methodology, ETL, Sales Cloud, Service Cloud, Chatter Cloud, CPQ, Creation of Custom Objects, Custom Tabs, Email Marketing, Triggers, SOSL, SOQL Security Controls, HTML, Security Controls, Reports, Dashboards, Data Loader, Web Services, Force.com IDE.

Confidential, Houston, TX

Sr Sales force Developer

Responsibilities:

• The role is to ensure that the deliverables are expected to meet the business needs, be secure, scalable, maintainable, supportable and highly available, comply with standards and be consistent with the architectural framework.
• Conducting activity-based analysis of key business processes, identifying quick hits that result in efficiency gains and making final recommendations to management.
• Associated with Project Management, PMO and Business Analysis teams to provide project overview for business review and project kick-off meetings.
• Handling the tasks of providing technical direction for developing, designing and integrating systems for customers.
• Assigning the tasks, monitoring and reviewing the work of the development team.
• Providing timely and effective communication to internal stakeholders pertaining to quality, resource allocations and project issues.
• Responsible for creating and executing development plans.
• Performing code reviews and mentoring junior developers.
• Documenting the requirements for implementing Salesforce based Incident Management System.
• Closely associated with Salesforce.com consultants while implementing the solutions for the needs of organization.
• Customizing the Dashboards to track the usage for productivity and performance of business centers and their sales teams.
• Customizing tabs for among different business users groups and business centers.
• Supporting data migration activities for migrating data from various business centers and business center users with the support of Salesforce.com.
• Interacting with various business user groups for gathering the requirements for CRM implementation.
• Implementing the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Designing various HTML Email and Visual force email templates.
• Supporting Salesforce.com Application Setup activities and customizing the apps to match the functional needs of the organization.
• Developing Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developing Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Developing and deploying the workflows and approval processes.
• Integrating Salesforce with an external application using web service API’s.
• Working with sandbox for testing and code migration to the deployment instance after testing.
• Interacting with the Salesforce.com premium tech support team on a regular basis.
• Providing the training to the internal business users to use the application and develop their own custom reports.

Environment: Salesforce.com platform, Apex Language, Visual force (Pages, Component & Controllers), Pages, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Controls, Sandbox data loading, Eclipse IDE Plug-in, Zuora Subscription Services, Google Visualization API.

Confidential

Salesforce Developer

Responsibilities:

• Involved in Salesforce.com application setup activities and customized the Apps to match the functional needs of the organization.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Developed APEX Classes, Controller Classes and Triggers for various functional needs in the application.
• Developed and deployed Workflows and Approval processes for Opportunities and Products/ Assets Management.
• Implemented the requirements on salesforce.com platform and force.com IDE plug-in using Eclipse.
• Successfully established a new lead follow-up procedure which shortened the response time to qualified leads and generated more meetings for the account executives.
• Created and used email templates in HTML and Visualforce.
• Create Dashboard and Reports for the business users.
• Used the Sandbox for testing and migrated the code to the deployment instance after testing.
• Responsible for all the activities related to configuring Data loader, uploading data in .csv files into Salesforce.com, checking for the correctness of the data.
• Worked with Salesforce.com team to make application certified.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows.

Confidential

Java/J2EE Developer

Responsibilities:

• Worked directly with user groups in analyzing and specifying business requirements for the design and development of project.
• Designed application with UML (Unified Modeling Language).
• Developed application based on SDLC (Software Development Life Cycle).
• Actively involved in configuring the Application Server and deployed all the modules like Web modules and Business modules.
• Created user-friendly GUI interface and Web pages using HTML, JSP.
• Developed the Front-End JSP and HTML.
• Developed JSP's, Java Beans and Servlets to interact with Data Base.
• Extensively used JavaScript for client side validations.
• Used XML parsers to parse and fetch information from XML templates.
• Performed Unit Testing of all Modules.

Environment: Java, J2EE, JSP, Servlet, JDBC, SQL, JavaScript, HTML, Struts, CSS, Oracle, XML, Apache Tomcat Server.