SUMMARY:

• I have 4+ years of total IT experience, which includes one year as a java developer and 3+ years on the Salesforce platform.
• Salesforce consultant which includes both administrator and developer work in sales and service clouds
• Good knowledge on Apex development in creating custom Objects, custom Tabs, Triggers, Apex Classes, Force.com API, Standard Controllers, Custom Controllers and Controller Extensions
• Designed junction objects and implemented various advanced fields like picklist, Controller/dependent picklist Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, sharing rules and Approval Processes for automated alerts, field updates, and Email generation according to application requirements
• Developed Visual force pages, Visual flow and Custom Objects using Apex Programming on Force.com Platform.
• Experience in integration of AppExchange application with Salesforce.
• Experience in implementing Apttus for salesforce1.
• Experienced in building Custom Applications that includes administration, configuration, implementing and support experience with Salesforce.com platform.
• Performed deployment through Change set and ANT.
• Used version controlling tool Perforce and leveraged the same for deployments through Jenkins.
• Excelled in working with various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Forecasts, Reports and Dashboards.
• Experience creating Database design, Constraints, functions, Stored Procedures and SQL queries on SQL Server
• Experience with tools like Apex Data Loader, Eclipse IDE and Force.com IDE.
• Worked with SOQL, SOSL, APEX, ETL, REST and SOAP API Force.com and Web services API.
• Experienced in scripting languages like HTML, XML and Java Script.
• Experienced in JAVA/J2EE technologies, Oracle and SQL.
• Experience with Adobe Flash, Service Cloud, Sales Cloud and Chatter.
• Ability to meet deadlines and handle pressure in coordinating multiple tasks in a work/project environment. Versatile team player with excellent analytical and presentation skills.
• Strong understanding of fundamental business processes, excellent Communication and inter - personal skills with ability to work well in a dynamic team environment.

COMPETENCIES:

• A self-motivated personality, and able to work efficiently by myself, as well as, in a team
• Strong organizational and Verbal/ written communication skills to lead or facilitate discussions including remote teams
• Investigative skills to research data and query individuals to gain necessary data
• Work collaboratively within a team environment to meet aggressive goals and pre-defined measurement criteria
• Easily translate complex and detailed processes into scalable flowcharts and written technical documents
• Ability to work creatively and analytically in a problem-solving environment

COMPUTER SKILLS:

Salesforce Technologies: Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual force Pages / Components, Apex Web Services, Apex Custom Controllers and Extension, Salesforce.com customizations like Workflow Approvals, Dashboards and Record Type.

Eclipse, Force.com Eclipse IDE Plug: in, Force.com Explorer, Apex Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production)

Operating Systems: Windows 7/2003/XP/2000/NT/Vista/98, MS-DOS, UNIX

Languages: C++, C#, Apex, JAVA

Database: Microsoft SQL Server, MYSQL

Web: HTML, XML, CSS, ASP.Net, JavaScript, Asp.Net, JQuery, WSDL, SOAP

Tools: Force.com IDE, SaaS, PaaS, Data Loader, Informatica, Apttus, Microsoft SQL Server (SSIS, SSAS, SSRS), MS Office, Adobe Photoshop, MS-Project 2000,Visual Studio

WORK EXPERIENCE:

Confidential, Jacksonville, FL

Salesforce Developer

Responsibilities:

• Experience in salesforce.com CRM and its development life cycle.
• Worked on transition from Salesforce classic to Lightning.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visual force pages to develop custom business logic.
• Re-wrote the customizations in aura framework.
• Built generic lightning components for functionalities like Record creation (including record type selection) which lets admin group record types if there is long list to choose from.
• Used DocuSign which is an Apttus customer for document purpose.
• Have knowledge on conga composer and draw loop.
• Created lightning component for AppExchange package ‘Lightning Data Table’ so that it can be used for any S-Object by just passing the attributes from App Builder.
• Worked on case re-open process.
• Based on the business requirements, created multiple custom objects and fields (created lookup fields to maintain relationship between objects).
• Declarative Programming- Custom Objects, Custom Fields, validation rules, workflows, Process builder, Visual work flows, Reports, Dashboards, and Email Generation according to application requirement, approval processes, Record Types, Page Layouts, custom actions, custom links, custom JavaScript buttons, Queues.
• Experience in Apex programming language, Apex Classes, Apex Triggers, Apex Scheduler, Batch Apex, Apex Web service.
• Created Lightning Component Tabs and Visualforce Tabs.
• Involved in developing salesforce Lightening Apps, Components, Controllers and Events.
• Involved in creating Lightening Pages Inside Lightning Community Builder.
• Worked on Customer service project.
• Created customer service console for service representatives
• Consumed WSDLs to create callout classes for the Console.
• Created Test Classes, Test Scripts, Technical Specification Documentation and Deployed.

Confidential, Rochester, MI

Salesforce Developer

Responsibilities:

• Designed and customized visual force pages using controller extensions, custom controllers and standard controllers.
• Involved in Deployment, deployed all the classes, triggers, objects, components, pages from sandbox environment to production environment.
• Used Force.com query optimizer to map out the most efficient path to the data requested from database.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from comma separated values (CSV) files.
• Experienced in building Custom Applications that includes administration, configuration and support experience with Salesforce.com platform
• Integration of AppExchange with Salesforce.
• Configuring price quotes, renewals and management using Apttus.
• Developed and configured Dashboards, Reports and Report Folders for different user profiles based on the need in the organization.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visual force pages to develop custom business logic.
• Developed Visual Force Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages

Confidential, Raleigh, NC

Salesforce Developer

Responsibilities:

• Worked on Service cloud, Sales cloud.
• Experience working in service cloud, supporting cases, developed workflows and triggers for automated case resolutions.
• Writing Triggers and workflows.
• Designed and developed Apex Classes, Controllers and Controller extensions for various functional needs in the application.
• Developed Apex Triggers for various functional needs of the application and tested code.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities and Reports
• Created new custom objects, custom fields, designed page layouts, developed triggers and conducted unit testing.
• Developing Application with Agile Methodology.
• Have knowledge on data migration and integration between Oracle Legacy system and Salesforce CRM
• Implemented Web to case and Email to case features.
• Designed & deployed Custom tabs, validation rules, Approval Processes & Auto-Response Rules for automating business logic.
• Developed various Custom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rules.
• Developed several Custom Reports & Dashboards to better assist managers and also report folder to provide report accessibility to appropriate personnel.
• Constructed Role based Authorization on Object/Field Level.
• Created rule based automated workflows.
• Created different email templates and inbound emails using Visual force for the clients and customers.
• Developed Apex Classes, Controller Classes and Apex Triggers in accordance with the Governor limits for various functional needs in the application.
• Created and used HTML and Visual Force Email templates.
• Developed Visual Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages
• Familiar with SOAP and REST API’s.
• Extensive use of Custom Labels, Custom Components, Static Resources for Best Practices.
• Good exposure to AppExchange applications with the ability to find appropriate applications and install and customize.
• Managing communities and administrative work on communities

Environment: Force.com Platform, Force.com Sites, Public knowledge, Sharing Rules, SOQL, SOSL, Record Types, Page Layouts, Validation Rules, Apex Data Loader, Import wizard and Google webmaster.

Confidential

Junior Salesforce Administrator/Developer

Responsibilities:

• Developed The Salesforce.com Approval process for the users
• Implemented validations for some steps in the approval process by using Validation Rules
• Have Knowledge of web services by generating the necessary WSDL files for extracting the data from external systems to display in the pages of Salesforce.com.
• Involved in creation of technical and functional design document.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Involved in requirements gathering for the business and also analyzing the information provided by the business.
• Responsible for Data Migration and Data Management activities
• Wrote SOQL and SOSL Queries, Stored Procedures, Triggers and Prepared Statements.
• Developed test classes to cover the overall test coverage above 85% for deployment.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Customized page layouts for Salesforce.com standard and custom objects
• Configured users, roles, permissions and profiles as per business requirement
• Responsible for designing complex custom reports and dashboards as per client requirements.
• Implementing different types of custom fields like Pick lists, Formula fields, Hierarchal, Lookup, Master-detail and many to many relationships
• Worked with business units to gather, understand, configure the system according to their requirements.
• Worked on PKB application and configuring it to the sites
• Make the articles publicly available using Google search console
• Extensive experience in article management programmatically using batch apex
• Writing Triggers and workflows
• Customizing Error Pages for sites
• Involved in Effort Tracking, Status Reporting, Periodic review meetings and Stage reviews
• Responsible for Data Migration and Data Management activities in Salesforce.com using Apex Data Loader.

Environment: Salesforce.com, Workflow & Approvals, Profiles, Reports, Custom Objects, Security Controls

Confidential

Java Developer

Responsibilities:

• Involved in various stages of the project life cycle primarily design, implementation, testing, deployment and enhancement of the application.
• Involved in designing the system based on UML concepts which include data flow diagrams, class diagrams, sequence diagrams, state diagrams using Rational Rose Enterprise Edition.
• Designed and developed web pages using JSP, HTML and used JavaScript for client-side validation.
• Developed the web applications using the servlets, springs, jQuery, CSS, JavaScript.
• Developed UI using JSP, JQuery, Tiles, Java Script, and CSS.
• Developed the application using Struts framework.
• Used JDBC to connect to the database.
• Involved in Unit testing, System Testing and writing test cases.
• Design Database tables and Wrote SQL queries and stored procedures.
• Involved in design and development of the application in n-tier fashion based on MVC architecture standards and utilized Struts Framework.
• Developed Data Models and Stored Procedures.
• Developed Servlets to process update information.
• Used JDBC for communicating with the database.
• Responsible for maintenance and production support of the application documented design and functional aspects of the application.

Environment: Java, JSP, Servlets, Java Beans, MVC, JMS, EJB, WebLogic, JavaScript, Oracle, HTML, XML, Windows XP.