PROFESSIONAL SUMMARY:

• Certified PEGA Senior System Architect (CSSA) and Pega System Architect (CSA)
• Having 9 years of experience in IT Industry including 6.5 years of experience in PEGA PRPC in Analysis, Design, Development, Maintenance/Support, Integration and Deployment.
• Excellent knowledge of Pega Implementation lifecycle (Tool Installation, Design, Development, Migration, Testing and Deployment).
• Hands on experience on Pega PRPC Version 7.1, 6.3, 6.2, 5.x
• Proficient with DCO tools (Application Profiler, Application Accelerator, Sizing and Estimation, Application Document Wizard, Requirement Document Rules)
• Experience in designing and developing Business Rules Engine (BRE) and Business Process Management (BPM) applications using PRPC.
• Extensive experience in constructing Class Structure hierarchy and Rule Set structure based on Pega Guardrails.
• Strong exposure to Frameworks like Claims Repair (CR), Pega Warranty Management, Claims Work Station (CWS), Industry Framework (HCIF), BIX, Customer Process Manager(CPM) and Smart Dispute.
• Experience in creating flows, flow actions, assignment, properties and activities.
• Proficient in creating Application Rule, Access Groups, Operators, Rule sets, Rule set versions, Work baskets, Work parties required to develop the application.
• Created HTML rules, embedded pages and correspondence.
• Experience in developing applications using Service Oriented Architecture (SOA) such as Web Services (SOAP) and has Exposure in Pega CPM Framework
• Designed PRPC flows, Assignment, utilities, Decision, Spin - off and Split- Join shapes.
• Well-versed in PRPC flows, interpretation of all Flow Shapes.
• Expertise in building User Interface with flow actions, harness and section rules.
• Experience creating Declarative Rules, Decision Rules and Validation Rules to implement business rules and also to take decisions and route the workflow.
• Used Connectors and Services to integrate PRPC with external systems.
• Extensively used Clipboard, Tracer, Performance Analyzer (PAL) for troubleshooting and performance tuning of PRPC applications.
• Experience in Troubleshooting and Performance Tuning of PRPC applications using Rules Inspector, Clipboard, Tracer, PAL, DB Trace, SMA and Pega Log analyzer.
• Experience writing SQL queries for data validations with an understanding of underlying performance considerations.
• Experience in Functional, GUI, Regression, Integration, System, Database, Load, API and Black Box Testing.
• Excellent knowledge of all phases of Software Development Life Cycle (SDLC).
• Experience working on different software methodologies such as Waterfall & Agile.

TECHNICAL SKILLS:

Application Server: Tomcat, Web Sphere 8.0, WebLogic 10.3

Web Server: IBM HTTP Server/ Apache Tomcat 3.3/4.1, IIS

Development Tools: Pega 6, Pega PRPC Designer Studio 7, PEGA v6.2, PEGA PMF

Design Patterns: UML, IBM Rational Rose 2001 EE, Web 2.0.

Technologies: J2EE, JSP, JDBC, JMS, Web Services, ATG9.1 Dynamo Application Framework

Operating Systems: Microsoft Windows Visio, Rational Rose, Quality Center, Eclipse and Linux

Mobile technologies: Basic knowledge on Mobile Frameworks JQuery and Bootstrap

PROFESSIONAL EXPERIENCE:

Confidential, Indianapolis, IN

Sr. Pega Consultant / Lead / Architect

Responsibilities:

• Working with the various business teams to gather business requirements, designed prototype of the system and presented to the business users/managers.
• Used Smart Dispute framework to reduce service costs and improve customer satisfaction.
• Created High Level Class structure, Workflows while following company standards and guidelines.
• Flattened PRPC data model to support the object mapping to the ETL schema, so as to avoid use of BIX.
• Worked on Pega upgrade assessment strategy from v6.x to v7.1.7.
• Played a key role in all the environment and infrastructure tasks involving installation of PRPC, Frameworks.
• Designed Business Rules to implement, expansion and performance improvements System using Pega Rules Process Commander.
• Guided all disciplines involved in a new product's introduction.
• Lead projects at various clients through inception, elaboration, and construction phases Lead one of the largest projects (greater than 8,000 Person Hours) and implemented onsite/offshore development model.
• Development using PEGA Rules Process Commander V 7.1 according to the Business Requirement.
• Worked with the Project Managers, Business Leads, and Business Analysts to define business requirements for designing, testing, and building Pega systems solutions to meet those requirements.
• Creation of Class structure in Pega PRPC, HTML rules, Properties (Data types) and Correspondences.
• Developed Core Services for creating cases from cross commits like NBST and Image Utility, as they are the feed for eWorkflow.
• Used Connector wizard and service accelerators wizard for creating SOAP services/connectors.
• Participated extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Work groups.
• Created Declarative expressions for a value change on the properties.
• Involved in Creation of validation rules to implement business logic validation.
• Also involved in training sessions conducted by the organization to make work users feel comfortable with the new application.

Environment: Pega Rules Process commander V7.1 SP2, Smart Investigate, Rational Rose, Oracle 11g, XML, HTML, Web logic.

Confidential, New York-NY

Sr. Pega Developer

Responsibilities:

• Implemented Services and Connectors.
• Development using PEGA Rules Process Commander V6.3 according to the Business Requirements.
• Prepared Role Based Access group and Control document for the Pega Workflow team.
• Created Class structure, Workflows and Rule sets in Pega PRPC.
• Worked in Production Support team, wherein handling many critical defects and delivered it on time.
• Responsible for making Design documentation of the project, RTM (Requirement Traceability Matrix) of the project.
• Provided technical insight and direction on project initiatives from Pega expertise perspective.
• Creation of activities for implementing core business logic.
• Involved in Bug Fixing Activities with Lead and System Architects for Harness, Declare Expressions and when Rules.
• Developed business rules in PPFN Pega application to identify PPFN eligible loans using activities, decision rules.
• Develop Use Cases based on detailed requirements as defined by ESS Business Analysts.
• Coordinated in the SOAP service for the service Request and WSDL deployment.
• Prepared Role Based Access group and Control document for the Pega Workflow team.
• Used design tools like Microsoft Visio for designing the workflows of the application.
• Developed Rules for validation and Integration pertained to Rule-Connect and Rule-Service.
• Design and development of Harness rules, Layout and Sections. Performance test using PRPC-PAL tool.
• Involved in preparing development test cases as per the PRPC suggested approach.
• Prepared User Interfaces, expertise in connectors & services.
• Took ownership of several modules and managed a team and delivered the work in time.
• Handled the Ruleset Management for this module in an efficient way.
• Has Got Excelled in Creating the Flow and Creating the Class Structure Pega
• Expertise in Performance Testing using Rules Inspector, DB Tracer, PLA (Pega Log Analyser) and PAL (Performance Analyzer).

Environment: Pega PRPC V6.3, Web Sphere, iSeries, MS Visio 2007, Oracle 11g.

Confidential, CA

Pega Developer

Responsibilities:

• Design and implementation of key modules using PRPC 6.3
• Involved in understanding the project requirements from PRD and creating user stories in Rally for a particular Iteration.
• Involved in designing high-level class structure, workflows and rule sets in PRPC.
• Created the business process flows and flow actions in PRPC.
• Implementation of Decision tables, Decision Map-Values and Declarative expressions.
• Created activities and defined Rule-Utility-Functions for common processing.
• Defined Object activity methods to query the database.
• Facilitate knowledge transfer of PRPC functionality and application functionality.
• Creation of rules for Validation and integration rules Involved in Creating Activities, RUF, Work Flow, Construction of Business validation Rules, Data Modeling and Class Structure Design
• Involved in creating Reports(List view and Summary view)
• Worked extensively in all parts of the project for performance tuning, code cleanup, automated builds, version Manager Control.
• Developed prototypes for hibernate for object/relational persistence and query service.
• Involved in creating Reports(List view and Summary view)
• Involved in the complete development and documentation.
• Involved in review of Rules and design, Bug Fixing.

Environment: PEGA PRPC 6.3, Web logic, Windows, SOAP, MS SQL.

Confidential - Parsippany, NJ

Pega Developer

Responsibilities:

• Worked with line of business to evolve existing production processes to comply with new government and corporate regulations.
• Developed all the business rules for the Pega implementation.
• Involved in integrating the CPMHC with other PRPC applications.
• Involved in developing UI Screens, activities, and correspondence.
• Created High Level Class structure, Class Hierarchy, Workflows and technical design document.
• Provided technical insight and direction on project initiatives from Pega expertise perspective
• Designed and developed the User interface for the application by creating the harness and section rules
• Created Data classes and DB tables for integrating with external systems.
• Involved in implementation of CPM framework.
• Created Status Reports, Application profiles, Application Versions, Project resources, Project templates.
• Created Operators and Workbaskets, Test types, Test environments, and Test applications.
• Setup environment for development by creating required Classes, Rule sets, Rule set Versions, Access Groups.
• Configured service level agreements (SLA) by setting goal and deadline intervals in order to process the credit card application and Escalated the issue as needed.
• Developed Validation Rules and Integration rules pertained to Rule-Connect- and Rule-Service.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Participated in the requirements gathering and analysis with the business users.
• Administration activities like creation of Access Groups, applications, operator IDs, rule set versioning and locking, taking wraps and importing on QA machines for Quality Assurance.
• Created productruls and migrated zipfiles from development to QA, UAT & monitored Performance when regularly.

Environment: PEGA PRPC 5.5sp1, Web Services, XML, JavaScript, SQL

Confidential

Java/ATG Developer

Responsibilities:

• Worked on enhancements as part of Nike Digital Commerce organization’s Strategic Reset Plan that includes a number of capability investments implementation program. Enhancements of FormHandlers, Repositories, Pipelines, implementing scheduled jobs using ATG Scheduler.
• Migration of the US and EU websites for Nike to JBOSS server.
• Redesigned the order fulfillment batches as part of Agile implementation and scheduled them in Autosys.
• Implemented Pre Order functionality.
• Replaced the Tax calculation module and worked on integration with vertex tax service.
• Migrated non ATG external batch jobs which run against the catalog and inventory databases to generate the product and inventory feeds for Endeca, Bazaar Voice and other interfaces to ATG.
• Implemented promotion logic and order approval process flow chain using ATG rules.
• Redesigned the Manage Family module for the Employee site to comply with PCI requirements.
• Enhancement and bug fixes to nike.com checkout process flow for customer service agents.
• Worked on enhancing the CSR tool for Admin folks to manage order processing

Environment: ATG 2007.0, JBoss5, Java/J2EE, JSP, Servlet, XML, JavaScript, jQuery, JSON, Spring, Rest based Web services

Confidential

Java Developer

Responsibilities:

• Involved in Analysis, Design, Coding, and unit testing of the project.
• Developed the user Interface Presentation screens using Struts, HTML and JSP.
• Using Weblogic Work Shop tool for developing Servlets, JSP pages, XML and CSS Style sheets.
• JSP development involving creation of custom tags, java beans.
• Used JavaScript and Struts Validators for client side validation.
• Involved in writing the Stateless Session Bean using Session Façade Design Pattern.
• Involved in JDBC connection pooling to access the Oracle database.
• Implemented open source Log4j logging framework in whole application.
• Used ANT tool to build and deploy applications.
• Coding for DAO Objects using JDBC (using DAO pattern).
• Wrote SQL queries and Stored Procedures using TOAD for interacting with the Oracle database.

Environment: Java2.0, J2EE 1.4, JSP 1.2, Java Beans, JDBC 2.0, EJB 2.0, XML, Weblogic 8.1, ORACLE 9i, PL/SQL, HTML, JUnit, JavaScript