SUMMARY:

• MBA/MS/PMP with 15+ years of progressive experience in B2B software product development and client delivery. Versatile Product Manager with experience of delivering Analytics solutions through SAAS based product platforms in domains such as Digital Marketing, Energy, Aviation and Healthcare. Well versed in wearing multiple hats, playing roles from managing products, technology to customer success. Sharp eyes on converting combination of technology and organizational processes to a competitive advantage and exploiting it for strategic gains in market share and profitability.
• As a Technical Product Manager, lead product development from Ideation to Confidential
• Leveraged VOC to guide product strategy, scoping for new product features and development of business case
• Supported usability studies, developed wireframes for early validation of new ideas with customers; developed product specifications
• Lead Technology strategy by contributing to the definition of platform architecture in B2B software products emphasizing scalability, sustainable business processes and cost effective product implementation for customers
• Developed feature roadmap and executed delivery of products using Agile Methodology in a timely and cost effective manner
• Managed and lead geographically and culturally diverse cross - functional technical teams to achieve common organizational goals
• Proactive leadership skills to mentor, motivate and manage teams in a fast paced environment
• In depth experience designing and building SAAS based product platforms for Big Data Analytics and Modeling in various business domains
• Thorough understanding of AWS services for cloud deployment and micro services architecture implementation
• Well versed in cloud deployment of product services with cost optimization and horizontal scalability
• Working knowledge of Python and Perl for structured data analysis; previous experience as Data Analyst in Finance and MS thesis in probabilistic Artificial Intelligence using Hidden Markov Models
• Certified Scrum Master, well versed in Agile development methodology
• M anaged product development working as a liaison with stakeholders to conduct effective discussions on product requirements, data specifications, priority and timeline to ensure timely and high quality delivery
• Participated in new market development, helped in competitive landscape awareness and identified opportunities for value addition based on current set of services offered by Altran North America for entry in Auto market
• Well adept at identifying and addressing client needs; building solid relationships with clients; developing an awareness of organization’s services; generating new and unique ideas, approaches and solutions to complex problems and opportunities.

PROFESSIONAL EXPERIENCE:

Confidential, Burlington, Ma

Technical Manager

Responsibilities:

• Working as a Product Development consultant serving Healthcare, Aerospace, Industrial Automation and Automotive business units.
• Lead consulting engagement with The Weather Channel for new product development in the aviation product line. The Weather Channel’s aviation product portfolio contains a suite of applications designed for supporting commercial airline operations.
• Engaged with key stakeholders to identify the value drivers and defined product vision to allow for creation of horizontally scalable product platform to support new industry verticals.
• Conducted VOC analysis working with innovative customers for idea generation.
• Scoped new product featured, defined MVP and developed business case for client sponsor
• Lead technology assessment and developed product roadmap in line with product vision and organizational constraints.
• Lead the architecture strategy to develop new target platform architecture to align with the product vision and value drivers.
• Architecture strategy was based on defining micro services for use cases supported by Aviation product and also leveraging common data services provided by The Weather Channel to exploit the better quality weather data to uniquely position the product in the market. Micro services were deployed in AWS cloud which supported 3 different product verticals with AuthO based authentication framework to support multiple clients including mobile app and Kafka based messaging framework for data communication.
• Developed migration strategy to migrate products from current platform to the new architecture.
• Acted as the consultant product owner to deliver the features in roadmap using Agile Methodology.
• Developed user stories, wireframes and acceptance criteria.
• Lead cross functional client team an cross-geo Altran engineers for product development and delivery in a timely and cost effective manner
• Lead the development of DevOps function for sustainable quality delivery as the consulting engagement came to a wrap.
• Lead consulting engagement with Perkin Elmer as new product development consultant. New product was a software based on analysis of DNA for detection of certain diseases
• Worked closely with client sponsor, marketing and lead scientist to define product strategy and roadmap.
• Lead technology assessment and architecture definition; Architecture included NoSQL database MongoDB for horizontal scalability of data and Python based models to analyze parsed PCR instrument output.
• Developed product roadmap and plan compliant with ISO 62304.
• Developed detailed product requirements and validation procedure for the product development team.
• Lead technology architecture before transitioning to Altran’s project team for execution.
• Developed proposals for projects in Auto and Aerospace sectors for product development projects showcasing Altran’s natively built capabilities in emerging IoT offerings. Helped in development of GoToMarket strategy for new business.
• Developed delivery methodologies for emerging technology markets for high value add engineering services.
• Worked closely with head of Auto sales in North America to develop Auto business further by partnering with other suppliers in the area and forging new client relationships.
• Worked closely with Corporate in France to develop financial models for several consulting engagements with key clients to establish margin requirements on project keeping in mind strategic considerations like market share and need to grow in emerging markets.
• Supported due diligence process for acquisitions targets to bring new expertize in Altran in support for emerging tech markets.

Confidential, Lexington, Ma

Technical Solutions Manager

Responsibilities:

• Partnered with the biggest Energy in the US, which acted as a sponsor customer and lead development of FirstFuel’s analytics fledgling B2B product platform to support their needs.
• Performed competitive landscape, SWOT analysis and worked closely with management to echo the voice of customer and help evolve product vision.
• Lead cross-functional teams of product, engineering and data scientists to develop product strategy and platform architecture strategy.
• Developed feature requirements and drove the product roadmap internally for timely client deliverables.
• Developed integration solutions using Restful web services, SAML 2.0 SSO, automate Data feeds with error checks.
• Managed customer expectations on feature scope and timeline based on internal constraints; develop workarounds to ensure customer success.
• Worked closely with the client to deliver the product on time and quality with the promised integrations.
• Involved on day-to-day basis with the client to develop project plan for implementation of new product releases along with integration work based on internal product roadmap.
• Exploited opportunities for cross-sell within customer organization growing the revenue and increasing market share.
• Acted as SME of FirstFuel platform features in the client project team.
• Facilitated user acceptance testing on client side and conducted user training.
• Leader of a multidisciplinary globally distributed scrum team consisting of principal/senior engineers, Data Scientists and QA.
• Represented single voice of customer to development organization.
• Drove development priorities for new product development and sustaining engineering scrum teams.
• Responsible for roadmap to solve market problems for a multi-million dollar product line.
• Conducted interviews to define market problems and obtain customer feedback on design iterations.
• Developed the purpose and features document to capture the needs of customers in line with product vision for market leadership position.
• Created user stories defining context and minimum requirements for iterative product development.
• Documented product requirements in Jira tickets and develop a timeline based on internal sprints for product development.
• Designed ADA compliant UI treatment of the solution, which is responsive, accessible, and platform independent.
• Defined priorities and managed product backlog for a sustaining engineering and new product development.

Confidential, Needham, Ma

Manager

Responsibilities:

• Managed a team of 4 project managers to provide project management support for various implementation projects for onboarding clients to Confidential SaaS based platform and ensuring that the best practices and standard are followed in the process.
• Lead, mentor and manage a team of senior and junior project managers as direct reports.
• Assisted in Sales process to review sales pipeline for new project and change requests to effectively plan and prioritize work using proforma P&L and cost benefit analysis.
• Key contributor to product roadmap in SAAS based data analytics solution delivery.
• Conducted technical evaluation of the product and participated in developing NextGen product architecture and strategy.
• Worked as a project manager on Tier 1 - high revenue generating clients.
• Managed client relationship; providing valuable feedback to product team for future enhancements, exploit opportunities for cross sell/ up sell whenever possible to grow the business.
• Reviewed production/operations processes to identify areas for improvements and suggest solutions for efficient delivery and reducing maintenance costs.
• Initiated and managed an internal project to develop a build tool to streamline the process of deploying standard product platform and reduce the fixed costs of client implementations.
• Worked closely with Sales, Engineers, Product Development teams to foster a culture of cooperation for quick issue resolutions on projects.
• Managed a cross functional team of software engineers and BSAs on various projects as project resources.
• Closely involved in defining project scope and identifying discrete enhancement efforts as individual tasks or sub-projects and prioritizing them.
• Performed business analysis, impact analysis and feasibility analysis on projects to help set direction on projects, develop detailed timeline with deliverables.
• Reviewed and monitor ongoing projects and change orders to ensure sustainability and profitability of delivered solutions along with identifying risk areas for operations after delivery.
• Worked with internal Direxiss teams to set management processes, standards and controls for efficient execution on projects and effective customer expectation management.

Confidential, Chestnut Hill, MA

Project Manager/Tech Lead

Responsibilities:

• Responsible for managing multiple projects simultaneously of various sizes and complexity for departmental IT applications such as Facilities Assets Management system, Health Services system, etc.
• Key member of technical staff to evaluate current technology portfolio including DB technologies being used, current and future business needs and technology trends for cost effectiveness and efficiency
• Managed and coordinated projects for in-house Oracle DBA team and vendor SQL Server DBA teams.
• Partnered with key university departments to address their IT needs, assess risks and design cost effective solutions. In the process, defined scope of work, presented the business case to BC ITS, planed and executed on the projects once budget is approved.
• Worked closely with BC Procurement to negotiate contracts with software vendors such IBM and Oracle, managed vendor relationship and coordinated vendor support for various departmental systems.
• Managed and coordinated various Oracle maintenance projects with users and other IT groups such as Security and Systems for timely delivery and mitigation of technical risks.
• Managed offsite vendor resources for SQL Server database support and managed vendor relationship/contracts to limit costs to BC.
• Managed and mentored a team of System Analysts and Java developers to implement projects per requirements and the budget. As needed, took on system administration responsibilities managing WebLogic application server, manage third party applications integration points monitoring inbound/outbound feeds, script in SQL for data validation and quality checks.
• Monitored project team assignments, identified resource needs and escalated functional, quality and timeliness issues appropriately.
• Reported to Confidential CIO on performance/status on projects, escalate strategic risks and work with senior IT management to resolve issues.
• Worked with internal IT teams to develop standards, processes and best practices for business and system.

Confidential, Newton, MA

Product/Project Manager

Responsibilities:

• Key player in developing product requirements and working closely with UI architects to design and develop the fund accounting and performance reporting products.
• Managed offshore and onsite resources for development and QA with two employee analysts directly reporting to me.
• Developed product code hands-on based on J2EE and Java as needed on the project to assist the offshore team and facilitate faster turn-around on resolution on issues.
• Defined project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
• Effectively communicated project expectations, risks to team members and stakeholders in a timely and clear fashion.
• Identified and managed project dependencies and critical path.
• Proactively managed changes in project scope, identified potential crises, and devised contingency plans.
• Mentored, motivated and supervised project team members and contractors, and influenced them to take positive action and accountability for their assigned work.
• Developed and grew any business relationships with clients vital to the success of the project.

Confidential, Wellesley, MA

Sr. Business System Analyst

Responsibilities:

• Worked in the Service Center division as a Lead BSA on various projects to support Group, Individual insurance and Annuities business units.
• Acted as a team leader for projects with moderate budgets or of a short to intermediate duration.
• Using technical expertise acted as a liaison between the Business Unit and the Systems group to facilitate the identification of process improvements, system design, testing and implementation of large and/or complex technical projects, often requiring coordination of multiple functional areas.
• Worked on projects from Pre-Inception to Production phases using Volere based Methodology.
• Created Volere based Context diagrams, Activity diagrams and Wire-frames as a part of business requirements to ensure understanding of the request by all project members.

Confidential, Washington, DC

Sr. IT Business Analysis Consultant

Responsibilities:

• Performed in-depth analysis and gathered business requirements for enhancements to the existing systems.
• Analyzed and re-engineered business processes with stakeholders and developed IT requirements for a software solution that is feasible, cost effective and sustainable.
• Performed Gap and feasibility analysis by researching into existing system functionalities.
• Performed risk analysis by identifying IT risks, dependencies, downstream system impacts, impacts and mitigation strategies.
• Defined controls, operational processes and documented them in the business requirement document.
• Conducted walkthroughs with stakeholders such as lender consulting team, QA, Development, Operations, Database team to present the requirements.
• Assisted QA in test planning and QA environment setup to ensure maximum test coverage for requirements.
• Created FAQs for production support team before the release date. Created end-user communication and Job-aide for user training.
• Helped in placing SOX controls in various applications and defined SOX requirements.