SUMMARY:

• Around 6years of experience in translating business processes and end - user requirements into functional system requirements that improved productivity and reduced operating costs and, extensive knowledge in Design, Development, Migration, Deployment and Integration of PRPC and good Exposure in Health Care, Finance and Insurance Domains.
• In depth understanding of domains like Banking, Insurance and Healthcare, Telecom.
• Experience in PRPC DCO Elaboration session, Expertise in creating User Stories, Business use cases, Atomic use cases, UML Modeling, Business Requirements Document- BRD, Functional Requirements Document/ Functional Requirements Specifications/ Functional Specifications Document/ Software Requirements Specification- FRD/FRS/FSD/SRS).
• Good experience in Waterfall, Agile/Agile Scrum Methodologies.
• Good experience in implementation cycle including enterprise Class Structure design and Rulesets design.
• Involved in Designing High Level Class structure, Case design, Workflows, Reports in Pega PRPC
• Experienced in Design and development of Work Flow, UI, Decision Rules, Activities, Integration components, Rule based Business Process management applications on Pega Rules Process Commander (PRPC).
• Expertise in creating Validations and Corresponding Rules.
• Expertise in developing User Interfaces, Screen Layouts and DynamicUI.
• Well Versed in Debugging tools: Tracer, LiveUI, System Management Application, Performance Analyzer.
• Strong knowledge in developing Web Services using SOAP, and XML
• Strong experience in complete Project Life Cycle which includes Requirements analysis, Feasibility Analysis, High Level Design, Low Level Design, Design Reviews, Coding, Testing, Implementation and Maintenance.
• Experience working in the Pega 7 components such as Stage based Case management, Data management.
• Extensive debugging Skills in PRPC using with TRACER, Clipboard, SMA and Rules Inspector.
• Proficient in using Java, HTML, Python, Relational Databases like Oracle, SQL Server and My SQL
• Strong analytical skills, logical, presentation skills with strong communications skills at different technical and managerial Levels.
• Involved in multiple projects covering all the areas of Software Development Life Cycle (SDLC) including Requirements Analysis, Application Design, Technical Design, Development, Testing & Debugging along with Implementation, Documentation and in corporation of user feedback to plan enhancement in the Application system.
• Good exposure to PRPC Reporting features. Hand on experience in creating the List View and the Summary View Reports

TECHNICAL SKILLS:

Smart BPM Suite: PEGA Rules Process Commander(PRPC) 5.x,6.x,7.x

Application/Web Servers: Web Logic, Web Sphere 6.0.

Database: Oracle 8i/9i/10g/11g, DB2

Programming Languages: JAVA, C, C++, SQL, PL/SQL

J2EE Technologies: EJB2.0, Servlets, JSP, JDBC, JMS, JNDI

Methodology: Waterfall, Agile/Scrum

Web Technologies: SOAP, XML, XSL, HTML, CSS, JavaScript

Design Tools: Microsoft Visio 2003/2005 Professional, UML, MVC, Rational Rose

Business Verticals: Banking Services, Healthcare, Insurance

Operating Systems: Windows 7, Windows 98/NT/2000/2003/XP, UNIX

PROFESSIONAL EXPERIENCE:

Confidential, Los Angeles, CA

PEGA System Architect

Responsibilities:

• Worked with the Business Leads and Business Analysts to define business requirements for designing and analyzed those requirements.
• Worked extensively with Agents, File Listeners
• Participated extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Work groups.
• Worked on PRPC User Interface development - Sections, Harnesses, Flow Actions developing web-based UI’s using DHTML, Object-oriented JavaScript.
• Created Process flows and Properties based on the requirements.
• Customized and implemented default Flows, Flow actions and UI that are critical to the business
• Creation of search reports using Report Definition, List view and Summary view rules of PRPC.
• Coded various PRPC activities, flows, flow actions, assignments, SLA (Service Level Agreement), declarative rules.
• Followed PEGA Guardrails in implementation of the application.
• Prototype and create business domain specific workflows with rule based decision logic
• Ensure that the business and technical architecture of the delivered solution related to PEGA PRPC (PEGA RULES Process Commander) matches customer requirements.
• Implementation of Declarative Processing features - Expressions, Constraints, On Change, Decision Rules like Decision Table, Decision Map.
• Assist with planning and execution of unit, integration and user acceptance testing.
• Assist and troubleshoot complex issues, work with application team and Vendor to resolve it.
• Facilitate knowledge transfer of PRPC functionality and application functionality
• Involved in debugging application using PEGA Tracer tool, performance testing using PAL tool.

Confidential, Philadelphia, PA

PEGA System Architect

Responsibilities:

• Worked on capturing requirements from Direct capture of objectives (DCO).
• Worked on Designing and developing Workflows, and Rule sets as well as integrating the application with external systems.
• Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard, and Tracer.
• Created HTML rules, Properties, Embedded Pages and Correspondences.
• Designed and implemented User Interfaces using Sections, Harness and Portals.
• Created Agents which will run in the background to sending Correspondences, to generate daily, weekly and monthly reports.
• Created Activities, steps and methods and calling other activities for implementing core business logic.
• Got the XSD/DTD representing the legacy data in XML format and used 'Connector and Metadata Accelerator' wizard in PRPC to create classes and properties and a starter Parse XML rules corresponding to the XML definition.
• Able to debug using the tools provided by PRPC i.e., Tracer, Rules Inspector and Clipboard.
• Created List view reports for the reporting purpose in the process commander.
• Created Connect-SQL rules for querying the external database
• Involved in Creation of validation rules to implement business logic validation
• Created Activities, steps and methods like property set, page new, calling other activities for implementing core business logic.
• Involved in designing the role based and context specific screens, dialog scripts using CPM.
• Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard, and Tracer.
• Worked closely with the SME's in modifying the flows.
• Worked on the Flowchart and Process diagrams using MS Visio.
• Involved in Code migration form Dev to UAT and Prod.

Confidential, Woodland Hills, CA

PEGA System Architect

Responsibilities:

• Interaction with SME, Business Leads, Architects, Users and Analyst in defining Business requirements for the Designing, Build and Testing of PEGA System Solutions
• Design & Development of the Business Process Management (BPM) components which includes PRPC Flows, Business Rules for the application flow
• Involved in designing high-level class structure, workflows and rulesets in PRPC.
• Used SOAP connectors to get data from the external database.
• Hands on experience in implementing REST connector wizard as a part of integration with external systems.
• Created Data transforms/activity rules for implementing core Business logic.
• Develop new, and rewrite current, workflow configurations to maximize production and operating efficiency
• Used Tracer, Clipboard, Performance Tool, System Management application, and the log files for debugging.
• Defining Harness and section rules as a part of UI implementation.
• Created the Business Process Flows and flow actions in Pega PRPC.
• Hands on attaching SLA in assignments and created SLA activity depending upon the requirement of the project and End to end Integration testing of the application.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Involved extensively on the migration and deployment of the application rules from Dev to QA, UAT and Production environments.
• Created Demand specific local rules.
• Involved in unit testing of the business rules (decision rules, validation rules) and bug fixes has been done to meet quality compliance.

Confidential, Atlanta, GA

PEGA System Architect

Responsibilities:

• Development using PEGA Rules Process Commander 6.3v, according to the Business Requirements.
• Handled the Pega Application upgrade from PRPCV5.5 to PRPCV6.3SP1.
• Worked in Production Support team, wherein handling many critical defects and delivered it on time.
• Responsible for making Design documentation of the project, RTM (Requirement Traceability Matrix) of the project.
• Prepared User Interfaces, expertise in connectors & services.
• Attended weekly Farmers IT Status Call and co-ordinated the major IT issues in Confidential .
• Took ownership of several modules and managed a team and delivered the work in time.
• Has Good Expertise in Front end Pega-Backend Mainframe System Interface called, HATS (Host Access Transformation System)
• Handled the Ruleset Management for this module in an efficient way.
• Has Got Excelled in Creating the Flow in Microsoft Visio and Creating the Class Structure Pega
• End to end Integration testing of the application.
• Got Appreciation from Clients for efficient delivery of modules.
• Had Very Good Communication with Clients and Co-Vendors.
• Expertise in Performance Testing using Rules Inspector, DB Tracer, PLA (Pega Log Analyser) and PAL (Performance Analyser).

Confidential

Java Developer

Responsibilities:

• Gathered the requirements and designed the application flow for the application
• Used HTML, JavaScript, AJAX and JSP to create the User Interface.
• Extensively worked with Struts for middle tier development with Hibernate as ORM and Spring IOC for Dependency Injection for the application based on MVC design paradigm.
• Developed Action classes for the system as a feature of Struts.
• Performed both Server side and Client Side Validations.
• Created struts-config.xml file to manage with the page flow.
• Developed EJB component to implement business logic using Session and Message Bean.
• Used Spring Framework to integrate with Struts web framework, Hibernate.
• Extensively worked with Hibernate to connect to database for data persistence.
• Integrated Activate Catalog to get parts using JMS.
• Used Log4J log both User Interface and Domain Level Messages.
• Performed Unit testing for modules using Junit.
• Played an active role in preparing documentation for future reference and upgrades.