SUMMARY:

• Confidential is self - motivated, results-driven leader with information technology solution architecture and delivery responsibilities in Financial Services and Insurance Industries. He has served organizations of all sizes leading strategy and transformation engagements with specific focus on Customer Relationship Management and information management (Business analytics and Master data management solutions). Confidential has executed multi-million dollar and multi-year engagements serving in roles as, Solution Architect, Integration Architect, Enterprise Architect and Delivery Manager.
• Delivered multiple Sales/Service CRM desktops, self-service portals, analytic reporting and complex solutions in Banking, Insurance and Financial Market industries. He has a proven track record of leading large teams on complex solution implementations. Confidential has excellent interpersonal, oral, and written communication skills with a strong ability to influence both IT and business partners.
• Experience in designing architecture blue prints, roadmaps, staffing models and costs, by employing Confidential and TOGAF architecture development methodologies.
• Ability to understand the business strategy/vision and transform them into IT solutions.
• Skilled in designing solutions and deliver very complex projects, which includes design of functional models, architecture models, highly available enterprise topologies, scaling, sizing for performance, preparing staffing and price estimating models.
• Many years of Information technology experience in implementing IT strategies using Confidential SOA/BPM, Confidential MDM/CDI and middleware / broker technologies (e.g., Confidential Infosphere DATASTAGE V9, Confidential MQ, JMS, TIBCO, EDI, Confidential BPM V8. / Confidential Process Server, Confidential ILOG, PEGA, ESB, WMB, IIB, JBOSS, JBPM, DROOLS and JAVA/J2EE/Spring Frameworks), WebSphere Portal, and Siebel.
• Industry Domain Modeling and Warehouse modeling using Confidential IFW/BDW for Banking, IIA/IIW for Insurance. And knowledge of Confidential Industry Component business models
• Experience in implementing Confidential Enterprise Service Bus.
• Experience in Business process automation, workflow, analytics, portal, data warehouse and other leading edge technologies such as Confidential BPM, PEGA, ORACLE Siebel and JBPM.
• Systems Integrations using WebSphere Process Server, Lombardi, WebSphere ESB, WMB/IIB, Data power, WSRR and ITCAM
• 10+ years’ experience in Business Intelligence Reporting for Sales and Service Analytics - OBIEE, Siebel Analytics, COGNOS
• 4+ years’ experience in automating the business processes using JBOSS/JBPM and JBOSS/DROOLS.
• Deep knowledge of Big Data solutions and tools such as Apache Spark, Hadoop, KAFKA streams.
• Knowledge in defining Big Data Solutions using Confidential Info sphere Big Insights. Knowledge on Apache Spark and Kafka.
• Experience in implementing MDM solutions for Customer and Product domains using Confidential MDM for Retail Banking, Health and P&C Insurance Industries
• Knowledge of AWS Cloud Services EC2, S3 Storage and S3-Gateway services.
• 15+ years’ experience in Financial services industry

TECHNICAL SKILLS:

Industries: Banking, Financial Markets, Insurance, Healthcare, Telecommunications and Electronics

Areas of Expertise: UML and Data Modeling, SOA Service Modeling, Business Process Modeling, Confidential Industry Models, Confidential IIB and Channel Integrations, Performance Improvement, Application Development

Hardware: Confidential pSeries, Z/OS, SUN, Confidential RS/6000, Confidential AS400, PCs, Compatibles, Aspect ACD

Operating Systems: UNIX, AIX, Linux, SUN Solaris, Windows NT, Windows XP, MS-DOS

Computer Languages: Java/J2EE/Spring Framework, C++, C; PowerBuilder 3.0-6.0, Visual C++ 4.0 - 6.0, MFC, HTML, XML, XSL, JavaScript, VBScript, COBOL, Pascal, FORTRAN, eScript, WSDL, UML, .NET, PL-SQL

RDBMS: ORACLE, DB2, MSSQL, MYSQL - NOSQL REDIS

Development Tools: Eclipse, Rational Software Architect, Microsoft Visual Studio, WSAD, Visual Café, Visual Age - Java, Siebel Tools, XML Spy, Siebel Analytics Tool, OBIEE, RSA, WID, PEGA PRPC, COGNOS, ERWIN, Rational Data Architect, Data Stage integration designer, Informatica Power Center.

Applications: Microsoft Office 97, Microsoft Office 2000 Microsoft Project, Visio, Excel, MS Word, PowerPoint, Access, and Siebel eFinance and Siebel Call center

Middleware: Confidential MQ Series, TIBCO, HAWK, JMS, CTI CISCO ICM, WBI, WESB, WPS, ITCAM, WSRR, TIVOLI Enterprise Portal, Apache Ignition Grid Technology, DROOLS

Application Servers: Sun One, BEA Web-logic, Web Sphere, Tomcat, WAS/WPS, Info-Sphere Integration Server (Data Stage).

WORK EXPERIENCE:

Confidential, Boston, MA

Responsibilities:

• Conducted Technical discovery to determine the current state systems architecture and developed end to end solution architecture for the entire project, including Hardware topology.
• Participated in the business process discovery sessions recommending solutions where necessary.
• Responsible for finalizing the data quality and data remediation solution using Microsoft Data Quality services. This has been my primary focus on the program, as the current systems in the bank contains poor quality and high volume of duplicate data.
• Did the POC to do the data profiling, cleansing and matching and data remediation process implementation using Microsoft MDS and DQS Services and demonstrated to the client
• Led the implementation of cleansing and matching rules after initial data profiling and knowledge discovery.

Confidential, Rockville, MD

Enterprise Solutions Architect

Responsibilities:

• Developed solution architecture and responsible for its implementation
• Conducted the discovery to define and & model BPMN 2.0 based Business processes on JBPM platform for
• Automated the business process tasks by integrating the JAVA REST Services and email notification server.
• Implemented business rules using DROOLS Engine.
• Used Alfresco for storing and managing the member level documents.
• Designed the JBPM and DROOLS deployment model and infrastructure models for all the environments such as development and integration, QA, UAT and PROD;
• Responsible for solution architecture of repository based EDI HUB which is used to integrate and communicate the benefit changes to the insurance carriers/vendors claims platform.

Confidential

Solution Architect

Responsibilities:

• Developed full stack solution architecture and responsible for its implementation
• Executed WEB Broker registration process required by Federal Government
• OBAMA Care Qualified health plans (QHP) and NON-QHP products and rates data collection and loading process design
• SAML Integration with Healthcare.gov to check the subsidy eligibility of the individuals who are visiting the site
• Individual lead and Broker lead Quote to Enroll business process implementation
• Payment gateway integration using carrier payment URLs published by FFM
• Used Alfresco for storing and managing the quotes, member’s eligibility documents and any other miscellaneous documents

Confidential

Product Owner and Solution Architect

Responsibilities:

• Developed the blue print of end to end solution using layered reference architecture
• Assembled the team incorporating onshore and offshore resources, to get the product development started
• Solution blue printing using tools like JBOSS Application Server to build REST Service layer, Siebel 8.2 for user interface, OBIEE for developing plan effectiveness dashboards and sales performance dashboards, and Informatica for data integration. DROOLS for building the quoting engine, ASPOSE for document generation and ALFRESCO for document management
• Individual, Small business, Agency/Broker portals for individuals, employers and agency/brokers to shop and enroll the health insurance plans
• Siebel desktop to support the individuals/agency brokers to come through the voice channel to shop and enroll into health plans
• Integrating health plan sales platform with enrollment systems using EDI
• Deployed Disaster recovery solution using Amazon EC2, S3, S3-Galaxy, and Glacier services.
• Leading the multiple teams distributed globally.
• Successfully delivered for 4 clients in 2013 - 2014-time frame.

Confidential

Solution Architect

Responsibilities:

• Assembled the team incorporating onshore and offshore resources, to get the product development started
• Solution Architected using tools like Siebel 8.2 for user interface, OBIEE for developing sales commission plan effectiveness dashboards and sales performance dashboards, and Informatica for data integration.
• Conducted the discovery sessions with the Sales business stakeholders to capture personas and their corresponding analytics needs.
• Built the Sales Analytics platform in conjunction with Incentive compensation engine
• Led the team size of 30, distributed globally.

Confidential, Waltham, MA

Sr. Managing Consultant

Responsibilities:

• Interviewed IT and Business stakeholders to analyze the issues and pain points currently exists in Confidential IT Applications
• Created current state assessment of the data architecture and the key observations made related to data
• Created the future state data architecture using Confidential BAO Reference architecture which includes, EDW/ BI Landscape, Confidential MDM, Data Integration Hub, and Data governance
• Created the roadmap with candidate projects and their estimating staffing models, tools and technology recommendations

Confidential, Waltham, MA

Sr. MDM Consultant

Responsibilities:

• Developed Master Data Management Implementation methodology and implementation best practices for MDM practice consumption
• Created content to respond the MDM and Shared Services related opportunities

Confidential, Boston, MA

Sr. BPM Consultant

Responsibilities:

• Underwriting business process transformation for Insurance operations and Risk Management Business groups project is to assess the As-Is policy processing and Underwriting processes when making changes to the insurance policies, refine them for efficiencies and finally implement them using SOA/ Confidential BPM technologies.
• Conducted workshops to capture the as-Is business processes and recommended the future state business process for implementation.

Confidential, Columbus, OH

Sr. Principal Strategy Consultant

Responsibilities:

• Interviewed IT and Business stakeholders to analyze the issues in the existing Allstate sales compensation solution intended to calculate the agents and executive sales compensation based on their customer household penetration KPI.
• Documented the current data models and methods of reporting that provide policy counts by household, existing issues and gaps.
• Proposed the solution using BI Reference architecture and Confidential Initiate MDM technology.
• Proposed high level Warehouse model identified from IIW, Dimensional model and Integration architecture to move the data from source systems into the warehouse models and from warehouse models into dimensional model.
• Proposed data governance and its implementation approach as part of this assessment.
• Won the continuum business to implement and delivered the solution implemented.
• Documented detailed blue print of end to end solution architecture for implementing the house holding system, sales warehouse and incentive compensation dashboards.
• Defined house-holding rules and documented for implementation in Confidential MDM
• Led the team to build sales warehouse and house-holding system and integrated both systems to produce incentive compensation for both internal and external sales force.
• Responsible for specifying end to end solution architecture for the Client line reporting environment using Confidential Information on Demand Reference architecture.
• Documented the integration solution architecture for migrating data from legacy warehouse to new warehouse
• Developed the logical warehouse model for merchant transaction data, developed the data glossary from Confidential Industry assets (BDW). Worked with physical data modeler to help transform the logical model into high performing physical data model.
• Developed the Security architecture and implemented the SSO using Tivoli Identity Server, WEBSEAL between, Merchant enterprise portal and the COGNOS Client-Line reporting portal.
• Documented the user onboarding process for the COGNOS Client-Line reporting.