SUMMARY:

• Over 8+ years of experience in IT industry which involves requirement gathering, requirement analysis, design, development, implementation & enhancement of Projects in Salesforce.com this involves working with configuration, customization, integration, deployment, communities and classic to lightning migration, lightning components,
• Lightning design system. 4.5 years of experience on JAVA.
• Expertise in SFDC Configurations/Customizations - User Interface, Page Layouts, Tabs, Custom fields,
• Custom objects, Visual force pages, Reports, Dashboards.
• Extensive experience in creating Roles, Profiles, Hierarchies, workflows, approval processes, validation rules and sharing & security rules.
• Experienced in CRM business processes like Forecasting, Campaign Management, Lead Management and Knowledge Management.
• Proficient with technology, including office applications, sales force automation, database systems, executing data imports, running exports, merging records, and running reports.
• Interface with staff developing strategy as technical advisor for new functionality from Salesforce.com app exchange applications, releases, and upgrades.
• Provided direct support to Salesforce users during post-implementation issues and migrated metadata from sandbox to production.
• Working knowledge in generating Reports, Dashboards, customized reports and analyzing the data in Sales Force.
• Worked on Lighting Components in UI framework in web apps for mobile and desktop devices.
• Created Lighting Components on Open Source Aura Framework.
• Experience in developing, maintaining and performing processes to continuously monitor data quality and integrity in platform applications.
• Created workflow rules, Case escalation rules, Case assignment rules in service cloud.
• Created Web-Lead, Big Deal Alerts, Custom Forecasting, Territory Management, Multiple Currency Management on Sales Cloud.
• Used different data tools - Apex Data Loader, Import Wizard, SFDC Data Export, Mass Delete etc.
• Good Experience in Deployment using change sets and ANT tools.
• Proficient in salesforce developer toolkit including Apex Classes, Controllers, Triggers, Apex Web Services, Force.com IDE, Visualforce, Migration Tool, AJAX.
• Worked with End users and acted as a Business Analyst by noting the requirements from the End users like Project managers, Development teams.
• Experience in managing full sandbox, developer sandbox and Configuration-only sandbox.
• Strong Knowledge in App Exchange Applications for integrating with Third Party Applications.
• Strong knowledge in Data cleaning and reduplication of records not only through app exchange applications but through traditional methods like using excel as well.
• Configure and maintain Reports and Dashboards.
• Superior knowledge of SOA design principles and RDBMS technologies. Sound ability to integrate various business processes across different systems.
• Implemented and delivered projects under Agile Development Environment and Test Driven

TECHNICAL SKILLS:

• APEX
• DEPLOYMENT
• ECLIPSE
• LOADER
• SALESFORCE.COM

PROFESSIONAL EXPERIENCE:

Salesforce Developer

Confidential, Chicago, IL

Responsibilities:

• Participated in requirements gathering from clients, estimating the number of hours required for the development work.
• Worked on multiple projects, designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.
• Worked on Salesforce Lightning Components for building customized components replacing the existing ones.
• Also embed Lightning Components in Visual force page by using new Lightning Out feature by event-driven programming.
• Experience in modifying Visualforce pages to be supported in Lightning Experience and good understanding of lightning mode and its features.
• Responsible for setting up web service integrations.
• Triggered interface events by user interactions, which includes Lightning Component framework and involved in building Lightning Components using the aura framework.
• Implemented Quote-to-Cash solution using APTTUS CPQ.Depth understanding of the APTTUS CPQ, APTTUS CLM data model and functionality.
• Design, develop and implement solutions for the Apttus CPQ system deployed on the Salesforceplatform
• I also worked on Apttus Advanced Workflow approvals; Apttus order management, created agreement wizards, validation rules, and contract templates.
• Implementation of Batch Classes, Scheduled Classes as part of the Business Requirement.
• Created Impressive designs with custom styling to bring dynamic versions of the components when setting up in lightning App builder.
• Built customized Lightning components replacing the existing ones; using JavaScript on the client side and Apex on the server side.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features
• Replaced all the JavaScript buttons with Quick Actions or Lightning Components in Lightning.
• Involved in building Lightning Components Apps to provide better and more interactive interfaces to end-users, which helps in Sales enhancements.
• Developed Visual Force Pages, Visual Force Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Worked on Third party tools like Zuora used for Automatic billing and Manage recurring revenue.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Deployed using change sets and ANT tools.
• Worked with Multi-Currency, Multi-Language, Product & Price book set-ups.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other Components on a record detail and edit pages.
• Worked on Salesforce standard objects like Accounts, Contacts, Opportunities, Products, Price Books, and Opportunity Line Items etc.
• Created Custom profiles and assigned to the users based on their roles in the organization.
• Created users using the Data loader and assigned the users to the chatter groups.
• Created the Public groups based on the access permissions.
• Implemented App Exchange applications on Force.com platform.

Environment: Salesforce.com platform, Salesforce Lightning, Apex Language, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, WSDL, Custom Tabs, Email Services, Security Controls, Eclipse IDE Plug-in, Windows Vista.

Salesforce Developer

Confidential, Portland, OR

Responsibilities:

• Performed the roles of Salesforce Administrator/Developer and Business Analyst in the organization
• Worked on industry standard messaging and communication protocols
• Worked closely with development teams to design, build and test application and provided direction for system enhancements and defect fixes.
• Implemented Case Management by creating record-types specific to the user groups, assignments rules, escalation rules, case templates, workflow rules and actions, etc.
• Resolved issues connected to Call Centers, usage of CTI adapters and Mobile applications.
• Designing and enhancing the existing Claims Coding, testing, modifying, debugging, documenting, implementation and deployment of software using the Informatics tool Review
• Developed Visualforce pages to repopulate certain fields and embedded it in the application.
• Experience in creating visual work flows to automate certain business flows.
• Enabled and configured E-mail Relay feature for the e-mail administration for the entire organization.
• Worked extensively in customization of Service Cloud Console by embedding Visualforce pages in custom console components, highlight panel and interaction log.
• Performed application configuration, testing and evaluation to ensure quality and consistency.
• Worked with various salesforce.com standard objects like Cases, Accounts, Contacts
• Designed and developed workflow rules, validation rules, approval processes and customizations within Salesforce.
• Wrote triggers to route the escalations to different queues and levels, assigned it to different users according to the business logic.
• Created several Unit Tests for code coverage.
• Created templates, page layouts, and record types according to the business process requirements.
• Created custom reports to track the cases, asset to be available to different levels in the organization based on their profiles.

Environment: Saleforce.com platform, Apex, Visualforce, Eclipse IDE, Workflow & Approvals, Reports, Dashboards, Custom Objects, Data Loader, S-Controls, App Exchange, Custom Tabs, Windows XP.

Salesforce Developer

Confidential, New York, NY

Responsibilities:

• Analyzed the business requirements and mapped to Salesforce.
• Performed the roles of Salesforce.com Analyst/ Developer and Administrator in the organization.
• Developed Apex Classes, Visualforce pages and Apex Triggers to develop the custom functionality as per the requirements.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Worked on Apex classes, controllers, controller extensions.
• Designed various HTML Email templates for Auto-Response to customers.
• Deployment of code from sandbox to production using Force.com IDE tool.
• Wrote SOQL, SOSL considering the governor limits.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Conducted interviews with stakeholders to gathering requirements and analyzed their data.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Worked on the designing of security model for business processes.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Created and deployed Several Reports using salesforce.com platform.
• Created and used Email templates in HTML and Visual Force.
• Used Conga Composer to generate dynamic reports.
• Worked in Data Migration from Traditional Applications to Sales Force Using Data Loader
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Exported data using data loader to help organizations need to convert from salesforce to e-CRM
• Worked with Security Controls like sharing settings, field accessibility and data accessibility to restrict data access

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.